FEEDBACK COLLECTION PROCEDURE

FEEDBACK COLLECTION PROCEDURE

Project financed under Phare

EUROPEAN UNION

MERI/ NCDTVET - PIU

Material produced under Phare 2006 financial support Phare TVET RO RO2006/018-147.04.01.02.01.03.01

FEEDBACK COLECTIOIN PROCEDURE

From whom?• students• parents• employers• teachers• graduates• other stakeholders

Project financed under Phare

EUROPEAN UNION

MERI/ NCDTVET - PIU

Material produced under Phare 2006 financial support Phare TVET RO RO2006/018-147.04.01.02.01.03.01

What issue / proposal / opinion?

How?• questionnaires• focus-group• systematic observation• interviews

Project financed under Phare

EUROPEAN UNION

MERI/ NCDTVET - PIU

Material produced under Phare 2006 financial support Phare TVET RO RO2006/018-147.04.01.02.01.03.01

Who?• drafts the questionnaire• determines the sample• organises the process• implements• gathers questionnaires• interprets• drafts the final report• presents results• makes proposals

Project financed under Phare

EUROPEAN UNION

MERI/ NCDTVET - PIU

Material produced under Phare 2006 financial support Phare TVET RO RO2006/018-147.04.01.02.01.03.01

SCHOOL: QUALITY ASSURANCE AND EVALUATION COMMISSION

FIRST EDITION IREVISION 0COPY I

PO CODE: FEEDBACK COLECTION PROCEDURE

DATE: DEVELOPED BY:

Project financed under Phare

EUROPEAN UNION

MERI/ NCDTVET - PIU

Material produced under Phare 2006 financial support Phare TVET RO RO2006/018-147.04.01.02.01.03.01

STAGES• School counsellor drafts the questionnaire on an identified problem.• School counsellor determines the sample targeted by the questionnaire.• The organiser of the feedback collection process multiply the questionnaires.• QAEC responsible selects operators• The organiser of the feedback collection process trains operators.• Operators apply the questionnaire.• The organiser of the feedback collection process gathers the

questionnaires.• School counsellor interprets the questionnaire.• School counsellor drafts the final report on questionnaires applied.• School counsellor presents results to QAEC

• QAEC proposes measures to solve/improve to problem

Project financed under Phare

EUROPEAN UNION

MERI/ NCDTVET - PIU

Material produced under Phare 2006 financial support Phare TVET RO RO2006/018-147.04.01.02.01.03.01

RESPONSIBILITY MATRIXNotes: • A- approve; • C- contribute; • D- decide on performance of action

(management); • E – execute; • V- verify

Project financed under Phare

EUROPEAN UNION

MERI/ NCDTVET - PIU

Material produced under Phare 2006 financial support Phare TVET RO RO2006/018-147.04.01.02.01.03.01

RESPONSIBILITY MATRIX

Stages Director QAEC responsible

School counsell

or

Organiser of feedback collection process

Operators

1. Drafting the questionnaire on an identified problem

D E

2. Determining the sample targeted by the questionnaire

D

3. Multiplication of questionnaires E

4. Selection of operators D

5. Training of operators C E

6. Application of questionnaires E

Project financed under Phare

EUROPEAN UNION

MERI/ NCDTVET - PIU

Material produced under Phare 2006 financial support Phare TVET RO RO2006/018-147.04.01.02.01.03.01

RESPONSIBILITY MATRIX

Stages Director QAEC responsible

School counsello

r

Organiser of feedback collection process

Operators

7. Collection of questionnaires E E8. Interpretation of questionnaires C

E9. Drafting final report V C

E

10. Presentation of results V E

11. Problem solving proposals A D

Project financed under Phare

EUROPEAN UNION

MERI/ NCDTVET - PIU

Material produced under Phare 2006 financial support Phare TVET RO RO2006/018-147.04.01.02.01.03.01

PROCEDURE TEMPLATE EXAMPLE• Title• Purpose • Scope• Responsibilities• Procedure• Documents• Annexes

Project financed under Phare

EUROPEAN UNION

MERI/ NCDTVET - PIU

Material produced under Phare 2006 financial support Phare TVET RO RO2006/018-147.04.01.02.01.03.01

THANK YOU FOR YOUR ATTENTION

Project financed under Phare

EUROPEAN UNION

MERI/ NCDTVET - PIU

Material produced under Phare 2006 financial support Phare TVET RO RO2006/018-147.04.01.02.01.03.01