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Sylmar /
San Fernando
Metrolink
Station Survey
Findings 1
How did you get to the Sylmar /
San Fernando Metrolink Station?
2
0
20
40
60
80
100
120
What is the primary purpose of
your trip today?
80
75
18
31
7
work school medical family/friend home:
3
What other bus route do you
transfer to or come from?
train
230
734 165
233 229 pick up
236
169 metrolink
239 236
bus 797 290
734
train
794
761
292
230
232
0
2
4
6
8
10
12
14
16
18
1 2 3 4 5 6 7 8 9 10 11
transfer to
transfer to
transfer from
4
Do you take this route
regularly?
35%
65%
Line 236
yes
no
61%
39%
Line 230
yes
no
5
How do you think your Bus route
connections could improve?
78%
22%
more frequency
increased span of sevice
6
What don’t you Like about this
bus route?
Not enough buses on weekend
Too long of a wait
Not frequent enough
Cannot see the stop
7
Is there any other transportation
improvement that would help you
get around?
Better ticket machine
Rapid Bus
Buses to be faster
Better shelter at Sylmar station
8
Are the amenities at the
Sylmar Train Station/Sylmar Bus
Route Stops Adequate?
47%
53%
yes
no
28
39
75
24
21
18
benches
shelter
restrooms
bikes
signage
ADA
9
Do you believe that the amenities
at Sylmar Metro Bus Stops Meet
the requirements for everybody?
54%
46% yes
no
10
What do you like about public
transit in Sylmar?
Clean
Local
Frequent
Connectivity
It takes me where I need to go
No need to drive
Availability
Affordable
11
If you don’t use public transit
currently, why not?
I have a car
Buses are not frequent
More security
Span of service
Not reliable
Takes too long
12
TC-TigerTeam-09d-2012-04-26-CSUN-Research-Final Findings Questionnaire Results.ppt
Post Office Box 567 San Fernando, CA 91341-0567 818-367-1661 www.transitcoalition.org www.csuntigerteam.org
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