Sylmar /

San Fernando

Metrolink

Station Survey

Findings 1

How did you get to the Sylmar /

San Fernando Metrolink Station?

2

0

20

40

60

80

100

120

What is the primary purpose of

your trip today?

80

75

18

31

7

work school medical family/friend home:

3

What other bus route do you

transfer to or come from?

train

230

734 165

233 229 pick up

236

169 metrolink

239 236

bus 797 290

734

train

794

761

292

230

232

0

2

4

6

8

10

12

14

16

18

1 2 3 4 5 6 7 8 9 10 11

transfer to

transfer to

transfer from

4

Do you take this route

regularly?

35%

65%

Line 236

yes

no

61%

39%

Line 230

yes

no

5

How do you think your Bus route

connections could improve?

78%

22%

more frequency

increased span of sevice

6

What don’t you Like about this

bus route?

Not enough buses on weekend

Too long of a wait

Not frequent enough

Cannot see the stop

7

Is there any other transportation

improvement that would help you

get around?

Better ticket machine

Rapid Bus

Buses to be faster

Better shelter at Sylmar station

8

Are the amenities at the

Sylmar Train Station/Sylmar Bus

Route Stops Adequate?

47%

53%

yes

no

28

39

75

24

21

18

benches

shelter

restrooms

bikes

signage

ADA

9

Do you believe that the amenities

at Sylmar Metro Bus Stops Meet

the requirements for everybody?

54%

46% yes

no

10

What do you like about public

transit in Sylmar?

Clean

Local

Frequent

Connectivity

It takes me where I need to go

No need to drive

Availability

Affordable

11

If you don’t use public transit

currently, why not?

I have a car

Buses are not frequent

More security

Span of service

Not reliable

Takes too long

12

TC-TigerTeam-09d-2012-04-26-CSUN-Research-Final Findings Questionnaire Results.ppt

Post Office Box 567 San Fernando, CA 91341-0567 818-367-1661 www.transitcoalition.org www.csuntigerteam.org