View
222
Download
2
Category
Tags:
Preview:
DESCRIPTION
SMHPT newsletter
Citation preview
. Contact us at: member ship@smhp.nhs.uk . online: www.smhp.nhs.uk/trustmatters
Issue 52 . November 2010
Inside:
• Award for ‘Respect for dementia’
• IAPT celebrates wellbeing
• Pharmacy technicians
• Staff Awards 2010 winners
• Foxhall House opening
• First look at the Willows new build
• HONOS training
• Productive mental health wards
• MSNAP accreditation
• Merger update
• BME Employee Network Group
• Appraisals improve efficiency
• Changes to drugs service
• Teams get the feel good factor
• IM&T music star
• Helping hand for family carers
• Being Open update
• Letters and compliments
Members of the ‘Respect for dementia’ campaign team pick up their award from anchorman Huw Edwards
Top award goes to
‘Respect for dementia’The Trust’s anti-stigma campaign
Respect for dementia has won first prize
for Tackling Inequalities at the prestigious
East of England 2010 Innovations
Competition.
The awards were organised by Health
Enterprise East (HEE) who also awarded
the Trust with a prize fund of £2000 to
help them continue their work.
Robert Nesbitt, director of community
engagement, said: “We are delighted to
have won this fantastic award. We will be
investing the prize fund back into the
campaign by translating our ‘Respect for
dementia’ materials into other languages.
“We are so grateful for the praise we
have received and will now focus on
engaging with the wider community by
further promote awareness of dementia
and its affects on people’s lives.”
Overall 65 entries were made to the
competition, with one first prize winner in
each of the five categories. Robert
Nesbitt attended the awards with lead
specialist nurse David Jarrold, consultant
psychiatrist Robert Butler and campaign
board member Crys Rapley (pictured
above with BBC news reader Huw
Edwards, who presented the awards).
A thank you get together was held on 26
October for people who worked on the
campaign at the Foundation Trust project
office, St Clement’s. Carers’ groups and
organisations involved in making the
campaign a success were invited. Chief
executive Mark Halladay thanked those
involved and presented the award trophy
to campaign lead, Gabriel Tamaya.
IAPT team gets
physical for World
Mental Health Day Getting active is one of the best ways
of improving mental health and a group
of East IAPT staff demonstrated this
with a group exercise session.
Organised to mark World Mental Health
Day on 10 October, members of the
IAPT team held a one hour session of
fun-based exercise suitable for all
fitness levels. Fresh air and the
environment are known to boost mental
wellbeing so the exercise was held
outdoors on the football pitch at St
Clement’s Hospital.
The session was delivered by exercise
company DNA Boot Camp and gave
participants the chance to use a wide
range of equipment such as
powerbags, kettlebells and tyres.
Liz Ellis, therapy centre manager, said:
“It’s an opportunity for the whole team
to spend time together in non-
competitive activities and increase their
knowledge of outdoor fitness. This was
a bit of a treat and a thank you to staff
for all the work that they do. It also
shows we practice what we preach!
“Regular exercise helps reduce
sickness absence. A session like this
proved that our employer cares about
staff health and wellbeing.”
Details of other events to mark World
Mental Health Day can be found on
page 6.
Campaign lead Gabriel Tamaya accepts award from
cheif executiveMark Halladay on behalf of the team
The Trust’s heroes and heroines got the
big thanks they deserve at the 2010 Staff
Recognition Awards!
The event was attended by more than 80
people and took place at the Novotel in
Ipswich.
Winner of the Team Leader of the Year
award was manager of the community
eating disorders team in Suffolk,
Gill Burgoyne. Gill was
recognised for her unfailing
passion for helping
people whose lives are
affected by eating disorders
and for being a focused,
energetic, kind, generous and caring
leader. She received no fewer than six
nominations.
The Making a Difference award went to
technical instructor, Stephen Throwerwho has helped bring several
occupational therapy schemes into
existence.
The award for Research, Innovation and
Development goes to practice educator,
Ravi Seenan for developing a new
process for training in the prevention and
management of aggression.
The Engagement award went to JeannieWright, care programme approach
manager for her work on Stepping
Forward, a series of events inviting
clients and family carers to share their
experiences.
The Volunteer of the Year award went to
three volunteers in the Body Matters gym
at St Clement’s, Clare Penn, CarlWymer and Lee Johnson. Lord Newton
said: “Whether they are spending time
with an individual or contributing with
teams of service users, it’s thanks to their
efforts that the service is able to offer
such a wide range of therapeutic
activities.”
The Contribution to Efficiency award went
to associate director of planning
and performance, AlexBriggs who led the introduction
of a management tool, IRIS, which
tells service line managers exactly what
their service costs to run so they can
ensure a maximum return on investment.
Finally, the Dignity in Care award is for
respect patients’ rights and promote
independence, confidence and self-
esteem. The winner was manager of the
Westgate Ward at Bury St Edmunds,
Helen Jackson.
Chief executive, Mark Halladay, said: “It’s
thanks to all those who were nominated
for awards this year that the Trust is able
to provide services which help people
make the most of their lives. They make
this a Trust to be proud of.”
Thanks also go to AV Unit for providing
technical facilities free of charge and the
hotel for offering a discounted rate so
costs could be kept to a minimum.
Staff Awards 2010 - the winners!
Pharmacy technicians are making an impactPatient safety is the name of the game
when it comes to Laura McEwen-Smith,
Nicki Joy and Selina Ayden, pharmacy
technicians for the Trust’s inpatient
wards. Their posts were created in May
to implement a medicines reconciliation
service across the Trust. This is a
process of obtaining an up-to-date and
accurate medication list for patients
being admitted or transferred to inpatient
wards.
Nicki Joy said: “We have already come a
long way towards improving patient
safety and have a solid action plan that
we’re already trialing on Mistley Ward
and at Wedgwood. We are going live
with the service on Easton, Parham,
Minsmere house and Playford wards at
the beginning of November. We’re really
positive about the difference medicines
management will make to service users.”
The team have designed and proposed a
four point action plan to help implement
the service, which includes:
Basic medicine reconciliation - amedication history will be collected on
admission to create a full list of current
medicine for each newly admitted
patient.
Patients own drugs (POD) – patients
will be encouraged to bring their own
supplies of medication into the wards
during their stay, which will be dispensed
by trained staff as appropriate.
Ward medication re-stock – to ensure
medication cards are not taken from
wards during weekly restocking, a new
form will be used by pharmacy staff.
Self-medication – for patients who
would benefit from being in charge of
their own medication the pharmacy will
set up a procedure to support them in
doing this before being discharged into
the community.
Nicki added: “Some of these action
points will require us to have more
training or spend time looking at existing
pharmacy procedures with ward staff.
The aim is to create safe medication
procedures which work best both for
ward staff and for the patients. We have
more work to do but we are enthused by
the great way things are going”.
The team welcomes comments!
TR
US
T M
AT
TE
RS
. NO
VE
MB
ER
20
10
PA
GE
3
In September members of the service
user and carer involvement group (Later
Life Acute Services East) visited the
new Willows ward, which is nearing
completion. Group members were
shown round the new ward by Julie
Todd, project manger, Barry Hayden,
Chillesford ward manger and a
representative of contractors Keir
Easrtern.
The Willows will provide a total of 21
beds in a modern, purpose built ward.
Eleven of the beds are for assessment
and treatment of people with dementia.
Ten are for people with other mental
health needs.
This will replace the out dated
accommodation at Minsmere House.
As well as en suite single occupant
bedrooms the Willows has a sensory
room, therapy rooms, a clinic and
meeting rooms.
The Willows has been designed to meet
single gender requirements, including
female only and male only sitting areas
and also incorporates walking spaces
and maximises natural light. The
accessible gardens will be used to
augment the internal living space.
Group members found the visit very
interesting.
Comments included the Willows would
“have a more homely feel because the
main areas are smaller” as well as
“pleasantly surprised” and “high quality”.
Group members have a tour of the new facility
Foxhall House
scores big at
official openingSuffolk’s new state of the art men’s mental
health ward at St Clement’s Hospital –
Foxhall House – was officially opened by
representatives of Ipswich Town Football
Club and their Charitable Trust on 5
October.
Around 50 people attended the event,
which celebrated the new facility while
promoting physical wellbeing in mental
health recovery, social inclusion and
diversity.
The 11 bedded ward will replace Easton
House, the low secure forensic ward,
which is due for demolition once patients
have moved across.
The gathering heard speeches of thanks
from deputy chief executive, Bob Bolas,
director of environmental performance,
David Leckie, chairman Lord Newton,
director of mental health and social care,
Sandra Cowie and Nick Bache from
contractors Kier Eastern. Nick Bache said
that the building site had been a happy
place and the happy atmosphere was
now being passed onto staff and patients.
Terry Baxter, chief executive of ITFC
Charitable Trust, then unveiled a special
plaque to honour the partnership work
over the past few years.
He said: “Over the past year, ITFC
Charitable Trust has built a strong
partnership with SMPHT using sport as a
way of improving the lives of service
users. The opening of Foxhall House will
allow SMHPT and ITFC to use football to
help more adult male mental health
patients in Suffolk.”
Blues players Carlos Edwards and Andros
Townsend then cut two special
commemorative cakes before visitors
were taken on guided tours of the new
facility. Service line manager, Karen
Clements, said: “The opening went really
well. Being an all male ward, football
features highly. ITFC CharitableTrust have
provided coaching sessions and we have
held a football festival here. For the
players to come and open the ward was
great.
Julie Todd, project manager for the new
build, said, “The opening of Foxhall House
is the culmination of several years of hard
work. We have worked very closely with
building contractor, Kier Eastern, to build
the unit based on the needs of service
users and clinical staff.
Everything in the new build has been
either purchased or designed to a high
specification to ensure a safe and relaxing
environment needed to promote an
effective recovery.”
From left: Nick Bache, (Kier Eastern divisional director), Terry Baxter (ITFC Charitable Trust chief executive),
David Leckie (director of environmental performance), Lord Newton of Braintree (Trust chairman), Jane
Chambers (Mayo of Ipswich) and Bob Bolas (deputy chief executive and director of nursing).
User and carer involvement
group gets first look at new ward
Make sure you are
trained in HONOSTraining is underway for all clinical staff
in how to complete HONOS
assessments. HONOS is the national
Health of the Nation Outcome Score put
together by the Royal College of
Psychiatrists to measure the health and
social functioning of people with severe
mental illness.
It is important that every service user
has an up-to-date HONOS assessment
because, as well as indicating their
mental state, the scores also feed into
the Payment by Results data which is
the new way the Trust will be paid.
Put simply – completing HONOS
assessments will ensure we get paid for
what we do. No HONOS assessment, no
payment.
If you are a clinical members of staff who
has not already booked on to a course,
please make sure you do so. There are
dates in the training diary on the intranet
(under ‘Training and Development’).
TR
US
T M
AT
TE
RS
. N
OV
EM
BE
R 2
01
0 P
AG
E 4
Releasing time for direct patient care - the Productive Ward team meet members of the Trust board to demonstrate their progress
On 13 October the Productive Wards:
Releasing Time to Care project had a
celebratory steering group event to
review their progress so far.
It was attended by supporters of the
project as well as members of the board
and the Trust chairman. During the
presentation the project group discussed
what had gone well and what could have
been improved.
Some of the good points were that staff
are now committed to improving service
delivery and are making practical
improvements to the ward environments.
Ward teams are also now pulling together
to improve efficiency and make
themselves more aware of their
performance.
The event was also a chance to learn
lessons about the project. For example, it
was pointed out that you can only make
minimal improvements to the
environment and maintenance of
equipment without a budget.
One suggestion made at the group
meeting was that the initiative should be
rolled out across the whole Trust to
improve other areas.
This would include ensuring electronic
systems purchased can interact to
prevent duplication of data entry and
listening to ward staff about changes to
systems and processes.
What a difference a year makes!
Staff will be aware that we’re exploring a
possible merger with Norfolk and
Waveney Mental Health NHS Foundation
Trust. You may not have seen much
activity around the merger proposal, but
there has been a lot which has been
happening behind the scenes, and a lot
of processes to go through.
Here’s where we are at the moment:• We concluded the 12-week public
consultation at the end of October and
are now reviewing the feedback. Thank
you to everyone who gave their views or
asked questions. We’ll publish the results
after the Board has considered them.
• Both Norfolk and Suffolk trust boards
will consider the updated business case
and the outcome of the consultation at
the end of November.
• The Competition and Cooperation Panel
is now considering the proposal. They
advise the Department of Health and
Monitor on the merits of a merger. They
look at the balance between potential
loss of competition and the benefits for
patients and for the taxpayer.
• Monitor will start their assessment of the
proposal at the end of November. We’re
supporting Norfolk colleagues in putting
together the submission.
• The Strategic Health Authority will
consider the proposal in January 2011.
Regarding the issue of where HQ will be,
or where staff will be based – we just
don’t know the answer yet. The decision
will be made once we have weighed up
how many staff need to be located
together and how close they need to be
to other teams. And we can’t do that until
the board and other structures have been
agreed.
We have said that there will be a county
base for both Suffolk and Norfolk, but we
don’t yet know where the Suffolk one will
be (as we are moving off the St Clement’s
site). We will let you know as soon as we
can, but we are still establishing the
criteria for what we need.
We’re planning to make the designated
board appointments in February so that, if
the merger goes ahead in April, the
transition is as smooth as possible.
Points to remember…• Clinical services are not affected by the
proposed merger.
• You can keep up to date with what is
happening, and see answers to
questions, by visiting the proposed
merger page on the Intranet> Projects>
Merger Project - Best of Both
• The earliest that we could merge would
be April 2011.
• You can ask a question at any time by
email: mark.halladay@smhp.nhs.uk
What’s happening
with the merger?
Top accolade for
dementia servicesOur community memory assessment
services have won a top accolade. The
east and west services have been rated
excellent by the Royal College of
Psychiatrists’ Memory Services National
Accreditation Programme (MSNAP).
The Trust is one of only 14 Trusts in the
country to achieve the Royal College of
Psychiatrists’ excellent grade.
The accreditation lasts for four years
subject to annual interim reviews with a
full self assessment review after two
years.
The process audited the service
according to a comprehensive set of
standards covering criteria including how
diagnosis is shared, how service users
and carers are involved, premises and
their accessibility and how clinics and
follow up services are provided.
The service underwent six months of self
assessment and had two peer review
visits by external clinicians and service
users and carers..
Service line manager, Nettie Burns, said:
““MSNAP has encouraged teams to look
at the level of service we offer. It is more
than just giving a diagnosis but about
working together with the person, family
carers and other agencies in supporting
those with memory problems. Our teams
have worked extremely hard to achieve
these awards. SMHP clinical
effectiveness and audit advisor, Janet
Roper, deserves a lot of the credit for
keeping us on track.”
The Trust’s Black and Minority Ethnic
Employee Network Group will be two
years old in December, and Mark
Halladay, chief executive, dropped in to
join the group’s meeting in October to
thank them for their work in supporting
the Trust’s commitment to equality.
The members elected Dr Akmal
Makhdum and Linis Dolby as co-chairs
for the group which helps the Trust by
commenting on policy, practice and
strategy and also provides an informal
support network.
Speaking after the meeting Mark
Halladay said, “It’s very encouraging that
the BME Employee Network Group
(ENG) is thriving. Early results from the
recent staff equality survey show that we
have achieved a lot, but that there is no
cause to be complacent.
“That’s why the work of the ENG is so
important. I’m looking forward to coming
back to a future meeting after the full
results of the equality survey have been
considered to talk about the group’s
action plan.
“Work on promoting BME equality within
the Trust has received another boost as
Sujata Gathani has been appointed as a
regional representative on the NHS BME
National Network.
“ As well as providing an opportunity to
share the Trust’s learning more widely,
this will ensure that we’re kept up to date
on policy and practice.”
Dr Akmal Makhdum said, “I’m delighted to
become the chair of this group.
“There is plenty of work to be done on
this agenda, but the fact that the group is
well supported shows that there is a
commitment to make progress. With the
new Equality Act there has never been a
better time to raise the profile of BME
equality in the Trust.”
Staff who are interested in finding out
more about the BME ENG can go to the
Trust Intranet page under Staff Support >
Employee Network Groups > BME ENG,
where there are also links to the SMHP
BME and NHS BME action plans.
The group is open to all staff and meets
on alternate third Tuesdays of the month
from 1.30 – 2.30pm at Suffolk House
(from 1 – 1.30pm there is informal
support discussion time for BME staff).
A case study in the Trust’s Information
Management and Technology team
(IM&T) has shown that conducting
yearly appraisals has created a more
cost efficient service.
The department, headed up by Julie
Rayner, has made savings of 45.3%
from reduced sickness rates by
introducing regular appraisals.
In the year 08/09 16.4 days per
employee were lost due to sickness in
IM&T at a total cost of department
£107,758.
However, since regular appraisals only
11.6 days per employee were lost due
to sickness in 09/10 with a cost of just
£58,597.
Julie requested the study to show her
managers the benefits of appraisals
and good staff management.
Appraisals are an annual meeting
between employee and line manager
and have been known as professional
development reviews, or PDRs.
The meeting involves reviewing the
year’s work, highlighting personal and
professional achievements and picking
up on missed opportunities.
It is also a chance to look forward at
ways to improve skills and knowledge.
Mel Powell, the human resources
officer who conducted the study, said:
“This case study is about more than
just sickness and absence – it is about
promoting good management overall.”
The case study was part of the review
process of a managed project to
implement appraisals and supervision
(1:1s) across the department.
Julie said: “I wanted to establish a link
between staff wellbeing or sickness
and appraisals, together with
identifying the unseen costs associated
with absence.
“The results of the case study prove a
return on the initial investment in the
project and clearly show the results of
having more engaged and supported
staff.
“In addition, showing the value of
appraisals in a monetary way has
demonstrated to all the departments
line managers another of the positive
benefits individual staff management
brings to the department.”
Pssst! If you’ve been sent an NHSNational Staff Survey, have you sentit back yet? The deadline is 3December so send yours backtoday. There are more details on theIntranet staff survey page.
Appraisals – reducing sickness
and improving Trust efficiency
BME groupcelebratetwo years
Members of the Trust’s Black and Minority Ethnic (BME) group celebrate the group’s second anniversary,
with Trust chief executive Mark Halladay (third from right)
Changes to
drugs serviceThe drugs service currently run by the
Trust is to move to another provider from
1 April 2011.
Daren Clark, Director of Specialist
Services, said: “Clearly we are
disappointed that we will no longer be
providing drug misuse services for
Suffolk. We consistently receive positive
feedback from those people who have
used our services and I would like to
reassure them we will continue to
provide that excellent care for them up to
April 2011.”
Around 40 drugs staff within the Trust
will be affected by the change and the
Trust is hopeful that the majority of these
people will transfer to the new providers.
Mr Clark added: “Now that the DAAT has
written to us to confirm its intentions, we
can start to make contact with the new
providers to ensure a smooth transition
for our service users and staff.”
The Trust’s drugs teams see about 1,000
service users each year from its bases in
Ipswich and Bury St Edmunds; nearly
two-thirds of all those seeking treatment
in Suffolk. The Trust works in partnership
with various local drugs services,
including Focus 12, the Iceni Project and
Norcas. The Trust’s alcohol service
remains unaffected by the move.
Staff at Wedgwood House, Bury St
Edmunds, held an open day on 20 Oct
to celebrate healthy living and mental
health.
The special ‘Friends Day’ welcomed
partners, charities and organisations to
visit the unit. Staff shared and celebrated
the positive changes they are making
with the Productive Ward programme,
which is aimed at reducing inefficiency to
allow more time on direct patient care.
Sue Howlett, modern matron at
Wedgwood House, said: “There was a
real buzz at the event and a lively,
positive atmosphere – it made for a
really good open day.
“Staff had the opportunity to get involved
and they all greatly enjoyed the chance
to celebrate their excellent work with the
local partners that joined us in support.”
Helen Jackson, manager of Westgate
Ward launched a new model of care for
dementia called ‘the butterfly model’.
This innovative way of caring for those
affected by dementia is very person
centred. It focuses on staff working with
the patient for the moments when they
’land’ - as a butterfly would. It is a model
that can be taught to carers to help them
cope later at home.
The day also included a focus on
spirituality - with the opening of a multi-
faith room and a new therapeutic garden
for patients - as well as a new health
living programme specifically designed
for people who are in contact with the
mental health services.TR
US
T M
AT
TE
RS
. N
OV
EM
BE
R 2
01
0 P
AG
E 6
Trust teams get
feel good factor
On 8 Oct at Thoroughfare, Woodbridge
the later life CMHT team had an
information stand for the day. They
talked to the public about mental health
issues as they came over to chat.Once
people got to know what they were doing
the response was very positive and
encouraging - some people even asked
for the tin to donate cash but were
disappointed when they were told there
was none! They gave out 200 copies of a
specially designed leaflet about sleep,
hygiene, alcohol and depression,
anxiety, panic attacks and phobias,
bipolar disorders, depression, relaxation
techniques and dementia.
The team enjoyed interacting with the
public and answering questions. There
was a lucky dip with prizes donated by
ITFC, Martlesham leisure centre,
Notcutts and Ufford Health Club.
On 4 October the Trust’s joined forces
with partners Creative Twist, Inside Out,
CSV Media, Suffolk Link, ESAN, Suffolk
County Council and Suffolk MIND to host
an art exhibition at Suffolk New College.
The event was opened by the Mayor of
Ipswich, Jane Chambers and raised
awareness of mental wellbeing and the
use of art as an effective medium for self
expression.
Along art displays the organisations
present offered advice and information
about services.
Sallyanne, from Creative Twist said: “We
spoke candidly about our personal
experiences of mental distress,
alongside 'the facts' and the importance
to us of creativity to keep us sane.
“I was touched by some students who
opened up about their own struggles and
how they cope. We discussed mental
wellbeing and the importance of having
supportive people around us.
“It was great to be able to be open and
honest, to challenge attitudes and to
show that having a mental health
problem can happen to anyone.”
Friends Day at
Wedgwood House
Wedgwood House’s beautiful new theraputic garden
Self-expression on
show for art exhibit
Later Life team gets
out and about!
October 2010 saw the launch of Suffolk
Health and Wellbeing Month, a fantastic
campaign that brings together anti-
stigma events from across the county.
The month was coordinated by VASP
(Voluntary and Statutory Partnership for
Mental Health in Suffolk), a group of over
60 organisations with an interest in
mental health including teams from the
Trust.
The month was about working together
to raise awareness of
good mental
wellbeing and
the benefits
of physical
health.
The
month
kicked
off with
an ‘arts
in mental
health’
show at
Christchurch
Mansion. Events then happened
throughout October in locations across
Suffolk, ending with a bang at ‘Fun
Feeling Fabulous’ in Bury St Edmunds.
Suffolk Health and Wellbeing Month
incorporates World Mental Health Day
(10 October), an international awareness
event originated by the World Federation
for Mental Health, and Time to Change
“Get moving” week. Time to Change is a
national anti-stigma campaign which
works towards putting an end mental
health discrimination. More information
on the events that took place during
October and full details of the events and
the organisations involved are available
at www.keepaneyeout.co.uk.
The articles on this page have beencontributed by some of the teamsaround the Trust who hosted SuffolkHealth and Wellbeing Month events!Have you been out and aboutpromoting mental wellbeing? Let usknow by sending an email tohelen.abbott@smhp.nhs.uk
Smiles all round for Lesley Bradshaw and Deo Lapena
TR
US
T M
AT
TE
RS
.NO
VE
MB
ER
20
10
PA
GE
7
There’s no business like show
business for IM&T’s music star!
Suffolk Family Carers Mental Health
Project have recently changed the
way they meet with family carers.
In order to ensure that as many family
carers as possible are supported they
are now operating a clinic system.
The clinics have proved to be a great
opportunity for family carers to book a
time to see their support worker in a
location near to them. They are then
able to access dedicated one to one
supported, focused solely on them in
a quite, private and friendly
environment.
If a family carer is unable to travel to
meet with their support worker,
perhaps due to rural isolation or
mobility problems, then we will
endeavour to visit the family carer at
home.
Clinics operate across the whole of
Suffolk, with the local support worker
visiting these locations once a month,
and of course one to one telephone
support is also available between
appointments.
If you know of any family carers who
you think would benefit from meeting
with a support worker for one to one
support, the first step is to ask them
to refer themselves to Suffolk Family
Carers. You can also do this on their
behalf with their permission. The
referral process is simple!
Once referred we can then book the
family carer an appointment with a
support worker or, if preferred, we
could ask for the support worker to
make telephone contact first.
Clinics operate in these locations:
Ipswich, Claydon, Kesgrave,
Stowmarket, Sudbury, Brandon, Bury
St Edmunds, Eye, Haverhill,
Mildenhall, Newmarket,
Saxmundham, Lowestoft, Beccles
and Halesworth.
To find out the specific locations of
these clinics and the dates they
operate, or to make a referral, please
contact Suffolk Family Carers Mental
Health Project on 01473 835420.
Helping hand for
family carers
We have renewed our ‘Being open’
policy following on from the National
Patient Safety Agency guidance update
for ‘Being open – saying sorry when
things go wrong’. It’s a 5 stage process
for ensuring that staff and patients are
supported after adverse incidents. The
lead director is Bob Bolas and the lead
non-executive director is Gary Norgate.
Information can be found at the ‘Being
open’ page on the Trust’s public website.
Being open update
IM&T’s Jon Davey and his band The Inflatables meet Levi Roots, star of TV show Dragon’s Den
By day, some of you know me as Jon
Davey, one of the second-line techs - the
guys who keep the IM&T team running...
but by night I’m the bass guitar player
with three bands.
In August I had the pleasure of
performing with one of my bands, The
Inflatables, at the Summer Pop Picnic
Party at the Shuttleworth Airfield in
Bedfordshire with Jason Donovan,
Diversity and Levi Roots. The Inflatables
are a party band, playing mainly
weddings and birthday parties and the
like, with a few outdoor festivals thrown
in. In fact, the night before this big day
we had played for one of the Rushbrook
House PCT staff at her wedding
reception.
A few weeks before we had played at
Music On The Green at Martlesham. A
couple of days later I had an email from
the promoter of the Shuttleworth event
saying that he was impressed with the
way we got a bored crowd up on their
feet and invited us to do a slot at this
major event.
After we arrived we cleared security and
unloaded our gear. T-Rex tribute band T-
Rexstacy were already there and
soundchecking ahead of us.
Levi Roots was the next to arrive. While
we were sound checking he was having
a kick-about with a few kids and their
football and I have to say, he’s a better
chef than he is a footballer!
The gates opened at 1pm, and the
previously empty field was rapidly filled
by a 5000 or so people. Levi Roots did a
Caribbean cooking demonstration at
3pm, and we were called to stage shortly
after. I’ve played big stages, big crowds,
big sound systems and lighting rigs
before, but this one was the best yet.
We opened with Everybody Needs
Somebody, the old Blues Brothers
favourite, and delivered a diverse mix of
tunes, getting the majority of the crowd
up on their feet as we played. Once we’d
finished, we were instructed that ALL
artists would make themselves available
to meet and greet the crowd.
There was a large crowd that wanted
photos of us, to chat about the band and
ask about bookings.
Levi Roots and his band were on next,
followed by Diversity. Then Jason
Donovan arrived, wandering in with his
guitar on his back and we were slung out
of our dressing room to make room for
him! Outrageous!
We watched Diversity from inside of the
crowd barriers and fortunately we had
time while they were still backstage for
my daughter to get a photo of her with
the dance group. For the record, they
are a lovely bunch - happy to meet and
chat to anyone, no hint of “I’m a star,
leave me alone” at all.
Levi Roots was also kind enough to
allow us a photo of him with our band
and some of the Diversity guys posed
with one of the inflatable guitars that we
use in our performance. You can’t buy
publicity like that. Find out more about
us at www.theinflatables.org!
Have you got a personal adventurethat you’d like to share with theTrust? If so then simply email yourstory, along with an accompanyingimage if possible, tohelen.abbott@smhp.nhs.uk
TR
US
T M
AT
TE
RS
. N
OV
EM
BE
R 2
01
0 P
AG
E 8
EDITORIAL: If you would like to contribute an article (and accompanying photo) for inclusion in the next Trust Matters please
email it to helen.abbott@smhp.nhs.uk
If you want to discuss ideas about potential features or make a suggestion about improving the newsletter you can also email
the above address or call Helen Abbott on 01473 329700.
The deadline for the January 2010 issue is December 18th.
To Mark HalladayChief executiveCongratulations on your excellent score
in your 2010 Community Servicing.
I hope you get good positive local media
coverage for this. Please pass on my
congratulations to your Board and all of
your staff.
Sir Neil McKay, chief executive
NHS East of England
To Clair BrightCAMHS nurseI just wanted to give you an update on
J’s progress. J joined a group in June
and spent four nights away from home
with them on a residential. J shared
cutlery, crockery and drank out of other
people’s bottles. J had a shower with a
spider and came home with a partner –
how’s that for progress?
J’s confidence is growing daily and no
longer talks to the floor. As a family, we
are stunned with the new behaviour.
None of this would have been achieved
without all your work and support.
To the SMS alcohol serviceI have been drinking ‘too much’ for many
years and came to a point in my life that
it had to stop.
I have received much support from
many people and have to say your
‘detox nurses’ have worked a small
miracle on me. I am proud to say I am
alcohol-free, due mainly to Tina and
Harriet. I cannot thank them enough for
their involvement and support.
To Carrie LanghurstOccupational therapist, CAMHSintensive outreachI did not get to see you much but the
times I did, I enjoyed. Thank you for your
help and support.
To Lysandra Moore, Support worker, CAMHS intensiveoutreachThank you for all your help. You have
supported me and helped me get on the
track to recovery. I will miss you.
To Vicky MossCAMHS eating disorders teamThank you for your help over the year.
I have just finished my exams – I think
they were alright. Food has been going
really well, although it was difficult
particularly at the beginning without your
help. Things in general have been great.
I think I have binged about three times in
the last three months and this month I
haven’t at all. I’m definitely going to
accept my body how it is and I am
feeling more confident for it. I don’t think
I would have been able to do this, or
certainly not as quickly, without your
advice, help and support.This time last
year I could not have imagined that I
would ever be on the road to recovery
and I am certainly looking forward to a
future which is without an eating
disorder. If I ever get tempted or feel low,
I remember how good it is to feel this
free and in control.
To Chillesford Ward staffThank you so very much. You are all
amazing people – thank you for
everything you did for F.
To Rebecca LightPrimary mental health worker,CAMHSThank you for all your efforts in making
the Carousel Training Day such a
successful one. I am pleased to advise
that the training (anxiety, depression,
risk and resilience) has had a positive
impact on many staff and the teaching
and learning of many children.
Heather Madsen, acting headteacher
First Base School, Lowestoft
To Anna Lidzey,Art psychotherapis, Connect ServiceWe can’t express how thrilled we were
to receive a letter about L winning a
school progress award.
We feel L wouldn’t have achieved this
without your help, encouragement and
expertise.
We can’t thank you enough for your
continuing work and support.
To Sarah Ray, LinkworkerI just wanted to send you a personal
thank you for your presentation on the
Link Worker role, which evoked such
interesting discussion.
Anne Rawcliffe,
ACCORD Think Family Coordinator
Suffolk County Council
To Helen Game, LinkworkerThank you so much for all your help. It
was and still is appreciated.
To Northgate Ward, Bury St EdmundsThank you for the support and
guidanceyou have given me during my
time on the ward. The experiences I
have been through have been life-
chaing in such a positive way that I do
not know how to express my gratitude.
Please keep up the good work. I can
only but hope you save someone else’s
life, as you have mine.
To Helen LofthouseCBT therapist, IAPTThank you for listening to me and
helping me go forward in my life.
To Helen LofthouseCBT therapist, IAPTThank you so much for helping me
through this difficult time in my life. It’s
been tough, but you have helped and
supported me through it and I can’t
thank you enough.
I’m so glad I decided to get help,
because at first I didn’t think I would be
able to stop. To come this far feels great.
I couldn’t have done this without you.
To Redwald Unit, St Clement’s Thank you for all your support and
cheerfulness and all the fun and ganes. I
really appreciate my time at Redwald
and shall miss you all. What I learned at
Redwald has been the most beneficial
psychiatric thing I have ever done
To Bromeswell Ward, St Clement’s Thank you for all your help and support
while I was in your care.
TRUST MATTERS SURVEY: Thank you to everyone who took the time to complete the Trust Matters survey. Your thoughts and
comments will help us to improve the content and design of the newsletter. Results will be published in the January 2011 issue
with changes being made from then onwards!
Letters and compliments
If you have a letter you would like to share through Trust Matters, send it to Nicola Brown, Suffolk House, St Clement’s Hospital,
Ipswich or email nicola.brown@smhp.nhs.uk Letters may be edited and will be anonymised to protect service users’ identities.
Recommended