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Studying barriers to emergency food access from a user-centered perspective
A Theory U Case Example
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Utilizing Theory U
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Pre-work/History LHNC and Accountable Communities for Health
Live Healthy Napa County Shared vision
and goals
Partnerships
and Leadership
Community
Engagement
Backbone
organization
4
Pre-work/History
2016 CACHI – Catalyst Site Grant Application
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Phase 1: Shared Intent
Our User-Centered Approach
HHSA: Emergency Food System Study
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Phase 2: Systems Perspective
Convene LHNC Partners
Creating Survey Strategy
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Phase 3: Make Meaning
Sharing Survey Results
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Make Meaning: What? So
What? Now What?
HHSA: Emergency Food System Study
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Focus group areas of inquiry
• How do you like to get information?
• How does the process of accessing
information make you feel?
• What would make accessing easier?
• What would you change about the
service you receive?
• Why don’t you think the food is for
you?
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Phase 3/4: Make Meaning and
Inform Prototyping
3 focus groups conducted:
1.Individuals experiencing
homelessness,
2.Older Adults, and
3.Spanish-speaking, low-
income families.
11 Programs Serving Residents Experiencing Homelessness
Barriers and Solutions Individuals experiencing homelessness
12 Programs Serving Residents Experiencing Homelessness
Barriers and Solutions
Older Adults
13 Programs Serving Residents Experiencing Homelessness
Barriers and Solutions Spanish-speaking, low income families
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Phase 4: Prototyping
July 9th LHNC Meeting Outcomes
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Next Steps
• Hold a series of meetings to
brainstorm and start prototyping
• Bring solutions to scale
• Capture solutions as part of a portfolio
of interventions for food insecurity
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