. Contact us at: member ship@smhp.nhs.uk . online: www.smhp.nhs.uk/trustmatters

Issue 52 . November 2010

Inside:

• Award for ‘Respect for dementia’

• IAPT celebrates wellbeing

• Pharmacy technicians

• Staff Awards 2010 winners

• Foxhall House opening

• First look at the Willows new build

• HONOS training

• Productive mental health wards

• MSNAP accreditation

• Merger update

• BME Employee Network Group

• Appraisals improve efficiency

• Changes to drugs service

• Teams get the feel good factor

• IM&T music star

• Helping hand for family carers

• Being Open update

• Letters and compliments

Members of the ‘Respect for dementia’ campaign team pick up their award from anchorman Huw Edwards

Top award goes to

‘Respect for dementia’The Trust’s anti-stigma campaign

Respect for dementia has won first prize

for Tackling Inequalities at the prestigious

East of England 2010 Innovations

Competition.

The awards were organised by Health

Enterprise East (HEE) who also awarded

the Trust with a prize fund of £2000 to

help them continue their work.

Robert Nesbitt, director of community

engagement, said: “We are delighted to

have won this fantastic award. We will be

investing the prize fund back into the

campaign by translating our ‘Respect for

dementia’ materials into other languages.

“We are so grateful for the praise we

have received and will now focus on

engaging with the wider community by

further promote awareness of dementia

and its affects on people’s lives.”

Overall 65 entries were made to the

competition, with one first prize winner in

each of the five categories. Robert

Nesbitt attended the awards with lead

specialist nurse David Jarrold, consultant

psychiatrist Robert Butler and campaign

board member Crys Rapley (pictured

above with BBC news reader Huw

Edwards, who presented the awards).

A thank you get together was held on 26

October for people who worked on the

campaign at the Foundation Trust project

office, St Clement’s. Carers’ groups and

organisations involved in making the

campaign a success were invited. Chief

executive Mark Halladay thanked those

involved and presented the award trophy

to campaign lead, Gabriel Tamaya.

IAPT team gets

physical for World

Mental Health Day Getting active is one of the best ways

of improving mental health and a group

of East IAPT staff demonstrated this

with a group exercise session.

Organised to mark World Mental Health

Day on 10 October, members of the

IAPT team held a one hour session of

fun-based exercise suitable for all

fitness levels. Fresh air and the

environment are known to boost mental

wellbeing so the exercise was held

outdoors on the football pitch at St

Clement’s Hospital.

The session was delivered by exercise

company DNA Boot Camp and gave

participants the chance to use a wide

range of equipment such as

powerbags, kettlebells and tyres.

Liz Ellis, therapy centre manager, said:

“It’s an opportunity for the whole team

to spend time together in non-

competitive activities and increase their

knowledge of outdoor fitness. This was

a bit of a treat and a thank you to staff

for all the work that they do. It also

shows we practice what we preach!

“Regular exercise helps reduce

sickness absence. A session like this

proved that our employer cares about

staff health and wellbeing.”

Details of other events to mark World

Mental Health Day can be found on

page 6.

Campaign lead Gabriel Tamaya accepts award from

cheif executiveMark Halladay on behalf of the team

The Trust’s heroes and heroines got the

big thanks they deserve at the 2010 Staff

Recognition Awards!

The event was attended by more than 80

people and took place at the Novotel in

Ipswich.

Winner of the Team Leader of the Year

award was manager of the community

eating disorders team in Suffolk,

Gill Burgoyne. Gill was

recognised for her unfailing

passion for helping

people whose lives are

affected by eating disorders

and for being a focused,

energetic, kind, generous and caring

leader. She received no fewer than six

nominations.

The Making a Difference award went to

technical instructor, Stephen Throwerwho has helped bring several

occupational therapy schemes into

existence.

The award for Research, Innovation and

Development goes to practice educator,

Ravi Seenan for developing a new

process for training in the prevention and

management of aggression.

The Engagement award went to JeannieWright, care programme approach

manager for her work on Stepping

Forward, a series of events inviting

clients and family carers to share their

experiences.

The Volunteer of the Year award went to

three volunteers in the Body Matters gym

at St Clement’s, Clare Penn, CarlWymer and Lee Johnson. Lord Newton

said: “Whether they are spending time

with an individual or contributing with

teams of service users, it’s thanks to their

efforts that the service is able to offer

such a wide range of therapeutic

activities.”

The Contribution to Efficiency award went

to associate director of planning

and performance, AlexBriggs who led the introduction

of a management tool, IRIS, which

tells service line managers exactly what

their service costs to run so they can

ensure a maximum return on investment.

Finally, the Dignity in Care award is for

respect patients’ rights and promote

independence, confidence and self-

esteem. The winner was manager of the

Westgate Ward at Bury St Edmunds,

Helen Jackson.

Chief executive, Mark Halladay, said: “It’s

thanks to all those who were nominated

for awards this year that the Trust is able

to provide services which help people

make the most of their lives. They make

this a Trust to be proud of.”

Thanks also go to AV Unit for providing

technical facilities free of charge and the

hotel for offering a discounted rate so

costs could be kept to a minimum.

Staff Awards 2010 - the winners!

Pharmacy technicians are making an impactPatient safety is the name of the game

when it comes to Laura McEwen-Smith,

Nicki Joy and Selina Ayden, pharmacy

technicians for the Trust’s inpatient

wards. Their posts were created in May

to implement a medicines reconciliation

service across the Trust. This is a

process of obtaining an up-to-date and

accurate medication list for patients

being admitted or transferred to inpatient

wards.

Nicki Joy said: “We have already come a

long way towards improving patient

safety and have a solid action plan that

we’re already trialing on Mistley Ward

and at Wedgwood. We are going live

with the service on Easton, Parham,

Minsmere house and Playford wards at

the beginning of November. We’re really

positive about the difference medicines

management will make to service users.”

The team have designed and proposed a

four point action plan to help implement

the service, which includes:

Basic medicine reconciliation - amedication history will be collected on

admission to create a full list of current

medicine for each newly admitted

patient.

Patients own drugs (POD) – patients

will be encouraged to bring their own

supplies of medication into the wards

during their stay, which will be dispensed

by trained staff as appropriate.

Ward medication re-stock – to ensure

medication cards are not taken from

wards during weekly restocking, a new

form will be used by pharmacy staff.

Self-medication – for patients who

would benefit from being in charge of

their own medication the pharmacy will

set up a procedure to support them in

doing this before being discharged into

the community.

Nicki added: “Some of these action

points will require us to have more

training or spend time looking at existing

pharmacy procedures with ward staff.

The aim is to create safe medication

procedures which work best both for

ward staff and for the patients. We have

more work to do but we are enthused by

the great way things are going”.

The team welcomes comments!

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In September members of the service

user and carer involvement group (Later

Life Acute Services East) visited the

new Willows ward, which is nearing

completion. Group members were

shown round the new ward by Julie

Todd, project manger, Barry Hayden,

Chillesford ward manger and a

representative of contractors Keir

Easrtern.

The Willows will provide a total of 21

beds in a modern, purpose built ward.

Eleven of the beds are for assessment

and treatment of people with dementia.

Ten are for people with other mental

health needs.

This will replace the out dated

accommodation at Minsmere House.

As well as en suite single occupant

bedrooms the Willows has a sensory

room, therapy rooms, a clinic and

meeting rooms.

The Willows has been designed to meet

single gender requirements, including

female only and male only sitting areas

and also incorporates walking spaces

and maximises natural light. The

accessible gardens will be used to

augment the internal living space.

Group members found the visit very

interesting.

Comments included the Willows would

“have a more homely feel because the

main areas are smaller” as well as

“pleasantly surprised” and “high quality”.

Group members have a tour of the new facility

Foxhall House

scores big at

official openingSuffolk’s new state of the art men’s mental

health ward at St Clement’s Hospital –

Foxhall House – was officially opened by

representatives of Ipswich Town Football

Club and their Charitable Trust on 5

October.

Around 50 people attended the event,

which celebrated the new facility while

promoting physical wellbeing in mental

health recovery, social inclusion and

diversity.

The 11 bedded ward will replace Easton

House, the low secure forensic ward,

which is due for demolition once patients

have moved across.

The gathering heard speeches of thanks

from deputy chief executive, Bob Bolas,

director of environmental performance,

David Leckie, chairman Lord Newton,

director of mental health and social care,

Sandra Cowie and Nick Bache from

contractors Kier Eastern. Nick Bache said

that the building site had been a happy

place and the happy atmosphere was

now being passed onto staff and patients.

Terry Baxter, chief executive of ITFC

Charitable Trust, then unveiled a special

plaque to honour the partnership work

over the past few years.

He said: “Over the past year, ITFC

Charitable Trust has built a strong

partnership with SMPHT using sport as a

way of improving the lives of service

users. The opening of Foxhall House will

allow SMHPT and ITFC to use football to

help more adult male mental health

patients in Suffolk.”

Blues players Carlos Edwards and Andros

Townsend then cut two special

commemorative cakes before visitors

were taken on guided tours of the new

facility. Service line manager, Karen

Clements, said: “The opening went really

well. Being an all male ward, football

features highly. ITFC CharitableTrust have

provided coaching sessions and we have

held a football festival here. For the

players to come and open the ward was

great.

Julie Todd, project manager for the new

build, said, “The opening of Foxhall House

is the culmination of several years of hard

work. We have worked very closely with

building contractor, Kier Eastern, to build

the unit based on the needs of service

users and clinical staff.

Everything in the new build has been

either purchased or designed to a high

specification to ensure a safe and relaxing

environment needed to promote an

effective recovery.”

From left: Nick Bache, (Kier Eastern divisional director), Terry Baxter (ITFC Charitable Trust chief executive),

David Leckie (director of environmental performance), Lord Newton of Braintree (Trust chairman), Jane

Chambers (Mayo of Ipswich) and Bob Bolas (deputy chief executive and director of nursing).

User and carer involvement

group gets first look at new ward

Make sure you are

trained in HONOSTraining is underway for all clinical staff

in how to complete HONOS

assessments. HONOS is the national

Health of the Nation Outcome Score put

together by the Royal College of

Psychiatrists to measure the health and

social functioning of people with severe

mental illness.

It is important that every service user

has an up-to-date HONOS assessment

because, as well as indicating their

mental state, the scores also feed into

the Payment by Results data which is

the new way the Trust will be paid.

Put simply – completing HONOS

assessments will ensure we get paid for

what we do. No HONOS assessment, no

payment.

If you are a clinical members of staff who

has not already booked on to a course,

please make sure you do so. There are

dates in the training diary on the intranet

(under ‘Training and Development’).

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Releasing time for direct patient care - the Productive Ward team meet members of the Trust board to demonstrate their progress

On 13 October the Productive Wards:

Releasing Time to Care project had a

celebratory steering group event to

review their progress so far.

It was attended by supporters of the

project as well as members of the board

and the Trust chairman. During the

presentation the project group discussed

what had gone well and what could have

been improved.

Some of the good points were that staff

are now committed to improving service

delivery and are making practical

improvements to the ward environments.

Ward teams are also now pulling together

to improve efficiency and make

themselves more aware of their

performance.

The event was also a chance to learn

lessons about the project. For example, it

was pointed out that you can only make

minimal improvements to the

environment and maintenance of

equipment without a budget.

One suggestion made at the group

meeting was that the initiative should be

rolled out across the whole Trust to

improve other areas.

This would include ensuring electronic

systems purchased can interact to

prevent duplication of data entry and

listening to ward staff about changes to

systems and processes.

What a difference a year makes!

Staff will be aware that we’re exploring a

possible merger with Norfolk and

Waveney Mental Health NHS Foundation

Trust. You may not have seen much

activity around the merger proposal, but

there has been a lot which has been

happening behind the scenes, and a lot

of processes to go through.

Here’s where we are at the moment:• We concluded the 12-week public

consultation at the end of October and

are now reviewing the feedback. Thank

you to everyone who gave their views or

asked questions. We’ll publish the results

after the Board has considered them.

• Both Norfolk and Suffolk trust boards

will consider the updated business case

and the outcome of the consultation at

the end of November.

• The Competition and Cooperation Panel

is now considering the proposal. They

advise the Department of Health and

Monitor on the merits of a merger. They

look at the balance between potential

loss of competition and the benefits for

patients and for the taxpayer.

• Monitor will start their assessment of the

proposal at the end of November. We’re

supporting Norfolk colleagues in putting

together the submission.

• The Strategic Health Authority will

consider the proposal in January 2011.

Regarding the issue of where HQ will be,

or where staff will be based – we just

don’t know the answer yet. The decision

will be made once we have weighed up

how many staff need to be located

together and how close they need to be

to other teams. And we can’t do that until

the board and other structures have been

agreed.

We have said that there will be a county

base for both Suffolk and Norfolk, but we

don’t yet know where the Suffolk one will

be (as we are moving off the St Clement’s

site). We will let you know as soon as we

can, but we are still establishing the

criteria for what we need.

We’re planning to make the designated

board appointments in February so that, if

the merger goes ahead in April, the

transition is as smooth as possible.

Points to remember…• Clinical services are not affected by the

proposed merger.

• You can keep up to date with what is

happening, and see answers to

questions, by visiting the proposed

merger page on the Intranet> Projects>

Merger Project - Best of Both

• The earliest that we could merge would

be April 2011.

• You can ask a question at any time by

email: mark.halladay@smhp.nhs.uk

What’s happening

with the merger?

Top accolade for

dementia servicesOur community memory assessment

services have won a top accolade. The

east and west services have been rated

excellent by the Royal College of

Psychiatrists’ Memory Services National

Accreditation Programme (MSNAP).

The Trust is one of only 14 Trusts in the

country to achieve the Royal College of

Psychiatrists’ excellent grade.

The accreditation lasts for four years

subject to annual interim reviews with a

full self assessment review after two

years.

The process audited the service

according to a comprehensive set of

standards covering criteria including how

diagnosis is shared, how service users

and carers are involved, premises and

their accessibility and how clinics and

follow up services are provided.

The service underwent six months of self

assessment and had two peer review

visits by external clinicians and service

users and carers..

Service line manager, Nettie Burns, said:

““MSNAP has encouraged teams to look

at the level of service we offer. It is more

than just giving a diagnosis but about

working together with the person, family

carers and other agencies in supporting

those with memory problems. Our teams

have worked extremely hard to achieve

these awards. SMHP clinical

effectiveness and audit advisor, Janet

Roper, deserves a lot of the credit for

keeping us on track.”

The Trust’s Black and Minority Ethnic

Employee Network Group will be two

years old in December, and Mark

Halladay, chief executive, dropped in to

join the group’s meeting in October to

thank them for their work in supporting

the Trust’s commitment to equality.

The members elected Dr Akmal

Makhdum and Linis Dolby as co-chairs

for the group which helps the Trust by

commenting on policy, practice and

strategy and also provides an informal

support network.

Speaking after the meeting Mark

Halladay said, “It’s very encouraging that

the BME Employee Network Group

(ENG) is thriving. Early results from the

recent staff equality survey show that we

have achieved a lot, but that there is no

cause to be complacent.

“That’s why the work of the ENG is so

important. I’m looking forward to coming

back to a future meeting after the full

results of the equality survey have been

considered to talk about the group’s

action plan.

“Work on promoting BME equality within

the Trust has received another boost as

Sujata Gathani has been appointed as a

regional representative on the NHS BME

National Network.

“ As well as providing an opportunity to

share the Trust’s learning more widely,

this will ensure that we’re kept up to date

on policy and practice.”

Dr Akmal Makhdum said, “I’m delighted to

become the chair of this group.

“There is plenty of work to be done on

this agenda, but the fact that the group is

well supported shows that there is a

commitment to make progress. With the

new Equality Act there has never been a

better time to raise the profile of BME

equality in the Trust.”

Staff who are interested in finding out

more about the BME ENG can go to the

Trust Intranet page under Staff Support >

Employee Network Groups > BME ENG,

where there are also links to the SMHP

BME and NHS BME action plans.

The group is open to all staff and meets

on alternate third Tuesdays of the month

from 1.30 – 2.30pm at Suffolk House

(from 1 – 1.30pm there is informal

support discussion time for BME staff).

A case study in the Trust’s Information

Management and Technology team

(IM&T) has shown that conducting

yearly appraisals has created a more

cost efficient service.

The department, headed up by Julie

Rayner, has made savings of 45.3%

from reduced sickness rates by

introducing regular appraisals.

In the year 08/09 16.4 days per

employee were lost due to sickness in

IM&T at a total cost of department

£107,758.

However, since regular appraisals only

11.6 days per employee were lost due

to sickness in 09/10 with a cost of just

£58,597.

Julie requested the study to show her

managers the benefits of appraisals

and good staff management.

Appraisals are an annual meeting

between employee and line manager

and have been known as professional

development reviews, or PDRs.

The meeting involves reviewing the

year’s work, highlighting personal and

professional achievements and picking

up on missed opportunities.

It is also a chance to look forward at

ways to improve skills and knowledge.

Mel Powell, the human resources

officer who conducted the study, said:

“This case study is about more than

just sickness and absence – it is about

promoting good management overall.”

The case study was part of the review

process of a managed project to

implement appraisals and supervision

(1:1s) across the department.

Julie said: “I wanted to establish a link

between staff wellbeing or sickness

and appraisals, together with

identifying the unseen costs associated

with absence.

“The results of the case study prove a

return on the initial investment in the

project and clearly show the results of

having more engaged and supported

staff.

“In addition, showing the value of

appraisals in a monetary way has

demonstrated to all the departments

line managers another of the positive

benefits individual staff management

brings to the department.”

Pssst! If you’ve been sent an NHSNational Staff Survey, have you sentit back yet? The deadline is 3December so send yours backtoday. There are more details on theIntranet staff survey page.

Appraisals – reducing sickness

and improving Trust efficiency

BME groupcelebratetwo years

Members of the Trust’s Black and Minority Ethnic (BME) group celebrate the group’s second anniversary,

with Trust chief executive Mark Halladay (third from right)

Changes to

drugs serviceThe drugs service currently run by the

Trust is to move to another provider from

1 April 2011.

Daren Clark, Director of Specialist

Services, said: “Clearly we are

disappointed that we will no longer be

providing drug misuse services for

Suffolk. We consistently receive positive

feedback from those people who have

used our services and I would like to

reassure them we will continue to

provide that excellent care for them up to

April 2011.”

Around 40 drugs staff within the Trust

will be affected by the change and the

Trust is hopeful that the majority of these

people will transfer to the new providers.

Mr Clark added: “Now that the DAAT has

written to us to confirm its intentions, we

can start to make contact with the new

providers to ensure a smooth transition

for our service users and staff.”

The Trust’s drugs teams see about 1,000

service users each year from its bases in

Ipswich and Bury St Edmunds; nearly

two-thirds of all those seeking treatment

in Suffolk. The Trust works in partnership

with various local drugs services,

including Focus 12, the Iceni Project and

Norcas. The Trust’s alcohol service

remains unaffected by the move.

Staff at Wedgwood House, Bury St

Edmunds, held an open day on 20 Oct

to celebrate healthy living and mental

health.

The special ‘Friends Day’ welcomed

partners, charities and organisations to

visit the unit. Staff shared and celebrated

the positive changes they are making

with the Productive Ward programme,

which is aimed at reducing inefficiency to

allow more time on direct patient care.

Sue Howlett, modern matron at

Wedgwood House, said: “There was a

real buzz at the event and a lively,

positive atmosphere – it made for a

really good open day.

“Staff had the opportunity to get involved

and they all greatly enjoyed the chance

to celebrate their excellent work with the

local partners that joined us in support.”

Helen Jackson, manager of Westgate

Ward launched a new model of care for

dementia called ‘the butterfly model’.

This innovative way of caring for those

affected by dementia is very person

centred. It focuses on staff working with

the patient for the moments when they

’land’ - as a butterfly would. It is a model

that can be taught to carers to help them

cope later at home.

The day also included a focus on

spirituality - with the opening of a multi-

faith room and a new therapeutic garden

for patients - as well as a new health

living programme specifically designed

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Trust teams get

feel good factor

On 8 Oct at Thoroughfare, Woodbridge

the later life CMHT team had an

information stand for the day. They

talked to the public about mental health

issues as they came over to chat.Once

people got to know what they were doing

the response was very positive and

encouraging - some people even asked

for the tin to donate cash but were

disappointed when they were told there

was none! They gave out 200 copies of a

specially designed leaflet about sleep,

hygiene, alcohol and depression,

anxiety, panic attacks and phobias,

bipolar disorders, depression, relaxation

techniques and dementia.

The team enjoyed interacting with the

public and answering questions. There

was a lucky dip with prizes donated by

ITFC, Martlesham leisure centre,

Notcutts and Ufford Health Club.

On 4 October the Trust’s joined forces

with partners Creative Twist, Inside Out,

CSV Media, Suffolk Link, ESAN, Suffolk

County Council and Suffolk MIND to host

an art exhibition at Suffolk New College.

The event was opened by the Mayor of

Ipswich, Jane Chambers and raised

awareness of mental wellbeing and the

use of art as an effective medium for self

expression.

Along art displays the organisations

present offered advice and information

about services.

Sallyanne, from Creative Twist said: “We

spoke candidly about our personal

experiences of mental distress,

alongside 'the facts' and the importance

to us of creativity to keep us sane.

“I was touched by some students who

opened up about their own struggles and

how they cope. We discussed mental

wellbeing and the importance of having

supportive people around us.

“It was great to be able to be open and

honest, to challenge attitudes and to

show that having a mental health

problem can happen to anyone.”

Friends Day at

Wedgwood House

Wedgwood House’s beautiful new theraputic garden

Self-expression on

show for art exhibit

Later Life team gets

out and about!

October 2010 saw the launch of Suffolk

Health and Wellbeing Month, a fantastic

campaign that brings together anti-

stigma events from across the county.

The month was coordinated by VASP

(Voluntary and Statutory Partnership for

Mental Health in Suffolk), a group of over

60 organisations with an interest in

mental health including teams from the

Trust.

The month was about working together

to raise awareness of

good mental

wellbeing and

the benefits

of physical

health.

The

month

kicked

off with

an ‘arts

in mental

health’

show at

Christchurch

Mansion. Events then happened

throughout October in locations across

Suffolk, ending with a bang at ‘Fun

Feeling Fabulous’ in Bury St Edmunds.

Suffolk Health and Wellbeing Month

incorporates World Mental Health Day

(10 October), an international awareness

event originated by the World Federation

for Mental Health, and Time to Change

“Get moving” week. Time to Change is a

national anti-stigma campaign which

works towards putting an end mental

health discrimination. More information

on the events that took place during

October and full details of the events and

the organisations involved are available

at www.keepaneyeout.co.uk.

The articles on this page have beencontributed by some of the teamsaround the Trust who hosted SuffolkHealth and Wellbeing Month events!Have you been out and aboutpromoting mental wellbeing? Let usknow by sending an email tohelen.abbott@smhp.nhs.uk

Smiles all round for Lesley Bradshaw and Deo Lapena

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There’s no business like show

business for IM&T’s music star!

Suffolk Family Carers Mental Health

Project have recently changed the

way they meet with family carers.

In order to ensure that as many family

carers as possible are supported they

are now operating a clinic system.

The clinics have proved to be a great

opportunity for family carers to book a

time to see their support worker in a

location near to them. They are then

able to access dedicated one to one

supported, focused solely on them in

a quite, private and friendly

environment.

If a family carer is unable to travel to

meet with their support worker,

perhaps due to rural isolation or

mobility problems, then we will

endeavour to visit the family carer at

home.

Clinics operate across the whole of

Suffolk, with the local support worker

visiting these locations once a month,

and of course one to one telephone

support is also available between

appointments.

If you know of any family carers who

you think would benefit from meeting

with a support worker for one to one

support, the first step is to ask them

to refer themselves to Suffolk Family

Carers. You can also do this on their

behalf with their permission. The

referral process is simple!

Once referred we can then book the

family carer an appointment with a

support worker or, if preferred, we

could ask for the support worker to

make telephone contact first.

Clinics operate in these locations:

Ipswich, Claydon, Kesgrave,

Stowmarket, Sudbury, Brandon, Bury

St Edmunds, Eye, Haverhill,

Mildenhall, Newmarket,

Saxmundham, Lowestoft, Beccles

and Halesworth.

To find out the specific locations of

these clinics and the dates they

operate, or to make a referral, please

contact Suffolk Family Carers Mental

Health Project on 01473 835420.

Helping hand for

family carers

We have renewed our ‘Being open’

policy following on from the National

Patient Safety Agency guidance update

for ‘Being open – saying sorry when

things go wrong’. It’s a 5 stage process

for ensuring that staff and patients are

supported after adverse incidents. The

lead director is Bob Bolas and the lead

non-executive director is Gary Norgate.

Information can be found at the ‘Being

open’ page on the Trust’s public website.

Being open update

IM&T’s Jon Davey and his band The Inflatables meet Levi Roots, star of TV show Dragon’s Den

By day, some of you know me as Jon

Davey, one of the second-line techs - the

guys who keep the IM&T team running...

but by night I’m the bass guitar player

with three bands.

In August I had the pleasure of

performing with one of my bands, The

Inflatables, at the Summer Pop Picnic

Party at the Shuttleworth Airfield in

Bedfordshire with Jason Donovan,

Diversity and Levi Roots. The Inflatables

are a party band, playing mainly

weddings and birthday parties and the

like, with a few outdoor festivals thrown

in. In fact, the night before this big day

we had played for one of the Rushbrook

House PCT staff at her wedding

reception.

A few weeks before we had played at

Music On The Green at Martlesham. A

couple of days later I had an email from

the promoter of the Shuttleworth event

saying that he was impressed with the

way we got a bored crowd up on their

feet and invited us to do a slot at this

major event.

After we arrived we cleared security and

unloaded our gear. T-Rex tribute band T-

Rexstacy were already there and

soundchecking ahead of us.

Levi Roots was the next to arrive. While

we were sound checking he was having

a kick-about with a few kids and their

football and I have to say, he’s a better

chef than he is a footballer!

The gates opened at 1pm, and the

previously empty field was rapidly filled

by a 5000 or so people. Levi Roots did a

Caribbean cooking demonstration at

3pm, and we were called to stage shortly

after. I’ve played big stages, big crowds,

big sound systems and lighting rigs

before, but this one was the best yet.

We opened with Everybody Needs

Somebody, the old Blues Brothers

favourite, and delivered a diverse mix of

tunes, getting the majority of the crowd

up on their feet as we played. Once we’d

finished, we were instructed that ALL

artists would make themselves available

to meet and greet the crowd.

There was a large crowd that wanted

photos of us, to chat about the band and

ask about bookings.

Levi Roots and his band were on next,

followed by Diversity. Then Jason

Donovan arrived, wandering in with his

guitar on his back and we were slung out

of our dressing room to make room for

him! Outrageous!

We watched Diversity from inside of the

crowd barriers and fortunately we had

time while they were still backstage for

my daughter to get a photo of her with

the dance group. For the record, they

are a lovely bunch - happy to meet and

chat to anyone, no hint of “I’m a star,

leave me alone” at all.

Levi Roots was also kind enough to

allow us a photo of him with our band

and some of the Diversity guys posed

with one of the inflatable guitars that we

use in our performance. You can’t buy

publicity like that. Find out more about

us at www.theinflatables.org!

Have you got a personal adventurethat you’d like to share with theTrust? If so then simply email yourstory, along with an accompanyingimage if possible, tohelen.abbott@smhp.nhs.uk

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EDITORIAL: If you would like to contribute an article (and accompanying photo) for inclusion in the next Trust Matters please

email it to helen.abbott@smhp.nhs.uk

If you want to discuss ideas about potential features or make a suggestion about improving the newsletter you can also email

the above address or call Helen Abbott on 01473 329700.

The deadline for the January 2010 issue is December 18th.

To Mark HalladayChief executiveCongratulations on your excellent score

in your 2010 Community Servicing.

I hope you get good positive local media

coverage for this. Please pass on my

congratulations to your Board and all of

your staff.

Sir Neil McKay, chief executive

NHS East of England

To Clair BrightCAMHS nurseI just wanted to give you an update on

J’s progress. J joined a group in June

and spent four nights away from home

with them on a residential. J shared

cutlery, crockery and drank out of other

people’s bottles. J had a shower with a

spider and came home with a partner –

how’s that for progress?

J’s confidence is growing daily and no

longer talks to the floor. As a family, we

are stunned with the new behaviour.

None of this would have been achieved

without all your work and support.

To the SMS alcohol serviceI have been drinking ‘too much’ for many

years and came to a point in my life that

it had to stop.

I have received much support from

many people and have to say your

‘detox nurses’ have worked a small

miracle on me. I am proud to say I am

alcohol-free, due mainly to Tina and

Harriet. I cannot thank them enough for

their involvement and support.

To Carrie LanghurstOccupational therapist, CAMHSintensive outreachI did not get to see you much but the

times I did, I enjoyed. Thank you for your

help and support.

To Lysandra Moore, Support worker, CAMHS intensiveoutreachThank you for all your help. You have

supported me and helped me get on the

track to recovery. I will miss you.

To Vicky MossCAMHS eating disorders teamThank you for your help over the year.

I have just finished my exams – I think

they were alright. Food has been going

really well, although it was difficult

particularly at the beginning without your

help. Things in general have been great.

I think I have binged about three times in

the last three months and this month I

haven’t at all. I’m definitely going to

accept my body how it is and I am

feeling more confident for it. I don’t think

I would have been able to do this, or

certainly not as quickly, without your

advice, help and support.This time last

year I could not have imagined that I

would ever be on the road to recovery

and I am certainly looking forward to a

future which is without an eating

disorder. If I ever get tempted or feel low,

I remember how good it is to feel this

free and in control.

To Chillesford Ward staffThank you so very much. You are all

amazing people – thank you for

everything you did for F.

To Rebecca LightPrimary mental health worker,CAMHSThank you for all your efforts in making

the Carousel Training Day such a

successful one. I am pleased to advise

that the training (anxiety, depression,

risk and resilience) has had a positive

impact on many staff and the teaching

and learning of many children.

Heather Madsen, acting headteacher

First Base School, Lowestoft

To Anna Lidzey,Art psychotherapis, Connect ServiceWe can’t express how thrilled we were

to receive a letter about L winning a

school progress award.

We feel L wouldn’t have achieved this

without your help, encouragement and

expertise.

We can’t thank you enough for your

continuing work and support.

To Sarah Ray, LinkworkerI just wanted to send you a personal

thank you for your presentation on the

Link Worker role, which evoked such

interesting discussion.

Anne Rawcliffe,

ACCORD Think Family Coordinator

Suffolk County Council

To Helen Game, LinkworkerThank you so much for all your help. It

was and still is appreciated.

To Northgate Ward, Bury St EdmundsThank you for the support and

guidanceyou have given me during my

time on the ward. The experiences I

have been through have been life-

chaing in such a positive way that I do

not know how to express my gratitude.

Please keep up the good work. I can

only but hope you save someone else’s

life, as you have mine.

To Helen LofthouseCBT therapist, IAPTThank you for listening to me and

helping me go forward in my life.

To Helen LofthouseCBT therapist, IAPTThank you so much for helping me

through this difficult time in my life. It’s

been tough, but you have helped and

supported me through it and I can’t

thank you enough.

I’m so glad I decided to get help,

because at first I didn’t think I would be

able to stop. To come this far feels great.

I couldn’t have done this without you.

To Redwald Unit, St Clement’s Thank you for all your support and

cheerfulness and all the fun and ganes. I

really appreciate my time at Redwald

and shall miss you all. What I learned at

Redwald has been the most beneficial

psychiatric thing I have ever done

To Bromeswell Ward, St Clement’s Thank you for all your help and support

while I was in your care.

TRUST MATTERS SURVEY: Thank you to everyone who took the time to complete the Trust Matters survey. Your thoughts and

comments will help us to improve the content and design of the newsletter. Results will be published in the January 2011 issue

with changes being made from then onwards!

Letters and compliments

If you have a letter you would like to share through Trust Matters, send it to Nicola Brown, Suffolk House, St Clement’s Hospital,

Ipswich or email nicola.brown@smhp.nhs.uk Letters may be edited and will be anonymised to protect service users’ identities.