Mental Health Hubs - ntk.eastamb.nhs.uk

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Mental Health HubsThe hubs have been set up to provide health and social care colleagues rapid access to assessment

and local evidence-based mental health services and support where needed. The hub offer is confidential and free of charge for all health and social care staff.

Staff Support Service (Norfolk and Suffolk)ICS/STP Areas: Norfolk and Waveney and SuffolkEmail: staffsupport@nsft.nhs.ukPhone: 0300 123 1335Website: www.nsft.nhs.uk/norfolk-and-suffolk-staff-support-line

Hertfordshire and Essex Staff Wellbeing Hub (Here for you)ICS/STP Areas: Hertfordshire and West, Mid, South and North East EssexEmail: hereforyou@nhs.netPhone: 03442 573960Website: www.eput.nhs.uk/our-services/here-for-you

Keeping Well BLMKICS/STP Area: Bedfordshire, Luton and Milton KeynesEmail: Keepingwell.blmk@nhs.netPhone: 01908 724227Website: www.keepingwellblmk.nhs.uk

Cambridgeshire and Peterborough Staff Support HubICS/STP Area: Cambridgeshire and PeterboroughEmail: staffmentalhealthservice@cpft.nhs.ukPhone: 0808 801 0377Website: www.cpft.nhs.uk/c19staffsupporthub

Sources of help

EEAST Wellbeing ZoneVisit our Wellbeing Zone on

East24 for further information on wellbeing support on:

Mental Health

Physical Wellbeing

Occupational Health

Crisis Support

Other Support

If you are in distress, considering self harm or are having suicidal thoughts,

contact our 24-hour ‘In-Crisis’ telephone support:

0808 196 2370

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Sources of help

The Ambulance Service Charity (TASC)02477 987 922

www.theasc.org.ukFor any current or former NHS (or private CQC

registered) ambulance serviceemployee with >12 months service, or their

close family, or university studentparamedics who are in year 2 or 3 of

their studies.

Offers help with mental,physical and financial wellbeing. Can include

counselling, physiotherapy, helpwith substance abuse, bereavement, financial

issues or general wellbeing.

Accessing Psychological Support

Emergency/crisis situationsTo support someone in severe emotional distress in the moment; extreme stress reactions, suicidal thoughts. It is vital that staff use this number only if in severe immediate crisis. Crisis Line:0808 196 2370 (available 24/7)

TRiM enquiries and referrals TRiM is an effective early-stage, peer-led, risk-assessment for ascertaining potential onset of PTS/PTSD. Referrals should be submitted to: TRiM@eastamb.nhs.uk

Bloodsplash / needlestick adviceBody Fluid Exposure Line (available daily 8am-8pm)0808 196 2371

Medication adviceMedication Line (available office hours only)0808 196 2373

Spiritual and pastoral supportChaplains team -01582 585400

Support Contact Numbers

Work related issuesHealth and work-related challenges, queries and issues including uniform, equipment, and working arrangements.Contact your line manager

General Occupational Health enquiriesFor all day-to-day OH enquiries. Available office hours only.OHgeneral.enquiry@eastamb.nhs.uk0151 459 9711

Everyday personal issuesMental health, work/personal relationship problems, legal and family advice, substance misuse, financial advice. Employee Assistance Programme:0808 196 2374 (available 24/7)

Colleague in need of support

If related to exposure to trauma at work, discuss making TRiM referral TRiM@eastamb.nhs.uk

Refer to Occupational Health if advice needed around impact on work

Discuss circumstances with colleague

If staff member is in crisis ask them to contact the crisis line (0808 196 2370) as soon as possible

If requiring advice about legal, housing, relationship, ask them to contact the Employee Assistance

Programme (0808 196 2374) as soon as possible

Manager to discuss internal support options:adjustments to work, location, hours etc. if

operationally feasible

Signpost to local mental health hub who can provide a range of free NHS support via self-referral