INNOVATIVE MARKETING CONCEPTS FOR SUSTAINABLE · PDF fileTourismusmanagement Universität...

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INV

EN

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vativ

e In

nova

tive

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cept

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tain

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tain

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rism

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rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Sei

te

Sei

te 11

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

Sup

port

edby

the

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

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INN

OV

AT

IVE

MA

RK

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ING

CO

NC

EP

TS

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VA

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AR

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CE

PT

S

FO

R S

US

TA

INA

BL

E T

OU

RIS

M (

INV

EN

T)

FO

R S

US

TA

INA

BL

E T

OU

RIS

M (

INV

EN

T)

Pro

ject

goa

ls a

nd d

esig

n

Tho

mas

Hel

lwig

, Uni

vers

ity o

f Lue

nebu

rg4t

h N

ovem

ber

2004

INV

EN

TIN

VE

NT

Inno

vativ

e In

nova

tive

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ketin

g M

arke

ting

Con

cept

sC

once

pts

for

for

Sus

tain

able

Sus

tain

able

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rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

22

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

PR

OJE

CT

GO

AL

SP

RO

JEC

T G

OA

LS

•M

odel

dev

elop

men

t of s

usta

inab

le to

uris

m o

ffers

in

co-o

pera

tion

with

indu

stria

l and

res

earc

h pa

rtne

rs:

-M

ass

mar

ket g

roup

s ar

e ta

rget

ed, n

ot e

co-n

iche

gro

ups

-T

he s

tart

ing

poin

t is

the

desi

res

and

dem

ands

of e

xper

ienc

ed

trav

elle

rs (

own

empi

rical

res

earc

h)

-T

he w

hole

jour

ney

is c

onsi

dere

d: a

rriv

al a

nd d

epar

ture

, ac

com

mod

atio

n, lo

cal a

ctiv

ities

-O

ptim

izat

ion

oppo

rtun

ities

conc

erni

ng e

xist

ing

offe

rs a

s w

ell a

s su

bstit

utio

n po

tent

ials

of le

ss s

usta

inab

le a

s w

ell a

s m

ore

sust

aina

ble

holid

ay tr

ips

are

inve

stig

ated

with

res

pect

to

sust

aina

bilit

y

INV

EN

TIN

VE

NT

Inno

vativ

e In

nova

tive

Mar

ketin

g M

arke

ting

Con

cept

sC

once

pts

for

for

Sus

tain

able

Sus

tain

able

Tou

rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

33

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

PA

RT

NE

RS

PA

RT

NE

RS

Un

iver

sitä

t L

ün

ebu

rgT

ou

rism

usm

anag

emen

t

in c

o-o

per

atio

nw

ith

:

INV

EN

TIN

VE

NT

Inno

vativ

e In

nova

tive

Mar

ketin

g M

arke

ting

Con

cept

sC

once

pts

for

for

Sus

tain

able

Sus

tain

able

Tou

rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

44

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

The

ory

ST

RU

CT

UR

E O

F T

HE

RE

SE

AR

CH

PR

OJE

CT

ST

RU

CT

UR

E O

F T

HE

RE

SE

AR

CH

PR

OJE

CT

Tra

nsfe

r

Pra

ctic

e

1. C

on

cep

t p

has

e

2. C

ross

-sec

tio

n a

nal

ysis

3. In

-dep

th a

nal

ysis

4. S

trat

egy

ph

ase

5. O

rgan

izat

ion

ph

ase

6. C

om

mu

nic

atio

n p

has

e

Pro

ject

ph

ases

Sch

edu

le

2002

2003

2004

05

INV

EN

TIN

VE

NT

Inno

vativ

e In

nova

tive

Mar

ketin

g M

arke

ting

Con

cept

sC

once

pts

for

for

Sus

tain

able

Sus

tain

able

Tou

rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

55

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

CO

NC

EP

T P

HA

SE

(P

HA

SE

1)

CO

NC

EP

T P

HA

SE

(P

HA

SE

1)

1. C

on

cep

t p

has

e

2. C

ross

-sec

tio

n a

nal

ysis

3. In

-dep

th a

nal

ysis

4. S

trat

egy

ph

ase

5. O

rgan

izat

ion

ph

ase

6. C

om

mu

nic

atio

n p

has

e

Pro

ject

ph

ases

Sch

edu

le

2002

2003

2004

05

•D

etai

led

an

alys

is o

f ex

isti

ng

ap

pro

ach

es t

o s

ust

ain

able

to

uri

sm

•D

evel

op

men

t o

f a

bas

is f

or

asse

ssm

ent

wit

h r

egar

d t

o t

he

sele

ctio

n o

f ta

rget

reg

ion

s fr

om

th

e p

ersp

ecti

ve o

f su

stai

nab

ility

INV

EN

TIN

VE

NT

Inno

vativ

e In

nova

tive

Mar

ketin

g M

arke

ting

Con

cept

sC

once

pts

for

for

Sus

tain

able

Sus

tain

able

Tou

rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

66

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

CR

OS

SC

RO

SS

-- SE

CT

ION

AN

AL

YS

IS (

PH

AS

E 2

)S

EC

TIO

N A

NA

LY

SIS

(P

HA

SE

2)

1. C

on

cep

t p

has

e

2. C

ross

-sec

tio

n a

nal

ysis

3. In

-dep

th a

nal

ysis

4. S

trat

egy

ph

ase

5. O

rgan

izat

ion

ph

ase

6. C

om

mu

nic

atio

n p

has

e

Pro

ject

ph

ases

Sch

edu

le

2002

2003

2004

05

•A

ctu

al a

nd

tre

nd

an

alys

is o

f th

e G

erm

an h

olid

ay t

rave

l mar

ket

(Bas

is:

Mo

bili

ty)

•E

con

om

ic, e

colo

gic

al a

nd

so

cial

an

alys

es o

f h

olid

ay t

rip

s

•S

elec

tio

n o

f 4

des

tin

atio

ns

rele

van

t to

su

stai

nab

ility

an

d e

xper

ien

ce

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vativ

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nova

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ketin

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tain

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tain

able

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rism

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rism

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ntin

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-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

77

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

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iver

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t L

ün

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LID

AY

TR

IPS

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pe

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epu

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ps

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tain

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tain

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rism

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mus

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.de

Pag

e P

age

88

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

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rg

ININ-- D

EP

TH

AN

AL

YS

IS (

PH

AS

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EP

TH

AN

AL

YS

IS (

PH

AS

E 3

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1. C

on

cep

t p

has

e

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ysis

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egy

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rgan

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ion

ph

ase

6. C

om

mu

nic

atio

n p

has

e

Pro

ject

ph

ases

Zei

tpla

n

2002

2003

2004

05

•In

-dep

th a

nal

ysis

of

spec

ific

tar

get

g

rou

ps

wit

h r

esp

ect

to h

olid

ay

mo

tive

s, a

ccep

tan

ce a

nd

res

trai

nts

co

nce

rnin

g s

ust

ain

able

ho

liday

off

ers

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ual

itat

ive

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iric

ism

: 4

gro

up

dis

cuss

ion

s,

60 in

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th in

terv

iew

s

•Q

uan

tita

tive

so

cio

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pir

ical

su

rvey

(20

00 t

rave

llers

)

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VE

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vativ

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nova

tive

Mar

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ting

Con

cept

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pts

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for

Sus

tain

able

Sus

tain

able

Tou

rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

99

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

DE

VE

LO

PM

EN

T O

F A

TA

RG

ET

GR

OU

P M

OD

EL

D

EV

EL

OP

ME

NT

OF

A T

AR

GE

T G

RO

UP

MO

DE

L

FO

R T

HE

TR

AV

EL

MA

RK

ET

FO

R T

HE

TR

AV

EL

MA

RK

ET

...w

hich

sho

uld

prov

ide

insi

ghts

into

the

trav

el b

ehav

iour

, req

uire

men

ts a

nd d

esire

s of

the

targ

et g

roup

s as

wel

l as

thei

r m

otiv

atio

nal

back

grou

nd

into

the

attr

activ

enes

s of

inno

vativ

e to

uris

m o

ffers

that

re

pres

ent s

teps

in th

e di

rect

ion

of s

usta

inab

ility

into

the

subs

titut

ion

and

optim

izat

ion

pote

ntia

l tow

ards

su

stai

nabi

lity

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EN

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VE

NT

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vativ

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nova

tive

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ketin

g M

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cept

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once

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for

for

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tain

able

Sus

tain

able

Tou

rism

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rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

1010

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

HO

LID

AY

AN

D T

RA

VE

L T

YP

OL

OG

YH

OL

IDA

Y A

ND

TR

AV

EL

TY

PO

LO

GY

Th

e d

eman

din

g

cult

ura

l tra

velle

r15

%

Th

e n

atu

re a

nd

o

utd

oo

r h

olid

aym

aker

14%

Th

e su

n-a

nd

-bea

ch

pac

kag

e h

olid

aym

aker

20%

Th

e u

nco

nve

nti

on

al

dis

cove

rer

10%

Th

e fu

n-a

nd

-act

ion

h

olid

aym

aker

11%

Th

e ch

ildre

n-

and

fa

mili

y-o

rien

tate

d

ho

liday

mak

er14

%

Th

e tr

adit

ion

al

hab

itu

ate

ho

liday

mak

er16

%

INV

EN

TIN

VE

NT

Inno

vativ

e In

nova

tive

Mar

ketin

g M

arke

ting

Con

cept

sC

once

pts

for

for

Sus

tain

able

Sus

tain

able

Tou

rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

1111

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

ST

RA

TE

GY

PH

AS

E (

PH

AS

E 4

)S

TR

AT

EG

Y P

HA

SE

(P

HA

SE

4)

1. C

on

cep

t p

has

e

2. C

ross

-sec

tio

n a

nal

ysis

3. In

-dep

th a

nal

ysis

4. S

trat

egy

ph

ase

5. O

rgan

izat

ion

ph

ase

6. C

om

mu

nic

atio

n p

has

e

Pro

ject

ph

ases

Sch

edu

le

2002

2003

2004

05

•In

teg

rati

on

of

the

pri

nci

ple

of

su

stai

nab

ility

into

str

ateg

ic m

arke

tin

g

pla

nn

ing

•D

edu

ctio

n o

f su

stai

nab

le m

arke

tin

g

stra

teg

ies

for

the

sele

cted

d

esti

nat

ion

s ac

cord

ing

to

tar

get

gro

up

•Id

enti

fica

tio

n o

f m

arke

t o

pp

ort

un

itie

s fo

r im

ple

men

tati

on

of

the

stra

teg

y

INV

EN

TIN

VE

NT

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vativ

e In

nova

tive

Mar

ketin

g M

arke

ting

Con

cept

sC

once

pts

for

for

Sus

tain

able

Sus

tain

able

Tou

rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

1212

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

ST

RA

TE

GY

DE

VE

LO

PM

EN

TS

TR

AT

EG

Y D

EV

EL

OP

ME

NT

•S

trat

egie

sfo

r su

stai

nab

leto

uri

sm-

Dev

elop

men

t of o

ffers

with

a h

ighe

r co

ntrib

utio

n of

sus

tain

abili

ty-

Sub

stitu

tion

of le

ss s

usta

inab

le to

uris

m o

ffers

thro

ugh

mor

e su

stai

nabl

e of

fers

•A

pp

roac

h:

-S

elec

tion

of r

elev

ant t

arge

t gro

ups

for

the

four

INV

EN

T d

estin

atio

ns(M

eckl

enbu

rg-W

este

rn P

omer

ania

, Nor

ther

n Ita

ly, T

urke

y, D

omin

ican

Rep

ublic

) ba

sed

on e

mpi

ricis

m

-D

eter

min

atio

n of

an

outli

ne s

trat

egy

for

each

targ

et g

roup

in te

rms

of

sust

aina

bilit

y

-E

stab

lishi

ngth

e pr

esen

tatio

n re

gard

ing

the

them

e of

sus

tain

abili

ty(e

xplic

it/im

plic

it)

Pre

sent

atio

n of

the

appr

oach

bas

edon

the

exam

ple

of M

eckl

enbu

rg-W

este

rnP

omer

ania

INV

EN

TIN

VE

NT

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vativ

e In

nova

tive

Mar

ketin

g M

arke

ting

Con

cept

sC

once

pts

for

for

Sus

tain

able

Sus

tain

able

Tou

rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

1313

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

QU

ES

TIO

N:

HO

W A

TT

RA

CT

IVE

IS M

EC

KL

EN

BU

RG

Q

UE

ST

ION

: H

OW

AT

TR

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TH

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Th

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al

dis

cove

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Th

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n-a

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kag

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olid

aym

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and

fam

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ori

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ted

ho

liday

mak

er

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atu

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nd

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r h

olid

aym

aker

Th

e d

eman

din

gcu

ltu

ral t

rave

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Th

e tr

adit

ion

al

hab

itu

ate

ho

liday

mak

er

very

attr

activ

era

ther

attr

activ

e le

ss a

ttrac

tive

not a

ttrac

tive

don’

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w/n

.a.

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mp

le

INV

EN

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VE

NT

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vativ

e In

nova

tive

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ketin

g M

arke

ting

Con

cept

sC

once

pts

for

for

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tain

able

Sus

tain

able

Tou

rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

1414

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

TH

E N

AT

UR

E A

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OU

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TH

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AT

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EN

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VE

NT

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vativ

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nova

tive

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ketin

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once

pts

for

for

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tain

able

Sus

tain

able

Tou

rism

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rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

1515

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

Ave

rage

soc

iode

mog

raph

ic p

rofil

e w

ith a

slig

ht tr

end

tow

ards

you

ng a

nd m

iddl

e ag

e-gr

oups

Hou

seho

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with

ch

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nar

e sl

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ly o

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repr

esen

ted

Hig

her

and

mid

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educ

atio

n, p

redo

min

antly

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edM

idd

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o h

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com

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ith s

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EN

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VE

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vativ

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nova

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ketin

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once

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for

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tain

able

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tain

able

Tou

rism

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rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

1616

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

Inte

rest

in s

usta

inab

le h

olid

ay o

ffers

: eco

frie

ndly

and

soc

ially

ju

st

Will

ing

to s

pend

mor

e m

oney

for

thes

e of

fers

Look

ing

for

activ

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nd d

iver

sion

, spo

rts

and

exer

cise

in fr

esh

air

Com

bine

s or

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atio

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war

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mily

and

exp

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nce

Ple

asu

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act

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seas

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dd

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ho

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cou

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r h

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tain

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Tou

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mus

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Pag

e P

age

1717

4th

Nov

embe

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044t

h N

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ber

2004

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mus

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Pag

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age

1818

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

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ent

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iver

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mus

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Pag

e P

age

1919

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

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Pac

kage

tour

s ar

e so

mew

hat u

nder

-rep

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ber

of a

rriv

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by c

ar a

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ht s

tays

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mos

tly m

ade

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otel

s / h

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co

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als

o in

apa

rtm

ents

or

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t hol

iday

des

tinat

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lic tr

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uent

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xib

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as p

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an

d a

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qu

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r th

e en

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nat

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EN

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VE

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nova

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usto

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Pag

e P

age

2020

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

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Un

iver

sitä

t L

ün

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nom

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ly in

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gro

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tabl

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r pr

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and

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peak

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man

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ly u

nder

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; but

grea

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tin

holid

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in G

erm

any

and

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klen

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ania

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lity-

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r cl

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get g

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w ty

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is t

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e P

age

2121

4th

Nov

embe

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044t

h N

ovem

ber

2004

To

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2222

4th

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ovem

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2004

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2323

4th

Nov

embe

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ovem

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2004

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age

2424

4th

Nov

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s o

f co

un

trys

ide

acti

viti

es:

bicy

cle

tour

s, p

addl

ing,

kaya

k an

d ca

noe

tour

s, h

ikin

g

-O

ffer

sto

exp

erie

nce

nat

ure

:to

urs

by b

ike

or b

oat,

saili

ng,

hous

eboa

ttou

rs, r

aft-

mak

ing

wor

ksho

ps, s

afar

isw

itha

„sco

utin

gfe

elin

g“, i

ndiv

idua

l trip

s in

to th

e co

untr

ysid

e, a

nim

al o

bser

vatio

ns

-O

ffer

s fo

rh

ealt

h&

wel

lnes

s(„

trea

ting

ones

elf“

)

•N

eces

sity

of

tailo

rin

g t

he

pre

sen

tati

on

to

th

eta

rget

gro

up

: d

ynam

ic, w

itty,

ch

eeky

, sp

ort

yan

d f

resh

INV

EN

TIN

VE

NT

Inno

vativ

e In

nova

tive

Mar

ketin

g M

arke

ting

Con

cept

sC

once

pts

for

for

Sus

tain

able

Sus

tain

able

Tou

rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

2525

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

NA

TU

RE

AN

D O

UT

DO

OR

HO

LID

AY

MA

KE

RS

NA

TU

RE

AN

D O

UT

DO

OR

HO

LID

AY

MA

KE

RS

HO

LID

AY

BR

OC

HU

RE

S T

AIL

OR

ED

TO

TH

E T

AR

GE

T G

RO

UP

HO

LID

AY

BR

OC

HU

RE

S T

AIL

OR

ED

TO

TH

E T

AR

GE

T G

RO

UP

INV

EN

TIN

VE

NT

Inno

vativ

e In

nova

tive

Mar

ketin

g M

arke

ting

Con

cept

sC

once

pts

for

for

Sus

tain

able

Sus

tain

able

Tou

rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

2626

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

NA

TU

RE

AN

D O

UT

DO

OR

HO

LID

AY

MA

KE

RS

NA

TU

RE

AN

D O

UT

DO

OR

HO

LID

AY

MA

KE

RS

CO

NC

LU

SIO

NC

ON

CL

US

ION

•V

arie

d na

tura

lpot

entia

l is

avai

labl

e

•T

hein

fras

truc

ture

and

logi

stic

s fo

r of

fers

tailo

red

to th

eta

rget

grou

pne

ed to

be

deve

lope

d: o

ptim

izat

ion

and

netw

orki

ng

•T

hepo

tent

ial i

n M

-WP

isno

tsuf

ficie

ntly

know

nto

the

targ

etgr

oup

•O

bjec

tive

of IN

VE

NT

: Str

engt

heni

ngec

olog

ical

ly a

nd s

ocia

lly

com

patib

leto

uris

min

the

holid

ay r

egio

n of

Mec

klen

burg

-W

este

rn P

omer

ania

with

the

help

of t

he ta

rget

gro

up o

f nat

ure

and

outd

oor

holid

aym

aker

s

INV

EN

TIN

VE

NT

Inno

vativ

e In

nova

tive

Mar

ketin

g M

arke

ting

Con

cept

sC

once

pts

for

for

Sus

tain

able

Sus

tain

able

Tou

rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

2727

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

PA

RT

ICIP

AT

OR

CO

PA

RT

ICIP

AT

OR

CO

-- OP

ER

AT

ION

OP

ER

AT

ION

•M

eckl

enb

urg

-Wes

tern

Po

mer

ania

:-

Deu

tsch

e B

ahn

AG

and

AM

ER

OP

A R

eise

n G

mbH

-M

eckl

enbu

rg-W

este

rnP

omer

ania

Tou

rism

Mar

ketin

gAss

ocia

tion

-pl

anne

d:“F

ahrt

ziel

Nat

ur”

•N

ort

her

n It

aly:

-A

ME

RO

PA

Rei

sen

Gm

bH a

nd D

euts

che

Bah

n A

G-

plan

ned:

Italia

n T

ouris

t Ass

ocia

tion

(EN

IT)

•T

urk

ey:

-T

UI D

euts

chla

nd G

mbH

and

LT

U T

ouris

tik G

mbH

-G

erm

an T

rave

l Age

ncy

and

Tou

r O

pera

tors

Ass

ocia

tion

(DR

V)

•D

om

inic

an R

epu

blic

:-

TU

I Deu

tsch

land

Gm

bH a

nd L

TU

Tou

ristik

Gm

bH

-G

erm

an T

rave

l Age

ncy

and

Tou

r O

pera

tors

Ass

ocia

tion

(DR

V)

-pl

anne

d:D

omin

ikan

isch

e R

epub

lik T

ouris

t Ass

ocia

tion

INV

EN

TIN

VE

NT

Inno

vativ

e In

nova

tive

Mar

ketin

g M

arke

ting

Con

cept

sC

once

pts

for

for

Sus

tain

able

Sus

tain

able

Tou

rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

2828

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

CO

MM

UN

ICA

TIO

N P

HA

SE

(P

HA

SE

6)

CO

MM

UN

ICA

TIO

N P

HA

SE

(P

HA

SE

6)

1. C

on

cep

t p

has

e

2. C

ross

-sec

tio

n a

nal

ysis

3. In

-dep

th a

nal

ysis

4. S

trat

egy

ph

ase

5. O

rgan

izat

ion

ph

ase

6. C

om

mu

nic

atio

n p

has

e

Pro

ject

ph

ases

Sch

edu

le

2002

2003

2004

'05

•In

vest

igat

ion

of

the

app

licab

ility

of

fin

din

gs

to

oth

er d

esti

nat

ion

s an

d

targ

et g

rou

ps

•D

iscu

ssio

n o

f th

e re

sult

s w

ith

th

e to

uri

sm in

du

stry

: IT

B 2

004

and

200

5,

DR

V, e

xper

t w

ork

sho

ps,

Pro

ject

A

dvi

sory

Bo

ard

•F

inal

wo

rksh

op

in t

he

seco

nd

qu

arte

r o

f 20

05 in

Bru

ssel

s

INV

EN

TIN

VE

NT

Inno

vativ

e In

nova

tive

Mar

ketin

g M

arke

ting

Con

cept

sC

once

pts

for

for

Sus

tain

able

Sus

tain

able

Tou

rism

Tou

rism

inve

ntin

vent

-- tou

rism

usto

uris

mus

.de

.de

Pag

e P

age

2929

4th

Nov

embe

r 20

044t

h N

ovem

ber

2004

To

uri

smu

sman

agem

ent

Un

iver

sitä

t L

ün

ebu

rg

FO

R F

UR

TH

ER

INF

OR

MA

TIO

N...

FO

R F

UR

TH

ER

INF

OR

MA

TIO

N...

Co

nta

ct f

or

the

pro

ject

as

a w

ho

le:

Öko

-In

stit

ut

e.V

.M

artin

Sch

mie

dT

el.:

+49

-30-

2804

86-8

2 N

oval

isst

raß

e 10

Fax

.: +

49-3

0-28

0486

-88

D-1

0115

Ber

linm

.sch

mie

d@oe

ko.d

e

Un

iver

isty

of

Lu

eneb

urg

Tho

mas

Hel

lwig

Tel

.: +

49-4

131-

7821

-77

Sch

arnh

orst

str.

1F

ax.:

+49

-413

1-78

21-7

9D

-213

32 L

üneb

urg

hellw

ig@

uni-l

uene

burg

.de

and

in t

he

Inte

rnet

ww

w.in

vent

-tou

rism

us.d

e

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