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IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 1 of 110 IDBI BANK Ltd.
RReeqquueesstt ffoorr PPrrooppoossaall DDooccuummeenntt
((RRFFPP))
FFoorr
Procurement of CTS Cheque Scanners
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 2 of 110 IDBI BANK Ltd.
Document Control Sheet
Name of the Company IDBI BANK LIMITED
Issue of Bid Documents 11-09-2013 to 03-10-2013
(excluding holidays if any) Between 10 00 Hrs
to 16 00 Hrs on all working days.
Cost of the Bid Documents Rs.10,000/- (Rupees Ten Thousand only) in the
form of Demand draft from any scheduled
commercial bank in favour of ‘IDBI Bank
Limited’, payable at Mumbai.
Last date for submission of queries 15 00 Hrs on 18-09-2013
Pre-bid meeting with Vendors on queries raised 10 30 Hrs on 21-09-2013
Last Date and Time for Receipt of Bids 15 00 Hrs on 03-10-2013
Date and Time of Opening of Technical Bids 16 00 Hrs on 03-10-2013
Place of Opening of Bids/ Pre-bid meeting IDBI Intech Ltd.
IDBI Building, Plot No.39-41,
Sector-11, CBD Belapur,
Navi Mumbai – 400 614
Address for Communication Shri Ramasubramaniam Bangaru
Project Manager
IDBI Intech Ltd.
IDBI Building, Plot No.39-41,
Sector-11, CBD Belapur,
Navi Mumbai – 400 614
E-mail: r.bangaru@idbiintech.com
Note: (i) This tender document is not transferable.
(ii) If a holiday is declared on the dates mentioned above, the bids shall be received
/ opened on the next working day at the same time specified above.
(iii) This tender document has 110 pages.
IDBI Bank Ltd.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 3 of 110 IDBI BANK Ltd.
Disclaimer
The information contained in this Request for Proposal (RFP) document or information
provided subsequently to the bidder(s) or applicants whether verbally or in documentary
form, by or on behalf of IDBI Bank Limited (IDBI Bank/Bank), is provided to the
bidder(s) on the terms and conditions set out in this RFP document and all other terms
and conditions, subject to which such information is provided.
This RFP document is not an agreement and is not an offer or invitation to offer by IDBI
Bank. This RFP is to invite proposals from applicants, who are qualified to submit the
bids (“Bidders”). The purpose of this RFP is to provide the Bidder(s) with information to
assist the formulation of their proposals (Bids). This RFP does not claim to contain all the
information, which each Bidder may require. Each Bidder should conduct its own
investigations, analysis and should check the accuracy, reliability and completeness of
the information in this RFP and wherever necessary obtain independent advice. IDBI
Bank makes no representation or warranty and shall incur no liability under any law,
statute, rules or regulations as to the accuracy, reliability or completeness of this RFP.
IDBI Bank may in its absolute discretion, but without being under any obligation to do
so, update, amend or supplement the information in this RFP.
The information contained in the RFP document is selective and is subject to update,
expansion, revision and amendment. It does not purport to contain all the information that
a Bidder may require. IDBI Bank does not undertake to provide any Bidder with access
to any additional information or to update the information in the RFP document or to
correct any inaccuracies therein, which may become apparent. IDBI Bank reserves the
right of discretion to change, modify, add to or alter any or all of the provisions of this
RFP and/or the bidding process, without assigning any reasons whatsoever. Such change
will be intimated or made accessible to all Bidders. Any information contained in this
document will be superseded by any later written information on the same subject made
available to all recipients by IDBI Bank.
IDBI Bank may in its absolute discretion, but without being under any obligation to do
so, update, amend or supplement the information in this RFP.
IDBI Bank reserves the right to reject any or all the expression of interest /proposals
received in response to this RFP at any stage without assigning any reason whatsoever.
The decision of IDBI Bank shall be final, conclusive and binding an all the parties.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 4 of 110 IDBI BANK Ltd.
TABLE OF CONTENTS
SECTION 1: INTRODUCTION ......................................................................................................................6
1. Overview ..................................................................................................................................... 6
2. Terminologies and Abbreviations ............................................................................................... 7
SECTION 2: INVITATION FOR BIDS ...........................................................................................................9
1. Invitation for Bids ....................................................................................................................... 9
2. Due Diligence ............................................................................................................................. 9
3. Cost of Bid .................................................................................................................................. 9
4. Cost of RFP / Bid document ....................................................................................................... 9
5. Content of Bid/RFP Document ................................................................................................. 10
6. Clarification of Bid Documents ................................................................................................ 10
7. Amendment of Bid Document/RFP Document ........................................................................ 11
SECTION 3: INSTRUCTION TO BIDDERS (ITB) ..................................................................................... 12
1. Documents constituting the Bid ................................................................................................ 12
2. Bid Currencies .......................................................................................................................... 14
3. Bid Security (EMD) .................................................................................................................. 14
4. Period of Validity of Bids ......................................................................................................... 16
5. Bid Submission ......................................................................................................................... 16
6. Rejection of Bid ........................................................................................................................ 18
7. Deadline for Submission of Bids .............................................................................................. 18
8. Late Bids ................................................................................................................................... 18
9. Modification and Withdrawal of Bids ...................................................................................... 19
10. Opening of Technical Bids ..................................................................................................... 19
11. Opening of Financial Bids ...................................................................................................... 21
12. Clarification of Bids ................................................................................................................ 21
13. Eligibility Criteria .................................................................................................................. 22
14. Technical Eligibility Criteria ...................................................................................................... 22
15. Documents to be submitted ........................................................................................................ 23
16. Rectification of Errors............................................................................................................. 25
17. Rejection / Acceptance of Bid ................................................................................................ 25
18. Cancellation of Bid ................................................................................................................. 26
19. Evaluation and comparison of Bids ........................................................................................ 26
20. Contacting IDBI ...................................................................................................................... 30
21. IDBI’s right to accept any Bid and to reject any Bid or all Bids ............................................ 30
22. Notification of acceptance of Bid ........................................................................................... 31
SECTION 4: TERMS AND CONDITIONS OF THE RFP / CONTRACT ................................................... 34
1. Definitions................................................................................................................................. 34
2. Interpretation ............................................................................................................................. 36
3. Conditions Precedent ................................................................................................................ 38
4. Standard of Performance........................................................................................................... 38
5. Use of Contract Documents & Information .............................................................................. 39
6. Indemnity .................................................................................................................................. 39
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 5 of 110 IDBI BANK Ltd.
7. Scope of Work .......................................................................................................................... 40
8. Warranty ................................................................................................................................... 41
9. Annual Maintenance Contract .................................................................................................. 41
10. Contract Amendments ............................................................................................................ 42
11. Delay in the Vendor’s/Bidder Performance ............................................................................ 42
12. User Acceptance Test and Quality Check .............................................................................. 43
13. Payment Terms ....................................................................................................................... 43
14. Resolution of Disputes ............................................................................................................ 44
15. Delivery Schedule ................................................................................................................... 46
16. ‘NO CLAIM’ Certificate ........................................................................................................ 46
17. Survival ................................................................................................................................... 46
18. No Agency .............................................................................................................................. 46
19. No Set-off, counter-claim and cross claims. ........................................................................... 47
20. Key Performance Measurements ............................................................................................ 47
21. Commencement and Progress ................................................................................................. 47
22. Start of Installation:................................................................................................................. 47
23. Contract Prices & Period ........................................................................................................ 47
24. Representations and Warranties .............................................................................................. 48
25. Confidentiality ........................................................................................................................ 51
26. Termination ............................................................................................................................. 54
27. Consequences of Termination................................................................................................. 55
28. Relationship between the Parties: ........................................................................................... 57
29. No Assignment........................................................................................................................ 57
30. Entire Contract ........................................................................................................................ 57
31. Governing Law ....................................................................................................................... 58
32. Jurisdiction of Courts .............................................................................................................. 58
33. Suspension of Payment to the Vendor/ Bidder ....................................................................... 58
34. Time Limit for the Commencement of Work ......................................................................... 58
35. Period of Contract ................................................................................................................... 58
36. Force Majeure ......................................................................................................................... 59
SECTION 5: TECHNICAL SPECIFICATIONS .......................................................................................... 60
SECTION 6: BILL OF MATERIAL ............................................................................................................. 62
SECTION 7: BIDDER INFORMATION ...................................................................................................... 64
ANNEXURE -1:CONTENTS AND FORMAT OF TECHNICAL BID .......................................................... 65
ANNEXURE -2: CONTENTS AND FORMAT OF FINANCIAL BID .......................................................... 93
ANNEXURE -3: SERVICE LEVEL REQUIREMENTS .............................................................................. 96
ANNEXURE -4: IDBI BANK BRANCHES ................................................................................................. 98
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 6 of 110 IDBI BANK Ltd.
SECTION 1: INTRODUCTION
IDBI Bank Limited (IDBI Bank/Bank) is a company incorporated and
registered under Companies Act, 1956 (1 of 1956) and a banking
company under section 5 (c) of the Banking Regulation Act, 1949 (10 of
1949). IDBI Bank is also a scheduled bank as notified by the Reserve
Bank of India (RBI) under the Reserve Bank of India Act, 1934. RBI has
categorized IDBI Bank under a new sub group "other public sector bank".
IDBI Bank is engaged in providing finance to industries and banking
business. As on July 31, 2013, IDBI Bank had a network of 1111
branches across the country.
1. Overview
Reserve Bank of India (RBI) has introduced an Image Based Cheque
Truncation System (CTS), for improving the process of collection and
realization of Cheque(s), physically presented to the drawee branch i.e.
where the drawer has the account. CTS is governed by the provisions of
Negotiable Instruments Act 1881, Information Technology Act, 2000 and
Bankers’ Book Evidence Act, 1891 as amended from time to time and
other applicable laws and directives as may be specified by the RBI in
this behalf.
To participate actively in the RBI initiative on CTS, IDBI Bank has
implemented and operationalized CTS. CTS requirements are based on
the contents outlined in this RFP in addition to any clarifications /
directives, which may be issued by RBI from time to time.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 7 of 110 IDBI BANK Ltd.
2. Terminologies and Abbreviations
API Application program Interface
ATS Annual Technical Support
CD Compact Disc
CHI Clearing House Interface
CHS Clearing House System
DD Demand Draft
DW Dividend Warrant
FTP File Transfer Protocol
IQA Internal Quality Assurance
IQU Internal Quality Usage
IW Inward
LAN Local Area Network
MICR Magnetic Ink Character Recognition
MIS Management Information Systems
OCR Optical Character Recognition
OLRR Online Reconciliation reports
ORA Online Reverse Auction
OW Outward
PDC Post Dated Cheque
PKI Public Key Infrastructure
PO Purchase Order
RPU Regional Processing Unit
RFP Request For Proposal
RTGS Real Time Gross Settlement
SWIFT Society for Worldwide Interbank Financial
Telecommunication
SLA Service Level Agreement
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 8 of 110 IDBI BANK Ltd.
TCO Total Cost of Ownership
WAN Wide Area Network
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 9 of 110 IDBI BANK Ltd.
SECTION 2: INVITATION FOR BIDS
1. Invitation for Bids
This “Invitation for Bids” / “RFP” is to Supply, Install, Maintain and Support the
hardware required for proposed CTS solution at IDBI Bank and its Branches. Sealed
offers / Bids prepared in accordance with this RFP should be submitted to Shri
Ramasubramaniam Bangaru, IDBI Intech Ltd., IDBI Building, Plot No.39-41, Sector-
11, CBD Belapur, Navi Mumbai – 400 614 on or before 15 00 Hrs on 03-10-2013.
2. Due Diligence
The Bidder is expected to examine all instructions, forms, terms and specifications in
this RFP. Bid shall be deemed to have been done after careful study and examination
of this RFP with full understanding of its implications. The Bid should be precise,
complete and in the prescribed format, as per the requirement of this RFP. Failure to
furnish all information required by this RFP or submission of a Bid not responsive to
this RFP in each and every respect will be at the Bidder’s risk and may result in
rejection of the Bid for which IDBI Bank shall not be responsible.
3. Cost of Bid
The Bidder shall bear all costs associated with or incidental to the preparation and
submission of its Bid and IDBI Bank, shall in no case be held responsible or liable for
these costs, regardless of the conduct or outcome of the bid process including but not
limited to cancellation / abandonment / annulment of the bidding process.
4. Cost of RFP / Bid document
Cost of RFP / Bid document is Rupees Ten Thousand only (Rs.10,000/-). The
prospective Bidder is required to pay the prescribed amount in the form of Demand
Draft from any scheduled commercial bank in favour of ‘IDBI Bank Limited’,
payable at Mumbai, at the time of purchasing the RFP/Bid Document.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 10 of 110 IDBI BANK Ltd.
In case, the Bid/RFP Documents are downloaded from the web-site of IDBI Bank
(www.idbi.com) the prescribed amount towards the cost of Bid/RFP Document
should be paid (by Demand Draft from any scheduled commercial bank in favour of
‘IDBI Bank Limited’, payable at Mumbai), along with the submission of the Bid
response. Bids without the payment of amount towards the cost of Bid Document
shall be rejected. The Cost of RFP /Bid document is non-refundable.
5. Content of Bid/RFP Document
IT hardware requirements, bid procedures and General Terms & Conditions are
prescribed in the RFP documents. The RFP document includes:
Section 1: Introduction
Section 2: Invitation for Bids
Section 3: Instructions to Bidders
Section 4: Terms and Conditions
Section 5: Technical Specifications
Section 6: Bill of Material
Section 7: Bidder Information
Annexure – 1: Contents and Format of Technical Bid
Annexure – 2: Contents and Format of Financial Bid
Annexure – 3: Service Level Requirements
Annexure – 4: IDBI BANK Branches
6. Clarification of Bid Documents
A prospective Bidder requiring any clarification of this RFP may notify IDBI Bank
in writing by E-mail. The following personnel may be contacted for this purpose.
Name of the officer Contact Particulars
Shri Ramasubramaniam Bangaru Email: r.bangaru@idbiintech.com
IDBI Bank may hold a pre-bid meeting for any request or queries for clarification
on the Bid Documents, from the prospective Bidders, which it receives not later than
15:00 Hrs on 18-09-2013. Further, IDBI Bank may also respond by E-
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 11 of 110 IDBI BANK Ltd.
mail/Letter/Fax if deemed necessary, to all clarifications, without identifying the
source of the inquiry. The pre-bid meeting may be held at 10:30 Hrs on 21-09-2013
in IDBI Bank premises as mentioned above. IDBI Bank shall not be responsible for
any delay caused due to external agency.
7. Amendment of Bid Document/RFP Document
IDBI Bank reserves the sole right for including any addendum to this entire Bid
process. The Bidders shall not claim as a right for requiring IDBI Bank to do the
aforesaid.
At any time before the deadline for submission of Bids / offers, IDBI Bank may, for
any reason whatsoever, whether at its own initiative or in response to a clarification
requested by prospective Bidders, modify this RFP / Bid Document and all such
modifications shall be binding on them.
The amendments made to this RFP shall be brought to the notice of all prospective
Bidders, who have received this RFP, either by E-mail or Fax or post or the same
may be hosted on IDBI Bank’s website (www.idbi.com) and all such amendments
shall be binding on them.
If required, in order to allow prospective Bidders reasonable time, in which, to take
the amendment into account in preparing their Bids, IDBI Bank, reserves the right to
extend the deadline for the submission of Bids. However, no request from the
Bidder, shall be binding on IDBI Bank for the same. The decision of IDBI Bank
shall be final, conclusive and binding on all the Bidders.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 12 of 110 IDBI BANK Ltd.
SECTION 3: INSTRUCTIONS TO BIDDERS (ITB)
The purpose of this RFP is to acquire Cheque Scanners to meet the requirements set forth
in this RFP. The vendor must demonstrate past experience in providing Cheque Scanner
requirements for similar CTS solution. Only fully capable and qualified Vendors should
submit Bids in response to this RFP.
When responding to this RFP, all Bidders will have to adhere to the guidelines defined
below. All Bids that do not follow the prescribed format are subject to immediate
rejection.
Bidders are required to quote for Cheque scanners requirement as mentioned in Bill of
Material (Section 6) and financial bid format is provided in Annexure 2.
Prices quoted by the Bidders shall remain fixed during the entire Contract period and no
upward price revision in the rates quoted by the Bidders at the time of submission of their
Bids shall be allowed including but not limited to that on account of increases in customs
duty, excise duty, taxes, exchange rate fluctuation etc. will be permitted. However, if
there is any reduction on account of government levies/taxes, during the offer/bid validity
period, the Bidder shall pass on the price benefit to IDBI Bank.
The bidder must indicate the tax component of the cost separately and IDBI Bank
reserves its right to verify the same with documentary evidence.
1. Documents constituting the Bid
The Bid prepared by the Bidder shall comprise the following components. The Bids
not conforming to the requirements shall be summarily rejected.
a) Technical Bid
Refer Annexure 1 for the Technical Bid contents and format.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 13 of 110 IDBI BANK Ltd.
Please note that no price schedule should be indicated in the Technical Bid and shall
be quoted only in the Financial Bid.
b) Process for Financial Bids
i. Financial Bids will only contain the Tentative/ Estimated cost of the hardware,
software, support and maintenance being procured as per the configuration given
in Annexure 1. Technical compliance should be submitted as per each and every
line item specified by IDBI Bank. The Tentative/Estimated cost to be provided as
per format given in Annexure 2
ii. Opening of Bids: Financial Bids of only technically qualified Bidders will be
opened. Financial bids of technically disqualified Bidders shall not be opened
and will be returned to the Bidders.
iii. The actual price will be decided through the e-procurement (ORA) process. The
vendors will be shortlisted after the evaluation of their Technical Bids. Only the
shortlisted Vendors will be permitted to participate in the ORA. The Vendors
may indicate whether any training is required for them to participate in the ORA
process. The participating Vendors should have digital signing certificate to
participate in the ORA.
iv. Refer to Annexure 2 for the Financial Bid contents and format, in which the
Tentative/ Estimated cost needs to be submitted.
v. The Bidders shall quote price in clear terms. Break up should abide by the Format
for Financial Bid described in Annexure 2 post the ORA.
vi. All prices shall be for delivery of items & Service(s) at IDBI Bank's premises
including all taxes/duties other than Octroi and Service Tax. Octroi, if
applicable, will be payable extra at actual on production of original receipts,
which should be in the name of IDBI Bank Ltd and service tax will be paid on
actual and to the satisfaction of IDBI Bank or IDBI Bank’s representatives. The
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 14 of 110 IDBI BANK Ltd.
aggregated price should be quoted in words also. In case of discrepancy between
figures and words, the price quoted in words shall be considered.
vii. The Financial Bids should conform strictly to the format to enable evaluation of
Bids and special care should be taken about the same. The Bids having any
hidden costs or conditional costs will be liable for straight rejection forthwith
without any notice or intimation in this regard.
viii. The price components furnished by the Bidders will be solely for the purpose of
facilitating the comparison of Bids by IDBI Bank and will not in any way limit
IDBI Bank’s right to negotiate the contract on any of the terms offered.
ix. Prices quoted by the Bidders shall be fixed during the entire Contract period and
no increase of rates shall be allowed including but not limited to that on account
of increases in customs duty, excise duty, taxes, exchange rate fluctuation etc.
will be allowed under any circumstances whatsoever. No open-ended Bid shall
be entertained and the same is liable to be summarily rejected.
2. Bid Currencies
Prices shall be quoted in Indian Rupee only.
3. Bid Security (EMD)
a) Amount of Bid Security (EMD)
The Bidder shall furnish, as part of its Bid, a Bid Security (EMD) in the form of
Demand Draft / Bankers’ Cheque/ Pay Order from any scheduled commercial
bank, drawn in favour of “IDBI Bank Limited” for an amount of Rs.20,00,000/-
(Rupees Twenty Lakhs only) payable at Mumbai, and must accompany Technical
Bid.
b) Currency of Bid Security (EMD)
The Bid Security shall be furnished in Indian Rupees only.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 15 of 110 IDBI BANK Ltd.
c) Requirement of Bid Security (EMD)
The Bid Security is required to protect IDBI Bank against the risk of Bidder’s
conduct, which would warrant the security’s forfeiture, pursuant to ITB Clause 3(g).
It is clarified that the Bid Security will not bear any interest whatsoever.
d) Rejection of Bid
Any Bid not secured by EMD as mentioned above, shall be summarily rejected
forthwith by IDBI Bank, without any further correspondence, as non-responsive.
e) Discharge of Bid Security of Unsuccessful Bidder
Unsuccessful Bidder’s Bid Security amount will be discharged / returned as
promptly as possible but not later than 60 (Sixty) days after the expiry of the period
of Bid validity period prescribed by IDBI Bank. It is clarified that no interest shall
be payable by IDBI Bank on the Bid Security amount.
f) Discharge of Bid Security/EMD of Successful Bidder
The successful Bidder’s Bid Security amount will be discharged upon the successful
Bidder signing the contract and furnishing of the performance security and other
guarantee(s)/security in the form and manner satisfactory to IDBI Bank, within the
stipulated time. It is clarified that no interest shall be payable by IDBI Bank on the
Bid Security amount.
g) Forfeiture of Bid Security
The Bid Security can be forfeited, if:
i. a Bidder withdraws his Bid during the Bid validity period; or
IDBI Bank Ltd. RFP for CTS Cheque Scanners
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ii. a Bidder makes any statement or encloses any form, which turns out to be
false, incorrect and/or misleading at any time prior to or after signing of
contract and/or conceals or suppresses material information; or
iii. the successful Bidder evades / avoids / refuses / delays / fails to sign and
execute any document including the Contract or furnish performance security
and/or other guarantee(s)/security in the form and manner to the satisfaction of
IDBI Bank, as mentioned in the Bid Documents.
Any decision in this regard by IDBI Bank shall be final, conclusive and binding on
the Bidders.
4. Period of Validity of Bids
a) Validity Period
Bids shall remain valid for 90 (ninety) days, after the date of Bid opening prescribed
by IDBI Bank. IDBI Bank holds the rights to reject a Bid valid for a period shorter
than 90 (ninety) days as non-responsive, without any correspondence. Any decision
taken by IDBI Bank in this regard shall be final, conclusive and binding on the
Bidders.
b) Extension of Bid Period of Validity
In exceptional circumstances, IDBI Bank may solicit the Bidder’s consent to an
extension of the Bid validity period. The request and the response thereto, shall be
made in writing. Extension of Bid validity period by the Bidder should be
unconditional and irrevocable. The Bid Security provided shall also be suitably
extended by the Bidder. A Bidder may refuse the request without forfeiting the Bid
Security. A Bidder granting the request will not be permitted to modify its Bid.
5. Bid Submission
The Bidders shall submit one copy of Technical Bid and separate copy of
Financial Bid in separate sealed envelopes, clearly marking the envelope as "
Supply, Install, Maintain and Support Cheque Scanners required for CTS
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 17 of 110 IDBI BANK Ltd.
solution at IDBI Bank Limited -Technical Bid and "Supply, Install, Maintain
and Support Cheque Scanners required for CTS solution at IDBI Bank Limited
-Financial Bid (Indicative Prices only) – Do not open with Technical Bid”.
The envelopes carrying Technical Bid (envelope A) and Financial Bid (envelope B)
should then be put in a single outer cover sealed. The cover should read “Bid for
Supply, Install, Maintain and Support Cheque Scanners required for CTS
solution at IDBI Bank Limited” and a statement “Do not open before
03-10-2013”.
Bid envelope shall also indicate the name and address of the Bidder to enable the Bid
to be returned unopened in case it is declared "late".
No indications pertaining to price or financial or commercial terms are made on the
envelopes.
The copies of the Bid shall be type written and shall be signed by a person or persons
duly authorized to bind the Bidder to the Contract. The letter of authorization (in
original) shall accompany the Bid. The person or persons signing the Bid shall initial
all the pages of the Bid, except for the un-amended printed literature.
Any interlineations, erasures or overwriting shall be valid, only if the person or
persons signing the Bid have duly authenticated the same with signature.
Any deficiency in documentation may result in the outright rejection of the Bid and
the IDBI Bank shall not be liable for the same in any manner whatsoever. Any
decision in this regard by IDBI Bank shall be final, conclusive and binding on the
Bidders.
a) Mailing Address for Bids
Bid shall be addressed to the IDBI Bank at the following address
IDBI Intech Ltd.
IDBI Building, Plot No. 39-41,
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 18 of 110 IDBI BANK Ltd.
Sector-11, CBD-Belapur,
Navi Mumbai-400 614
6. Rejection of Bid
The Bid has to be submitted in the form of printed document only. The Bids
submitted by telex, fax or email Bids shall not be entertained.
Any condition put forth by the Bidders, non-conforming the Bid requirements shall
not be entertained at all and such Bid shall be rejected forthwith. IDBI Bank's
decision shall be final, conclusive and binding.
7. Deadline for Submission of Bids
Last date for Submission of Bids
The Bids (Technical and Financial) must reach IDBI Bank, at the address specified,
not later than 15:00 Hrs on 03-10-2013. In the event of the specified date for the
submission of Bids being declared a holiday for IDBI Bank, the Bids will be received
up to the appointed time on the next working day.
Extension for Last date for Submission of Bids
IDBI Bank may, at its own discretion, extend the period for submission of Bids by
amending the Bid documents/RFP, in which case all rights and obligations of IDBI
Bank and Bidders shall stand extended. However, no request for extension of time
from the Bidders shall be binding upon IDBI Bank.
8. Late Bids
Any Bid received by IDBI Bank after the deadline for submission of Bids prescribed
by IDBI Bank, shall be summarily rejected and returned unopened to the Bidder.
IDBI Bank shall not be responsible for any postal delay or non-receipt / non-delivery
of the documents. No further correspondence on this subject will be entertained.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
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9. Modification and Withdrawal of Bids
a) Written Notice
The Bidder may modify or withdraw its Bid after the Bid’s submission, provided
that IDBI Bank receives written notice of the modification or withdrawal, before the
expiry of deadline prescribed for submission of Bids.
b) Signing and Marking of Notice
The Bidder’s modification or withdrawal notice shall be prepared, sealed, marked
and delivered in accordance with the procedure set-out for submission of Bids and
shall be placed in an envelope marked as “MODIFICATION” or
“WITHDRAWAL” as appropriate. A duly signed withdrawal notice may also be
sent by fax or post, so as to reach the designated office, before the expiry of
deadline for submission of Bids.
c) Last Date for Notice
No Bid may be modified subsequent to the deadline for submission of Bids. No Bid
may be withdrawn in the interval between the deadline for submission of Bids and
the expiry of validity period of Bid specified by the Bidder on the Bid form.
Withdrawal of a Bid during this interval may result in the Bidder’s forfeiture of its
Bid Security.
10. Opening of Technical Bids
a) Opening of Bids
IDBI Bank will open all Technical Bids, in the presence of Bidders’ authorized
representatives, who choose to attend the Technical Bid opening at IDBI Intech
Ltd., IDBI Building, Plot No. 39-41, Sector-11, CBD-Belapur, Navi Mumbai at
16:00 Hrs on 03-10-2013. Bidder's authorized representatives, who are present shall
sign a register evidencing their attendance. In the event of the specified date of Bid
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 20 of 110 IDBI BANK Ltd.
opening being declared a holiday for IDBI Bank, the Bids shall be opened at the
appointed time and location on the next working day.
b) Announcement of Bids
The Bidder’s names, Bid modifications or withdrawals and the presence or absence
of requisite Bid Security and such other details as IDBI Bank at its sole discretion
may consider appropriate, will be announced at the opening.
c) Bids Not Considered For Evaluation
Bids that are rejected during the Bid opening process shall not be considered for
further evaluation, irrespective of the circumstances.
d) Bids submitted by the consortium of companies
The teaming agreement duly entered amongst the consortium members should be
made available. Lead Bidder should provide an affidavit regarding the authenticity of
the teaming agreement, on stamp paper of Rs.300/- dated prior to date of affidavit
and also due date of submission of Bid. A certified copy of the teaming agreement
shall be attached along with Bid.
Teaming agreement should clearly specify “Lead Bidder” and the partners with their
roles, responsibilities, duties and authorities clearly. Any changes and deviation of
roles and responsibilities of the partners, after the award of Contract by the
Contractor/Vendor will be taken, as non-performance of Contract and IDBI Bank
will have the right to cancel the Bid or terminate the Contract at its sole discretion.
The decision of IDBI Bank in this behalf shall be final, conclusive and binding.
IDBI Bank has the right to cancel the Bid or terminate the Contract, in case of
change in the constitution of consortium during Contract period. Prior intimation
and approval of IDBI Bank is necessary for any change in the constitution,
substitution, addition or removal of any of the partners.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 21 of 110 IDBI BANK Ltd.
IDBI Bank shall enter into an agreement between Lead Bidder, for the duration of
the Contract for various Service(s) defined in the RFP.
e) In this RFP, either the Indian agent on behalf of the Principal/Original Equipment
Manufacturer (OEM) or Principal/OEM itself can bid but both cannot bid
simultaneously for the same item/ product. If an agent submits bid on behalf of the
Principal/OEM, the same agent shall not submit a bid on behalf of another
Principal/OEM for the same item/product.
11. Opening of Financial Bids
a) Opening of Bids
Financial Bids of technically qualified Bidders only, as decided by IDBI Bank, will
be opened. Financial Bids of technically disqualified Bidders shall not be opened
and returned to the Bidders. The Financial Bids will be opened by IDBI Bank and
will be kept in its records for the use of ORA process.
b) Announcement of Bids
Bidders authorized representatives will not be invited at time of opening of
Financial Bids. Further, the details of Financial Bids submitted by the
Bidder(s)/Vendor(s) will not be announced by IDBI Bank.
12. Clarification of Bids
During evaluation of Bids, IDBI Bank may, at its discretion, ask the Bidder for a
clarification of its Bid. The request for clarification and the response shall be in
writing. If the response to the clarification is not received within the prescribed
period as may be prescribed by IDBI Bank in this regard, IDBI Bank reserves the
right to make its own reasonable assumptions at the total risk and cost of the Bidder.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 22 of 110 IDBI BANK Ltd.
13. Eligibility Criteria
The basic eligibility criteria are as follows:
i. Bidder should be a corporate and registered body in India with a minimum annual
turnover of Rs.20 Crore for the last financial year.
ii. Bidder should be profit-making and should have made a net profit in the last two
financial years (FY 2011-12 and FY 2012-13).
iii. Bidder/OEM/Partner/Principal/Indian agent should be in existence and in this
field of business for the last three years.
iv. Bidder should not have been put in the negative list by any Bank/Government
Organization for breach of any applicable law or violation of regulatory
prescriptions or breach of agreement in the last two years.
v. Bidder should have all necessary licenses, permissions, consents, no objections,
approvals as required under law for carrying out its business.
vi. Bidder/OEM/Partner/Principal/Indian agent should have supplied minimum 100
Cheque Scanners in the last 2 years to any scheduled commercial bank/company
operating in India.
vii. Bidder shall have proper service setup on PAN India basis for the post sales
service and support for the Cheque Scanners (List of IDBI Bank branch locations
are provided in Annexure-4).
viii. Bidder should have undergone quality assurance practices preferably and have
obtained certifications like ISO etc.
ix. Bidder should have sufficient number of relevant qualified hardware engineers /
support personnel on its direct permanent roles / on roles of India-agent/partner.
x. Bidder should have digital signing certificate to participate in the ORA.
14. Technical Eligibility Criteria
i. Cheque Scanners with Straight line capturing process will be preferable.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 23 of 110 IDBI BANK Ltd.
ii. Bidders / Vendors should be able to deliver, implement and integrate the
hardware within 4 - 6 weeks of order being placed.
iii. Cheque Scanners should be able to capture Deposit Slips also along with
cheques.
iv. The Cheque Scanner hardware should be compatible with any CTS software
solution.
v. The Cheque Scanner should have its own scanning software interface, which
should create images in RBI/NPCI format with a data file, which can be
parameterized as per CHI Specification 2.0 or the latest version.
vi. The Cheque Scanner interface should also have data file upload feature
supporting Re-scan & Re-presentment facility.
vii. The Cheque Scanner device should also have its own software API to be released
to the bank for its un-restricted usage.
viii. The Cheque Scanners should be UV enabled to comply with CTS 2010 Cheque
standard specifications and also with enhanced security and to detect UV ink,
logos and watermarks from the face of Cheque.
ix. The Cheque Scanners should be available with minimum 2 (two) Sort pockets.
x. The Cheque Scanners should be supplied with 3 Year warranty support and after
expiry of the warranty support, 3 Years AMC support, which can be renewed as
per AMC contract with bidder(s)/vendor(s).
15. Documents to be submitted
The Bidders should submit the following documents along with the covering letter as a
part of Technical Bid. Without fulfilling the foregoing eligibility criteria and without the
documents listed below, Bid shall be rejected in the first stage (technical evaluation)
itself.
i. Teaming agreement/Authority letters from third party products embedded or
interfaced with the CTS/system.
ii. Covering letter as mentioned in Annexure 1(Form No 1).
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 24 of 110 IDBI BANK Ltd.
iii. Undertaking letter as mentioned in Annexure 1(Form No 4).
iv. Unconditional Acceptance of Terms & Conditions of the RFP(Form No 10)
v. Original copy of Bid duly signed along with original purchase receipt of the Bid
document.
vi. A demand draft for the cost of Bid Document/RFP, which has not been purchased
on payment (which is downloaded from IDBI Bank’s website).
vii. A Bid Security as specified in the Bid Documents.
viii. Audited balance sheets (duly certified / authenticated) as a supporting document.
The proposals submitted by the prospective Bidders shall be summarily rejected,
if it does not comply with the turnover condition mentioned above.
ix. A letter stating its year of incorporation, line of business and self declaration
stating that they are not in the negative list of any bank/ government organization.
The letter should be on a company letter head and duly signed by authorized
signatory.
x. Copies of Purchase order / invoices for having supplied atleast 100 Cheque
Scanners in last two years to any scheduled commercial bank operating in India.
xi. Addresses of support offices PAN India.
xii. Details of Technical staff available in India to support these devices.
xiii. Certifications details like ISO if any.
xiv. Project plan for delivery and implementation from the date of the PO.
xv. Published Technical details/brochure/s of Hardware components/items offered by
the Bidder duly supported by technical specifications of each component offered
shall be furnished.
xvi. Commitment in writing that the Cheque Scanners would be supported for six
years from the date of delivery. The bidder shall submit back to back agreements
with the OEM confirming support for six years in case the bidder is a system
integrator.
xvii. All the information necessary as per the Bid/RFP document, failing which their
proposals are liable to be summarily rejected.
xviii. Necessary permissions and arrangement for visit to a site for Cheque Scanner
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 25 of 110 IDBI BANK Ltd.
implementations, where it has been installed and operationalised.
a) Completeness of Bids
IDBI Bank will examine the Bids to determine whether they are complete in all
respects, whether they meet all the terms & conditions and Technical Specifications
and whether any computational errors have been made, whether required sureties
have been furnished, whether the documents have been properly signed, and whether
the Bids are generally in order.
b) Rejection of Non-responsive Bids
A Bid determined as not responsive will be rejected forthwith by IDBI Bank and may
not subsequently be made responsive by the Bidder by correction of the non-
conformity. Any decision in this regard by IDBI Bank shall be final, conclusive and
binding on the Bidder.
c) Waivers
IDBI Bank may waive any minor informality or infirmity or nonconformity or
irregularity in a Bid, which at the sole discretion of IDBI Bank, does not constitute a
material deviation, provided such waiver, does not prejudice or affect the relative
ranking of any Bidder.
16. Rectification of Errors
Decision as to any arithmetical error manifest or otherwise in response to Bid
Document / RFP shall be decided at the sole discretion of IDBI Bank and shall be
binding on the Bidder. Any decision of IDBI Bank in this regard shall be final,
conclusive and binding on the Bidder.
17. Rejection / Acceptance of Bid
IDBI Bank reserves the right to accept or reject in part or full any or all the Bids
without assigning any reason whatsoever and without thereby incurring any liability
whatsoever to the affected Bidders or any obligation to inform the affected Bidders of
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 26 of 110 IDBI BANK Ltd.
the grounds for the IDBI Bank’s action. Any decision of IDBI Bank in this regard
shall be final, conclusive and binding on the Bidder.
18. Cancellation of Bid
IDBI Bank reserves the right to re-issue /re-commence the entire Bid process in case
of any anomaly, irregularity or discrepancy or for any other reasons or otherwise
without thereby incurring any liability whatsoever to the affected Bidders or any
obligation to inform the affected Bidders of the grounds for the IDBI Bank’s action.
IDBI Bank shall not be bound to give any reasons or explain the rationale for its
actions / decisions to annul or abandon or cancel the bid process. IDBI Bank further
reserves the right to re-issue /re-commence the Bid or circulate new RFP altogether
on the subject matter or any activity or part thereof concerning thereto. Any decision
of IDBI Bank in this regard shall be final, conclusive and binding on the Bidders.
19. Evaluation and comparison of Bids
a) A screening committee constituted by IDBI Bank for the purpose of selection of the
successful Bidder, would evaluate Technical Bids to qualify the Bidders.
b) The proposals will be evaluated in four stages.
c) In the first stage, the company profile, past experience of the Bidder in the area of
supply, installation, training and operationalisation of the hardware,
Hardware/Software requirements proposed to operationalize the device, delivery
schedule, service support, price, etc. shall be some of the important criterias in
selecting the Bidder.
d) In the second stage, the Bidders will be short listed, based on the responses given by
the Bidders to the questions in the RFP, other relevant information provided in the
proposal, reference site feedback and the technical solution presentation & DEMO.
Methodology for evaluation of Company Profile and Technical Bids are as follows:
Basis of Assessment Max Score
Based on vendor competitiveness (Company Profile) 20
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 27 of 110 IDBI BANK Ltd.
Proposed Cheque Scanner Hardware – Functionalities (Technical
Documentation)
50
Demo of Product 30
Total 100
The Bidder(s)/Vendor(s) should secure minimum of 75 marks to become eligible for
participation in Financial Bid.
1) Vendor Competitiveness would be based on the following:
Items 5 Marks 7 Marks 10 Marks
Bidder/OEM/Partner/Principal/Indian agent should
have supplied minimum 100 Cheque Scanners in the
last 2 years to any scheduled commercial
bank/company operating in India.
>100
Cheque
Scanners
>200
Cheque
Scanners
>300
Cheque
Scanners
Number of CTS implementation 1 bank 2 banks 3 and
above
2) Proposed Cheque Scanner Hardware – Functionalities (Technical Documentation)
would be analysed based on the following
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 28 of 110 IDBI BANK Ltd.
Items Point 0 Points 3 Points 4
Imaging module for Binary Front, Binary Back,
Grey scale Front, Grey scale back and UV only
No Yes
The proposed Cheque Scanner should be able to
print minimum 2 line endorsement of minimum 44
digits on the back of the cheque prior to imaging of
the cheque.
No Yes
Cheque Scanners with Straight line capturing
mechanism will be preferred.
No Yes
The proposed Cheque Scanner should have
minimum 2 (two) Sort pockets.
No Yes
The proposed Cheque Scanner should be able to
support multi-location endorsements.
No Yes
The proposed Cheque Scanner should have MICR
read head, endorser, Sorter, in-built OCR, front and
back grey scale, front and back black & white scale
and UV image capture in a single pass.
No Yes
The proposed Cheque Scanner by the Vendor shall
be fully compliant to the IQA standard indicated by
RBI/NPCI in its latest Circular.
No Yes
All IQA related changes shall be made by the
Cheque Scanner Vendor free of cost from time to
time.
No Yes
The proposed Cheque Scanner shall comply with the
endorsement requirement stated in the Latest
RBI/NPCI Circular
No Yes
The Bidder/ Vendor shall provide all APIs to be
provided for integration at no extra cost. Moreover
any changes due to RBI/NPCI mandate to be done at
no extra cost.
No Yes
The Bidder/ Vendor shall provide 1 demo Cheque
Scanner, the API (Application Programming
Interface) with its details & documentation, requisite
training at no additional cost to the CTS Software
vendor selected by IDBI Bank for integration and
testing purpose on the date of receiving the purchase
order
No Yes
The Bidder/ Vendor shall provide a redundant No Yes
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 29 of 110 IDBI BANK Ltd.
solution
The proposed Cheque Scanner should have a UV
enabled camera to capture and detect UV Ink, logos
and watermark.
No Yes
The proposed Cheque Scanner should have the
capabilities and features to scan and capture
information from instruments adhering to CTS 2010
Cheque format.
No Yes
The Bidder/ vendor shall provide a full featured
scanning software Interface which should be totally
configurable for using all the features of the Cheque
Scanner hardware.
No Yes
The Bidder/ Vendor shall provide a scanning
software interface which also has Re-scan & Pre-
Presentment features (endorsement on second line)
in accordance with CTS CHI Specs 2.0 or the latest
released by the regulatory authority (RBI/ NPCI)
with file upload/ download mechanism.
No Yes
e) During the period of evaluation, Bidders may be asked to provide more details and
explanations about information they have provided in the proposals. Bidders should
respond to such requests within the time frame indicated in the letter/fax/ E-mail
seeking the explanation.
f) IDBI Bank reserves the right to modify / amend the evaluation process at any time
during the Bids process, without assigning any reason, whatsoever, and without any
requirement of intimating the Bidders of any such change. Any time during the
process of evaluation, IDBI Bank may seek specific clarifications from any or all
Bidders.
g) In the third stage, tentative/estimated Financial Bids of the Bidders, who have
qualified in the first two stages, mentioned above will be opened. Bidders need to
submit the split cost in the format given in Annexure-2.
h) In the fourth stage, the L1 bidder would be arrived based on the results of the Online
Reverse auction. Bidders, who have qualified in the first 3 stages, would be invited
for the ORA.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 30 of 110 IDBI BANK Ltd.
i) DEMO: Technical evaluation will include the LIVE demonstration of the proposed
system. The Bidders/Vendors who are called for giving DEMO will be required to
demonstrate ALL functionalities, which are mentioned as available in their BID
Response.
j) No intimation would be sent to the unsuccessful Bidders.
k) The evaluation of the financial proposals shall be based on the lowest rate quoted by
the Bidders in the ORA.
l) IDBI Bank's decision in respect to evaluation methodology and short-listing Bidders
will be final and no claims whatsoever in this respect will be entertained.
m) IDBI Bank is not bound to accept the lowest or any Bid and has the right to reject any
Bid without assigning any reason whatsoever.
n) IDBI Bank also reserves the right to re-issue/re-commence the Bids process. Any
decision in this regard by IDBI Bank shall be final, conclusive and binding on the
Bidders.
o) For participating in ORA, The Bidders should have digital signing certificates.
20. Contacting IDBI Bank
a) Contact by Writing
No Bidder shall contact IDBI Bank on any matter relating to its Bid; from the time of
the Bid opening to the time the Contract is awarded. If the Bidder wishes to bring
additional information to the notice of IDBI Bank, it should be done in writing.
b) Rejection of Bid
Any effort by a Bidder to influence IDBI Bank in its decisions on Bid evaluation,
Bid comparison or Contract award may result in rejection of the Bidder’s Bid and
forfeiture of its Bid Security.
21. IDBI Bank’s right to accept any Bid and to reject any Bid or all Bids
IDBI Bank shall however not bind itself to accept the lowest/best Bid or any Bid and
reserves the right to accept any Bid, wholly or in part. IDBI Bank reserves the right
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 31 of 110 IDBI BANK Ltd.
to annul the Bid process and reject all Bids at any time before the award of Contract
at its sole discretion, without thereby incurring any liability to the affected Bidder or
Bidders.
22. Notification of acceptance of Bid
a) Notification to Bidder
Before the expiry of the period of validity of the Bid, IDBI Bank shall notify the
successful Bidder in writing by registered letter or by fax or by e-mail or by hand-
delivery, that its Bid has been accepted. The Bidder shall acknowledge in writing
receipt of the notification of acceptance and has to convey in writing his absolute,
unconditional and unqualified acceptance within Seven days from the intimation
from the Bank (hereinafter referred to as “Acceptance”) and thereafter enter into
agreement / Contract within seven (7) days from the date of Acceptance of
notification of Acceptance.
b) Signing of Contract
The notification of the acceptance shall be followed by signing of the Contract.
However, IDBI Bank may negotiate certain terms with successful Bidder before
signing of the Contract. The Bidder should sign the Contract (Refer Annexure-1:
Form No 5); the signing of Contract will amount to award of Contract and Bidder
will initiate the execution of the work as specified in the Contract.
The signing of Contract shall be completed within 7 days of receipt of acceptance by
Bidder of the Acceptance of Bid.
c) Discharge of Bid Security (EMD)
Upon the successful Bidder signing the Contract/Agreement, IDBI Bank shall
promptly request the Bidder to provide performance guarantee/performance Security.
EMD of successful Bidder shall be discharged on the Successful Bidder signing the
Contract/Agreement and upon furnishing the performance Security/performance
IDBI Bank Ltd. RFP for CTS Cheque Scanners
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Guarantee to the satisfaction of IDBI Bank. The Bid Security to unsuccessful Bidders
shall be discharged / returned as promptly as possible but not later than 60 (sixty)
days after the expiry of the period of Bid validity period prescribed by IDBI Bank.
d) Performance Security/Performance Guarantee
i. Within 7 days of the receipt of acceptance by the Bidder of the Acceptance Bid ,
the successful Bidder shall furnish the Performance Security or Performance Bank
Guarantee as per the format provided in Annexure-1 Form-6).
ii. The value of the Performance Bank Guarantee will be 10% of the total contract
value.
iii. The Performance Security / Performance Bank Guarantee shall be denominated in
Indian Rupees / Rs. and shall be in the form of a bank guarantee issued by a
scheduled commercial bank.
iv. The proceeds of the Performance Security shall be payable to IDBI Bank as
compensation for any loss or damage resulting from the Bidder’s failure to
complete and/or perform its obligations under and in accordance with the
Contract.
v. The Performance Bank Guarantee should be valid till end of Warranty & AMC
period total of 6 (six) years from the date of purchase order for Cheque Scanners.
vi. Failure of the successful Bidder to comply with the requirement of the
Performance Bank Guarantee/Performance Security shall constitute sufficient
grounds for the annulment of the award and forfeiture of the Bid Security, in
which event, IDBI Bank may award the Contract to the next best evaluated Bidder
or any other Bidder or may call for new Bids. Any decision in this regard by IDBI
Bank shall be final, conclusive and binding on the Bidders.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 33 of 110 IDBI BANK Ltd.
vii. 50% of performance security will be discharged by IDBI Bank and returned to
the Vendor after 90 (ninety) days from successful completion of the warranty
period of 3 (three) years & rest 50% of performance security will be discharged
by IDBI Bank and returned to the Vendor after 90 (ninety) days from successful
completion of the AMC period of 3 (three) years from the date mentioned in
acceptance certificate by IDBI Bank.
viii. Expenses for the Contract
The incidental expenses of execution of Agreement / Contract shall be borne by
the successful Bidder.
ix. Failure to abide by the Agreement / Contract
The conditions stipulated in the Agreement/Contract shall be strictly adhered to and
any breach / violation thereof shall entail termination of the Contract without
prejudice to the other rights of IDBI Bank including but not limited to the right to
levy /impose and recover penalties as specified in this RFP/Bid or Agreement /
Contract.
x. Annulment of Award
Failure of the successful Bidder to comply with the requirement shall constitute
sufficient ground for the annulment of the award and forfeiture of the Bid Security,
in which event IDBI Bank may at its sole discretion, make the award to the next
lowest evaluated Bidder or any other Bidder or may call for new Bids.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 34 of 110 IDBI BANK Ltd.
SECTION 4: TERMS AND CONDITIONS OF THE RFP / CONTRACT
1. Definitions
In the Contract, the following terms shall have the following meanings and shall be
interpreted accordingly:
a) "The Contract/Agreement" means the agreement to be entered into between IDBI
Bank and the successful Bidder as recorded in the contract form duly signed by the
Parties, including all annexure, schedules, exhibits, supplements, appendices,
amendments, revisions, notations and modifications thereof for Supply, Install,
Maintain and Support the hardware required for proposed CTS solution at IDBI
Bank, as indicated / spelt out in this RFP.
b) “Bidder" or "Contractor” or "Vendor" means any person / persons / firm / company,
etc., who has participated in the Bidding process.
c) “Successful Bidder / Contractor / Vendor" means any person / persons / firm /
company, etc., to whom, work has been awarded and whose Bid has been accepted
by IDBI Bank and shall include its authorized representatives, successors and
permitted assigns
d) "IDBI Bank" or “The Purchaser” means IDBI Bank Limited including its successors
and assigns.
e) "The Contract Price" means the price/compensation, payable to the Vendor/Bidder
under and in accordance with the Contract, for the due performance and observance
of its contractual obligations under and in accordance with the Contract.
f) “Warranty Period” means the period of 3 years, commencing from the date of
acceptance as mentioned in the acceptance certificate issued by Purchaser/IDBI Bank.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 35 of 110 IDBI BANK Ltd.
g) “Acceptance of bid” means the letter/fax or any memorandum communicating to the
Bidder the acceptance of its Bid. \
h) “Acceptance Certificate” means certificate issued as per Annexure 1 Form 2, on
successful completion of acceptability test, receipt of deliverables, etc, and after the
IDBI Bank (which shall not be deemed to be an obligation on the IDBI Bank) is
satisfied with the working of the System. The date on which such Certificate is signed
shall be deemed to be the date of successful Commissioning of the Systems.
i) "Confidential Information" means, (i) intellectual property information and
information relating to Intellectual Property Rights; (ii) technical or business
information or material not covered in (i); (iii) proprietary or internal information
related to the current, future and proposed products or Service(s) of the Parties
including, financial information, process/flow charts, business models, designs,
drawings, data information related to products and Service(s), procurement
requirements, purchasing, customers, investors, employees, business and contractual
relationships, business forecasts, business plans and strategies, information the Parties
provide regarding third parties; (iv) information disclosed pursuant to this Contract
and (v) all such other information which by its nature or the circumstances of its
disclosure is confidential.
j) “Commissioning” means the successful installation of the System (hardware,
including Supply, Install, Integrate and Test all hardware required for proposed CTS
solution at IDBI Bank).
k) “Effective Date” means the date on which, this Contract is signed and executed by the
Parties hereto. If this Contract is executed in parts, then the date on which, the last of
such Contracts is executed shall be construed to be the Effective Date.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 36 of 110 IDBI BANK Ltd.
l) “Intellectual Property Rights” means any patent, copyright, trademark, trade name,
design, trade secret, permit, service marks, brands, propriety information, knowledge,
technology, licenses, databases, computer programs, software, know how or other
form of intellectual property right, title, benefits or interest whether arising before or
after the execution of this Contract and the right to ownership and registration of
these rights.
m) “Parties” means the Purchaser/IDBI Bank and the Successful Bidder/Vendor and
“Party” means either of the Parties.
n) “Site” means the place in which the operations/service(s) are to be carried out or
places approved by the Purchaser for the purposes of the Contract together with any
other places designated in the Contract as forming part of the Site.
o) “CTS system” means an Image Based Cheque Truncation System (CTS), which is
aimed at improving the current process of realization of Cheque(s), which have to be
physically presented to the drawee branch i.e. where the drawer has the account.
p) “Service(s)” means services as specified in Scope of Work to be performed in
compliance with the service level requirements as specified in Annexure 3- Service
Level Agreement.
q) “System” means CTS system having the necessary features as specified under Section
5 (Technical Specification) of this Bid Document.
2. Interpretation
In this Contract, unless a contrary intention is evident:
a. The clauses / headings are for convenient reference(s) only and do not form part
of this Contract;
IDBI Bank Ltd. RFP for CTS Cheque Scanners
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b. unless otherwise specified, a reference to a clause number is a reference to all of
its sub-clauses;\
c. unless otherwise specified, a reference to a clause, sub-clause or section is a
reference to a clause, sub-clause or section of this Contract including any
amendments or modifications to the same from time to time;
d. a word in the singular includes plural and a word in the plural includes singular;
e. a word importing a gender includes any other gender;
f. a reference to a person includes a partnership and a body corporate;
g. a reference to legislation includes legislation repealing, replacing or amending
that legislation;
h. where a word or phrase is given a particular meaning, it includes the appropriate
grammatical forms of that word or phrase, which have corresponding meanings;
i. Reasonability and materiality of "doubt" and "controversy" shall be at the sole
discretion of IDBI Bank.
j. The words not expressly defined herein shall have meanings ascribed to them in
the General Clauses Act, 1897 and the Information Technology Act, 2000, as
amended from time to time.\
k. In case of a difference of opinion on the part of the Bidder in comprehending and
/or interpreting any clause / provision of the Bid Documents after submission of
the bid, the interpretation by Purchaser/IDBI Bank and decision of
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 38 of 110 IDBI BANK Ltd.
Purchaser/IDBI Bank in this behalf shall be final, conclusive and binding on the
Bidder.
3. Conditions Precedent
a) The Contract is subject to the fulfillment of the following conditions precedent by the
Bidder / Vendor.
i. Furnishing of an unconditional and irrevocable Performance Bank Guarantee
(Performance Security) as mentioned in Section 3(ITB) clause 22(d) as per the
format given in Annexure-1 (Form No 6).
ii. Execution of a Deed of Indemnity as per format given in Annexure-1 (Form No
7).
iii. Furnishing solvency certificate and certificate confirming that there are no
vigilance or court cases threatened or pending against the Bidder.
iv. Obtaining of all statutory, regulatory and other permissions, approvals, consents
and no-objections, if any, required under applicable laws or RBI or otherwise for
the performance of the Service(s) under and in accordance with the Contract.
v. Furnishing of such other documents as IDBI Bank / Purchaser may specify,
including but not limited to definitive documents.
4. Standard of Performance
The Vendor/Bidder shall perform the Service(s) and carry out its obligations under
the Contract with due diligence, efficiency and economy, in accordance with
generally globally accepted techniques and practices used in industry and with
professional engineering standards recognized by the international professional
bodies. The Vendor/Bidder shall safeguard IDBI Bank's legitimate interests in any
dealing with third parties.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 39 of 110 IDBI BANK Ltd.
5. Use of Contract Documents & Information
The Bidder/Vendor shall not, without Purchaser's/IDBI Bank's prior written consent,
make use of any document, data or information etc., enumerated in this Bid
Documents, save and except for due performance and observance of the Contract.
Any document, other than the Contract itself, enumerated in this Bid Documents shall
remain the property of Purchaser/IDBI Bank and shall be returned (in all copies) to
Bidder / Vendor on completion of the Bidder's/Vendor's performance under and in
accordance with the Contract, if so required by Purchaser/IDBI Bank.
The Bidder/Vendor shall execute the Non-Disclosure Agreement simultaneously at
the time of execution of the Contract in the format as given in Annexure-1 (Form No
8). The Bidder/Vendor shall not, without Purchaser's prior written consent, disclose
the Contract, or any provision thereof to any person other than a person employed by
the Bidder/Vendor in the performance of the Contract. Disclosure to any such
employed person shall be made in utmost confidence and shall extend only so far as
may be necessary and relevant for purpose of such performance and shall be subject
to the terms and conditions of the Non-Disclosure Agreement.
6. Indemnity
The Successful Bidder/Vendor shall execute and furnish to the Purchaser, a deed of
indemnity in favour of the Purchaser/IDBI Bank in a form and manner, as given in
Annexure-1 (Form No 7), indemnifying the Purchaser/IDBI Bank its directors,
employees, agents and representatives from and against any costs, loss, damages,
expense, claims, litigations, suits, actions, judgments, and or otherwise including but
not limited to those from third parties or liabilities of any kind howsoever suffered,
arising out of or incurred inter alia during and after the Contract period including but
not limited to third-party claims due to infringement of patent, trademark, Intellectual
Property Rights, copy-rights or industrial drawings and designs arising from use of
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 40 of 110 IDBI BANK Ltd.
the services or any part thereof and/or otherwise. The provisions under this section
survive the Contract term.
7. Scope of Work
The successful bidder/vendor will have the following scope of the work:
a) Supply of the Cheque Scanners in the respective IDBI Bank branches whose
details will be provided in the purchase order as per the requirement received time
to time.
b) Delivery & installation of the Cheque Scanner as per the timelines stipulated by
IDBI Bank, without any delay. Penalty will be charged as mentioned in Payment
Terms (Section - 4(13)) in case of delay.
c) Maintenance, parts replacement and fixes of the Cheque Scanners should be
provided by successful vendor/bidder as per the SLA defined in Annexure-3.
d) Preventive Maintenance will be carried out by Bidder/Vendor on quarterly basis
e) Standby Cheque Scanners will be provided by Vendor with the same range in
place of faulty Cheque Scanners in case of downtime exceeding the timelines
indicated in SLA in Annexure-3.
f) Support should be available as per the SLA defined in Annexure-3 related to
Cheque Scanners hardware & software as and when required.
g) Cheque Scanners should be integrated with any of CTS application and vendor
should support in the integration by sharing drivers details and API of the Cheque
Scanners without any extra cost.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 41 of 110 IDBI BANK Ltd.
8. Warranty
The Bidder/Vendor will provide 3 (Three) years warranty for Supply, Install,
Maintain and Support the hardware required for proposed CTS solution at branches of
IDBI Bank. Any defects noticed in the hardware supplied shall be reworked and/or
replaced promptly by the Bidder/Vendor with defect-free components free-of-cost.
Post warranty, the hardware will be covered under the AMC. As part of AMC, the
Vendor/Bidder has to provide following Service(s):
Bidder/Vendor has to maintain the hardware and provide defect fixes noticed in the
hardware items without any additional cost for next three year after successful
completion of warranty period of three years as part of the comprehensive AMC.
IDBI Bank shall notify the Vendor of any claims arising under this warranty.
If the Vendor/Bidder, having been notified, fails to remedy the defect(s) within a
timeframe specified in the Service Level Requirements as per Annexure-3, IDBI
Bank shall proceed to take such remedial action as may be deemed necessary, at the
Vendor’s/Bidder's risk and expense, and without prejudice to any other rights, which
IDBI Bank may have against the Vendor, under the Contract or applicable laws or in
equity.
9. Annual Maintenance Contract (AMC)
After successful completion of three year warranty support from the date of
acceptance certificate issued to successful Bidder/Vendor, AMC period can be
renewed up to next three year.
AMC payment will be released on quarterly basis in advance based on satisfactory
support in the previous quarter.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 42 of 110 IDBI BANK Ltd.
Bidder/Vendor need to follow the same scope of work as defined in RFP document in
AMC period as well.
Bidder/Vendor should replace the faulty parts at no cost under AMC period and
maintain SLA as defined in RFP document.
10. Contract Amendments
No variation in or modification of the terms of the Contract shall be made except by
written mutual consent signed by both the Parties i.e. the Vendor/Bidder and IDBI
Bank.
11. Delay in the Vendor’s/Bidder’s Performance
Performance of the Contract shall be made by the Vendor/Bidder strictly in
accordance with the time schedule specified by IDBI Bank. Time is of the essence of
Contract.
A delay by the Vendor/Bidder in the performance of its Contractual obligations,
which the IDBI Bank in its sole discretion may adjudge, shall render the
Vendor/Bidder liable to any or all the following sanctions:
i. Forfeiture of its Performance Guarantee/Performance Security
ii. Imposition of liquidated damages/penalty, and/or
iii. Termination of the Contract for default
If, at any time during performance of the Contract, the Vendor/Bidder or its
consortium partners encounter conditions impeding timely completion of the
Service(s) under the Contract and performance of Service(s), the Vendor/Bidder shall
promptly notify IDBI Bank in writing of the fact of the delay, its likely duration and
its causes. As soon as practicable after receipt of the Vendor’s/Bidder’s notice, IDBI
Bank shall evaluate the situation and may at its sole discretion extend the
Vendor’s/Bidder's time for performance, in which case, the extension shall be
ratified by the Parties by amendment of the Contract.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 43 of 110 IDBI BANK Ltd.
12. User Acceptance Test and Quality Check
a) The User Acceptance Tests, which shall involve testing of the entire setup including
the hardware, and its integration with application software and within the time limit
prescribed by IDBI Bank with live and test data shall be conducted by
Vendor/Bidder at all the locations prescribed by IDBI Bank. The User Acceptance
Test must be completed to the satisfaction of IDBI Bank, within a time frame
specified by IDBI Bank. Time being the essence of Contract.
b) IDBI Bank reserves the right to evolve a procedure of Quality Checking to ensure
that the hardware is according to the prescribed specifications and standards.
c) Nothing stated herein above shall in any way release or discharge the Vendor/Bidder
from any warranty or other obligations / liabilities under and in accordance with the
Contract.
d) On successful completion of acceptability test, receipt of deliverables, etc, and after
IDBI Bank /the Purchaser (which shall not be deemed to be an obligation on the
Purchaser) is satisfied; the Acceptance Certificate in the format given in Annexure-1
(Form No 2) will be issued by IDBI Bank /the Purchaser. The date on which such
certificate is signed shall be deemed to be the date of successful commissioning of
the System.
13. Payment Terms
a) Supply, Installation, Integration and Testing:
The payment for Cheque scanners will be released 100% on issuance of Acceptance
Certificate by IDBI Bank.
b) Maintenance / Support Stage:
The Successful Vendor’s / Bidder's request(s) for payment shall be made to IDBI
Bank in writing (Invoice) accompanied by SLA compliance reports for which
payment is being claimed.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 44 of 110 IDBI BANK Ltd.
All the payments to the Successful Vendor/Bidder shall be subject to the report of
satisfactory accomplishment of the concerned task, to be submitted by the Project -
coordinating team, as appointed by IDBI Bank for this purpose.
Penalties / liquidated damages, if any, on account of non-compliance of SLA, shall
be deducted from the invoice value.
c) For any delay in delivery, installation and commissioning beyond the specified
period of 4 - 6 weeks, a penalty @ of 1% of the total purchase order value per week
or part thereof will be levied, subject to maximum of 10% of the total purchase order.
d) In case the delay in delivery exceeds more than 6 (Six) weeks from the date of
purchase order, IDBI Bank reserves the right to cancel the order and no payment will
be made to the Successful Vendor/Bidder.
e) IDBI Bank Ltd. shall enter into an agreement with vendor for the procurement of the
Cheque Scanners. The agreement will be signed in Mumbai and stamped as per
Maharashtra state stamp duty prevailing at the time of execution of the agreement
and stamp duty has to be paid by the vendor.
14. Resolution of Disputes
The Parties shall use their best efforts to settle amicably all disputes arising out of or
in connection with the Contract in the following manner:
a. The Party raising the dispute shall address to the other Party a notice requesting an
amicable settlement of the dispute within seven (7) days of receipt of the notice.
b. The matter will be referred for negotiation between DGM-ITD of IDBI Bank / the
Purchaser and Shri ___________ of the Successful Vendor/Bidder. The matter shall
then be resolved by them and the agreed course of action documented within a further
period of 15 days.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 45 of 110 IDBI BANK Ltd.
The Parties agree that any dispute between the Parties, which cannot be settled by
negotiation in the manner, described above, may be resolved exclusively by
arbitration and such dispute may be submitted by either Party to arbitration within 20
days of the failure of negotiations. Arbitration shall be held in Mumbai, India and
conducted in accordance with the provision of Arbitration and Conciliation Act, 1996
or any statutory modification or re-enactment thereof. Each Party to the dispute shall
appoint 1 arbitrator each and the two arbitrators shall jointly appoint the third or the
presiding arbitrator. In case, the Bidder / Successful Bidder fails to appoint its
arbitrator or any conflict in the appointment of the arbitrator, sole arbitrator appointed
by IDBI Bank will arbitrate the matter and decision of such arbitrator shall be binding
on the parties. The arbitration proceedings shall be conducted in English language.
Subject to the above, the courts of law at Mumbai alone shall have the jurisdiction in
respect of all matters connected with the Contract. The arbitration award shall be
final, conclusive and binding upon the Parties and judgment may be entered thereon,
upon the application of either Party to a court of competent jurisdiction. Each Party
shall bear the cost of preparing and presenting its case, and the cost of arbitration,
including fees and expenses of the arbitrators, shall be shared equally by the Parties
unless the award otherwise provides.
The Successful Vendor/Bidder shall not be entitled to suspend the Service(s) or the
completion of the job, pending resolution of any disputes between the Parties and
shall continue, at the sole discretion of IDBI Bank, to render the Service(s) in
accordance with the provisions of the Contract notwithstanding the existence of any
dispute between the Parties or the subsistence of any arbitration or other proceedings.
The provision under this section survives the Contract.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 46 of 110 IDBI BANK Ltd.
15. Delivery Schedule
The successful Bidder/Vendor shall supply the hardware components as stipulated in
this RFP/Bid document, within the agreed time frame of 4-6 weeks, starting from the
date of placement of any order. The delivery schedule specified here shall be strictly
adhered to. Time is the essence of this Contract.
16. ‘NO CLAIM’ Certificate
The Successful Vendor/Bidder shall not be entitled to make any claim, whatsoever,
against IDBI Bank, under or by virtue of or arising out of, the Contract, nor shall
IDBI Bank entertain or consider any such claim, if made by the Successful
Vendor/Bidder after he has signed a ‘No Claim’ Certificate in favour of IDBI Bank
in such forms as shall be required by IDBI Bank after the works are finally accepted.
17. Survival
Any provision of the Contract which, either expressly or by implication, survive the
termination or expiry of the Contract, shall be complied with by the Parties including
that of the provisions of arbitration, indemnity, confidentiality, non-disclosure in the
same manner as if the present Contract is valid, subsisting and in full force and
effect.
The provisions of the clauses of the Contract in relation to Documents, data,
processes, property, Intellectual Property Rights, indemnity, publicity and
confidentiality and ownership survive the expiry or termination of the
Contract/Agreement and in relation to confidentiality, the obligations continue to
apply unless IDBI Bank / the Purchaser notifies the Vendor of its release from those
obligations.
18. No Agency
The Service(s) of the Successful Vendor/Bidder herein shall not be construed as any
agency of IDBI Bank / the Purchaser and there shall be no principal agency
IDBI Bank Ltd. RFP for CTS Cheque Scanners
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relationship between IDBI Bank and the Successful Vendor/Bidder in this regard.
19. No Set-off, counter-claim and cross claims.
In case the Successful Vendor/Bidder has any other business relationship with IDBI
Bank / the Purchaser, no right of set-off, counter-claim and cross-claim and /or
otherwise will be available under this Contract to the Successful Vendor/Bidder for
any payments receivable under and in accordance with that business.
20. Key Performance Measurements
Unless specified by IDBI Bank / the Purchaser to the contrary (in writing), the
Successful Vendor/Bidder shall perform the Service(s) and carry out the Service(s)
under and in accordance with the terms of the Contract.
21. Commencement and Progress
The Successful Vendor/ Bidder shall proceed to carry out the Service(s) with
diligence and care in accordance with any stipulation as to the time, manner, mode,
and method of execution contained in the Contract and shall meet the standards of
good industry practice.
22. Start of Installation:
Prior to taking up installation of any major component of work, the Successful
Vendor/ Bidder shall submit to IDBI Bank / the Purchaser his proposed procedures
and obtain IDBI Bank's/Purchaser’s approval in writing.
23. Contract Prices and Period
Save and except as otherwise provided herein, prices payable to the Successful
Bidder/Vendor as stated in the Contract shall be firm and not subject to adjustment
and /or variation during performance of the Contract, irrespective of reasons
whatsoever, including exchange rate fluctuations, changes in taxes, duties, levies,
charges, etc. Further, IDBI Bank shall be entitled to make adjustment in the payment
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 48 of 110 IDBI BANK Ltd.
of Contract price in the event of levying liquidated damages and/or penalty on the
Vendor.
IDBI Bank can award the contract for Cheque Scanners to a Single or more than one
successful bidder(s)/vendor(s) on basis of technical and commercial evaluation.
The Cheque Scanners will be procured during the tentative period of one and half
years and there can be a variation upto 25% (decrease or increase) in the
requirements (quantity) of Cheque Scanners indicated in RFP based on the future
requirements for CTS implementation.
IDBI Bank will sign the Rate Contract with the successful bidder(s)/vendor(s) for the
period of one and half years for below mentioned range of Cheque Scanners
(Section-6).
24. Representations and Warranties
In order to induce IDBI Bank /the Purchaser to enter into the Contract, the
Vendor/Bidder hereby represents and warrants as of the date hereof, which
representations and warranties shall survive the term and termination hereof, the
following:
a) That the Bidder is a company1 which has the requisite qualifications, skills,
experience and expertise in providing Information and Communication Technology
(ICT) and other Service(s) contemplated hereunder to third parties, the technical
know-how and the financial wherewithal, the power and the authority to enter into
the Contract and provide the Service(s)/Systems sought by IDBI Bank / the
Purchaser.
b) That the Vendor/ Bidder is not involved in any major litigation and no litigation or
investigation is threatened against the Vendor / Bidder. That the existing or
threatened litigations or investigations do not have an impact of affecting or
compromising the performance and delivery of Service(s)/Systems under the
Contract.
1 Applicable only in case bidder is a company within the meaning of Companies Act, 1956.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 49 of 110 IDBI BANK Ltd.
c) That the representations made by the Vendor/ Bidder in its Bid are and shall continue
to remain true and fulfill all the requirements as are necessary for executing the
duties, obligations and responsibilities as laid down in the Contract and the Bid
Documents and unless IDBI Bank / the Purchaser specifies to the contrary, the
Vendor/Bidder shall be bound by all the terms of the bid.
d) That the Vendor/ Bidder has the requisite professional skills, personnel and
resources/authorizations that are necessary for providing / rendering all such
Service(s) as are necessary to perform its obligations under the bid and this Contract
e) That the Vendor/Bidder shall ensure that all assets including but not limited to
software’s, licenses, Databases, documents, etc. developed, procured, deployed and
created during the term of the Contract are duly maintained and suitably updated,
upgraded, replaced with regard to contemporary and statutory requirements.
f) That the Vendor/ Bidder shall use such assets of IDBI Bank / the Purchaser as the
Purchaser may permit for the sole purpose of execution of its obligations under the
terms of the bid, or the Contract. The Bidder shall however, have no claim to any
right, title, lien or other interest in any such property, and any possession of property
for any duration whatsoever shall not create any right in equity or otherwise, merely
by fact of such use or possession during or after the term hereof.
g) That the Vendor/Bidder shall procure all the necessary permissions and requisite
authorities approvals, consents, no objections and licenses for use of various software
and any copyrighted process/product free from all claims, titles, interests and liens
thereon, and shall keep IDBI Bank / the Purchaser, its directors, officers, employees,
representatives, consultants and agents indemnified in relation thereto.
h) That all the representations and warranties as have been made by the Vendor/Bidder
with respect to its bid and Contract, are true and accurate, and shall continue to
remain true and accurate through the term of the Contract.
i) That the execution of the Service(s) herein is and shall be strictly in accordance and
in compliance with all applicable laws, as amended from time to time, the regulatory
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 50 of 110 IDBI BANK Ltd.
framework governing the same and the good industry practice.
j) That there are – (a) no legal proceedings pending or threatened against Vendor/
Bidder or any sub Bidder/third party or its team which adversely affect/may affect
performance under this Contract; and (b) no inquiries or investigations have been
threatened, commenced or pending against the Vendor/ Bidder or any sub-Bidder /
third party or its team members by any statutory or regulatory or investigative
agencies.
k) That the Bidder has the corporate power to execute, deliver and perform the terms
and provisions of the Contract and has taken all necessary corporate action to
authorize the execution, delivery and performance by it of the Contract.
l) That all the conditions precedent under the Contract has been complied.
m) That neither the execution and delivery by the Vendor/Bidder of the Contract nor the
Vendor's/ Bidder’s compliance with or performance of the terms and provisions of
the Contract (i) will contravene any provision of any applicable laws or any order,
writ, injunction or decree of any court or governmental authority binding on the
Vendor/ Bidder (ii) will conflict or be inconsistent with or result in any breach of any
or the terms, covenants, conditions, provisions or stipulations of, or constitute a
default under any agreement, contract or instrument to which the Vendor/ Bidder is a
party or by which it or any of its property or assets is bound or to which it may be
subject or (iii) will violate any provision of the Memorandum and Articles of
Association of the Vendor/ Bidder.
n) That the Vendor/ Bidder certifies that all registrations, recordings, filings and
notarizations of the Contract and all payments of any tax or duty, including without
limitation stamp duty, registration charges or similar amounts which are required to
be effected or made by the Vendor/Bidder which is necessary to ensure the legality,
validity, enforceability or admissibility in evidence of the Contract have been made.
o) That the Vendor/ Bidder confirms that there has not and shall not occur any
execution, amendment or modification of any agreement/contract without the prior
IDBI Bank Ltd. RFP for CTS Cheque Scanners
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written consent of IDBI Bank/ the Purchaser, which may directly or indirectly have a
bearing on the Contract or Service(s).
p) That the Vendor/Bidder owns, has license to use or otherwise has the right to use,
free of any pending or threatened liens or other security or other interests all
Intellectual Property Rights, which are required or desirable for the Service(s) and
the Vendor/Bidder does not, in carrying on its business and operations, infringe any
Intellectual Property Rights of any person. None of the Intellectual Property or
Intellectual Property Rights owned or enjoyed by the Vendor/Bidder or which the
Vendor/Bidder is licensed to use, which are material in the context of the Vendor's/
Bidder’s business and operations are being infringed nor, there is any infringement or
threatened infringement of those Intellectual Property or Intellectual Property Rights
licensed or provided to the Vendor/ Bidder by any person. All Intellectual Property
Rights (owned by the Vendor/ Bidder or which the Bidder is licensed to use) are
valid and subsisting. All actions (including registration, payment of all registration
and renewal fees) required to maintain the same in full force and effect have been
taken thereon and shall keep IDBI Bank/the Purchaser, its directors, officers,
employees, agents, representatives and consultants indemnified in relation thereto.
25. Confidentiality
1) The Parties agree that they shall hold in trust any Confidential Information
received by either Party, under the Contract, and the strictest of confidence shall
be maintained in respect of such Confidential Information. The Parties also agree:
a) to maintain and use the Confidential Information only for the purposes of the
Contract and only as permitted herein;
b) to make copies of only such documents/papers as specifically authorized by the
prior written consent of the other party and with the same confidential or
proprietary notices as may be printed or displayed on the original;
c) to restrict access and disclosure of Confidential Information to such of their
employees, agents, vendors, and Bidders strictly on a "need to know" basis, to
IDBI Bank Ltd. RFP for CTS Cheque Scanners
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maintain confidentiality of the Confidential Information disclosed to them in
accordance with this Clause and
d) to treat Confidential Information as confidential for a period of [five (5) ] years
from the date of receipt. In the event of earlier termination of the
Contract/Agreement, the Parties hereby agree to maintain the confidentiality of
the Confidential Information for a further period of five (5) years from the date of
such termination.
2) Confidential Information in oral form must be identified as confidential at the
time of disclosure and confirmed as such in writing within 30 (thirty) days of such
disclosure. Confidential Information does not include information which:
a) the recipient knew or had in its possession, prior to disclosure, without
limitation on its confidentiality;
b) is independently developed by the recipient without breach of the Contract ;
c) information in the public domain as a matter of law;
d) is received from a third party not subject to the obligation of confidentiality
with respect to such information;
e) is released from confidentiality with the written consent of the other Party.
The recipient shall have the burden of proving that Clauses (1) and (2) above are
applicable to the information in the possession of the recipient.
Notwithstanding the foregoing, the Parties acknowledge that the nature of the Service(s)
to be performed under this Contract may require the Vendor's/ Bidder's personnel to be
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present on premises of IDBI Bank/the Purchaser or may require the Vendor's/ Bidder's
personnel to have access to computer networks and databases of IDBI Bank/ the
Purchaser while on or off-premises of IDBI Bank/the Purchaser. It is understood that it
would be impractical for IDBI Bank/ the Purchaser to monitor all information made
available to the Vendor/ Bidder under such circumstances and to provide notice to the
Vendor/ Bidder of the confidentiality of all such information. Therefore, the Vendor/
Bidder agrees that any technical or business or other information of IDBI Bank/
Purchaser that the Vendor's/ Bidder’s personnel, sub Bidders, or agents acquire while on
the IDBI Bank's/ Purchaser premises, or through access to IDBI Bank's/ the Purchaser
computer systems or databases while on or off IDBI Bank's/ the Purchaser premises, shall
be deemed Confidential Information.
Confidential Information shall at all times remain the sole and exclusive property of the
disclosing Party. Upon termination of the Contract, Confidential Information shall be
returned to the disclosing Party or destroyed, if incapable of return. The destruction shall
be witnessed and so recorded, in writing, by an authorized representative of each of the
Parties. Nothing contained herein shall in any manner impair rights of IDBI Bank/ the
Purchaser in respect of the Systems, Service(s), and Documents etc.
In the event that any of the Parties here to become legally compelled to disclose any
Confidential Information, such Party shall give sufficient notice to the other Party to
enable the other Party to prevent or minimize to the extent possible, such disclosure.
Neither party shall disclose to a third party any Confidential Information or the contents
of the Contract without the prior written consent of the other Party. The obligations of
this Clause shall be satisfied by handling Confidential Information with the same degree
of care, which the receiving Party applies to its own similar confidential information but
in no event less than reasonable care. The obligations of this Clause shall survive the
expiry, cancellation or termination of this Contract.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 54 of 110 IDBI BANK Ltd.
The provision of this clause shall survive termination of the Contract till such
Confidential Information enters public domain or as stated above.
26. Termination
IDBI Bank/ the Purchaser may, terminate the Contract by giving the Vendor/ Bidder,
a prior and written notice of 15 (fifteen) days indicating its intention to terminate the
Contract under the following circumstances:
i. Where it comes to IDBI Bank's/ the Purchaser’s attention that the Successful
Vendor/ Bidder (or the Bidder’s team) is in a position of actual conflict of interest
with the interests of IDBI Bank/the Purchaser, in relation to any of terms of the
Bidder’s bid or the Contract.
ii. Where the Successful Vendor's/ Bidder’s ability to survive as an independent
corporate entity is threatened or is lost owing to any reason whatsoever, including
inter-alia the filing of any bankruptcy proceedings against the Successful Vendor/
Bidder, any failure by the Successful Vendor/ Bidder to pay any of its dues to its
creditors, the institution of any winding up proceedings against the Successful
Vendor/ Bidder or the happening of any such events that are adverse to the
commercial viability of the Successful Vendor/ Bidder.
iii. In the event of the happening of any events of the above nature, IDBI Bank/ the
Purchaser shall reserve the right to take any steps as are necessary, to ensure the
effective transition of the Service(s) to the next successor Bidder, and to ensure
business continuity.
Termination for Insolvency: IDBI Bank/ the Purchaser may at any time terminate
the Contract by giving written notice of 15 (fifteen) days to the Successful Vendor/
Bidder, indicating its intention of termination the Contract/Agreement without
compensation to the Successful Vendor/ Bidder, if the Successful Vendor/ Bidder
becomes bankrupt or otherwise insolvent, provided that such termination will not
prejudice or affect any right of action or remedy which has accrued or will accrue
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thereafter to IDBI Bank/the Purchaser.
Termination for Default: IDBI Bank/ the Purchaser, without prejudice to any other
right or remedy for breach of Contract, by a written notice of default sent to the
Vendor/Bidder, may terminate the Contract in whole or in part.
Termination for other than Default: IDBI Bank/ the Purchaser, without prejudice
to any other right or remedy and without assigning any reason, may at its sole
discretion, serve upon the Successful Vendor/Bidder a written notice of 30 (thirty)
days, indicating its intention to terminate the Contract/Agreement and may terminate
the Contract/Agreement in whole or in part.
27. Consequences of Termination
a) In the event of termination of the Contract due to any cause whatsoever, [whether
consequent to the stipulated term of the Contract or otherwise], IDBI Bank/ the
Purchaser shall be entitled to impose any such obligations and conditions and issue
any clarifications as may be necessary to ensure an efficient transition and effective
business continuity of the Service(s) which the Successful Vendor/ Bidder shall be
obliged to comply with and take all available steps to minimize loss resulting from
that termination/breach, and further allow the next successor Vendor/ Bidder to
takeover the obligations of the erstwhile Successful Vendor/ Bidder in relation to the
execution/continued execution of the scope of the Contract/Agreement.
b) In the event that the termination of the Contract is due to the expiry of the term of the
Contract/Agreement, a decision not to grant any (further) extension by IDBI Bank/
the Purchaser, the Successful Vendor/ Bidder herein shall be obliged to provide all
such assistance to the next successor Vendor/Bidder or any other person as may be
required and as IDBI Bank/ the Purchaser may specify including training, where the
successor(s) is a representative/personnel of IDBI Bank/the Purchaser to enable the
successor to provide adequately the Service(s) hereunder, even where such assistance
is required to be rendered for a reasonable period that may extend beyond the
term/earlier termination hereof.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 56 of 110 IDBI BANK Ltd.
c) Where the termination of the Contract is prior to its stipulated term on account of a
default on the part of the Successful Vendor/ Bidder or due to the fact that the
survival of the Successful Vendor/ Bidder as an independent corporate entity is
threatened/has ceased, IDBI Bank/ the Purchaser shall pay the Successful Vendor/
Bidder for that part of the Service(s) which have been authorized by IDBI Bank/ the
Purchaser and satisfactorily performed by the Successful Vendor/ Bidder up to the
date of termination, without prejudice to any other rights, IDBI Bank/the Purchaser
may retain such amounts from the payment due and payable by IDBI Bank/ the
Purchaser to the Successful Vendor/ Bidder as may be required to offset any losses
caused to IDBI Bank/ the Purchaser as a result of any act/omissions of the Successful
Vendor/ Bidder. In case of any loss or damage due to default on the part of the
Successful Vendor/ Bidder in performing any of its obligations with regard to
executing the Service(s) under the Contract/Agreement [as laid down in the Service
Level Requirements Annexure-3,] the Successful Vendor/ Bidder shall compensate
IDBI Bank/the Purchaser for any such loss, damages or other costs, incurred by IDBI
Bank/ the Purchaser. Additionally, the sub Vendor/ Bidder / other members of its
team shall continue to perform all its obligations and responsibilities under the
Contract in an identical manner as were being performed hitherto before in order to
execute an effective transition and to maintain business continuity. All permitted
third parties shall continue to perform all/any functions as stipulated by IDBI Bank/
the Purchaser and as may be proper and necessary to execute the Service(s) under the
Contract/Agreement in terms of the Vendor's/ Bidder’s bid and the Contract.
d) Nothing herein shall restrict the right of IDBI Bank/ the Purchaser to invoke the
Performance Bank Guarantee and other guarantees, securities furnished, enforce the
Deed of Indemnity and pursue such other rights and/or remedies that may be
available to IDBI Bank/ the Purchaser under law or otherwise.
e) The termination hereof shall not affect any accrued right or liability of either Party
nor affect the operation of the provisions of the Contract that are expressly or by
implication intended to come into or continue in force on or after such termination.
f) In the event of termination of this Contract/Agreement for any reason whatsoever,
IDBI Bank shall have the right to publicize such termination to caution the
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 57 of 110 IDBI BANK Ltd.
customers/public from dealing with the Successful Vendor/ Bidder.
g) Termination survives the Contract.
h) Conflict of interest: The Successful Vendor/ Bidder shall disclose to IDBI Bank/ the
Purchaser in writing, all actual and potential conflicts of interest that exist, arise or
may arise (either for the Successful Vendor/ Bidder or its team) in the course of
performing the Service(s) as soon as practical after it becomes aware of that conflict.
i) Publicity: The Vendor/ Bidder shall not make or permit to be made a public
announcement or media release about any aspect of the Contract unless IDBI Bank/
the Purchaser first gives the Vendor/ Bidder its prior written consent.
28. Relationship between the Parties:
Nothing in the Contract constitutes any fiduciary relationship between IDBI
Bank/the Purchaser and Successful Vendor/ Bidder/Bidder’s Team or any
relationship of employer - employee, principal and agent, or partnership, between
IDBI Bank/the Purchaser and Vendor/ Bidder.
No Party has any authority to bind the other Party in any manner whatsoever, except
as agreed under the terms of the Contract.
IDBI Bank/ the Purchaser has no obligations to the Successful Vendor's/Bidder’s
team, except as agreed under the terms of the Contract.
29. No Assignment
The Contract cannot be transferred or assigned by the Successful Vendor/ Bidder
without the prior written approval of IDBI Bank / the Purchaser.
30. Entire Contract
The terms and conditions laid down in this RFP and all annexure thereto shall be
read in consonance with and form an integral part of this Contract. This Contract
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 58 of 110 IDBI BANK Ltd.
supersedes any prior Contract, understanding or representation of the Parties on the
subject matter.
31. Governing Law
This Contract and any non-contractual obligations arising out of or in connection
with the Contract, shall be governed by the laws of Republic of India. These
provisions shall survive the Contract.
32. Jurisdiction of Courts
The courts at Mumbai, India have non-exclusive jurisdiction to determine any
proceeding in relation to the Contract. These provisions shall survive the Contract.
33. Suspension of Payment to the Vendor/ Bidder
IDBI Bank may by a written notice of suspension, suspend all payments to the
Successful Vendor/ Bidder under the Contract, if the Successful Vendor/ Bidder
failed to perform any of its obligations under the Contract, (including the carrying
out of the Service(s)) provided that such notice of suspension:
i. Shall specify the nature of the failure and
ii. Shall request the Successful Vendor/ Bidder to remedy such failure
within a specified period from the date of issue of such notice of suspension.
34. Time Limit for the Completion of Work
Time limit for delivery and installation of Cheque Scanners shall be completed
within 4-6 weeks from the date of placement of any order.
35. Period of Contract
a) Supply, Install, Integrate and Test the hardware, Cheque Scanners & other
networking components – 4-6 weeks from the date of placement of any order.
b) Warranty Period – 3 Years from the date of issuance of acceptance certificate by
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 59 of 110 IDBI BANK Ltd.
IDBI Bank.
c) To maintain & support the hardware, Cheque Scanners & other networking
components – Three Years from expiry of 3 (three) Year of warranty period.
d) The period of Contract shall be extendable, based on mutually agreed terms and
conditions.
e) Validity period of the rate contract for supplying Cheque scanner for the
proposed quantity mentioned in RFP with variation of 25% (increase or
decrease) will be for one and half year from the date of receipt of Letter of Intent
(LOI).
36. Force Majeure
a) Notwithstanding the provisions of this RFP the Successful Bidder/Vendor shall
not be liable for forfeiture of its Performance Bank Guarantee, liquidated
damages or termination for default, if and to the extent that, the delay in
performance or other failure to perform its obligations under the
Contract/Agreement is the result of an event of Force Majeure.
b) For purpose of this Clause “Force Majeure” means war or revolution, terrorist
act, fire, flood, earthquake, epidemic, quarantine restriction and freight
embargoes.
c) If a Force Majeure situation arises, the Vendor shall promptly notify IDBI in
writing of such conditions and the cause thereof. Unless otherwise directed by
IDBI in writing, the Vendor shall continue to perform its obligations under the
Contract as far as is reasonably practical and shall seek all reasonable alternative
means for performance not prevented by the Force Majeure event. IDBI
Bank/the Purchaser may terminate the Contract/Agreement, by giving a written
notice of 30 days to the Successful Bidder/Vendor, if as a result of Force
Majeure the Successful Bidder/Vendor is unable to perform a material portion of
the Service(s) for a period of more than 60 days.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 60 of 110 IDBI BANK Ltd.
SECTION 5: TECHNICAL SPECIFICATIONS
Vendor has to respond strictly in the Vendor Response Column.
The Bidder/ Vendor participating in RFP need to ensure that all requirements are
mandatory unless explicitly mentioned otherwise.
Name of Schedule Documents per minute (DPM) range Quantity
Desktop Cheque Scanner with UV
Minimum 100 dpm 600
Sr.No Requirements ***Vendor
Response
(Yes/No)
Remarks
A Imaging module for binary Front, binary Back,
Grey scale Front, Grey scale back and UV only
B The proposed Cheque Scanner should be able
to print minimum 2 line endorsement of
minimum 44 digits on the back of the cheque
prior to imaging of the cheque.
C Cheque Scanners with Straight line capturing
mechanism will be preferred.
D The proposed Cheque Scanner should have
minimum 2 (two) sort pockets.
E The proposed Cheque Scanner should be able
to support multi-location endorsements.
F The proposed Cheque Scanner should have
MICR read head, endorser, Sorter, in-built
OCR, front and back grey scale, front and back
black & white scale and UV image capture in a
single pass.
G The proposed Cheque Scanner by the Vendor
shall be fully compliant to the IQA standard
indicated by RBI/NPCI in its latest Circular.
H All IQA related changes shall be made by the
Cheque Scanner Vendor free of cost from time
to time.
I The proposed Cheque Scanner shall comply
with the endorsement requirement stated in the
Latest RBI/NPCI Circular
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 61 of 110 IDBI BANK Ltd.
J The Bidder/ Vendor shall provide all APIs to
be provided for integration at no extra cost.
Moreover any changes due to RBI/NPCI
mandate to be done at no extra cost.
K The Bidder/ Vendor shall provide 1 demo
Cheque Scanner, the API (Application
Programming Interface) with its details &
documentation, requisite training at no
additional cost to the CTS Software vendor
selected by IDBI Bank for integration and
testing purpose on the date of receiving the
purchase order
L The Bidder/ Vendor shall provide a redundant
solution
M The proposed Cheque Scanner should have a
UV enabled camera to capture and detect UV
Ink, logos and watermark.
N The proposed Cheque Scanner should have the
capabilities and features to scan and capture
information from instruments adhering to CTS
2010 Cheque format.
O The Bidder/ vendor shall provide a full
featured scanning software Interface which
should be totally configurable for using all the
features of the Cheque Scanner hardware.
P The Bidder/ Vendor shall provide a scanning
software interface which also has Re-scan &
Pre-Presentment features (endorsement on
second line) in accordance with CTS CHI
Specs 2.0 or the latest released by the
regulatory authority (RBI/ NPCI) with file
upload/ download mechanism.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 62 of 110 IDBI BANK Ltd.
SECTION 6: BILL OF MATERIAL
The Bill of material must be attached in Technical Offer/ Technical Bid as well as
financial offer/ financial Bid. The format will be identical for both Technical and
Financial Offer/Bid, except that the Technical offer/ Bid should not contain any
tentative/estimated price information. The financial offer/bid must also contain the AMC
details.
The number of Cheque Scanners mentioned in the “Quantity” column in the “Bill of
Material Cost Breakup” is only an approximate number based on initial volume
estimates. The actual number of Cheque Scanners to be procured will be finalized during
the signing of the contract. Any decision in this regard by IDBI Bank shall be final,
conclusive and binding on the Bidder.
Technical offer/ bid without Bill of Material will be liable for rejection forthwith.
Bidder must take care in filling price information in the financial offer/ financial bid, to
ensure that there are no typographical or arithmetic errors. All fields must be filled up
correctly.
A. Cost Breakup – Table 1
Schedule
Number
Name of Schedule Documents per
minute (DPM)
range
Quanti
ty
Unit
price
Total
price
(in
figures)
(Rs.)
Total
price (in
words)
I Desktop Cheque
Scanner with UV,
MICR Head,
Endorser, Front &
Rear Image Camera
Minimum 100
dpm
600
B. Consumable List – Table 2
Consumable List of Items should contain all the items required to be purchased by the
Bank for maintenance/ support activities or periodic replaceable parts of the Cheque
Scanner like cartridges, cleaning tissues, bands, belts etc.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 63 of 110 IDBI BANK Ltd.
The Quantity of consumable items required should be calculated annually per Cheque
Scanner for a volume as below:
Schedule
Number
Name of Schedule Documents per
minute (DPM) range
Instruments Scanned
per day
I Desktop Cheque Scanner
with UV, MICR Head,
Endorser, Front & Rear
Image Camera
Minimum 100 dpm 2000
The item list should be line item wise for each consumable item for Cheque Scanner as
mentioned in the table below.
The Endorser Ink usage should be calculated with single line 40 characters per document.
Example sheet provided below:
Seria
l
Num
ber
Description Line items
Quantity
(required
per Cheque
Scanner for
a year)
(A)
Unit Price
(B)
Number
of
Cheque
Scanners
(C)
Total Cost in
figures (Rs.)
= (A*B*C)
1 Consumable
List of Items
for Desktop
Cheque
Scanner
[Minimum
100 dpm]
cartridges, 600
Camera
Covers
600
cleaning
tissues,
600
Bands etc 600
Total for minimum 100 DPM Cheque Scanner
Please Note: IDBI Bank would pay based on consumables utilized. Further IDBI bank
would pay for 10% extra per year based on the agreed rates. In case the variation in
estimated quantity for consumable is more than 10% then the same would have to be
provided by the Successful Bidder/Vendor free of cost.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 64 of 110 IDBI BANK Ltd.
SECTION 7: BIDDER INFORMATION
Company profile
� Provide an overview of the company including a brief history of the company,
financial position, products and services portfolio etc.
� Describe any relevant partnerships.
� Your commitment to ongoing development of your solutions.
� Your skills, experience and/or knowledge your company can provide to IDBI
Bank that our internal experts or your competitors cannot.
� Describe your company’s growth over the past 3 yrs.
Company locations
� Please provide a list of locations where the company is present directly.
Customer references
� Please provide us with purchase order copies for supply/installation/maintenance and
support hardware to public/private/ MNC banks operating in India for atleast 100
Cheque Scanners supplied in last 2 years.
� During technical evaluation IDBI Bank shall request the short listed vendors for a
LIVE Site visit of Cheque Scanners and live Demo for working of Cheque Scanners.
Reference site details for Cheque Scanners.
Bank’s Name
Contact person / Title
Bank’s Address
Telephone / Fax no
E-mail id of contact person.
Financial Details
The Bidder is required to provide the following financial information:
� Audited balance sheet and profit and loss account for the last three financial years
� Profitability figures for the last two years.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 65 of 110 IDBI BANK Ltd.
ANNEXURE -1: CONTENTS AND FORMAT OF TECHNICAL BID
The major sections of the proposal should be organized as follows:
Introduction
This section should provide a brief write-up about the proposal, Bidder
Bidder Information
This section should provide all the relevant information about the Bidder,
including the required Bidder information (Section 7 of the RFP).
Product Information
This section should provide product brochures, product technical specifications,
pamphlets, etc for the proposed hardware components.
Maintenance & Support
This section should discuss the Maintenance & Support methodology to be
adopted by the Bidder.
List of documents/ enclosures
Documents, other than the commercial documents, that must be submitted with
the proposal are the following:-
a) Teaming agreement/Authority letters from third party products embedded or
interfaced with the CTS/system.
b) Covering letter as mentioned in Annexure 1(Form No 1).
c) Undertaking letter as mentioned in Annexure 1(Form No 4).
d) Unconditional Acceptance of Terms & Conditions of the RFP(Form No 10).
e) Original copy of Bid duly signed along with original purchase receipt of the
Bid document.
f) All the Bids must be accompanied by a demand draft for the cost of bid
document, which has not been purchased on payment.
g) All the Bids must be accompanied by a Bid Security as specified in the Bid
Documents.
h) Bidder should provide audited balance sheets (duly certified / authenticated)
as a supporting document. The Bids submitted by the prospective Bidders
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 66 of 110 IDBI BANK Ltd.
shall be summarily rejected, if it does not comply with the turnover condition
mentioned above.
i) Bidder should submit a letter stating its year of incorporation, line of business
and self declaration stating that they are not in the negative list of any bank/
government organization. The letter should be on a company letter head and
duly signed by authorized signatory.
j) Bidder should submit Purchase order / invoices for having supplied atleast
100 Cheque Scanners in last two years to any scheduled commercial bank
operating in India.
k) Addresses of support offices PAN India.
l) Details of Technical staff available in India to support these devices.
m) Certifications details like ISO, if any to be submitted.
n) Project plan for delivery and implementation from the date of the PO.
o) Published Technical details/brochure/s of Hardware components/items offered
by the Bidder duly supported by technical specifications of each component
offered shall be furnished.
p) The bidder should commit in writing that the Cheque Scanners would be
supported for six years from the date of delivery. The bidder shall submit
back to back agreements with the OEM confirming support for six years in
case the Bidder is a system integrator.
q) Bidders should provide all the information necessary as per the Bid/RFP
document, failing which their proposals are liable to be summarily rejected.
r) The Bidder should obtain necessary permissions and arrange for visit to a site
for Cheque Scanner implementations, where it has been installed and
operationalised.
s) The Bidder should commit in writing that the Cheque scanner would be able
to capture at least 1000 Cheques including Deposit slips on daily basis.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 67 of 110 IDBI BANK Ltd.
Form – 1: Format for Cover Letter
Place:
Date:
DGM-ITD
IDBI Intech Ltd.
IDBI Building, Plot No. 39-41,
Sector-11, CBD-Belapur,
Navi Mumbai-400 614
Dear Sir,
Supply, Install, Maintain and Support the Cheque Scanners required for proposed
CTS solution at IDBI Bank Limited.
In respect of the Bid for Supply, Installation, Maintenance and Support Cheque scanners
required for proposed CTS solution at IDBI Bank, please find enclosed our response to
your RFP dated ……
Having examined the RFP Document /Bid Document and annexure thereto, we, the
undersigned, in conformity with the RFP/Bid Document, offer to provide the Service(s)
as defined and described in the RFP Document, on the terms and conditions mentioned in
the RFP/Bid Document and for the sum / price indicated as per financial bid.
If any action is brought against you for infringement / violation, of the applicable laws in
respect of the hardware components supplied by us to IDBI Bank, we will defend the
same at our cost and consequences and will indemnify IDBI Bank and shall hold IDBI
Bank harmless of all the costs and other expenses that IDBI Bank may incur or suffer in
this connection.
We undertake to you that, if our Bid/Proposal is accepted, we shall provide the
Service(s) comprised in the Contract to you within timeframe specified, starting from the
date of receipt of notification of award from IDBI Bank.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 68 of 110 IDBI BANK Ltd.
We agree to abide by this proposal for the period of 90 days from the date of Bid opening
and it shall remain binding upon us and may be accepted at any time before the expiry of
that period.
We agree to execute a Contract in the form to be communicated by IDBI Bank,
incorporating all agreements with such alterations or additions thereto as may be
necessary to adapt such agreement to the circumstances of the standard and notice of the
award within time prescribed after notification of your intention to accept this proposal.
Unless and until a formal agreement is prepared and executed this proposal together with
your written acceptance thereof shall constitute a binding Contract.
We understand that you are not bound to accept the lowest or any bid you may receive,
not to give any reason for rejection of any bid and that you will not defray any expenses
incurred by us in biding.
We certify that all the information and representations furnished herein are true, correct,
valid and subsisting in every respect and can be supported with relevant documents of
proof on demand by the IDBI Bank/the Purchaser.
As security for the due performance and observance of the undertaking and obligation of
the bid, we submit herewith Demand Draft / Banker’s Cheque bearing no. ____________
dated __________ drawn in favour of IDBI Bank Limited for an amount of <
Rs.20,00,000/-> (Rupees Twenty Lakhs Only) payable at Mumbai.
Dated this _____ day of ____________________ 2013
Signature
(Company Seal)2
__________________
In the capacity of
2 In accordance with the provisions for affixation of common seal as provided in the Articles of
Association and to be supported by board resolution.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 69 of 110 IDBI BANK Ltd.
Duly authorized to sign bids for and on behalf of:
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 70 of 110 IDBI BANK Ltd.
Form – 2: Acceptance Certificate
No. Date:
M/s.
Certificate of commissioning of Cheque Scanners for CTS System
This is to certify that the Supply, Installation, Integration and Testing of Cheque scanners
required for CTS solution for the CTS/System at IDBI Bank has been successfully
completed (subject to remarks in para No.2) in accordance with the Contract.
Contract No. ______________________________ dated ________
Date of commissioning and proving test ____________________
Details of Service(s) not yet supplied and recoveries to be made on that account:
Sr. No. Description Amount to be recovered
The Contractor has fulfilled his contractual obligations satisfactorily*
or
The Contractor has failed to fulfill his contractual obligations with regard to the
following :
(a)
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 71 of 110 IDBI BANK Ltd.
(b)
(c)
(d)
The amount of recovery on account of non-rendering of Service(s) is given under Para
No._____.
The amount of recovery on account of failure of the Contractor to meet his contractual
obligations is as indicated in endorsement of the letter.
Signature : ___________________
Name : ___________________
Designation _________
____________________________
Explanatory notes for filing up the certificates:
He has adhered to the time schedule specified in the contract in dispatching the Services
pursuant to Specifications.
He has commissioned the Service(s) in time i.e., within the period specified in the
Contract from the date of receipt of notification of awards from IDBI Bank.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 72 of 110 IDBI BANK Ltd.
Form – 3: Format of power-of-attorney for signing of bid
POWER OF ATTORNEY
(On Stamp Paper of relevant value)
Know all men by these presents, we (name of the
company and address of the registered office) do hereby appoint and authorize Shri
(full name and residential address) who is presently employed
with us and holding the position of as our attorney, to do
in our name and on our behalf, all such acts, deeds and things necessary in connection
with or incidental to our proposal for supply, installation, Integration and
maintenance of Cheque Scanner required for the Cheque Truncation System (CTS)
proposed to be set up by IDBI Bank with response to the RFP ( Request for Proposal)
by IDBI Bank Ltd (hereinafter referred to as IDBI Bank), including signing and
submission of all documents and providing information/responses to IDBI Bank in all
matters in connection with our bid / offer.
We hereby agree, declare and undertake that all the acts, deeds and things lawfully done
by our said attorney shall be construed as acts, deeds and things done, performed and
executed by us and we hereby agree to ratify and confirm all acts, deeds and things
lawfully done by our said attorney pursuant to this irrevocable Power of Attorney and
that all acts, deeds and things done by our aforesaid attorney shall always be deemed to
have been done by us.
Dated this _____ day of ____________________ 2013
For
(Signature)
(Name, Designation and Address)
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 73 of 110 IDBI BANK Ltd.
Accepted
(Signature)
(Name, Title and Address of the Attorney)
Date:
Note:
1. To be executed by the all members in case of a Consortium.
2. The mode of execution of the Power of Attorney should be in accordance with the
procedure, if any, laid down by the applicable law and the charter documents of
the executants and when it is so required the same should be under common seal
affixed in accordance with the required procedure.
3. Also, wherever required, the Bidder should submit for verification the extract of
the charter documents and documents such as a resolution/power of attorney in
favour of the Person executing this Power of Attorney for the delegation of power
hereunder on behalf of the Bidder.
4. In case the Application is signed by an authorized Director / Partner or Proprietor
of the Applicant, a certified copy of the appropriate resolution / document
conveying such authority may be enclosed in lieu of the Power of Attorney.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 74 of 110 IDBI BANK Ltd.
Form – 4: Undertaking
Undertaking
We, [•] (name and designation) on behalf of [•] having its registered office at [•] have
submitted a bid proposal document to IDBI Bank for “Supply, Installation, Integration
and maintenance of Cheque Scanner required for the Cheque Truncation System (CTS)
proposed to be set up by IDBI Bank” in response to the Request for Proposal (RFP)
dated issued [•] by IDBI Bank.
a. We are duly authorized persons to submit this undertaking.
b. We have read and understood the aforesaid RFP.
c. We do not have any business relationship with IDBI Bank including its
Directors and officers which may result in any conflict of interest between
us and IDBI Bank. We shall on occurrence of any such event immediately
inform the concerned authorities of the same.
d. We have submitted our bid proposals in compliance with the specific
requirements as mentioned in the RFP document.
e. We have provided with all necessary information and details as required
by IDBI Bank and shall provide with such additional information’s may
be required by IDBI Bank from time to time.
f. Neither the Company nor any of its employees/directors have been barred
from providing such services nor are we blacklisted by any public sector
banks, statutory or regulatory or investigative agencies in India or abroad.
g. All the information furnished here in and as per the document submitted is
true and accurate and nothing has been concealed or tampered with. We
have gone through all the conditions of Bid and are aware that we would
be liable to any punitive action in case of furnishing of false information /
documents.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 75 of 110 IDBI BANK Ltd.
It is further certified that we have not modified or deleted any text/matter in the bid
document.
Dated this _____ day of ____________________ 2013
Signature
(Company Seal)
__________________
In the capacity of
Duly authorized to sign bids for and on behalf of:
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 76 of 110 IDBI BANK Ltd.
Form – 5: Contract Form
THIS AGREEMENT made at………………… the ………day of …………………….
2013. Between IDBI BANK LIMITED, a company registered under the Companies Act,
1956 (1 of 1956) and a banking company within the meaning of Section 5 (c) of the
Banking Regulation Act, 1949 (10 of 1949) and having its registered office at IDBI
Tower, WTC Complex, Cuffe Parade, Mumbai – 400 005 (hereinafter called “the
Purchaser” which expression shall unless it be repugnant to the subject, context or
meaning thereof shall be deemed to mean and include its successors and assigns) of the
ONE PART and ……………. (Name of Contractor) of …………………… (please
specify the registered office of the (Contractor) (hereinafter called “the Contractor”
which expression shall unless it be repugnant to the subject, context or meaning thereof
shall be deemed to mean and include its successors and permitted assigns) of the
OTHER PART;
The Purchaser and Contractor are hereinafter collectively referred to as "Parties"
and individually as Party-
WHEREAS the Purchaser invited bids for certain Services
viz………………………………. (comprehensive description of Service(s) )and has
accepted a bid by the Contractor for rendering of the Service(s) for the sum of
……………………… (Contract Price in Words and Figures) (hereinafter called “the
Contract Price”).
NOW THIS AGREEEMENT WITNESSETH AND IT IS HEREBY AGREED BY
AND BETWEEN THE PARTIES HERETO AS FOLLOWS:
In this Agreement words and expressions not specifically defined shall have the same
meanings as are respectively assigned to them in the RFP/Conditions of Contract referred
to.
The following documents of Bid No._________________________ together with all
Annexure, Schedules and Forms of RFP amended from time to time and this Agreement,
and the other related documents shall be deemed to form and be read and construed as
part of these presents
Invitation for Bids
Instructions to Bidders
The Bid form and the price schedule submitted by the Bidder/Contractor;
Service level expectations
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 77 of 110 IDBI BANK Ltd.
The technical specifications ;
Bill of material
The terms and conditions of Contract ;
The purchaser’s notification of award ;
Schedule of dates, amounts etc.
In consideration of the payments to be made by the Purchaser to the Contractor as
hereinafter mentioned, the Contractor hereby agrees and covenants with the Purchaser to
provide/render the Service(s) and to remedy defects, if any therein, strictly in conformity
in all respects with the provisions of the Contract.
The Purchaser hereby agrees and covenants to pay the Contractor in consideration of the
rendering of the Service(s) and the remedying of defects, if any therein, the Contract
price or such other sum as may become payable under the provisions of the Contract at
the times and in the manner prescribed by the Contract.
IN WITNESS WHEREOF the parties hereto have caused these presents to be executed
on the day, month and year first above written.
Signed and Delivered by
the withinnamed
Signature :
Name :
Date :- ..........................
IN THE PRESENCE OF
1. Signature
Name :- .......................
Address :- .......................
..................................
2. Signature
Name :- .......................
Address : .......................
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 78 of 110 IDBI BANK Ltd.
..................................
Signed and Delivered by ......... .........................
the withinnamed
M/s. ..................................
..................................
Date :- .......................
IN THE PRESENCE OF :
1. Signature 2. Signature
Name :- ...................... Name : ……………………….
Address :- ...................... Address : ……………………
.................................. ………………………..
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 79 of 110 IDBI BANK Ltd.
Form – 6: Performance Security Form
Bank Guarantee No.
Bank Guarantee Amount
Expiry Date
Claim Amount
Account
___________________________________
___________________________________
___________________________________
___________________________________
M/s.
GUARANTEE FOR PERFORMANCE OF CONTRACT
THIS GUARANTEE AGREEMENT executed at ___________ this ________
day of _____________ Two Thousand Twelve
BY :
______________________ Bank, a body corporate constituted under _______________,
having its Registered Office/ Head Office at ______________, and a Branch Office at
_____________________________________________________ (hereinafter referred to
as “the Guarantor”, which expression shall, unless it be repugnant to the subject,
meaning or context thereof, be deemed to mean and include its successors and assigns)
IN FAVOUR OF:
IDBI BANK LIMITED, a company registered under the Companies Act, 1956 (1 of
1956) and a banking company within the meaning of Section 5 (c) of the Banking
Regulation Act, 1949 (10 of 1949) and having its registered office at IDBI Tower, WTC
Complex, Cuffe Parade, Mumbai – 400 005 (hereinafter referred to as “Bank” which
expression shall unless it be repugnant to the subject, meaning or context thereof, be
deemed to mean and include its successors and assigns),
WHEREAS the Bank has implemented the RBI’s initiative for New Retail Payment
System by introducing an Image Based Cheque Truncation System (CTS) for improving
the process of realization of cheque(s) and is desirous of accepting the CTS software
solution (CTS solution) from the outcome of its RFP for CTS Solution for Chennai or at
other places, and had accordingly called for bids for supply, installation, Integration and
maintenance of Cheque Scanner, server, net working equipment(s) and other IT hardware
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 80 of 110 IDBI BANK Ltd.
required for the CTS solution proposed to be set up by the Bank ………………………
have been appointed as the hardware vendor (hereinafter referred to as "Hardware
Vendor") and accordingly the Hardware Vendor has entered into Contract with Bank
subject to the terms and conditions contained in the Contract and the said documents. The
Hardware vendor has strictly agreed to abide with the terms of Contract and the said
documents.
AND WHEREAS pursuant to the Bid Documents, the Contract, and the other related
documents (hereinafter collectively referred to as “the said documents”, the Bank has
agreed to avail from ……………………. and ……………………………. has agreed to
provide to the Bank …………………. , more particularly described in the
Schedule/Annexure to the said documents (hereinafter collectively referred to as “the
Service(s)”), subject to payment of the Contract price, as stated in the said documents
and also subject to the terms, conditions, covenants, provisions and stipulations contained
the said documents.
AND WHEREAS the Hardware Vendor has duly signed the said documents.
AND WHEREAS in terms of the Contract, the Hardware Vendor has agreed to provide
the Service(s) and to procure an unconditional and irrevocable performance bank
guarantee, in favour of the Bank, from a bank acceptable to the Bank for securing the
faithful observance and performance by the Hardware Vendor of the terms, conditions,
covenants, stipulations, provisions of the Contract/the said documents.
AND WHEREAS at the request of the Hardware Vendor, the Guarantor has agreed to
guarantee the Bank, payment of the 10%3 of the Contract Price amounting to
…………………………..(in words) towards faithful observance and performance by the
Hardware Vendor of the terms of the Contract and the said documents.
NOW THEREFORE THIS AGREEMENT WITNESSETH AS FOLLOWS:
In consideration of the above premises, the Guarantor hereby unconditionally, absolutely
and irrevocably guarantees to the Bank as follows:
The Guarantor hereby guarantees and undertakes to pay, on demand, to the Bank at its
office at Mumbai forthwith, the sum of `……………………………………….or any
part thereof, as the case may be, as aforesaid due to the Bank from the Hardware Vendor,
towards any loss, costs, damages, etc. suffered by the Bank on account of default or
breach of the Hardware Vendor in the faithful observance and performance of the terms,
conditions, covenants, stipulations, provisions of the Contract and the said documents,
without any demur, reservation, contest, recourse or protest or without any reference to
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 81 of 110 IDBI BANK Ltd.
the Hardware Vendor. Any such demand or claim made by the Bank, on the Guarantor
shall be final, conclusive and binding, notwithstanding any difference or any dispute
between the Bank and the Hardware Vendor or any dispute between the Bank and the
Hardware Vendor pending before any Court, Tribunal, Arbitrator, or any other authority.
The Guarantor agrees and undertakes not to revoke this Guarantee during the currency of
these presents, without the previous written consent of the Bank and further agrees that
the Guarantee herein contained shall continue to be enforceable until and unless it is
discharged earlier by the Bank, in writing.
The Bank shall be the sole judge to decide whether the Hardware Vendor has failed to
perform and/or observe the terms of the Contract of the said document for providing the
Services by the Hardware Vendor to the Bank, and on account of the said failure what
amount has become payable by the Hardware Vendor to the Bank under this Guarantee.
The decision of the Bank in this behalf shall be final, conclusive and binding on the
Guarantor and the Guarantor shall not be entitled to demand the Bank to establish its
claim under this Guarantee, but shall pay forthwith, the sums demanded, without any
objection, whatsoever.
To give effect to this Guarantee, the Bank, may act as though the Guarantor was the
principal debtor to the Bank
The liability of the Guarantor, under this Guarantee shall not be affected by:
(a) any change in the constitution or winding up of the Hardware Vendor or
any absorption, merger or amalgamation of the Hardware Vendor with
any other company, corporation or concern; or
(b) any change in the management of the Hardware Vendor or takeover of
the management of the Hardware Vendor by the Government or by any
other authority; or
(c) acquisition or nationalisation of the Hardware Vendor and/or of any of
its undertaking(s) pursuant to any law; or
(d) any change in the constitution of IDBI Bank / Hardware Vendor; or
(e) any change in the set up of the Guarantor which may be by way of
change in the constitution, winding up, voluntary or otherwise,
absorption, merger or amalgamation or otherwise; or
(f) the absence or deficiency of powers on the part of the Guarantor to give
Guarantees and/or Indemnities or any irregularity in the exercise of such
powers.
Notwithstanding anything contained hereinabove, the liability of the Guarantor
hereunder shall not exceed the rupee equivalent of ……………………………………….
(in words) being the 10% of the Contract Price.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 82 of 110 IDBI BANK Ltd.
This Guarantee will expire on _______________(expiry date).
Any demand or claim under this Guarantee must be received by the Guarantor by
……….( date) (3 months after the expiry date)
For all purposes connected with this Guarantee and in respect of all disputes and
differences under or in respect of these presents or arising therefrom the courts of
Bombay city/ Mumbai city where the Bank has its Registered Office shall alone have
jurisdiction to the exclusion of all other courts.
IN WITNESS WHEREOF the Guarantor has caused these presents to be executed
on the day, month and year first herein above written as hereinafter appearing.
SIGNED AND DELIVERED BY
the within named Guarantor,
______________________,
by the hand of Shri.__________,
its authorised official.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 83 of 110 IDBI BANK Ltd.
Form - 7: Deed of Indemnity
This Deed of Indemnity executed at Mumbai on the ______ day of _______ by
________________________________________ (hereinafter referred to as “the Obligor”
which expression shall unless it be repugnant to the context, subject or meaning thereof,
shall be deemed to mean and include successors and permitted assigns);
IN FAVOUR OF
IDBI BANK LIMITED, a company registered and incorporated under the
Companies Act, 1956 (1 of 1956) and a banking company within the meaning of section 5
(c) of the Banking Regulation Act, 1949 (10 of 1949) having its registered office at IDBI
Tower, WTC Complex, Cuffe Parade, Colaba, Mumbai – 400 005 (hereinafter referred to as
“IDBI Bank ” which expression shall, unless it be repugnant to the subject or context or
meaning thereof, be deemed to mean and include its successors and assigns)
WHEREAS
(1) The Obligor has
(a) offered to IDBI Bank to supply, install, Integrate and maintenance of
Cheque Scanner required for the Cheque Truncation System software
solution (hereinafter referred to as the CTS solution) for the Image
Based Cheque Truncation System (CTS) proposed to be set up in IDBI
Bank , as stated under Section ……….. of RFP document;
(b) represented and warranted that they have all permissions, consents,
approvals and license from all authorities, both regulatory / statutory and
non-regulatory, for executing their Service(s) as stated in the Contract
dated……… to IDBI Bank;
(c) represented and warranted that the aforesaid Service(s) offered to IDBI
Bank do not violate any provisions of the applicable laws, regulations or
guidelines including laws relating to intellectual property rights, legal and
environmental. In case there is any violation of any law, rules or regulation,
which is capable of being remedied the same will be got remedied
immediately during the implementation, maintenance and contract period to
the satisfaction of IDBI Bank;
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 84 of 110 IDBI BANK Ltd.
(d) represented and warranted that they are authorised and legally eligible and
otherwise entitled and competent to enter into such contract(s) with IDBI
Bank;
(2) IDBI Bank, relying and based on the aforesaid representations and warranties of the
Obligor, has agreed to avail the Service(s) of the Obligor on the terms and conditions
contained in its Contract dated ____________________ (the Contract) with the
Obligor;
(3) One of the conditions of the aforesaid Contract is that the Obligor is required to furnish
an indemnity in favour of IDBI Bank indemnifying the latter against any loss, damages
or claims arising out of any violations of the applicable laws, regulations, guidelines
during the execution and rendering of it’s Service(s) to IDBI Bank over the contract
period as also for breach committed by the Obligor on account of misconduct, omission
or negligence or otherwise by the Obligor.
(4) In pursuance thererof, the Obligor has agreed to furnish an indemnity in the form and
manner and to the satisfaction of IDBI Bank as hereinafter appearing;
NOW THIS DEED WITNESSETH AS UNDER: -
In consideration of IDBI Bank having agreed to award the aforesaid Service(s) / job
to the Obligor, more particularly described and stated in the aforesaid Contract, the Obligor
do hereby unconditionally, absolutely and irrevocably agree and undertake that: -
(1) the Obligor shall, at all times hereinafter, save and keep harmless and indemnified IDBI
Bank, including its respective directors, officers, employees, agents and
representatives and keep them indemnified from and against any claim, costs, charges,
damages, demand, losses, liabilities or expenses of any nature and kind whatsoever and
by whomsoever made in respect of the said Contract and any loss or damage caused
from and against all suits and other actions that may be instituted taken or preferred
against IDBI Bank by whomsoever and all losses, damages, costs, charges and
expenses that IDBI Bank may incur by reason of any claim made by any claimant for
any reason whatsoever or by anybody claiming under them or otherwise for any losses,
damages or claims arising out of all kinds of accidents, destruction, deliberate or
otherwise, direct or indirect, from those arising out of violation of applicable laws
including those relating to intellectual property rights, rules, regulations, guidelines and
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 85 of 110 IDBI BANK Ltd.
also from the environmental damages, if any, which may occur or result from the terms
of the Agreement.
(2) The Obligor further agrees and undertakes that the Obligor shall, ensure that all the
permissions, authorisations, consents and licenses are obtained and renewed from the
local and/or municipal and/or governmental authorities, as may be required under the
applicable laws, rules, regulations, guidelines, orders framed or issued by any
appropriate authorities.
(3) The Obligor further agrees to provide complete documentation of all to the Bank. The
Obligor shall also supply all hardware component required for installation,
Integration and maintenance of the CTS Solution for the proposed Cheque
Truncation System together with training material and literature and other
related materials and literature. The Obligor hereby indemnifies and keeps
indemnified IDBI Bank including its respective directors, officers, employees, agents
and representatives against any levies / penalties / claims / demands litigations, suits,
actions, judgments, and or otherwise on account of any default and or breach and or
otherwise in this regard.
(4) If any additional approval, consent or permission is required by the Obligor to execute
and perform the Contract during the currency of the Contract, they shall procure the
same and/or comply with the conditions stipulated by the concerned authorities without
any delay.
(5) The obligations of the Obligor herein are irrevocable, absolute and unconditional, in
each case irrespective of the value, genuineness, validity, regularity or enforceability of
the aforesaid Contract or other agreement, or the insolvency, bankruptcy,
reorganization, dissolution, liquidation or change in ownership of IDBI Bank or
Obligor or any other circumstance whatsoever which might otherwise constitute a
discharge or defense of an indemnifier.
(6) The obligations of the Obligor under this deed shall not be affected by any act,
omission, matter or thing which, would reduce, release or prejudice the Obligor from
any of the indemnified obligations under this indemnity or prejudice or diminish the
indemnified obligations in whole or in part, including in law, equity or contract
(whether or not known to it, or to IDBI Bank).
(7) This indemnity shall survive the aforesaid Contract.
(8) Any notice, request or other communication to be given or made under this indemnity
shall be in writing addressed to either party at the address stated in the aforesaid
Contract and or as stated above.
(9) This indemnity and other non-contractual obligations arising out of this indemnity,
shall be governed by, and construed in accordance with, the laws of India. The Obligor
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 86 of 110 IDBI BANK Ltd.
irrevocably and unconditionally agrees that any legal action, suit or proceedings arising
out of or relating to this indemnity may be brought in the Courts/Tribunals at Mumbai.
Final judgment against the Obligor in any such action, suit or proceeding shall be
conclusive and may be enforced in any other jurisdiction, by suit on the judgment, a
certified copy of which shall be conclusive evidence of the judgment, or in any other
manner provided by law. By the execution of this indemnity, the Obligor irrevocably
submits to the exclusive jurisdiction of such Court/Tribunal in any such action, suit or
proceeding.
(10) IDBI Bank may assign or transfer all or any part of its interest herein to any other
person. Obligor shall not assign or transfer any of its rights or obligations under this
indemnity, except with the prior written consent of IDBI Bank.
IN WITNESS WHEREOF the Obligor has signed these presents on the day, month
and year first above written.
Signed and Delivered on behalf of )
___________________ )
by the hand of ___________________,)
_________, the authorised official )
of the Obligor
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 87 of 110 IDBI BANK Ltd.
Form - 8: NON-DISCLOSURE AGREEMENT
This Non-Disclosure Agreement entered into between IDBI Bank Limited, a company
incorporated and registered under the Companies Act, 1956 (1 of 1956) and a banking
company within the meaning of Section 5 (c) of the Banking Regulation Act, 1949 (10 of
1949) and having its registered office at IDBI Tower, WTC Complex, Cuffe Parade, Mumbai
– 400 005 (hereinafter called “the Purchaser/Bank” which expression shall unless it be
repugnant to the subject, context or meaning thereof shall be deemed to mean and include its
successors and assigns) of the ONE PART and ……………. (Name of Bidder) of
…………………… (please specify the registered office of the (Bidder) (hereinafter called
“the Bidder/Contractor” which expression shall unless it be repugnant to the subject, context
or meaning thereof shall be deemed to mean and include its successors) of the OTHER
PART;
WHEREAS, Bank called for the bids for engagement of Bidder to supply, Install, Maintain
and Support the Cheque Scanners at various branches of the Bank.
M/s……………………… (hereinafter referred to as "Bidder"), after going through the Bid
Documents and being interested to act as Bidder and provide the services for installation and
commission of Cheque Scanners, has submitted its bid.
WHEREAS, the Bidder is aware and confirms that the information, data, drawings and
designs, and other documents made available in the Bid Documents / the Contract and
thereafter regarding the Services as furnished by the Bidder in their Request For Proposal or
otherwise and all the Confidential Information under the Bid Documents/the Contract is
privileged and strictly confidential and/or proprietary to Bank,
NOW THEREFORE, in consideration of the foregoing, the Bidder agrees to all of the
following conditions, for Bank, to grant the Bidder specific access to Bank’s
property/information and other data.
It is hereby agreed as under:
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 88 of 110 IDBI BANK Ltd.
a) The parties agree that they shall hold in trust any Confidential Information received
by either party, under this Contract, and the strictest of confidence shall be maintained in
respect of such Confidential Information. The parties also agree and undertake to:
(i) maintain and use the Confidential Information only for the purposes of this Contract
and only as permitted herein;
(ii) make copies as specifically authorized by the prior written consent of the other party
and with the same confidential or proprietary notices as may be printed or displayed
on the original;
(iii) restrict access and disclosure of confidential information to such of their employees,
agents, vendors, and contractors strictly on a "need to know" basis, to maintain
confidentiality of the Confidential Information disclosed to them in accordance with
this clause; and
(iv) treat Confidential Information as confidential for a period of five (5) years from the
date of receipt. In the event of earlier termination of this Contract, the Parties hereby
agree to maintain the confidentiality of the Confidential Information for a further
period of [two (2)] years from the date of such termination.
b) Confidential Information in oral form must be identified as confidential at the time of
disclosure and confirmed as such in writing within 30 days of such disclosure.
Confidential Information does not include information which:
(i) the recipient knew or had in its possession, prior to disclosure, without limitation
on its confidentiality;
(ii) is independently developed by the recipient without breach of this Contract;
(iii) is the public domain;
(iv) is received from a third party not subject to the obligation of confidentiality with
respect to such information;
(v) is released from confidentiality with the prior written consent of the other party.
The recipient shall have the burden of proving hereinabove are applicable to the
information in the possession of the recipient. c) Notwithstanding the foregoing, the parties acknowledge that the nature of the Services
to be performed under this Contract may require the Bidder’s personnel to be present on
premises of Bank or may require the Bidder’s personnel to have access to computer
networks and databases of Bank while on or off premises of Bank. It is understood that it
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 89 of 110 IDBI BANK Ltd.
would be impractical for Bank to monitor all information made available to the Bidder’s
personnel under such circumstances and to provide notice to the Bidder’s of the
confidentiality of all such information. Therefore, the Bidder agrees and undertakes that
any technical or business or other information of Bank that the Bidder’s personnel, or
agents acquire while on Bank premises, or through access to Bank computer systems or
databases while on or off Bank premises, shall be deemed Confidential Information.
d) Confidential Information shall at all times remain the sole and exclusive property of
the disclosing party. Upon termination of this Contract, confidential information shall be
returned to the disclosing party or destroyed, if incapable of return. The destruction shall
be witnessed and so recorded, in writing, by an authorised representative of each of the
parties. Nothing contained herein shall in any manner impair or affect rights of Bank in
respect of the Confidential Information.
e) In the event that any of the parties hereto becomes legally compelled to disclose any
Confidential Information, such party shall give sufficient notice to the other party to
enable the other party to prevent or minimize to the extent possible, such disclosure.
Neither party shall disclose to a third party any Confidential Information or the contents
of this Contract without the prior written consent of the other party. The obligations of
this Clause shall be satisfied by handling Confidential Information with the same degree
of care, which the receiving party applies to its own similar confidential information but
in no event less than reasonable care. The obligations of this clause shall survive the
expiration, cancellation or termination of this Contract.
f) The provisions hereunder shall survive termination of the Contract.
Authorised Signatory :
Name :
Designation :
Office Seal :
Place :
Date :
Accepted –
Bank
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 90 of 110 IDBI BANK Ltd.
Form - 9: PRICE SCHEDULE – FORMAT
(To be included in the Price Proposal) a) Having perused the Bid Documents, the receipt of which is hereby duly
acknowledged, we, the undersigned, offer our services as bidder, in conformity
with the said Bid Documents at fees mentioned in the financial bid.
b) The above fees include all costs, duties, levies, taxes and all other applicable
charges including local travelling expenses, cost of stationery, assisting Bank in
replying to inspection remarks of Bank’s, if any, etc.
c) When works are executed wholly or in part which involves the bidder services in
such cases value of such whole or partly work will be taken into consideration for
the purpose of calculating the bidder fees. However, for any such works
independently undertaken by Bank along with works under progress where the
bidder has no direct role or responsibility such value of work will not be eligible
for bidder fees.
d) In case of discrepancy between unit price and total price, the unit price shall
prevail.
e) In case of discrepancy between figures and words, the amount in words shall
prevail.
f) No increase in costs, duties, levies, taxes, charges, etc., irrespective of reasons
(including exchange rate fluctuations, etc.) whatsoever, shall be admissible during
the currency of the Contract.
g) For the above, any decision of Bank, in this behalf shall be final, conclusive and
binding on Bidder / Bidder.
Signature of Bidder : _________________
Name : _________________
Business address : _________________
Offices Seal : _________________
Place :
Date :
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 91 of 110 IDBI BANK Ltd.
Form - 10: Format for Unconditional Acceptance of Terms & Conditions of the RFP
(To be submitted on the Company’s Letter Head)
To,
Advisor (IT),
IDBI Bank Ltd.
IDBI Tower, 18th floor, WTC Complex,
Cuffe Parade, Mumbai – 400 005.
Ref: RFP for supply and maintenance of Cheque Scanners
This is to confirm that we unconditionally accept all the terms and conditions as
mentioned in the said RFP floated for IDBI Bank Ltd. regarding Supply, Install,
Maintain and Support of Cheque Scanners.
Authorized Signatory
( )
Designation
Company Stamps
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 92 of 110 IDBI BANK Ltd.
Form - 11: BANK DETAILS
(to be included in Technical Bid Envelope)
Successful Bidder is advised to open an Account with Bank. to facilitate easy and
timely credit of payments for goods delivered / services rendered.
. Name of the Bank
2 Address of the Bank
Contact Person
Telephone No.
Fax No
. Over Draft Limit
. Bank Guarantee Limit
Remarks, if any
Corporate Authorisation details.
Note: This statement has to be duly attested by the banker.
Signature: Signature:
Name of the Authorised Person: Name of the Authorised Person:
Designation: Designation:
Company Seal Banker Seal
All authorisations should be collected.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 93 of 110 IDBI BANK Ltd.
ANNEXURE 2: CONTENTS AND FORMAT OF FINANCIAL BID
I : Hardware Cost
Sl. No. Name of Schedule Documents per
minute (DPM)
range
Quant
ity
Unit
price
Total
price
(in
figures)
(Rs.)
Total
price (in
words)
I Desktop Cheque
Scanner with UV,
MICR Head,
Endorser, Front &
Rear Image Camera
Minimum 100
dpm 600
II: Consumable Cost
Sl.
No.
Description Line items
Quantity
(required
per Cheque
Scanner
for a year)
(A)
Unit Price
(B)
Number
of
Cheque
Scanner
s
(C)
Total Cost in
figures (Rs.)
= (A*B*C)
1 Consumable
List of Items
for Desktop
Cheque
Scanner
[Minimum
100 dpm]
Cartridges, 600
Camera
Covers
600
cleaning
tissues,
600
Bands etc 600
Total for minimum 100 DPM Cheque Scanner
III AMC Cost
Sl.
No.
Description Quantity
(A)
Per Unit AMC
Cost for 1
Year
(B)
Total AMC Cost for 3
Years in figures (Rs.)
= (A*B)*3
1 AMC for 3 (three) years after
successful completion of 3 (three) years
of Warranty period
600
Total Cost of Ownership (TCO):
Sl. No. Description Total price
(in figures) (Rs)
Total Price in
Words
1 Total cost of ownership for minimum 100 dpm
Desktop Scanner
1+2+3
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 94 of 110 IDBI BANK Ltd.
Total Cost for Supply, Install, Maintain and Support the Cheque Scanner & System
Software required for CTS solution at IDBI Bank Ltd. (Inclusive of all taxes/duties other
than Octroi and Service Tax., which will be paid on actuals) = Rs.__________________ (in
figures) Rupees__________________________________________________________only (in
words).
1. Terms & Conditions:
Please note that the cost break up must be provided strictly in the format specified
above
AMC will include Hardware maintenance, Replacements and Support.
Cost quoted by Bidders for System Software licenses should include six years of
operations.
L1 will be decided based on the figure quoted in Annexure –2 “Total
Cost”
IDBI Bank Ltd reserves the exclusive right to accept any bid, and to annul the
bid process and reject all bids at any time prior to award of contract without
thereby incurring any liability to the affected Bidder or Bidders or any
obligation to inform the affected Bidder or Bidders of the grounds for IDBI
Bank Ltd’s action. Any decision in these regards by IDBI Bank Ltd shall be
Final, conclusive and binding on the Bidder. IDBI Bank shall not entertain
any claim or be responsible for the same.
The total cost of Cheque Scanners quoted in Annexure-2, above, should be accounted
for and must be valid for the entire Contract period including 3 years of warranty
after successful acceptance of items quoted above, by IDBI Bank and 3 years of
AMC after the expiry of warranty period of 3 years.
All the costs are in Indian Rupees. Also, all payments will be made in Indian Rupees
ONLY
All taxes/duties other than octroi and service tax, which will be paid on actuals, should be
included from the cost quoted in Annexure –2 above.
Dated this _____ day of ____________________ 2013
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 95 of 110 IDBI BANK Ltd.
Signature
(Company Seal)
_________________
In the capacity of
Duly authorized to sign bids for and on behalf of:
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 96 of 110 IDBI BANK Ltd.
ANNEXURE 3: SERVICE LEVEL REQUIREMENTS
Purpose:
1. This section lists the minimum service level requirement to be maintained by
Bidder on award of the contract.
2. The Bidder has to enter into a service level contract with Bank before the award
of the contract as per the format provided by Bank.
Service Level expectations for Cheque Scanners:
1. The Bidder will offer warranty for the hardware against defects arising out of
faulty design, materials and workmanship for a period of: Three (3) years from the
Date of Acceptance of the entire hardware.
2. Defective equipments/parts shall be replaced by the Bidder at his own cost,
including the cost of transport if any.
3. The Bidder shall provide all normal toolkit and test equipment needed for the
maintenance of the hardware to the engineer.
4. Shifting Support: In case Bank wishes to shift any Cheque Scanner from one
place to another, in the same city, an engineer will be made available by the bidder
for the purpose of dismantling, pre-shifting inspection, post-shifting inspection,
installation etc. Bank will reimburse all expenses for packing, shifting, insurance and
other incidentals on actual. Bank shall not be responsible and shall not be liable to
pay for any losses, costs, expenses, damages and or otherwise incurred on account of
any damage to the items of equipments, tools and machinery while such shifting is
being carried out.
Implementation and Integration services
The Bidder will be required to get the Acceptance Certificate in original duly signed &
stamped by the IDBI branch representative for having supplied, installed and
commissioned the aforesaid equipments at respective location. Payments will be released
on submission of duly signed installation reports.
During the AMC period the following service levels are expected to be maintained by the
Vendor/Bidder. Failing to which the penalties will be charged by IDBI Bank and
payments are made after adjusting the penalties for not meeting the service levels.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 97 of 110 IDBI BANK Ltd.
Penalty amount will be mutually agreed between Vendor/Bidder & IDBI Bank and it
should not be higher than 10% of the invoice value for the specified invoice period.
Breach of Service levels consistently on part of the Vendor/Bidder may lead to
invocation of Clause for “Termination for Default”
Sr.
No
Category Severity Timeframe for
Problem analysis &
response
Timeframe for
replacements
1 Problem/ Issue/
Defect
Critical 1 Hr 1 Day
High 2 Hr 2 Days
Low 8 Hr (One Day) 4 Days
Problem/Issue/Defect: This should be defined as any flaw within the hardware / System
Software which does not allow the end user to perform its regular operations as per the
specifications/operational guidelines /functionality requirements in a stipulated
timeframe.
Any problems/Issues /Defects, reported by Users should be categorized based on severity
as follows:
Critical: When the System Operation is stopped/ halted or System malfunctioning, such
that hardware/system software does not function as required and stipulated business
operations are hampered.
High: When the System Operation is stopped/ halted or system malfunctioning but for
the same the workaround is available.
Low: Minor irritancies during operations.
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 98 of 110 IDBI BANK Ltd.
ANNEXURE 4: IDBI BANK BRANCHES
A list of branches / departments / units is provided below.
Branches List Branches List
A S RAO NAGAR - HYDERABAD AKLUJ
ABG - AHMEDABAD- C.G ROAD AKOLA
ABG - AURANGABAD-AURANGPURA AKOT
ABG - BANGALORE -MISSION ROAD ALAPPUZHA
ABG - BHOPAL-CENTRE POINT ALAVAIPATTI
ABG - BHUBANESHWAR-SCB ALIGARH
ABG - CHANDIGARH-SCB ALLAHABAD-CIVIL LINES
ABG - CHENNAI - GREAMS ROAD ALMORA
ABG - DELHI - VIDEOCON TOWER ALWAR - PSG BRANCH
ABG - GUWAHATI -G.S ROAD AMALAPURAM BRANCH
ABG - HYDERABAD-BASHEER BAGH AMALNER
ABG - INDORE-PIPLI BAZAR AMBALA BRANCH
ABG - JAIPUR-TONK ROAD AMBALA CANTT
ABG - JALGAON-NEHRU CHOWK AMBIKAPUR
ABG - KOCHI -KADAVANTHRA AMHARA
ABG - KOLKATTA -PARK STREET AMRAVATI
ABG - RAIPUR-SAMTA COLONY AMRELI
ABOHAR AMRITSAR
ABU ROAD BRANCH AMRITSAR-MAJITHA ROAD
ACHOLI AMROHA BRANCH
ADILABAD AMTALA
AGALGAON ANAKAPALLE BRANCH
AGARTALA ANAND -AMUL DAIRY ROAD
AGRA -TAJGANJ ANANTAPUR
AGRA-SANJAY PLACE ANGAMALY BRANCH
AHMEDABAD -MEMNAGAR ANGUL BRANCH
AHMEDABAD -SABARMATI ANKLESHWAR
AHMEDABAD- BODAKDEV ANNANAGAR - CHENNAI
AHMEDABAD- C.G ROAD APRA BRANC
AHMEDABAD- MANINAGAR ARAMBAGH
AHMEDABAD- PALDI ARVI
AHMEDABAD- PRAHLAD NAGAR ASANSOL
AHMEDABAD-C G ROAD-PSG SUBSOL ASHOKNAGAR BR - PUNE
AHMEDABAD-GHATLODIA ASHRAM ROAD BRANCH
AHMEDABAD-JNP SATELLITE ASHTA
AHMEDABAD-SCBC ATREYAPURAM
AHMEDANAGAR-DELHI GATE ATRU BRANCH
AHMEDNAGAR-KAREGAON ATTINGAL
AHMEDNAGAR-UNDIRGAON ATTUR
AIZAWL AURANGABAD - PSG SUBSOL
AJMER AURANGABAD- JALNA ROAD
AJNALA BRANCH AURANGABAD-AURANGPURA
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 99 of 110 IDBI BANK Ltd.
AURANGABAD-SCB BARDDHAMAN
BADDI BARDOLI
BADYACHIWADI BAREILLY
BAGALKOT BRANCH BARGACHIA BRANCH
BAHADURGARH BARGARH
BAHRAICH BARIPADA
BALADIA - PSG BRANCH BARMER
BALASORE BARNALA
BALIA BARODA - KARELI BAUG
BALLABGARH BRANCH BARODA- ALKAPURI
BALLIA BRANCH BARODA- MANJALPUR
BALLY - HOWRAH BARODA- SIDDHANATH
BALOD BARODA-MANJHALPUR-PSG SUBSOL
BALODA BAZAR BARODA-SCB
BALUGAON BRANCH BARSHI
BALURGHAT BRANCH BARUIPUR
BANDANWARA BATALA BRANCH
BANGA BRANCH BATHINDA
BANGALORE - BANASHANKARI BEAS
BANGALORE - DOLLARS COLONY BEGUSARAI
BANGALORE - JAYANAGAR BEHALA - KOLKATA
BANGALORE - MAIN BRANCH BELGAUM - PSG BRANCH
BANGALORE - YELAHANKA BELGAUM- COLLEGE ROAD
BANGALORE -GANDINAGAR BELLARY -PARVATHINAGAR
BANGALORE -KORAMANGALA BEMETERA
BANGALORE -MISSION ROAD BERHAMPORE
BANGALORE -RAJAJI NAGAR BERHAMPUR
BANGALORE HSR LAYOUT BESUR
BANGALORE R.T. NAGAR BETTIAH
BANGALORE- BANNERGHATTA BHADALWADI
BANGALORE- DEVANAHALLI BHADGAON
BANGALORE- INDIRANAGAR BHADRAK
BANGALORE- MALLESHWARAM BHADSON BRANCH
BANGALORE- SARAKKI LAKE BHAGALPUR
BANGALORE- SARJAPURA BHALOD
BANGALORE-BASAVANAGUDI BHANDARA BRANCH
BANGALORE-MARATHAHALLI BHARATPUR
BANGALORE-MISSIONRD-PSG SUBSOL BHARUCH
BANGALORE-SCB BHATAPARA BRANCH
BANKURA BHAVNAGAR -WAGHAWADI ROAD
BANSAROLA BHAWANIPATNA
BANSWARA BHILAI
BARABANKI BHILAI CHARODA
BARAMATI BHILWARA
BARASAT BHIMAVARAM - PSG BRANCH
BARBIL BHIMTAL
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 100 of 110 IDBI BANK Ltd.
BHIWADI BRANCH CHANDIGARH SECTOR 8-C
BHIWANI CHANDIGARH-SCB
BHOJPUR CHANDIGARH-SECTOR-43
BHOPAL - KOLAR ROAD CHANDMARI
BHOPAL-ARERA COLONY- BRANCH CHANDRAPUR
BHOPAL-CENTRE POINT CHANDUR
BHOPAL-SCB CHANGANACHERRY
BHUBANESHWAR - KHANDAGIRI CHAPRA BRANCH
BHUBANESHWAR -JANPATH CHENGALPET
BHUBANESWAR - MAIN BRANCH CHENNAI - GREAMS ROAD
BHUBANESWAR-JANPATH-PSG BRANCH CHENNAI -ALWARPET
BHUBANESWAR-LEWIS ROAD BRANCH CHENNAI -ASHOK NAGAR
BHUJ- JUBILLE CIRCLE CHENNAI -MUGAPPAIR
BHUSAULA DANAPUR CHENNAI -N M ROAD
BHUSAWAL CHENNAI -NANGANALLUR
BIDADI CHENNAI -OTA
BIDAR CHENNAI -PARRYS
BIDHANNAGAR CHENNAI -PERIYAR NAGAR
BIHAR -AURANGABAD CHENNAI -SRIPERUMBUDUR
BIHAR SHARIF CHENNAI -T NAGAR
BIJAPUR CHENNAI -TAMBARAM
BIJNOR CHENNAI -VELACHERY
BIJNOR - LUCKNOW CHENNAI-AMBATTUR
BIKANER CHENNAI-AVADI
BILASPUR CHENNAI-GREAMS ROAD-PSG SUBSOL
BILIMORA BRANCH CHENNAI-KILPAUK
BOISAR CHENNAI-PORUR
BOKARO CHENNAI-SCB
BOLANGIR CHENNAI-SCB
BOPAL CHHINDWARA
BORIVALI-MANDPESHWAR RD CHICHGARH
BOTHALI CHIKHALI
BOWENPALLY - SECUNDERABAD CHIKHLI
BUDAUN CHIKMAGALUR
BULANDSHAHR CHIPLUN
BURHANPUR CHITTOOR
CASH PROCESSING CENTER - DELHI CHITTORGARH
CHAIBASA CHOHATTA
CHAKAN-PUNE BRANCH CHOPDA
CHAKDAH CHORDA
CHALISGAON CHOWK ALLAHABAD
CHAMPA CHURU BRANCH
CHANDANNAGAR COIMBATORE - AVINASHI ROAD
CHANDIGARH - PSG SUBSOL COIMBATORE - AVINASHI ROAD
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 101 of 110 IDBI BANK Ltd.
COIMBATORE-SCB DELHI-DERAWAL NAGAR
COIMBATORE-TIRCHY ROAD DELHI-DWARKA SECTOR 20
COLLEGE STREET - KOLKATA DELHI-SCB
CONTAI DELHI-VIDEOCONTOWER-PSG SUBSOL
CORPORATE OFFICE DEOGHAR
CUDDALORE DEONAR - MUMBAI BRANCH
CUDDAPAH DERABASSI
CUTTACK -COLLEGE SQUARE DESAIGANJ
CUTTACK-NAYA SARAK DEVLAPUR BRANCH
DAHANU ROAD DEWAS
DAHEGAON DHAKALGAON
DALTONGANJ DHAMRAH
DAMAN DHAMTARI BRANCH
DANAPUR DHANBAD
DARBHANGA DHARAMSHALA
DAVANAGERE DHARMAPURI
DEESA DHARWAD
DEHRADUN DHENKANAL
DEHRADUN -NEHRU COLONY DHERUA
DELHI - ASHOK VIHAR DHULE
DELHI - CHANDNI CHOWK DIBRUGARH BRANCH
DELHI - CHITTARANJAN PARK DIMAPUR
DELHI - DWARKA DINDIGUL
DELHI - JANAKPURI DOHAD
DELHI - K G MARG DOIWALA
DELHI - KAROL BAGH DOMBIVALI
DELHI - KIRTI NAGAR DOMBIVALI (E)-B.P.CHOWK
DELHI - KRISHNA NAGAR DOMBIVALI(W)-M.PHULE RD
DELHI - LAJPAT NAGAR DUBURI - JAJPUR
DELHI - MAHIPALPUR DUMKA
DELHI - MALVIYA NAGAR DURG
DELHI - MAYUR VIHAR DURGAPUR
DELHI - NEHRU PLACE DWARKA CIRCLE BR.-NASHIK
DELHI - NEW FRIENDS COLONY ELURU
DELHI - PALAM ERODE
DELHI - PASCHIM VIHAR ESPLANADE - KOLKATA
DELHI - PITAMPURA ETAH BRANCH
DELHI - PREET VIHAR ETAWAH BRANCH
DELHI - PUNJABI BAGH FAIZABAD -CIVIL LINES
DELHI - RAJOURI GARDEN FARIDABAD BRANCH
DELHI - ROHINI FARIDABAD- SECTOR 16
DELHI - SAKET FARIDABAD-SCB
DELHI - SHALIMAR BAGH BRANCH FARIDKOT
DELHI - SIRIFORT FATEHABAD
DELHI - VIDEOCON TOWER FATEHPUR BRANCH
DELHI - VIKAS PURI FEROZEPUR
DELHI - VIVEK VIHAR FIROZABAD
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 102 of 110 IDBI BANK Ltd.
GAJUWAKA BRANCH HAJIPUR
GAMHARIA HALDIA
GANGTOK HALDWANI
GARIA HALKARNI
GAWALIOR -SDM HANUMANGARH
GAYA HAORA- DOMJUR
GHATAKPUKUR BRANCH HAPUR
GHAZIABAD - INDIRA PURAM HARDOI
GHAZIABAD -RAJ NAGAR HARDWAR
GHAZIABAD-G.T.ROAD HASSAN
GHAZIABAD-LOHIA NAGAR HAWRAH
GHAZIABAD-SAHIBABAD-PSG BRANCH HAZARIBAGH
GHAZIABAD-VAISHALI HAZIRA
GIRIDIH HEAD OFFICE - DBSBU
GOBICHETTIPALAYAM HIMMATNAGAR
GODHANI HINDUPUR
GODHRA HINGOLI
GODOLI HISAR
GOLAGHAT HOSPET BRANCH
GONDA HOSUR
GONDIA HUBLI - GOKUL ROAD
GOPALGANJ BRANCH HUBLI - KUSUGAL
GORAKHPUR HUBLI- GIRIRAJ ANNXE
GOULAPAAR- KHERA HYDERABAD - L.B. NAGAR
GREATER NOIDA HYDERABAD - JUBILEE HILLS
GUJARAT -GANDHIDHAM HYDERABAD-AMEERPET
GUJARAT -GANDHINAGAR HYDERABAD-BANJARA HILLS
GULBARGA BRANCH HYDERABAD-BASHEER BAGH
GUMGAON HYDERABAD-CHAPEL RD-PSG SUBSOL
GUMLA HYDERABAD-GACHI BOWLI
GUNA HYDERABAD-HABSHIGUDA
GUNTAKAL HYDERABAD-ICRISAT
GUNTUR - PSG BRANCH HYDERABAD-KACHIGUDA
GURDASPUR HYDERABAD-KUKATPALLY
GURGAON HYDERABAD-SCB
GURGAON - SEC 10 A HYDERABAD-SECUNDARABAD
GURGAON -SOHNA ROAD ICG AIRPORT - DELHI
GURGAON -SUSHANT LOK ICHALKARANJI -KAPAD MARKET
GURGAON- SUBHASH NAGAR ICHALKARANJI- JANTA CHOWK
GUWAHATI -G.S ROAD IDAR
GUWAHATI-G S ROAD-PSG SUBSOL IDBI BANK CMS
GUWAHATI-PANBAZAR IMPHAL
GUWAHATI-VIP ROAD INDORE - PSG SUBSOL
GWAILOR -NAYA BAZAR INDORE - SUDAMA NAGAR
HABRA INDORE- RALAM KOTHI
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 103 of 110 IDBI BANK Ltd.
INDORE-A.B.ROAD JHUMRI TELAIYA
INDORE-PIPLI BAZAR JHUNJHUNUN BRANCH
INDORE-SAPNA SANGEETA JIND BRANCH
INDORE-SCB JODA
ISLAMPUR JODHPUR
ITANAGAR JORETHANG
J.K.LAKSHMIPAT UNIVERSITY JORHAT
JABALPUR JOWAI
JAGATSINGHPUR BRANCH JUNAGADH
JAGDALPUR KAITHAL
JAGRAON BRANCH KAKINADA
JAIPUR -NIMS UNIVERSITY KALLI PASCHIM
JAIPUR TONK ROAD - PSG SUBSOL KANAKAPURA BRANCH
JAIPUR--JOHRI BAZAR KANCHEEPURAM
JAIPUR-C SCHEME KANDIVILI(W)-MAHAVIR NAGAR
JAIPUR-RAJAPARK KANGRA
JAIPUR-SCB KANKER
JAIPUR-TONK ROAD KANNANGUDI
JAIPUR-VAISHALI NAGAR KANNAUJ
JAJPUR ROAD BRANCH KANNUR
JALANDHAR-JAWAHAR NAGAR KANPUR -CIVIL LINES
JALANDHAR-P O ROAD-PSG BRANCH KANPUR -M.G.ROAD
JALESWAR KANPUR-R.K. NAGAR
JALGAON - TALEGAON KAPURHOL BRANCH
JALGAON-MUKTAINNAGAR KAPURTHALA
JALGAON-NEHRU CHOWK KARAD
JALNA KARAIKUDI
JALOR BRANCH KARANJE
JALPAIGURI KARIM NAGAR
JAMMU -GRID BHAVAN KARNAL - PSG BRANCH
JAMNAGAR KARUR
JAMNER KASARAGOD
JAMSHEDPUR - PSG SUBSOL KASHIPUR
JAMSHEDPUR-SAKCHI BRANCH KATIHAR
JAMSHEDPUR-SCB KATNI
JAMSHEPUR-SHANTINIKETAN KAWARDHA
JAMSHEPUR-TELCO KEONJHAR BRANCH
JANGIPUR BRANCH KHAMGAON
JARHI KHAMMAM
JASHPUR KHANDWA
JAUNPUR KHANNA
JAWAHAR MARG - INDORE KHARAGPUR
JHAJJAR KHED
JHAMARKATRA BRANCH KHEDA
JHANSI KHEDGAON
JHARSUGUDA KHOPOLI
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 104 of 110 IDBI BANK Ltd.
KISHANGARH KOTTAKKAL BRANCH
KOCH BIHAR BRANCH KOTTAYAM
KOCHI -KADAVANTHRA KOZHIKODE- KOOTTOLI BRANCH
KOCHI- BYE PASS KOZIKHODE
KOCHI-EDAPALLY KRISHNAGIRI
KOCHI-M.G.ROAD KRISHNANAGAR BRANCH
KOCHI-PANAMPILLY-PSG SUBSOL KRISHNAPATANAM
KOCHI-SCB KULLU
KODAIKANAL KUMBAKONAM
KOHIMA KUMBHARGAON
KOLHAPUR - PSG BRANCH KUNDAPURA
KOLHAPUR -RAJARAMPURI KURHE PANACHE
KOLHAPUR -SHIVAJI CHOWK KURNOOL
KOLHAPUR- KHARI CORNER KURUKSHETRA
KOLHAPUR- SHAHUPURI KURULA
KOLHAPUR- TARABAIPARK LAKHIMPUR
KOLHAPUR-ASSEMBLY ROAD LAKHIMPUR KHERI
KOLHAPUR-KAGAL LATUR- AUSA RAOD
KOLKATA - PSG SUBSOL LONAND
KOLKATTA -BANSDRONI BRANCH LUCKNOW- ALAMBAGH
KOLKATTA -DUM DUM LUCKNOW- CHOWK
KOLKATTA -GARIAHAT LUCKNOW- GOMTINAGAR
KOLKATTA -KESTOPUR LUCKNOW- INDIRANAGAR
KOLKATTA -NARENDRAPUR (ABG) LUCKNOW- M.G.ROAD
KOLKATTA -PARK STREET LUDHIANA -BRS NAGAR
KOLKATTA -SINTHIRMORE LUDHIANA -FEROZE GANDHI MARKET
KOLKATTA-BRABOURNE ROAD LUDHIANA -G.T.ROAD
KOLKATTA-GIRISH PARK LUDHIANA- FOCAL POINT
KOLKATTA-KANKURGACHI LUDHIANA-CIVIL LINES
KOLKATTA-KHARDAH LUDHIANA-G T ROAD-PSG SUBSOL
KOLKATTA-SALT LAKE LUDHIANA-SCB
KOLKATTA-SHYAMBAZAR MACHILIPATNAM BRANCH
KOLKOTTA-BIRATI MADANA PALANPUR
KOLKOTTA-SCB MADHUBANI BRANCH
KOLKOTTA-SODEPUR MADIKERI BRANCH
KOLLAM MADIPAKKAM
KONDAGAON MADURAI
KONDHWA - KHURD - PUNE MADURAI-BY PASS ROAD
KONKONA MADURAI-K K NAGAR-PSG SUBSOL
KONNAGORE MADURAI-SCB
KOPPAL MAHAD
KORBA MAHASAMUND
KOREGAON MAHIM MUMBAI
KOTA MALAPPURAM
KOTDWARA MALDA
KOTHAMANGALAM MALEGAON
KOTPUTLI BRANCH MALKAPUR
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 105 of 110 IDBI BANK Ltd.
MALUNJE MUMBAI -GOREGAON
MANDI MUMBAI -GOREGAON(WEST)
MANDI GOBINDGARH MUMBAI -JASLOK HOSPITAL
MANDSOUR MUMBAI -JVPD SCHEME
MANESAR MUMBAI -KALBADEVI
MANGALORE -HIGHLAND ROAD MUMBAI -KHAR (WEST)
MANGALORE- KODIALBAIL MUMBAI -LALBAUG
MANGO -JHARKHAND MUMBAI -LARGE COPORATE
MANSA BRANCH MUMBAI -LOWER PAREL (WEST)
MAPUSA - GOA MUMBAI -MAROL (ANDHERI)
MARGAO MUMBAI -MULUND (WEST)
MARODA MUMBAI -NARIMAN POINT
MASUR MUMBAI -OVERSEAS
MATHURA MUMBAI -PRABHADEVI-S.G MARG
MECHEDA MUMBAI -VILE PARLE (EAST)
MEDAK BRANCH MUMBAI -WARDEN ROAD
MEDINIPUR MUMBAI BHANDUP
MEERUT MUMBAI- DADAR (WEST)
MEERUT -EVES CROSSING MUMBAI- GHATKOPAR (WEST)
MEERUT- RTO ROAD MUMBAI- MULUND (EAST)
MEHRUN MUMBAI-ANDHERI EAST-PSG SUBSOL
MEHSANA MUMBAI-ANDHERI-LINK RD
MEHUNBARE MUMBAI-BANDRA--TURNER RD
MHASURNE MUMBAI-BANDRA-MT.MARY STEPS
MHASWAD MUMBAI-BORIVALI-S.V.RD
MHOW MUMBAI-CMS DEPT
MIRAJ BRANCH MUMBAI-CUFFE PARADE
MODI NAGAR MUMBAI-DAHISAR(E)-ANAND NAGAR
MOGA MUMBAI-FORT
MOHALI MUMBAI-GIRGAON
MOHALI- SAS NAGAR MUMBAI-KALINA
MOKOKCHUNG MUMBAI-LOWER PAREL (WEST)
MORADABAD MUMBAI-MALAD-MAMLADHAR WADI
MORVI MUMBAI-MALAD-MARVE RD
MOTIHARI MUMBAI-NANA CHOWK
MOWA MUMBAI-NARIMAN PT-PSG SUBSOL
MUDDAPPUR MUMBAI-POWAI
MULLANA MUMBAI-PRABHADEVI-V.S.MARG
MUMBAI - BKC MUMBAI-SCB
MUMBAI - AMBOLI - AHNDERI MUMBAI-SCB-BKC
MUMBAI - BKC- PSG SUBSOL MUMBAI-SION (WEST)
MUMBAI - KANDIVALI BRANCH MUMBAI-THAKUR COMPLEX
MUMBAI - ULHASNAGAR MUMBAI-VERSOVA
MUMBAI -ANDHERI (EAST)-MIDC MUMBAI-VILE PARLE (WEST)
MUMBAI -CHEMBUR MUNDIKOTA
MUMBAI -CPC - MULUND MUNDRA BRANCH
MUMBAI -DADAR (EAST) MUNGELI
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 106 of 110 IDBI BANK Ltd.
MUNGER NEELANKARAI-CHENNAI
MYSORE -JAI LAXMIPURAM NEEMUCH
MYSORE- ANAND ARCADE NELLORE
NADIAD NEW OSMANPURA BRANCH
NAGAON NEW PANVEL
NAGARNAR NHAVA SHEVA
NAGAUR NIPANI
NAGPUR - TRIMURTI NAGAR NITHARI
NAGPUR - WARDHA ROAD NIVGHA
NAGPUR -CIVIL LINES NIZAMABAD
NAGPUR -DHARAMPETH NOIDA-SECTOR-18
NAGPUR -GANDHIBAGH NOIDA-SECTOR-63
NAGPUR -LAXMINAGAR OGALEWADI
NAGPUR -SADAR OLD PANVEL
NAGPUR -SITABULDI ONGOLE
NAGPUR MAIN BRANCH PACHORA
NAGPUR-SCB PAHUR
NAGPUR-SITABULDI-PSG SUBSOL PALAKKAD
NAJIBABAD PALAMPUR
NAKODAR PALANGI - PSG BRANCH
NALASOPARA(STATION ROAD) PALANI BRANCH
NALBARI PALANPUR
NALGONDA PALASDEO
NAMAKKAL PALGHAR
NANDED PALI
NANDURBAR PALLAVARAM - CHENNAI
NANDYAL PALWAL
NARAINA - DELHI PANAJI
NAREWADI PANCHGANI
NASHIK -M.G. ROAD PANCHKULA -SECTOR 11
NASHIK GANGAPUR PANCHKULA -SWASTIK VIHAR
NATEPUTE PANIPAT -G.T.ROAD
NAUPADA THANE PANJI MAIN BRANCH
NAVI MUMBAI -AIROLI PANJIM
NAVI MUMBAI -BELAPUR PARADIP
NAVI MUMBAI -KAMOTHE PARALI VAIJNATH
NAVI MUMBAI -KHARGHAR PARBHANI
NAVI MUMBAI -NERUL PARSUDIH
NAVI MUMBAI -TALOJA PATAN BRANCH
NAVI MUMBAI -VASHI SECTOR 12 PATHANAMTHITTA
NAVI MUMBAI -VASHI SECTOR 17 PATHANKOT
NAVI MUMBAI- KALAMBOLI PATIALA - TRIPURI TOWN
NAVI MUMBAI- KOPARKHAIRNE PATIALA- MALL
NAVI MUMBAI-MAHAPE PATNA -KANKARBHAGH
NAVSARI PATNA CITY
NAWANSHAHR PATNA- FRASER ROAD
NEELAMANGALAM PATNA-ASHIANA NAGAR
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 107 of 110 IDBI BANK Ltd.
PATNA-FRASER ROAD-PSG SUBSOL PURULIA
PATNA-KASHI PLACE QUTHBULLAPUR BRANCH
PERINTHALMANNA BRANCH R S PURAM-COIMBATORE-PSG BRNCH
PERUMBAVOOR RAE BARELI
PHAGWARA RAICHUR
PHALTAN RAIGAD - KARJAT
PHULLANWAL BRANCH RAIGAD -ALIBAUG
PILIBHIT BRANCH RAIGAD- GOREGAON
PIMPALKHUTA RAIGARD- PEN
PIMPRI CHINCHWAD RAIGARH
PIMPRI CHINCHWAD-PSG SUBSOL RAIKHEDA
PITHAMPUR RAIPUR - PSG SUBSOL
PITHORAGARH RAIPUR-CIVIL LINES
POLLACHI RAIPUR-SAMTA COLONY
PONDA - GOA RAIPUR-SCB
PONTA SAHIB RAIPUR-VIP AIRPORT ROAD
PORBANDAR RAJAMPET BRANCH
PRODDATUR RAJAMUNDRY - PSG BRANCH
PUDUCHERRY RAJANANDGAON
PUDUKKOTTAI RAJAPALAYAM
PUNE - F.C. ROAD - PSG SUBSOL RAJAPUR
PUNE - PASHAN - PSG BRANCH RAJARHAT GOPLAPUR - KOLKATA
PUNE -CAMP RAJENDRANAGAR BRANCH
PUNE -LAXMI ROAD RAJKOT -SHIVDARSHAN
PUNE -SADASHIV PETH RAJKOT-SCB
PUNE -TILAK ROAD RAJPURA BRANCH
PUNE LBS RD RAJSAMAND
PUNE MAIN BRANCH RAMANUJGANJ
PUNE VISHRANTWADI RAMGARH
PUNE- ANANDNAGAR RAMGARH BRANCH
PUNE- BANER RAMNAGAR
PUNE- DECCAN GYMKHANA RAMPUR BRANCH
PUNE- GANESH NAGAR RANAND
PUNE- KOTHRUD RANCHI
PUNE- LOKMANYANAGAR RANCHI -KATARUKA HOUSE
PUNE-AUNDH RANCHI ARGORA CHOWK
PUNE-F.C. ROAD RANCHI MAIN BRANCH
PUNE-HADAPSAR RANCHI-KANKE ROAD
PUNE-HINJEWADI RANIKHET
PUNE-KALYANI NAGAR RANIPET TAMIL NADU
PUNE-KOREGAON PARK RASAYANI
PUNE-NIGDI RATLAM
PUNE-SCB RATNAGIRI
PUNE-SWARGATE RAVER
PUNE-WANAWADI RAYAGADA
PURI RENUKOOT
PURNIA BRANCH RETAIL ASSET - THANE
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 108 of 110 IDBI BANK Ltd.
RETAIL ASSET CENTER - AGRA SARAIDHELA
RETAIL ASSET CENTER - BHOPAL SARAT BOSE ROAD - KOLKATA
RETAIL ASSET CENTER - RAIPUR SASARAM
RETAIL ASSET CENTER - SURAT SATARA CITY-PRATAPGANJ PETH
RETAIL ASSET CENTER DEHRADUN SATARA ROAD
RETAIL ASSET CENTER KANDIVILI SATARA-POWAI NAKA
RETAIL ASSET CENTER PIMPRI- PUN SATNA
RETAIL ASSET CENTER RAJKOT SATRAOD BRANCH
RETAIL ASSET CENTER VADODARA SAWAI MADHOPUR
RETAIL ASSET CENTRE - BELAPUR SECL ROAD - BILASPUR
RETAIL ASSET-HYDERABAD SEHORE
RETAIL ASSET-INDORE SEMMIPALAYAM
RETAIL ASSET-JAIPUR SENDHWA
RETAIL ASSET-NEW DELHI SERAMPORE BRANCH
RETAIL ASSET-PUNE SERILINGAMPALLY
RETAIL ASSETS - AURANGABAD SHAHADARA - DELHI
RETAIL ASSETS - JODHPUR SHAHAPUR
RETAIL ASSETS - LUCKNOW SHAKTI NAGAR
RETAIL ASSETS - LUDHIANA SHAMGARH BRANCH
RETAIL ASSETS - MADURAI SHILLONG
RETAIL ASSETS - NAGPUR SHIMLA
RETAIL ASSETS - NASHIK SHIMOGA
RETAIL ASSETS - VIZAG SHIRDI
RETAIL ASSETS VIJAYAWADA SHOLINGANALLUR BRANCH
RETAIL ASSETS-COIMBATORE SHRIRAMPUR
REWA SIBSAGAR BRANCH
REWARI SIKAR
RISHIKESH BRANCH SILCHAR
ROHTAK SILIGURI
ROORKEE - PSG BRANCH SILVASSA
ROURKELA SILYARI KURUD
RUDRAPUR SINGRAULI
RUPNAGAR BRANCH SINGTOM
RUPNARAYANPUR SINNER
SAGAR SIRSA
SAHARANPUR SITAMARHI
SAKALI SITAPUR
SAKHARWADI SIVAGANGA
SALEM SIVAKASI
SAMASTIPUR BRANCH SIVANMALAI BRANCH
SAMBALPUR SIWAN
SANAWAD SOHANA
SANDUR BRANCH SOLAN
SANGAMNER BRANCH SOLAPUR - NAVIPETH
SANGLI SOLAPUR -VIJAPUR ROAD
SANGRUR BRANCH SONEPAT
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 109 of 110 IDBI BANK Ltd.
SPECIALIZED CORPO BRANCH THANE THANE-VASAI (AMBADI ROAD)
SRIGANGANAGAR THANE-VASAI (BHABOLA NAKA)
SRIKAKULAM THANE-VIRAR (WEST)
SRINIKETAN BRANCH THANJAVUR BRANCH
SULTANPUR THIRUVALLUR BRANCH
SUNDER NAGAR BRANCH THIRUVANANTHAPURAM-KARAMAN
SURAJPUR THIRUVANMIYUR - CHENNAI
SURAJPUR THODUPUZHA BRANCH
SURAT -GUJ DEPOSITORY CHAMBER THRISSUR
SURAT -RING ROAD TINSUKIA
SURAT ADAJAN TIRHE
SURAT- GHODDOD ROAD TIRUCHIRAPALLY
SURAT-KUMBHARIA ROAD TIRUNELVELI
SURAT-RING ROAD-PSG SUBSOL TIRUPATHI
SURAT-SCB TIRUR
SURENDRANAGAR TIRUVALLA
SURI TOAP
TADEPALLIGUDEM TONDAPUR
TADIPATRI TONK
TALCHER TRICHY
TALEGAON DABHADE TRIPUNITHURA
TALEGAON DHAMDHERE TRIVANDRUM-SAMURDHI MAGNET
TAMLUK BRANCH TRIVANDRUM-ULLOOR
TAPESWARAM BRANCH TUMKUR
TAPOLA TUTICORINE
TARGAON UDAIPUR
TARN TARAN UDAIPUR
TASGAON UDAIPUR-SAHELI MARG
TATIBANDH UDAIPUR-SCB
TEMBHURNI UDGIR
TENALI UDHAGAMANDALAM
TEZPUR UDHAMPUR
THALASSERY - KANNUR UDUMALPET
THANA -VASANT VIHAR UDUPI
THANA-GHANTALI NAKA UJJAIN
THANE -BADLAPUR (EAST) UMBRAJ
THANE -BHIVANDI UNA
THANE -DOMBIVALI -RAMNAGAR UNJHA
THANE -GHODBUNDER ROAD UNNAO
THANE -JAMBHALI NAKA UPPARWARA
THANE -KHODALA URLA IND AREA
THANE- AMBERNATH (EAST) UTTARKASHI
THANE- KALYAN-TILAK CHOWK UTTARPARA KOTRUNG BRANCH
THANE-BHAYANDAR (WEST) VALLABH VIDYANAGAR
IDBI Bank Ltd. RFP for CTS Cheque Scanners
Page 110 of 110 IDBI BANK Ltd.
VALSAD VIZIANAGARAM
VAPI VYAHAD
VARANASI -CHOWK WAGHAPUR
VARANASI-SIGRA WAI
VASCO - GOA WANI - PSG BRANCH
VELLAKOVIL BRANCH WARANGAL
VELLORE WARDHA
VERAVAL WARJE - PUNE BRANCH
VIDISHA WARORA BRANCH
VIJAYAWADA-PADMAVATHI COMPLEX WARUD
VIJAYWADA-RING ROAD WAVARHIRE
VILLUPURAM BRANCH YAMUNANAGAR
VIRUDHUNAGAR YAWAL
VISAKHAPATNAM-BALAJI NAGAR YEOTMAL
VISAKHAPATNAM-SCB YESGAON
VISHAKHAPATNAM SEETHAMADHARA
ZIRAKPUR VITA
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