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Learning from the Learning from the Commons: experiments Commons: experiments
in collaboration and in collaboration and transformationtransformation
Julia Zimmerman, Ohio UniversityJulia Zimmerman, Ohio UniversityCrit Stuart, Georgia TechCrit Stuart, Georgia Tech
CNI Fall 2004 Task Force Meeting, Portland, ORCNI Fall 2004 Task Force Meeting, Portland, ORDecember 6, 2004December 6, 2004
Learning from the Commons: Learning from the Commons: experiments in collaboration and transformationexperiments in collaboration and transformation
OutlineOutline►Our commons at a glance Our commons at a glance ►Reinventing the academic libraryReinventing the academic library►A “community center for learning”A “community center for learning”►Leveraging technologyLeveraging technology► Innovative usesInnovative uses► Issues in collaborationIssues in collaboration
Learning from the CommonsGeorgia Tech’s general productivity center
Learning from the Commons Learning from the Commons Georgia T’ech’s general productivity centerGeorgia T’ech’s general productivity center
Learning from the Commons Learning from the Commons Georgia Tech’s general productivity centerGeorgia Tech’s general productivity center
Specs:Specs:► 70 PCs (SX280) 10 Macs (iMac G5’s)70 PCs (SX280) 10 Macs (iMac G5’s)► Printers: 5 black & white; 2 color; 50 free Printers: 5 black & white; 2 color; 50 free
pages per weekpages per week► 150 applications on image150 applications on image
http://www.oit.gatech.edu/computer_labs/pc_software.cfmhttp://www.oit.gatech.edu/computer_labs/pc_software.cfm http://www.oit.gatech.edu/computer_labs/mac_software.cfmhttp://www.oit.gatech.edu/computer_labs/mac_software.cfm
► Staffed 8 am – midnight w/ IT student asstStaffed 8 am – midnight w/ IT student asst► Convenience network, power & wirelessConvenience network, power & wireless
Learning from the Commons Learning from the Commons Georgia Tech’s multimedia centerGeorgia Tech’s multimedia center
Learning from the Commons Learning from the Commons Georgia Tech’s multimedia centerGeorgia Tech’s multimedia center
Learning from the Commons Learning from the Commons Georgia Tech‘s multimedia centerGeorgia Tech‘s multimedia center
Specs:Specs:
► 17 G 5’s and 5 SX280’s; all twin-head 17 G 5’s and 5 SX280’s; all twin-head ► Rich mix of multimedia applicationsRich mix of multimedia applications
http://http://www.oit.gatech.edu/computer_labs/pc_software.cfmwww.oit.gatech.edu/computer_labs/pc_software.cfm http://http://www.oit.gatech.edu/computer_labs/mac_software.cfmwww.oit.gatech.edu/computer_labs/mac_software.cfm
► Staffed 8 am – midnight w/ IT full-time & Staffed 8 am – midnight w/ IT full-time & student asststudent asst
► Assorted peripherals for conversion & Assorted peripherals for conversion & special usespecial use
Learning from the Commons Learning from the Commons Georgia Tech’s reserve-able teaching asst. stations for tutoringGeorgia Tech’s reserve-able teaching asst. stations for tutoring
Learning from the Commons Learning from the Commons Georgia Tech’s presentation rehearsal studioGeorgia Tech’s presentation rehearsal studio
Learning from the Commons Learning from the Commons Georgia Tech’s presentation rehearsal studioGeorgia Tech’s presentation rehearsal studio
Specs:Specs:
►Mimics classroom technology for seamless Mimics classroom technology for seamless practicepractice
► Students reserve 2-hour sessions via Students reserve 2-hour sessions via desktop linkdesktop link
►Digital camera records & posts to streaming Digital camera records & posts to streaming server w/ link emailed to student for 30-day server w/ link emailed to student for 30-day retrievalretrieval
Learning from the Commons Learning from the Commons GT gaming night in the commonsGT gaming night in the commons
Learning from the Commons Learning from the Commons Ohio University’s Computer ConcourseOhio University’s Computer Concourse
Learning from the Commons Learning from the Commons Ohio University’sOhio University’s Computer ConcourseComputer Concourse
Specs:Specs:► 80 Gateway E2000 PCs with 17” LCD monitors80 Gateway E2000 PCs with 17” LCD monitors► 5 networked black & white printers; 1 color5 networked black & white printers; 1 color► 16 Gateway Solo 450 laptops16 Gateway Solo 450 laptops► 6 networked B&W printers, 1 color printer6 networked B&W printers, 1 color printer► Wireless connectivity availableWireless connectivity available► Open round the clock Sun. AM-Thursday Open round the clock Sun. AM-Thursday
midnight; open ‘til midnight Thursday, 9PM midnight; open ‘til midnight Thursday, 9PM Fri. and Sat.Fri. and Sat.
► Late-nights & weekends staffed by trained Late-nights & weekends staffed by trained paraprofessionalsparaprofessionals
Learning from the Commons Learning from the Commons Ohio University’s Reference/Instruction DeskOhio University’s Reference/Instruction Desk
Learning from the Commons Learning from the Commons A group study room at OU’s Learning CommonsA group study room at OU’s Learning Commons
Learning from the Commons Learning from the Commons Multimedia Conference Room / Presentation Rehearsal Space at Multimedia Conference Room / Presentation Rehearsal Space at
OUOU
Learning from the Commons Learning from the Commons Main service desk at OU’s Learning CommonsMain service desk at OU’s Learning Commons
Learning from the Commons Learning from the Commons Multimedia Lab at OU’s Learning CommonsMultimedia Lab at OU’s Learning Commons
Learning from the Commons Learning from the Commons Ohio University’s multimedia labOhio University’s multimedia lab
SpecsSpecs
►6 Mac G5 multimedia workstations 6 Mac G5 multimedia workstations with scannerswith scanners
►Rich mix of multimedia applicationsRich mix of multimedia applications►Staffed by one graduate assistant and Staffed by one graduate assistant and
several student assistants several student assistants ►Scanners and other peripherals Scanners and other peripherals
availableavailable
Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and
transformationtransformation
Our commons at a glance: both includeOur commons at a glance: both include
► Collaboration between Library and ITCollaboration between Library and IT► Standard and multimedia workstationsStandard and multimedia workstations► Well-trained staff on duty at all timesWell-trained staff on duty at all times► Extended hoursExtended hours► TutoringTutoring► Peripheral servicesPeripheral services► A high profile on campus, resulting in A high profile on campus, resulting in
recognition & awareness of the libraryrecognition & awareness of the library
Learning from the Commons:Learning from the Commons:experiments in collaboration and experiments in collaboration and
transformationtransformation
OU’s Learning Commons also includesOU’s Learning Commons also includes
►Student Writing CenterStudent Writing Center►Adaptive Technology RoomAdaptive Technology Room►8 group study rooms8 group study rooms►Self-service project roomSelf-service project room
Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and
transformationtransformation
Coming soon to both facilitiesComing soon to both facilities
►Further expansion into other areas of Further expansion into other areas of our libraries to incorporate additional our libraries to incorporate additional workstations, study space, and other workstations, study space, and other features features
►Coffee shopsCoffee shops
Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and
transformationtransformation
Reinventing the academic libraryReinventing the academic library
►11stst phase in transforming library for phase in transforming library for learninglearning
►Opportunity to “de-silo” logical Opportunity to “de-silo” logical partners partners
►Redefine staff roles and skill setsRedefine staff roles and skill sets►Reduce and consolidate service pointsReduce and consolidate service points
Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and
transformationtransformation
Reinventing the academic libraryReinventing the academic library
►One-stop shopping for students – One-stop shopping for students – provision of a suite of core servicesprovision of a suite of core services
►Accommodations for individual and Accommodations for individual and group workgroup work
►Library has become a critical Library has become a critical destination destination
Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and
transformationtransformation
A “community center for learning”A “community center for learning”
►Provide space for tutoring and mentoring Provide space for tutoring and mentoring activities (intentional and “gypsy”)activities (intentional and “gypsy”)
►Support student and faculty Support student and faculty experimentation on new kinds of projectsexperimentation on new kinds of projects
►Relieve faculty & TAs from training, and Relieve faculty & TAs from training, and raise bar on student outputsraise bar on student outputs
Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and
transformationtransformationA “community center for learning”A “community center for learning”
►Give enterprising students “the edge”Give enterprising students “the edge”►Enhance information competency – Enhance information competency –
sometimes “subversively”sometimes “subversively”►Provide informed technical assistance Provide informed technical assistance
at point-of-needat point-of-need►Enable creation of tutorials & learning Enable creation of tutorials & learning
objects objects
Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and
transformationtransformation
Leveraging technologyLeveraging technology
► Just-in-time updates (greater Just-in-time updates (greater responsiveness to students’ needs)responsiveness to students’ needs)
►Remodel IT support elsewhere on campusRemodel IT support elsewhere on campus►Today’s multimedia is tomorrow’s Today’s multimedia is tomorrow’s
standard tool setstandard tool set►Experimenting with new applications (3-Experimenting with new applications (3-
D)D)
Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and
transformationtransformation
Leveraging technologyLeveraging technology
►Make available temporary massive file Make available temporary massive file space for individualsspace for individuals
► Provide off-the-shelf tools for a variety of Provide off-the-shelf tools for a variety of needs (e.g. virtual meetings)needs (e.g. virtual meetings)
► Loan tablet computers, laptops, digital Loan tablet computers, laptops, digital cameras, etc.cameras, etc.
► Showcase new technology for student Showcase new technology for student purchasepurchase
Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and
transformationtransformationInnovative uses of commonsInnovative uses of commons
► Base for student- and faculty-sponsored Base for student- and faculty-sponsored eventsevents
► Student and faculty gallery/showcaseStudent and faculty gallery/showcase► Presentation rehearsal spacePresentation rehearsal space► Vendor-sponsored demos and trainingVendor-sponsored demos and training► Freshman registration (PR) Freshman registration (PR) ► Fun & unexpected events: games, movies, Fun & unexpected events: games, movies,
wacky decorations and “after hour” wacky decorations and “after hour” functionsfunctions
Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and
transformationtransformationIssues in collaborationIssues in collaboration
► Important to establishing a logical mix of Important to establishing a logical mix of collaboratorscollaborators
► Collaborative development of vision / mission / Collaborative development of vision / mission / goals essentialgoals essential
► Trust, communication, melding customer service Trust, communication, melding customer service philosophies and cultures is key, but takes timephilosophies and cultures is key, but takes time
► Skill sets and performance expectations of staff, Skill sets and performance expectations of staff, job classification, pay scale, hiring – critical job classification, pay scale, hiring – critical issuesissues
Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and
transformationtransformation
Issues in collaborationIssues in collaboration
►Attracting new elements into the Attracting new elements into the commonscommons
►Management / oversightManagement / oversight►Expert observation and commentaryExpert observation and commentary►Repercussions on all library programmingRepercussions on all library programming►Measurement / assessmentMeasurement / assessment
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