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Wellbeingat EEASTat EEAST
Mental Health HubsThe hubs have been set up to provide health and social care colleagues rapid access to assessment
and local evidence-based mental health services and support where needed. The hub offer is confidential and free of charge for all health and social care staff.
Staff Support Service (Norfolk and Suffolk)ICS/STP Areas: Norfolk and Waveney and SuffolkEmail: [email protected]: 0300 123 1335Website: www.nsft.nhs.uk/norfolk-and-suffolk-staff-support-line
Hertfordshire and Essex Staff Wellbeing Hub (Here for you)ICS/STP Areas: Hertfordshire and West, Mid, South and North East EssexEmail: [email protected]: 03442 573960Website: www.eput.nhs.uk/our-services/here-for-you
Keeping Well BLMKICS/STP Area: Bedfordshire, Luton and Milton KeynesEmail: [email protected]: 01908 724227Website: www.keepingwellblmk.nhs.uk
Cambridgeshire and Peterborough Staff Support HubICS/STP Area: Cambridgeshire and PeterboroughEmail: [email protected]: 0808 801 0377Website: www.cpft.nhs.uk/c19staffsupporthub
Sources of help
EEAST Wellbeing ZoneVisit our Wellbeing Zone on
East24 for further information on wellbeing support on:
Mental Health
Physical Wellbeing
Occupational Health
Crisis Support
Other Support
If you are in distress, considering self harm or are having suicidal thoughts,
contact our 24-hour ‘In-Crisis’ telephone support:
0808 196 2370
Wellbeingat EEASTat EEAST
Sources of help
The Ambulance Service Charity (TASC)02477 987 922
www.theasc.org.ukFor any current or former NHS (or private CQC
registered) ambulance serviceemployee with >12 months service, or their
close family, or university studentparamedics who are in year 2 or 3 of
their studies.
Offers help with mental,physical and financial wellbeing. Can include
counselling, physiotherapy, helpwith substance abuse, bereavement, financial
issues or general wellbeing.
Accessing Psychological Support
Emergency/crisis situationsTo support someone in severe emotional distress in the moment; extreme stress reactions, suicidal thoughts. It is vital that staff use this number only if in severe immediate crisis. Crisis Line:0808 196 2370 (available 24/7)
TRiM enquiries and referrals TRiM is an effective early-stage, peer-led, risk-assessment for ascertaining potential onset of PTS/PTSD. Referrals should be submitted to: [email protected]
Bloodsplash / needlestick adviceBody Fluid Exposure Line (available daily 8am-8pm)0808 196 2371
Medication adviceMedication Line (available office hours only)0808 196 2373
Spiritual and pastoral supportChaplains team -01582 585400
Support Contact Numbers
Work related issuesHealth and work-related challenges, queries and issues including uniform, equipment, and working arrangements.Contact your line manager
General Occupational Health enquiriesFor all day-to-day OH enquiries. Available office hours [email protected] 459 9711
Everyday personal issuesMental health, work/personal relationship problems, legal and family advice, substance misuse, financial advice. Employee Assistance Programme:0808 196 2374 (available 24/7)
Colleague in need of support
If related to exposure to trauma at work, discuss making TRiM referral [email protected]
Refer to Occupational Health if advice needed around impact on work
Discuss circumstances with colleague
If staff member is in crisis ask them to contact the crisis line (0808 196 2370) as soon as possible
If requiring advice about legal, housing, relationship, ask them to contact the Employee Assistance
Programme (0808 196 2374) as soon as possible
Manager to discuss internal support options:adjustments to work, location, hours etc. if
operationally feasible
Signpost to local mental health hub who can provide a range of free NHS support via self-referral
