AR\’S Voice And Words

AR’s Voice And Words

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Outline

• Who are we?• Mission• Our Product• What do we offer?• Benefits• What We Do?• Certification Process• System’s Hierarchy• Our Team• How can we work together?

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Who We Are?

• Arjun Raina Arjun is India’s leading Voice & Accent & Business

Communication coach. Starting with a voice & accent training program in GE Capital in 2001, he has trained thousands in IPOs, KPOs, BPOs and call centers like IBM Daksh, AmericanExpress, EXL, WNS, Intellicom, Fedility, Lehmen Brothers, McKinsey etc. He has also written two major books published by Penguin India and Full Circle. He was trained in his voice & speech skills at the London Academy of Music and Dramatic Art.

©2009 K S Software Pvt Ltd. All Rights Reserved.

Who We Are?

• Anurag AgrawalAnurag has more than 25 years of experience in developing

innovative software products for the international markets. He has published many papers in international forums and teams working under him own international patents. He leads a team of more then 100 software engineers. Anurag has a B.Tech degree in Mechanical Engineering from IIT, Kanpur and a Masters degree from Tennessee Tech University, USA.

©2009 K S Software Pvt Ltd. All Rights Reserved.

Mission

TRANSITION from trainer centric certification program to an independent, automated, software based and Cell Guru aided certification and learning program.

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Our Product Key Features

• Sets Standards of Excellence for English Speaking Skills.

• Builds English Speaking Skills acceptable for both National and International business transactions.

• Provides Infrastructure and implementation of Phone and Web based certification system and all this at your own premises.

• With in 25 minutes you could assess your communication skills.

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What do we offer?

• Arjun Raina’s Standard Indian English telephonic test consists of six sections:o Standard English Test.o Business Words Test.o Business Sentences Test.o Mother Tongue Influenced Words Test.o Mother Tongue Influenced Sentences Test.o Special Skills Word Test.

• Cell Guru’s aid.• Free Access To Public Audio Library (PAL).

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Benefits

• Organizations benefit by including a highly skilled program that adds value both to its ability and reputation.

• Employees benefit by driving their focus towards Standard Indian English and having their soft skills perfected through this process.

• It is a self learning program which is technology driven.

• It works like an auditing system to calibrate you and your organization’s skill level.

• Trainers could also be certified establishing the organization’s reputation.

• It helps to evaluate your employees existing communication skills level.

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What We Do?

• Train the Trainers.• Assessment centre for contact centers.• Corporate Training.• Module designing for training institutes.

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• The Organization register online with KSS• Employees register online once the institute is registered.• Employees dial a phone number to undergo the test.• Employees get certified and receives a Gold Certificate or Silver

Certificate.• If unsuccessful then employees get a Cell Guru help if they are willing to

pursue the certification further for Basic English learning.• After receiving the Cell Guru’s help, Employees can reappear for the test.• Employees get certified and receives a Gold Certificate or Silver

Certificate.

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Test Process

System’s Hierarchy

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Our Team

©2009 K S Software Pvt Ltd. All Rights Reserved.

How can we Work Together?

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• We can meet you to understand your requirements, problems & expectations.

• We can work with you so that you can evaluate us and our system.

We Assure You The Best Of Quality And Technical Support In The

Industry.

Thank You.

©2009 K S Software Pvt Ltd. All Rights Reserved.