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What do serious game players think?. JC Kinnamon R & D Division. ICELW Columbia University. June 2014. Who am I? Columbia in “School Psychology”…. Who am I? … computer-based learning. Who am I? … reluctant learners. Who am I? … reluctant learners. Fact Sheet. - PowerPoint PPT Presentation
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What do serious game players think?
JC Kinnamon R & D Division
ICELWColumbia University
June 2014
Who am I?
Columbia in “School Psychology”…
Who am I?
… computer-based learning
Who am I?
… reluctant learners
Who am I?
… reluctant learners
Deliver continuing legal education (CLE)
800,000 CLE hours
3,400 live program attendees
40,000 Webcast attendees
Fact Sheet
304 live programs
326 live webcasts
112 one-hour audio briefings
1739 hours of webcasts archived for on-demand playback
Fact Sheet
R&D
Mission: make the learning experience better…
R&D
Mission: make the learning experience better…
…with little or no staff
R&DAsynchronous E-learningMarketing the firm - (Kaleidoscope Learning)Improving law-firm profitability – (Kaleidoscope Learning) Synchronous Online CoursesEffective communication with the legal aid client (MOOC) - 1 week course (Kaleidoscope Learning)Patent preparation – 10 week course (Kaleidoscope Learning)
R&DLive facilitator led simulationsNegotiations with other lawyers – 1 hour (Empower the User)Advising clients on trademarks – 20 minutes (Empower the User) Serious GameThe Internal Investigation Game (Ranj Serious Games)
What is a serious game?
What is a serious game?
What is a serious game?
“A game in which education is the primary goal rather than entertainment”
What is a serious game?
“A game in which education is the primary goal rather than entertainment”
Whodunit? The Case of the Lost Advantage
Games
vs.
PRO CON
Games
vs.
Jane McGonigal
PRO CON
Games
Richard Mayer
John Sweller
vs.
Jane McGonigal
PRO CON
Why this topic?• What do
serious game players think?
Want to share what I heard from users after experiencing a serious game …
Why this topic?• What do
serious game players think?
Did they learn?
Why this topic?
Control cognitive load?
• What do serious game players think?
Why this topic?
User acceptance?Desirability?
• What do serious game players think?
Data Collection Methods
Live observations
Remote observation
Post-experience
surveys
Post-experience debriefings
Concurrent self reports
Subjects
Observations/Individual Debriefs
13 Attorneys
Individual homework assignment / group
/debrief
15 Law students
Game description• Just imagine…
Game descriptionSkills• Planning• Interviewing• Gathering information• Eliciting cooperation• Challenging lies• Documenting• Reporting out findings
Game sample
So what did they think?
“Serious Game”
They had no idea what we were talking about
As true for the younger subjects as well as the older ones
Cognitive Load
Generally managed(tweaked based on early testing)
With a consistent user interface, learners gained speed
Cognitive Load
Ramp up time led to criticism
“Too easy.” “Too linear” for a few who bailed out early
MotivationScoring game element was a powerful motivator
Restarted seeing they were being scored
Grabbed pads of paper to take notes
Wanted to get questions right
StoryThe narrative was a powerful element in the pull of the game
Learners recounted details Need for closure
Story
Be careful—has to be relevant
Younger audience had harder time
Reading on-screen text
% of on-screen text read is normally low in compulsory training
Startling high level witnessed
Read when necessary
Little expository text
Skipped positive feedback
EngagementAnnoyed by technical glitches
Little tolerance for distractions
“I couldn’t multitask. I had to stop whatever else I was doing.”
EngagementAnnoyed by technical glitches
Little tolerance for distractions
“I couldn’t multitask. I had to stop whatever else I was doing.”
Focused on relevant details
Mastering techniques
Disclosure
Open- ended questions
Gaining cooperation
General questions before focused questions
Planning strategies
Challenging lies
FeedbackFocused on learning from errors
Changed behavior
Challenged evaluations
Quotable Quotes• “I had never done an internal investigation before. I want to do one now.”
• “I would pick a sim over a lecture; particularly for a skill topic.”
• “It was fun. That is not something I thought I would say.”
• “It is more valuable to do it vs. hear about it.”
• “It is wonderful to see how it is done. Better than sitting and listening.”
• “The game throws you in.... gives an associate a taste of how things happen.”
• “After the first episode I stopped playing a game and I did it like it was real.”
SummaryWhat did they think?
• Lawyers (serious professionals) embraced the game approach; they preferred it for skill-related content
• They thought about the content a lot, i.e. “engaged” with it
• They remembered key aspects-- t least in the short term
• They strived to finish• Trade-off: Cognitive load vs. motivational factors
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