Studying barriers to emergency food access from a user-centered perspective

A Theory U Case Example

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Utilizing Theory U

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Pre-work/History LHNC and Accountable Communities for Health

Live Healthy Napa County Shared vision

and goals

Partnerships

and Leadership

Community

Engagement

Backbone

organization

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Pre-work/History

2016 CACHI – Catalyst Site Grant Application

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Phase 1: Shared Intent

Our User-Centered Approach

HHSA: Emergency Food System Study

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Phase 2: Systems Perspective

Convene LHNC Partners

Creating Survey Strategy

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Phase 3: Make Meaning

Sharing Survey Results

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Make Meaning: What? So

What? Now What?

HHSA: Emergency Food System Study

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Focus group areas of inquiry

• How do you like to get information?

• How does the process of accessing

information make you feel?

• What would make accessing easier?

• What would you change about the

service you receive?

• Why don’t you think the food is for

you?

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Phase 3/4: Make Meaning and

Inform Prototyping

3 focus groups conducted:

1.Individuals experiencing

homelessness,

2.Older Adults, and

3.Spanish-speaking, low-

income families.

11 Programs Serving Residents Experiencing Homelessness

Barriers and Solutions Individuals experiencing homelessness

12 Programs Serving Residents Experiencing Homelessness

Barriers and Solutions

Older Adults

13 Programs Serving Residents Experiencing Homelessness

Barriers and Solutions Spanish-speaking, low income families

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Phase 4: Prototyping

July 9th LHNC Meeting Outcomes

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Next Steps

• Hold a series of meetings to

brainstorm and start prototyping

• Bring solutions to scale

• Capture solutions as part of a portfolio

of interventions for food insecurity