Learning from the Learning from the Commons: experiments Commons: experiments

in collaboration and in collaboration and transformationtransformation

Julia Zimmerman, Ohio UniversityJulia Zimmerman, Ohio UniversityCrit Stuart, Georgia TechCrit Stuart, Georgia Tech

CNI Fall 2004 Task Force Meeting, Portland, ORCNI Fall 2004 Task Force Meeting, Portland, ORDecember 6, 2004December 6, 2004

Learning from the Commons: Learning from the Commons: experiments in collaboration and transformationexperiments in collaboration and transformation

OutlineOutline►Our commons at a glance Our commons at a glance ►Reinventing the academic libraryReinventing the academic library►A “community center for learning”A “community center for learning”►Leveraging technologyLeveraging technology► Innovative usesInnovative uses► Issues in collaborationIssues in collaboration

Learning from the CommonsGeorgia Tech’s general productivity center

Learning from the Commons Learning from the Commons Georgia T’ech’s general productivity centerGeorgia T’ech’s general productivity center

Learning from the Commons Learning from the Commons Georgia Tech’s general productivity centerGeorgia Tech’s general productivity center

Specs:Specs:► 70 PCs (SX280) 10 Macs (iMac G5’s)70 PCs (SX280) 10 Macs (iMac G5’s)► Printers: 5 black & white; 2 color; 50 free Printers: 5 black & white; 2 color; 50 free

pages per weekpages per week► 150 applications on image150 applications on image

http://www.oit.gatech.edu/computer_labs/pc_software.cfmhttp://www.oit.gatech.edu/computer_labs/pc_software.cfm http://www.oit.gatech.edu/computer_labs/mac_software.cfmhttp://www.oit.gatech.edu/computer_labs/mac_software.cfm

► Staffed 8 am – midnight w/ IT student asstStaffed 8 am – midnight w/ IT student asst► Convenience network, power & wirelessConvenience network, power & wireless

Learning from the Commons Learning from the Commons Georgia Tech’s multimedia centerGeorgia Tech’s multimedia center

Learning from the Commons Learning from the Commons Georgia Tech’s multimedia centerGeorgia Tech’s multimedia center

Learning from the Commons Learning from the Commons Georgia Tech‘s multimedia centerGeorgia Tech‘s multimedia center

Specs:Specs:

► 17 G 5’s and 5 SX280’s; all twin-head 17 G 5’s and 5 SX280’s; all twin-head ► Rich mix of multimedia applicationsRich mix of multimedia applications

http://http://www.oit.gatech.edu/computer_labs/pc_software.cfmwww.oit.gatech.edu/computer_labs/pc_software.cfm http://http://www.oit.gatech.edu/computer_labs/mac_software.cfmwww.oit.gatech.edu/computer_labs/mac_software.cfm

► Staffed 8 am – midnight w/ IT full-time & Staffed 8 am – midnight w/ IT full-time & student asststudent asst

► Assorted peripherals for conversion & Assorted peripherals for conversion & special usespecial use

Learning from the Commons Learning from the Commons Georgia Tech’s reserve-able teaching asst. stations for tutoringGeorgia Tech’s reserve-able teaching asst. stations for tutoring

Learning from the Commons Learning from the Commons Georgia Tech’s presentation rehearsal studioGeorgia Tech’s presentation rehearsal studio

Learning from the Commons Learning from the Commons Georgia Tech’s presentation rehearsal studioGeorgia Tech’s presentation rehearsal studio

Specs:Specs:

►Mimics classroom technology for seamless Mimics classroom technology for seamless practicepractice

► Students reserve 2-hour sessions via Students reserve 2-hour sessions via desktop linkdesktop link

►Digital camera records & posts to streaming Digital camera records & posts to streaming server w/ link emailed to student for 30-day server w/ link emailed to student for 30-day retrievalretrieval

Learning from the Commons Learning from the Commons GT gaming night in the commonsGT gaming night in the commons

Learning from the Commons Learning from the Commons Ohio University’s Computer ConcourseOhio University’s Computer Concourse

Learning from the Commons Learning from the Commons Ohio University’sOhio University’s Computer ConcourseComputer Concourse

Specs:Specs:► 80 Gateway E2000 PCs with 17” LCD monitors80 Gateway E2000 PCs with 17” LCD monitors► 5 networked black & white printers; 1 color5 networked black & white printers; 1 color► 16 Gateway Solo 450 laptops16 Gateway Solo 450 laptops► 6 networked B&W printers, 1 color printer6 networked B&W printers, 1 color printer► Wireless connectivity availableWireless connectivity available► Open round the clock Sun. AM-Thursday Open round the clock Sun. AM-Thursday

midnight; open ‘til midnight Thursday, 9PM midnight; open ‘til midnight Thursday, 9PM Fri. and Sat.Fri. and Sat.

► Late-nights & weekends staffed by trained Late-nights & weekends staffed by trained paraprofessionalsparaprofessionals

Learning from the Commons Learning from the Commons Ohio University’s Reference/Instruction DeskOhio University’s Reference/Instruction Desk

Learning from the Commons Learning from the Commons A group study room at OU’s Learning CommonsA group study room at OU’s Learning Commons

Learning from the Commons Learning from the Commons Multimedia Conference Room / Presentation Rehearsal Space at Multimedia Conference Room / Presentation Rehearsal Space at

OUOU

Learning from the Commons Learning from the Commons Main service desk at OU’s Learning CommonsMain service desk at OU’s Learning Commons

Learning from the Commons Learning from the Commons Multimedia Lab at OU’s Learning CommonsMultimedia Lab at OU’s Learning Commons

Learning from the Commons Learning from the Commons Ohio University’s multimedia labOhio University’s multimedia lab

SpecsSpecs

►6 Mac G5 multimedia workstations 6 Mac G5 multimedia workstations with scannerswith scanners

►Rich mix of multimedia applicationsRich mix of multimedia applications►Staffed by one graduate assistant and Staffed by one graduate assistant and

several student assistants several student assistants ►Scanners and other peripherals Scanners and other peripherals

availableavailable

Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and

transformationtransformation

Our commons at a glance: both includeOur commons at a glance: both include

► Collaboration between Library and ITCollaboration between Library and IT► Standard and multimedia workstationsStandard and multimedia workstations► Well-trained staff on duty at all timesWell-trained staff on duty at all times► Extended hoursExtended hours► TutoringTutoring► Peripheral servicesPeripheral services► A high profile on campus, resulting in A high profile on campus, resulting in

recognition & awareness of the libraryrecognition & awareness of the library

Learning from the Commons:Learning from the Commons:experiments in collaboration and experiments in collaboration and

transformationtransformation

OU’s Learning Commons also includesOU’s Learning Commons also includes

►Student Writing CenterStudent Writing Center►Adaptive Technology RoomAdaptive Technology Room►8 group study rooms8 group study rooms►Self-service project roomSelf-service project room

Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and

transformationtransformation

Coming soon to both facilitiesComing soon to both facilities

►Further expansion into other areas of Further expansion into other areas of our libraries to incorporate additional our libraries to incorporate additional workstations, study space, and other workstations, study space, and other features features

►Coffee shopsCoffee shops

Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and

transformationtransformation

Reinventing the academic libraryReinventing the academic library

►11stst phase in transforming library for phase in transforming library for learninglearning

►Opportunity to “de-silo” logical Opportunity to “de-silo” logical partners partners

►Redefine staff roles and skill setsRedefine staff roles and skill sets►Reduce and consolidate service pointsReduce and consolidate service points

Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and

transformationtransformation

Reinventing the academic libraryReinventing the academic library

►One-stop shopping for students – One-stop shopping for students – provision of a suite of core servicesprovision of a suite of core services

►Accommodations for individual and Accommodations for individual and group workgroup work

►Library has become a critical Library has become a critical destination destination

Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and

transformationtransformation

A “community center for learning”A “community center for learning”

►Provide space for tutoring and mentoring Provide space for tutoring and mentoring activities (intentional and “gypsy”)activities (intentional and “gypsy”)

►Support student and faculty Support student and faculty experimentation on new kinds of projectsexperimentation on new kinds of projects

►Relieve faculty & TAs from training, and Relieve faculty & TAs from training, and raise bar on student outputsraise bar on student outputs

Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and

transformationtransformationA “community center for learning”A “community center for learning”

►Give enterprising students “the edge”Give enterprising students “the edge”►Enhance information competency – Enhance information competency –

sometimes “subversively”sometimes “subversively”►Provide informed technical assistance Provide informed technical assistance

at point-of-needat point-of-need►Enable creation of tutorials & learning Enable creation of tutorials & learning

objects objects

Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and

transformationtransformation

Leveraging technologyLeveraging technology

► Just-in-time updates (greater Just-in-time updates (greater responsiveness to students’ needs)responsiveness to students’ needs)

►Remodel IT support elsewhere on campusRemodel IT support elsewhere on campus►Today’s multimedia is tomorrow’s Today’s multimedia is tomorrow’s

standard tool setstandard tool set►Experimenting with new applications (3-Experimenting with new applications (3-

D)D)

Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and

transformationtransformation

Leveraging technologyLeveraging technology

►Make available temporary massive file Make available temporary massive file space for individualsspace for individuals

► Provide off-the-shelf tools for a variety of Provide off-the-shelf tools for a variety of needs (e.g. virtual meetings)needs (e.g. virtual meetings)

► Loan tablet computers, laptops, digital Loan tablet computers, laptops, digital cameras, etc.cameras, etc.

► Showcase new technology for student Showcase new technology for student purchasepurchase

Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and

transformationtransformationInnovative uses of commonsInnovative uses of commons

► Base for student- and faculty-sponsored Base for student- and faculty-sponsored eventsevents

► Student and faculty gallery/showcaseStudent and faculty gallery/showcase► Presentation rehearsal spacePresentation rehearsal space► Vendor-sponsored demos and trainingVendor-sponsored demos and training► Freshman registration (PR) Freshman registration (PR) ► Fun & unexpected events: games, movies, Fun & unexpected events: games, movies,

wacky decorations and “after hour” wacky decorations and “after hour” functionsfunctions

Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and

transformationtransformationIssues in collaborationIssues in collaboration

► Important to establishing a logical mix of Important to establishing a logical mix of collaboratorscollaborators

► Collaborative development of vision / mission / Collaborative development of vision / mission / goals essentialgoals essential

► Trust, communication, melding customer service Trust, communication, melding customer service philosophies and cultures is key, but takes timephilosophies and cultures is key, but takes time

► Skill sets and performance expectations of staff, Skill sets and performance expectations of staff, job classification, pay scale, hiring – critical job classification, pay scale, hiring – critical issuesissues

Learning from the Commons: Learning from the Commons: experiments in collaboration and experiments in collaboration and

transformationtransformation

Issues in collaborationIssues in collaboration

►Attracting new elements into the Attracting new elements into the commonscommons

►Management / oversightManagement / oversight►Expert observation and commentaryExpert observation and commentary►Repercussions on all library programmingRepercussions on all library programming►Measurement / assessmentMeasurement / assessment