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Page 1
Modernization of Local Public Services
in the Republic of Moldova
In cooperation withProject co-financed by
MONITORING COMMITTEE MEETING
23 February, 2018
Implemented by
Page 2
Intervention Area II:
Support to Regional Development Councils
Intervention Area III:
Support to Regional Development Agencies
Intervention Area IV
Institutionalisation of Training and
Capacity Development
Intervention Area I
Support in Coordination of Regional Development Policy
PROJECT OBJECTIVE:
Improve the framework conditions for
a citizen-oriented implementation of
regional development policy in
priority sectors of local public service
provision
MLPS: Phase 2
Page 3
Intervention Area 1
Legislative and normative documents regarding regional development
Achievements during October – December 2017
• Draft government decision on creation of the national agency responsible for
coordination of the National Fund for Regional Development and National
Ecological Fund was developed and submitted to MARDE and Centre for
Reforms Implementation for endorsement
• 1 Commission hearing on RD issues, as well as 2 monitoring visits in RD
North and Centre carried out by Parliamentary Commission for Public
Administration, Regional Development, Environment, and Climate Change
(currently, Parliamentary Commission for Environment and Regional
Development)
Page 4
Intervention Area 1
Next steps January – June 2018
Legislative and normative documents regarding regional development
• Draft government decision on creation of the national agency responsible for
coordination of the National Fund for Regional Development and National
Ecological Fund is approved by Government
• The establishment of the National agency responsible for administration of the
National Fund for Regional Development and National Ecological Fund is
initiated
• 2 monitoring visits in RD South and Gagauzia carried out by the Parliamentary
Commission for Environment and Regional Development
• Situation analysis on urban development carried out and concept developed
• The draft concept of the new paradigm for NSRD is developed
• Advisory support MARDE Spatial planning Department is provided (including
Study visit to Romania on spatial planning issues is carried out )
Page 5
Intervention Area 1
RBM and communication support in regional development
Achievements during October – December 2017
• 9 representatives (5 men and 4 women) from MARDE and RDAs participated
in a study visit and exchange of experience on monitoring and evaluation
practices and tools with RDA West, Timisoara, Romania that was carried out
during 23-27 October 2018.
• 8th edition of the regional development newsletter was developed, published
and distributed
• Capacity of 6 communications specialists (2 men and 4 women) from MARDE
and RDAs was enhanced on techniques of lay outing and data/info
visualisation.
Page 6
Intervention Area 1
RBM and communication support in regional development
Next steps January – June 2018
• Guidelines on results-based monitoring and evaluation of NSRD and RDS is
developed
• The revised RBM system is continuously piloted
• Mid-term evaluation of NSRD 2016-2020 is initiated
• Communications Strategy and Action Plan for MARDE is adjusted
• The brandbook for MARDE is developed
• 1 newsletter with MARDE activities is developed, published and distributed
Page 7
• The public administration reform resulting in the merger of the 3 line ministries
and creation of the new Ministry of Agriculture, Regional Development and
Environment had implications on the MLPS support, steering structure and
involved changes in the MLPS Operational Plan.
• Unclarities on territorial administrative reform create delays in the
development/amendments in the legal and normative framework related to
regional development.
• Complexity of the revisions in the RD RBM system, but also the dissolution of
MARDE division responsible for M&E in RD after the public administration
reform, jeopardised the process for revision of the RBM system in RD, both at
the strategic and projects levels.
• The extension of MARDE (former MRDC) mandate to agriculture and
environment areas and shortage of MARDE staff have implications on the
MLPS support in communication in RD.
Intervention Area 1
Challenges
Page 8
Intervention Area 2
Improving the capacities of RDAs in regional planning and programming
Achievements during October – December 2017
• Drafting of Regional Sector Programs (RSPs) for Gagauzia Development
Region:
In WSS and EE in public buildings – sectors analyses were presented
and agreed within the Regional Working Groups meetings, as well as the
methodology and criteria for identification and prioritization of possible
projects;
In RLR – the decision on development of the RSP was taken during the
jointly meeting being organized at the MARDE in November 2017 with
participation of representatives from MEI and Gagauzia RDA
Page 9
Intervention Area 2
Improving the capacities of RDAs in regional planning and programming
Achievements during October – December 2017
• Completion of Feasibility Studies in SWM resulted from RSPs:
Feasibility Studies in SWM Zones 5 and 8 are completed and handed over
to beneficiaries for endorsement
Public hearings on the Environmental Impact Assessment Reports in
SWM Zones 5 and 8 took place
Page 10
Intervention Area 2
Improving the capacities of RDAs in regional planning and programming
Next steps January – June 2018
• 3 Regional Sector Programmes for ATU Gagauzia (WSS, EE and RLR),
including the list of possible project concepts are developed
Page 11
Intervention Area 2
RDCs coordination of the implementation of the RDSs are improved
Achievements during October – December 2017
• First Regional Sector Commission (RSC) meetings in two sectors (WSS and
SWM) were convened in three Development Regions (North, Centre, South),
with technical support of MLPS experts
• The modality for support of RDAs in ensuring of secretariat services for North,
Center and South RDCs and RSCs was agreed and applied
Page 12
Intervention Area 2
RDCs coordination of the implementation of the RDSs are improved
Next steps January – June 2018
• Baseline studies for two sectors (WSS and SWM) for 3 Development Regions
(North, Centre and South), including collecting of data and recommendations
for development, are discussed at RSCs and presented to RDCs
• The RSCs in WSS and SWM sectors develop and approve their work plans
with support of MLPS experts
• Civil society representatives are engaged in monitoring of public procurement
and implementation of 18 projects in WSS and EE sectors
• Transfer of best practices for RDCs and RSCs members on WSS and SWM
sectors coordination is insured by organizing experience exchange between
the Development Regions from Moldova and abroad
Page 13
Intervention Area 2
Complementary support in implementation of public services projects is
provided
Achievements during October - December 2017
• Memoranda of Understanding for 18 investment measures (10 in WSS and 8
in EE in public buildings) were developed and coordinated
• The modality for civil society engagement in PSPs implementation was
presented to RDAs (three work plans developed)
• Capacity Development Plan for Cahul WSS service provider was developed
and approved by Board of Directors
Page 14
Intervention Area 2
Complementary support in implementation of public services projects is
provided
Next steps January – June 2018
• Memoranda of Understanding for 18 projects in WSS and EE sectors are
signed
• Standard operational procedures on the public services projects
implementation (based on 5 pillars modality and considering participative and
gender-sensitive approach) are communicated to the partners
• 16 Local Steering Committees are created and convened
• Local Citizen Committees for 17 projects in WSS and EE sectors, with
equitable representation of gender and social groups, are established and
convened
• Methodology for service delivery satisfaction survey developed
Page 15
Intervention Area 2
Complementary support in implementation of public services projects is
provided
Next steps January – June 2018
• The need for support in updating chapters of the local strategic planning and
programming in WSS and EE in public buildings sectors, with adequate focus
on social and gender aspects, is identified
• Inter-municipal cooperation agreement in WSS sector within the Leova rayon
is signed
• Two public service delegation contracts between Pelenei and Gavanoasa
communities from Cahul rayon and Cahul Apa Canal service provider are
signed
• Strengthening the capacities of Cahul and Leova WSS service providers
Page 16
Intervention Area 2
Challenges
• Lack of motivation and, consequently, low level of involvement of the
members of Regional Development Councils in regional development
processes slows down the effect of the support in strengthening the capacities
of RDCs
• Limited experience of grass-root/community-based organizations in local
development processes
Decisions to be taken
• Needs for capacity building of community-based organizations
• To include on the National working group on SWM agenda the uncertainties in
SWM sector regarding the developed FS
Page 17
Intervention Area 3
18 projects are being implemented (design stage for local public service
projects financed by EU)
Achievements during October – December 2017
The public procurement procedures technical design services was started:
• RDA Centre 7 procedures (3 WSS, 4 EE)
• RDA South 5 procedures (3 WSS, 2 EE)
• RDA North 5 procedures (3 WSS, 2 EE)
Page 18
Intervention Area 3
18 projects are being implemented (design stage for local public service
projects financed by EU)
Next steps January – June 2018
For technical design services:
• 7 technical design contracts signed by RDA Centre (3 WSS, 4 EE)
• 5 technical design contracts signed by RDA South (3 WSS, 2 EE)
• 5 technical design contracts signed by RDA North (3 WSS, 2 EE)
Page 19
Intervention Area 3
7 pilot projects (financed by Germany/SDC/Romania) are fully
implemented
Achievements during October – December 2017
• Construction works for Calarasi hospital boiler house EE project completed
• Construction works for Leova-Iargara WSS project contracted
• Rosu (Cahul R.) individual sanitation connection works contracted
Page 20
Intervention Area 3
7 pilot projects (financed by Germany/SDC/Romania) are fully
implemented
Next steps January – June 2018
• Technical design for Cahul-Lebedenco completed
• Cahul-Lebedenco construction works contracted
• Orhei hospital construction works contracted (ventilation system)
• Rosu individual sanitation connections completed
• Delivery of WSS and SWM communal service trucks contracted
Page 21
• Moldovan technical standards in EE and especially in WSS causing
High construction cost and
High operation cost
• Delayed transfer of funds to contracted company
• Low penalty-level for non- or delayed delivered goods, services and works
Decisions to be taken
• Steering Committee members urge national stakeholders to speed up reform
of technical standards
• Increase penalties for non- or delayed delivery of goods, services and works
Intervention Area 3
Challenges
Page 22
Intervention Area 4
Support the Institutionalisation of Trainings
Achievements during October – December 2017
(a) Institutionalisation of Training Modules
• Piloted three new courses
• “Management of Public Property” with APA
• “Accounting and Fiscal Procedures for WSS-Operators” with TUM
• “Public Procurement of Goods and Works for WSS-Operators” with TUM
• Reimplemented a total of 13 existing training course with APA and TUM with a
total of 248 participants (71% female)
• Training of Trainers for the pool of certified EUREM-trainers
Page 23
655
Participants(69% female)
Intervention Area 4
Support the Institutionalisation of Trainings
Aggregated Achievement in 2017
0
100
200
300
400
500
600
Strongly Agree Agree Disagree StronglyDisagree
Num
be
r o
f P
art
icip
an
ts
High Relevance and Satisfaction
Relevance: "The training course was useful for my work"
Efficient Methods: "The trainer used efficient teaching methodsand practical exercises"
WSS Service Provider(49%)
LPA 1st Level(25%)
LPA 2nd Level(19%)
RDAs, MARDE, others(7%)
31 Training Modules (5 Pilots)
Page 24
Intervention Area 4
Support the Institutionalisation of Trainings
Achievements during October – December 2017
(b) Organisational Development of Training Institutions
• APA Quality Management policy approved as well as
development of standardised process descriptions in line with
APA’s ISO 29990 action plan completed
• New website of TUM’s Institute for
Continuous Education in the WSS
Sector in line with corporate design
online
Page 25
Intervention Area 4
Support the Institutionalisation of Trainings
Achievements during October– December 2017
(c) Exchange of Good Practices/Experiences
• Study visit to Germany on “Good European Practices in Quality Management
in Professional Education” for APA´s Management team (5-10 November)
• Study visit to Romania in partnership with AMAC on “Good practices in HR
Management in the Context of Regionalization” for 40 representatives of WSS
operators (20-25 November)
• Participation of 5 EUREM trainers in 8th International EUREM Conference in
Ljubljana (29-30 November) + debriefing workshop in Chisinau with 18
participants (19 December)
Page 26
Intervention Area 4
Support the Institutionalisation of Trainings
Next steps January – June 2017
(a) Institutionalisation of Training Modules
• Assessment of training needs of LPAs completed
• 4 training modules are piloted
• 1 module in WSS sector with TUM´s ICEWSS
• 3 modules with TUM´s ICEEE
• At least 13 training modules previously developed are reimplemented
• 6 modules with APA
• 6 modules with TUM´s ICEWSS; 3 modules with TUM-EE
Page 27
Intervention Area 4
Support the Institutionalisation of Trainings
Next steps January – June 2017
(b) Organisational Development of Training Institutions
• ISO 29990 Quality Management Manual approved by the Senate of APA and
process of official ISO-audit initiated
• Soft-skill training courses for APA trainer pool implemented
• A quality management gap analysis is completed for both TUM´s ICEWSS as
well as ICEEE
Page 28
Intervention Area 4
Support the Institutionalisation of Trainings
Next steps January – June 2017
(c) Exchange of Good Practices/Experiences
• Local Government Open Forum with APA implemented
• International Workshop in Chisinau on „Good Practices in EE Planning“
implemented
• International kick-off workshop in Moldova regarding the capacity
development support to Regional Sector Commissions implemented
Page 29
Intervention Area 4
Challenges
• Lack of inclusion of APA as well as TUM in the operational steering structure
of the MLPS project
Decisions to be taken
• To include one representative of APA as well as of TUM as members of the
monitoring meeting
Page 30
Overview of MLPS Project Indicators 31 December, 2017
Indicators
Progress
Target
(2018)
1 NSRD approved where 40 recommendations were
taken into consideration.
(2017)
2 legislative and normative documents in the process
of review and adjustment:
- 1 legislative document- new law in RD;
- 1 normative document - conncept of funding system
management in the field of RD and Environment;
3 reviewed/adjusted legislative and normative
documents
(2016)
1 NSRD 2016-2020 approved by the Parliament, 40
recommendations taken into consideration
Intervention Area 1 Objective:
MARDE puts in place a coherent framework for the effective implementation of the national regional
development policy in the priority sectors
Intervention Area Objective Indicators Status
1.1
The National Strategy for Regional Development
(NSRD) for the period 2016-2020 is approved taking
into consideration 40 recommendations both from
the line ministries and RDCs.
1.2
3 (existing) legislative and normative documents
regarding regional development and involved
institutions were reviewed and, if necessary,
harmonized with the requirements of the EU
Association Agreement.
GIZs web-based Results Monitor
Page 31
Overview of MLPS Project Indicators 31 December, 2017
Indicators
Progress
Target
2.1
32 recommendations by RDCs
have been included during the
development process of regional
development strategies.
(2016)
32 recommendations taken into
consideration
2.2
The coordination of the implementation of
the regional development strategies is
exercised by the RDCs on the basis of a
results-based monitoring system linked
between national and regional level.
(2017)
The National results-based monitoring
system for NSRD 2016-2020 was
established
3 RDCs (North, Center and South) improved
the coordination of RDSs through the 6 RSCs
in WSS and SWM sectors
2.3
The prefinal stage of 5 projects (3 in
WSS and 2 in SWM sector) resulted
from
the Regional Sector Programs
implementation are finalized
3 Feasibility Studies in WSS
(Ialoveni, Hincesti and Balti) was
completed and handed over to LPAs
2 Feasibility Studies in SWM (SWZ 5
and 8) was completed and 2
Environmental Impact Assessment
Reports wad completed
32 recommendations taken into
consideration
1 national RBM system, 1 RBM system per
each RDC
5 projects
(3 in WSS and 2 in SWM sector)
Intervention Area 2 Objective:
The RDCs are enabled to coordinate the implementation of regional development strategies
Intervention Area Objective Indicators Status
GIZs web-based Results Monitor
Page 32
Overview of MLPS Project Indicators 31 December, 2017
Indicators
Progress
Target
(2018)
7 fully implemented pilot projects with a total value of
13.43 million EUR
Intervention Area 3 Objective:
Capacities of RDAs to implement regional development strategies have improved
Intervention Area Objective Indicators Status
3.1
Each of the four RDAs develops a coherent
regional development strategy for the 2016-
2020 period in accordance with the National
Strategy for Regional Develop-ment.
3.2
45 % of projects eligible for funding
developed within the 12 regional sector
programs, of a total value of 194 million EUR
are being implemented in accordance with
the quality criteria of the MRDC for the
modernization of local public services.
4 regional development strategies 2016-
2020 (North, Centre, South and ATU
Gagauzia) available
(2017)
3 project fully implemented:
- Costesti WSS, Calarasi EE, Soldanesti SWM;
4 partially implemented:
- Cahul WSS (including Rosu and Cahul -Lebedenco),
Floresti SWM, Leova WSS, Orhei EE;
EUR 7,46 million implemented
(2017)
The tender documents for 17 projects
(9 in WSS and 8 in EE sector) were
prepared;
17 public procurement-working groups
were established.
18 projects, design stage developed
3.3
7 pilot projects with a combined investment volume of
approximately 13.43 million EUR (German Federal
Ministry for Economic Cooperation, Switzerland,
Romania) are fully implemented in accordance with the
quality criteria of MRDC for the modernization of local
public services.
(2017)
4 regional development strategies 2016-
2020 (North, Centre, South and ATU
Gagauzia) available
GIZs web-based Results Monitor
Page 33
Overview of MLPS Project Indicators 31 December, 2017
Indicators
Progress
Target (2018)
(2017)
9 training modules piloted (3 with APA and 6 with TUM)
48 reimplemented (28 with APA and 20 with TUM)
In total during 2016-2017:
57 training courses ,
1.325 participants;
867 women (65%);
458 men (35%);
14 training modules in the four sectors
(2017)
> 95% of all participants either “agreed” or “strongly agreed” with
the statement "The training course was useful for my work"
57 training courses
1.325 participants;
867 women (65%);
458 men (35%);
80% of participants consider the offered training courses as useful
for their work.
4.1
Both governmental and non-governmental organizations include 14
training modules into their programmes, in accordance with the
requirements of the relevant competent institutions in relation to
modernization of local public services in priority areas
4.2
80% of participants consider the offered training courses as useful
for their work.
Intervention Area 4 Objective:
Representatives of rayons, municipalities and local service providers benefit from demand-oriented training modules of governmental and
non-governmental organizations for the modernization of local public services in the priority sectors.
Intervention Area Objective Indicators Status
GIZs web-based Results Monitor
Page 34
Orie
nta
tion
Orie
nta
tion
Rep
ort
ing
GIZ
Attributions
Inter-ministerial
CoordinationStrategic orientation
Supervision of
project
implementation
Approval of annual
/operational
implementation plan
Monitoring
implementation of
results, outputs,
activities
Supervision of local
public services
projects
Local
Level
Operational
Level
Monitoring
Commmittee
RDA GIZ
2x/
year
Up to
2020
MARDE
Rep
ort
ing
Steering
Committee
Strategic
LevelCivil
society
Carrying out
activities (OP
implementation)
MLPS Steering Structure
RDC
Private
Sector
Local Steering
Committees
CALM
Donors
RDA
Interventions and
funds synergy
Monitoring of
- obiectives
- results
- impacts
Recommendations,
adjustments and
decisions
Recommendations,
adjustments and
decisions
Inter-regional
Coordination
Local Coordination
Recommendations,
adjustments and
decisions
Ministries
Parliament
2x/
year
APA &
TUM?
Donors (observers)
4x/
year
RDC?
Page 35
All presentations can be accessed at
www.serviciilocale.md
MLPS Project Operational Plan http://serviciilocale.md/public/files/plan_operational/2018_02_12_MLPS_Operati
onal_Plan_2018_EN.pdf
MLPS Progress Report No 6:
http://www.serviciilocale.md/doc.php?l=en&idc=69&id=1504&t=/Progress-
Reports/Progress-report-No-6-MLPS-phase-2-January-December-2017
Page 36
As a federal enterprise, GIZ supports the German Government in achieving its objectives in the field of international cooperation for sustainable development.
Published byDeutsche Gesellschaft fürInternationale Zusammenarbeit (GIZ) GmbH
Registered offices, Bonn and Eschborn, Germany
‘Modernization of Local Public Services in the Republic of Moldova’ ProjectChișinau, 66 Bernardazzi st.
T + 373 22 22-83-19
F + 373 22 00-02-38I www.giz.de, www.serviciilocale.md
Thank you for your
attention!
Implemented by
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