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Jan MusilDirector, Global Project Management OfficeSAP Field Services
Raimar HoelinerProgram Delivery Manager, North America PMOSAP Field Services
The new ASAP MethodologyOverview of the new ASAP Methodologyfor Implementation 7.x and ASAPBusiness Add-Ons
© SAP AG 2009. All rights reserved. / Page 2
38 YEARS OF INDUSTRY EXPERTISE
SERVICES
CONSUMERINDUSTRIES
TRADINGINDUSTRIES
FINANCIALSERVICES
PROCESSMANUFACTURING
DISCRETEMANUFACTURING
PUBLICSERVICES
© SAP AG 2009. All rights reserved. / Page 3
Presentation Objective
Topics covered in today’s sessionWhat is ASAP, why is it important for project successWhat changed - key improvementsUse case for BPMHow to access and where to fine information for further study
Our objective is to provide overview of the new, refreshed and streamlined ASAPimplementation methodology, ASAP Business Add-ons, its use in deliveryprojects along with enabling tools like SAP Solution Manager and ARIS Platform.
© SAP AG 2009. All rights reserved. / Page 4
Agenda
1. ASAP methodology supports BPM implementation
2. Key ASAP improvements
3. ASAP and BPM
4. How to access ASAP and Additional Information
© SAP AG 2009. All rights reserved. / Page 5
Today’s New RealityThe context in which businesses operate today
Today’s Business Challenges
Economic climate demands for a fast return on investment, often within the same year of the implementation
Business requirements tend to have earlier expiration dates due to the climate changes
Companies must see act fast and clearly
Customers ask for Implementation Acceleration and Best Practices
Look for ways to maximize business value
Ask for Visibility on the progress of projects and want measurable results early
Express the need to get it right for the first time
“Customers want smaller, focused projects with fast ROI” (Henning Kagermann, preliminary result meeting 2009)
© SAP AG 2009. All rights reserved. / Page 6
SAP Technology portfolio is enabling BestPractices, Own Practices, And Best Insight
SAP Technology Portfolio
Foundation & Application Lifecycle Management
(SAP NetWeaver + SAP BusinessObjects)
Business ProcessComposition
BusinessIntelligence
EnterpriseInformationManagement
ProcessIntegration
ENABLEOWN PRACTICES
Technology to extend & integrateBest Practice Processes
SAP NetWeaver CE incl. BPM/BRMSAP NetWeaver PI…
ENABLEBEST PRACTICES
Technology to run and accessbest practice processes
SAP NetWeaver 7.0, incl. EHPsSAP Solution ManagerSAP NetWeaver IdentityManagementSAP NetWeaver Portal…
PROVIDEBEST INSIGHT
Technology to Analyze, Explore andPredict Business
SAP BusinessObjects EnterpriseSAP BusinessObjects Data ServicesSAP NetWeaver MDMSAP NetWeaver BW / BWA…
© SAP AG 2009. All rights reserved. / Page 7
Governance ManagementWhy do we need a new implementation approach
© SAP AG 2009. All rights reserved. / Page 8
The new methodology for the new realityASAP 7
Description
AcceleratedSAP (ASAP) provides a proven, comprehensive,repeatable and rich implementation methodology tostreamline projects.ASAP covers implementations, upgrades, strategic studiesand more.
BenefitsReduced total cost of implementation through streamlined and modular implementation roadmap thatprovides content rich implementation accelerators, templates and guidesIndustry standard aligned project management process and guidelines – PMI PMBOKAchieve transparency of value delivery through consistent business case reflectionEnables efficient project governance and quality managementEfficient guidance for SOA, BPM and traditional implementation projectsDrive combined Business Process and IT Architecture approach (E2E)Covers entire project life-cycle – from evaluation through delivery to post project solution mgmt andoperationsDelivers revised content in all traditional ASAP areas – Project management, SAP Solution Manager,organizational change management, training, blueprinting, realization, cutover planning and execution, andothers
© SAP AG 2009. All rights reserved. / Page 9
ProcessLifecycle
• BPM Method• BPM Technology
ApplicationLifecycle
• ImplementationMethodology
• AplicationManagementSystem
ProjectLifecycle
• Projectstandardsaligned with PMIPMBOK
• PM Tools
ValueLifecycle
• ValueManagement
• Value ToolsToBeDesign
Process Owner CIO Project Manager Business Unit Owner
The New ASAP Methodology supporting multiplelifecycles and target user groups
© SAP AG 2009. All rights reserved. / Page 10
Refocus for your success
Today when using thenew ASAP framework
Yesterday
ProjectMgmt
ConfigEnhancements
Testing ValueMgmt
BusinessProcess
Mgmt
Program& Change
Mgmt
SolutionMgmt
Shifting focus from project toprogram value
© SAP AG 2009. All rights reserved. / Page 11
Agenda
1. ASAP methodology supports BPM implementation
2. Key ASAP improvements
3. ASAP and BPM
4. How to access ASAP and Additional Information
© SAP AG 2009. All rights reserved. / Page 12
ASAP 7 Significantly Improves Quality ofContent Over Entire Delivery Lifecycle
Delivery Run
RunProjectPreparation Blueprint Realization Final
PreparationGo-LiveSupport
Embedding Value Management, SOA, BPM, SAP Solution Manager, …
Significantly streamlined traditional ASAP content
Significantly revised content for areas like Blueprint, Testing, OCM, etc.
New ASAP extends coverage to the entire value chain
© SAP AG 2009. All rights reserved. / Page 13
ASAP Adds Value to the Implementation
Why and how youshould do it
Who participates
Subject area
Accelerators,samples, templates
What to do, andwhen to do it
© SAP AG 2009. All rights reserved. / Page 14
Example 1: Streamlined Work BreakdownStructure in ASAP Roadmap
WBS Structure ASAP V3.10 –current release (2009) New ASAP Methodology v7
Phase
Deliverable group
Deliverable
Sub-deliverable
Activity
Task
Output
Phase
Work stream
Deliverable
Sub-deliverable
Streamlined WBS
Realization
© SAP 2009 / Page 15
Example 2: Project Quality Gates
Integration Testsof Realization
Completed(RealizationCompleted)
FinalConfiguration of
RealizationCompleted
(Solution Built)
ProjectPreparation Solution Validation Go Live
SupportFinal
preparation
ProjectPreparation
PhaseCompleted
SolutionValidation
PhaseCompleted
CustomerAcceptance
FinalPreparation
Phasecompleted (Golive Readiness)
Projectcomplete(ProjectClosure)
BaselineConfiguration of
RealizationCompleted
ASAP Project phase
SolutionValidation
Compliancy
SolutionValidation Review
© SAP AG 2009. All rights reserved. / Page 16
Example 3: Consistent use of SAP SolutionManager through out the solution lifecycle
SAP Solution Manager in Implementation
Realization FinalPreparation
Go LiveSupportBlueprintProject
Preparation Run
Provide initialplanning andpreparation foryour SAP project
Document thebusiness processrequirements
Implementbusinessand processrequirements
Complete thepreparation forGo-Live
Cutover to liveproductiveoperation &continuous support
Operate yourSAP Solution
Issue Tracking / Monitoring / Reporting
Roadmaps
Project Administration
Define SystemLandscape
Project Definition Define BusinessBlueprint Configuration
Development
CustomizingSynchronization
Testing
End User Training& Documentation Handover
Solution Directory
Custom Code/Technical Operation
Technical Infra-structure Mgmt.
End-UserSupport
ChangeManagement
ApplicationManagement
Business ProcessOperation
SAP Solution Manager –Supporting implementation features
Define Enhance-ments & Develop.
© SAP AG 2009. All rights reserved. / Page 17
Example 4: Modular content delivery throughASAP Business Add-Ons
ASAP Core does not contain solution or industry specific content; Business Add-on packages deliver thiscontentASAP Core with Add-ons defines specific project deliverables (e.g. WBS)
KEY MESSAGE
ASAP Core – common project deliverables ASAP Business Add-on – industry or solution focused
Phase
Work stream
Deliverable
Sub-Deliverable
Standard deliverables for entire delivery project lifecycleStreamlined – reduced complexityEmphasizes new and strategic areas, e.g. IntegratedService Delivery, Value Delivery, Modeling, SOA etc.Includes standard SAP Service referencesValue-added accelerators, templates and samplesEstablishes “anchor” points for solution/industry/projecttype add-ons
Delivers solution or industry specific implementationcontentCan be switched on/off based on project needsDesigned to support implementable steps/solutionsUses ASAP Core content as basisClearly defined owner, delivery plan and maintenancestrategy
Deliverable
Sub-Deliverable
Scenario “Demand Planning”
Process 1
Process Step 1
Sub-Deliverable
© SAP AG 2009. All rights reserved. / Page 18
Concept of Core ASAP and ASAP Business Add-OnsExample: HR – business implementation content
ASAP Business Add-on delivers industry or solution specific methodology and business content for implementation out ofthe boxAll ASAP Business Add-ons deliver methodology extensions, most deliver business content in SAP Solution Manager andSAP Enterprise Modeling by IDS Scheer
KEY MESSAGE
Core ASAP – common project deliverables ASAP Add-on – industry or solution focused
Phase
Work stream
Deliverable
Sub-Deliverable
Deliverable
Sub-Deliverable
Scenario“Employee Performance
Management”
Process: FlexiblePerformance Management
Process Step: CreateCorporate Goals
Sub-Deliverable
Services
Services
BusinessContent
DEMO
© SAP AG 2009. All rights reserved. / Page 20
Agenda
1. ASAP methodology supports BPM implementation
2. Key ASAP improvements
3. ASAP and BPM – use case
4. How to access ASAP and Additional Information
© SAP AG 2009. All rights reserved. / Page 21© SAP AG 2009. All rights reserved. / Page 21
Phase 2: Detail Business Blueprint
DeliverablesPurposeTo create a body of work, know as
Business Blueprint thatAligns business requirements to theSAP business modelDocuments the TO-BE processmodelsDescribes the solution designIdentifies additional functional andtechnical requirementsObtains business sign-off onrequirements and designBlueprinting is dedicated to supportvalue delivery
Project Plan UpdateComplete, documented and signedoff
Business Process Hierarchy andDesignValue Association on ProcessLevelSolution DesignGap Identification and ResolutionSolution Landscape andArchitecture
Assessment of Organization andBusiness Process ChangesConfirmation of Implementation Date
Milestones & Key DecisionsCompleted and signed off ProcessDesignCompleted and signed off SolutionDesignCompleted and signed off gapidentification and resolutionPhase Quality AssessmentOrganizational Change Managementplans signed offData Management Plans signed offTraining executed
© SAP AG 2009. All rights reserved. / Page 22
Integration SolutionManagement
Data Management
Blueprinting – Key Deliverables
Project Management
Organization ChangeManagement and Training
Training
Business ProcessManagement
Technical SolutionManagement
PhaseStart Up
Executing, Monitoring &Controlling
Phase Closureand Sign Off
StakeholderAnalysis
CommunicationsPlan
System AdministrationProcedures
Authorization Requirementsand Design
User RoleConcept
Business OrganizationalStructure
ProjectIMG
Solution Gaps andCore Enhancements
ValueRealization
General Settingsand Master Data
Technical andIntegration Design
DevelopmentEnvironment
SupportStrategy and Procedures
Business Requirements andProcess Solution Design
Business B
lueprint
Project Kickoff M
eeting
SOA/Composition
PM Plan,Schedule
ValueArgumentation
Learning NeedsAnalysis
TrainingProject Plan
LearningDeployment Strategy
ContentDevelopment
Project TeamLevel 2 Skills Dev
Legacy DataArchive
Legacy DataMigration Plan
Data SecurityDesign
Data QualityPlan
BusinessProcess Map
Logical DataModels
TestPlanning
Testing Strategyand Approach
Change ImpactAnalysis
SOA/Composition developmentEnvironment
© SAP AG 2009. All rights reserved. / Page 23
Blueprint Approach
SAP’s Blueprint Approach is based on the following proven methodologiesValue Realization, which creates the framework for scope and delivery of expected benefitsBusiness Process Management Methodology (BPMM), which provides the framework forprocess decompositionAgile Acceleration Techniques at SAP, that support the speed to market; they incorporatevisualizations, iterative feedback loops and frequent control points
BusinessProcessManagement•BPMM•SOA•Field ServiceModeling Handbook
AccelerationTechniques•Solution Demo &Visualization
•Best Practices andPreconfiguredSolutions
•Build Cycles•Value Prototyping
ValueRealization•Value maps, driversand enablers•Value based scopemanagement•Industry Benchmarks•Value Audits
Blueprint Quality Review
Value ManagementValue Based Blueprinting Overview
© SAP 2008 / Page 24
Vision Strategy ProcessOptimization Blueprinting
Benefits /Business Case
TO-BE ProcessModel
SolutionTransformationRoadmap and
Landscape
Value Maps /KPI Definition
Pain Point &Key Process
Changes
Met
hodo
logy Enterprise Architecture ASAP
RequirementsAnalysis
Gap Analysis &Solution Design
SolutionManager
Tool
s
SAP EnterpriseArchitecture FrameworkVLM
Key
Del
iver
able
s
SolutionComposer ARIS
CVR
Aligned DeliverablesOutputs and Inputs
Full set of SAPEnabling Tools
Integrated BTC andASAP Methodology
*most critical deliverables only
Roadmap / BPM
Quality / ValueReviews
© SAP 2009 / Page 25
IT Perspective
Business Perspective
Business Process Modelingin Context of Business Blueprint
As-IsAnalysis
To-BeDesign
SolutionTransformationCalibration
1 2 3 4
Core Configuration:Solution with SAP Standard ispossible.
SOA/Composition:Solution can be enhanced by SOAelements.
Solution Gaps &CoreEnhancement:Solution needs to be enlarged bydevelopment.
PLAN (BPM) BUILD
Third Party SolutionUse of third party enhancementsare applicable.
Blue-print
Business Process ModelingProcess Design Deliverables
© SAP 2009 / Page 26
© SAP AG 2009. All rights reserved. / Page 27
Business Process ModelingBlueprint Approach and Key Deliverables
A Blueprint is defined through a body of documents
Business Scenario
Business Process
Businessprocess
step
Activity/Transaction
Business Area/ ProcessGroup
Business Process orVariant
(Transaction e.g. VA01 )
(Data entry e.g.customer name)
Organizational Structure Req. &Design doc
Business ScenarioRequirement and Design doc
Business Process Requirementand Design doc
Master Data Requirements doc
Functional Specificationdocuments (RICEFW)
Technical Solution Doc (open)
Master Data Requirementsdoc
Business ProcessFlow diagram
Project
User Role Documentation doc
Business Process List doc
Scope Key DecisionDocuments doc
Value Maps[new in 2009]
Blueprint ApproachWorkshop Guidedoc*
* Guideline documents to facilitate Blueprinting
Field ServiceModeling HandbookV4[new in 2009]*orrefer to the Link:SAP ProcessModeling Handbook,BPX, Community Wikisite*
Blueprint ApproachGuide*
Solution ManagerProcess Decomposition
Business Process ModelingLeveraging Predefined Content
Activity
MainProcess
Process
ProcessArea
Level 1
Level 2
Level 3
Level 4
SAP SolutionManager BPR
SAP Solution Maps
SAP Solution ManagerSOLAR01
© 2010 SAP America / PL1 / NA-PMO / Page 28
Accountproduct
requested
Opennew
account
AccountManagementApplication
ClientMaster
Data
RelationshipManager
AccountOpening
Form
Accountfor new
client opended
Accountfor existing
client opened
RetailAccount
ARIS
Scope Definition Process Modeling
Accountproduct
requested
Opennew
account
AccountManagementApplication
ClientMaster
Data
RelationshipManager
AccountOpening
Form
Accountfor new
client opended
Accountfor existing
client opened
RetailAccount
ARIS
Implementation AccelerationBroader than Agile
Acceleration is based on sustainable assets and the re-usable content, as well as tools andtechnology that provide a structure for re-useAcceleration can be accomplished through the elimination of unnecessary work steps withinthe implementation life cycleAcceleration of implementation and lowering of overall cost can often best be realized throughgetting it right the first time, eliminating the need for rework and associated delaysAcceleration can be achieved through compression techniques such as parallelization ofactivities and new work shop approaches
“If your only tool is a hammer, then every problem begins to look like a nail.”
Acceleration =Reduction of Friction
x Elimination of Re-WorkParallelization
Smallest possible increments along a value based roadmap
IP Re-Use x
Major Acceleration Techniques@ SAP Core Consulting
IP Re-UseBest Practices / Preconfigured solutionsBusiness Add Onss - Jump Start for Content and SolutionsProject Launch – Sprint Team
Solution Demo ApproachEarly visualization of solution for configuration and solutionenhancements through show and tell in BlueprintingIterative solution design process (workshop approach)
Parallelization of ServicesScope is based on Areas of interest / pain pointsPresales or Blueprint / n-Time Boxed ImplementationPeriods (4 weeks)Lab environment to configure complementary to projectspecific Implementation Accelerations
Iterative Build CyclesIncremental buildFrequent Q-Gatesn-Time Boxed and inspected at every increment
Com
plem
enta
ry T
echn
ique
s
© SAP AG 2009. All rights reserved. / Page 31
Accelerationthrough ASAP 7 Business Add-ons
ASAP Methodology(+ Business Add-onmethodology extensions)
ASAP Business Add-onImplementation Content
© SAP AG 2009. All rights reserved. / Page 32
Solution Demo Approach – ASAP 7
Reference• Business Case and Value Drivers• Use predefined standards and
content to illustrate end-to-endprocesses
Visualize• Use sandbox to show and tell
SAP standard key designelements
• Visualization for Developmentobjects
Listen & Engage• Determine / capture business
requirements and potentialGaps to Standard
Complement• Models• Solution Design
Verify & Accept• Verify solution design• Drive Acceptance
Visualize, Engage, Stay Focused!Visualize solutionImprove collaboration and mutualunderstandingMitigate risk to reworkAllow for incremental acceptance
Iterative Approachto Process and Solution Designdriven by process de-compositions
Acceleration Techniques are built intoASAP 7.0 Implementation Life Cycle (exemplary)
Project Launch ServicesEnable ASAP 7.0 and value deliveryPrepare Project environment
IP ReusePreconfigured Solutions / ASAP 7 Add-OnsReference KM complementing ASAP accelerators, e.g. Benchmarking
Solution Demo ApproachDemo Environment to illustrate SAP Standard
functionalityVisualization of solution enhancements (iRise)
Framework of ASAP phases
Iterative Build CyclesIterative build cycles based on
Blueprint / product scope
Parallel Integrated ServicesComplementary service for areas of interest
1 2
2 3
2 3
3
Implementation Acceleration TriageValue based Roadmap & Approach DeterminationBest Practices Fit-Gap
0
1
DEMO
© SAP AG 2009. All rights reserved. / Page 35
Agenda
1. ASAP methodology supports BPM implementation
2. Key ASAP improvements
3. ASAP and BPM
4. How to access ASAP and Additional Information
© SAP AG 2009. All rights reserved. / Page 36
SAP Solution Manager, BPM Technology(Business to Model and Modeling toExecution)
ASAP Methodology and ASAP Business add-ons
Mindset
Link between Business Governance, Process Governance andIT Governance
TRAINING
GOVERNANCEMANAGEMENT
METHODOLOGY
TOOLS
SKILLS AND RESOURCES
SDN/BPX Communityhttp://www.sdn.sap.com/irj/bpxhttp://www.sdn.sap.com/irj/bpx/bpm
COMMUNITY
Trained, certified and experienced, Project Manager, BPXAssociate and Professional
SAP UA BPM and EA Curriculum
The New Drivers License...to work in the “Real world BPM in an SAP Environment”
http://www.sdn.sap.com/irj/bpx/asapSAP Modeling HandbookBPM Use Cases
© SAP AG 2009. All rights reserved. / Page 37
Access ASAP Methodology on SAP Service Marketplacehttps://service.sap.com/asap
© SAP AG 2009. All rights reserved. / Page 38
Learn more about ASAP on BPX Community sitehttp://www.sdn.sap.com/irj/bpx/asap
© SAP AG 2009. All rights reserved. / Page 39
Learn more from Modeling Handbookhttp://wiki.sdn.sap.com/wiki/display/ModHandbook/SAP+Modeling+Handbook+-+Modeling+Standards
© SAP AG 2009. All rights reserved. / Page 40
Sign-up for BPM Webinar series to learn more
https://
© SAP AG 2009. All rights reserved. / Page 41
Thank you!
Appendix
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