ERP_Intro

Julie Smith David, Arizona State University

ERP and Beyond

Enterprise Resource Planning:

In the Market and ASU

Julie Smith David, Arizona State University

Agenda

Overview of ERP and the Market What’s been done at ASU Overview of what’s beyond ERP Demonstrations

ERP: JD Edwards ERP: SAP Details of Supply Chain Systems (Sue Siferd)

Julie Smith David, Arizona State University

Business Processes

Collaborative Technology

Solver Technology

IndividualApplications

Source: Scott Hadley Numetrix User’s Group Meeting, September 1999

Julie Smith David, Arizona State University

Business Processes

Collaborative Technology

Solver Technology

Heuristics:MRP, MRP II

Source: Scott Hadley Numetrix User’s Group Meeting, September 1999

Julie Smith David, Arizona State University

Business Processes

Collaborative Technology

Solver Technology

ERP:Reengineering

Source: Scott Hadley Numetrix User’s Group Meeting, September 1999

Julie Smith David, Arizona State University

ERP Systems -What’s the Big Deal?

Definition? “Complete solution” Enterprise-wide (although somewhat focused on

manufacturing) Multi-site support Transactions flow through business processes Integrated database Client/server Multinational support

Julie Smith David, Arizona State University

ERP: An Integrated Solution

Customer OrderProcessing

InventoryManagement

Manufacturing

ProcurementReceiving

Shipping

Financial System

Hu

ma

n R

esource

s

Equip.

Ware-house

Julie Smith David, Arizona State University

There’s More to Consider!

Configurable vs. changeable Versatility - multiple manufacturing procedures Industry tailored

Oracle CPG (Consumer packaged goods) SAP Retail

Workflow Capabilities EDI Web-enabled

Julie Smith David, Arizona State University

Evaluation Criteria *

Functional fit Tight integration Flexibility Scalability User friendliness Implementation time Database technology

*Largely from www.expressindia.com/newadds/bsl/advant.htm

SecurityUpgrade availabilityCustomization

Allowed?Needed?

Local supportReference SitesTotal Cost

Julie Smith David, Arizona State University

Who are the Players?

Julie Smith David, Arizona State University

Functionality:Architecture

Source: Hecht, B. (1997) Choose the right ERP software. Datamation.(March 1997).

Julie Smith David, Arizona State University

Manufacturing: Accounting

Source: Hecht, B. (1997) Choose the right ERP software. Datamation.(March 1997).

Julie Smith David, Arizona State University

Introducing ERP to ASU

Faculty initiatives Training Desktop availability User group meetings

Student initiatives JD Edwards SAP

Julie Smith David, Arizona State University

Opportunities for Using SAP in courses

Multiple modules = multiple potential uses Examples - what’s in various modules

ACC 587: Accounting & Business Controls

Phased Implementation over multiple trimesters

Julie Smith David, Arizona State University

J.D. Edwards Project

Graduate class Divide into teams Assign each to a functional area Perform self-directed research

Identify “best practices” Determine if JDE can support those practices Design an executive interface Implement using JDE toolkit

Julie Smith David, Arizona State University

JD Edwards Progress

Slowly but surely… ACC330 in the fall

Revenue cycle Manufacturing Procurement

Goals Data and system integration concepts Complexity Financial and non-financial data requirements

Julie Smith David, Arizona State University

Introduction to JD Edwards

Overview of architecture Navigation opportunities

Menu structure Direct access through program Ids Search capabilities

Demo of entering transactions, and seeing integrated data change in real time

Julie Smith David, Arizona State University

Is ERP Everything?

Julie Smith David, Arizona State University

Supply Chain Management

Information Technology

Sue Perrott SiferdSupply Chain Management Department

College of Business

Credit to Professor Phil Carter for his thoughts throughout.

Julie Smith David, Arizona State University

What is Supply Chain Management?

Management of all resources necessary to bringproducts and services from idea generation to fruition in the hands of the final customer,including reuse, recycling and final disposal.

Supply Chain Management is:

A broader view than ERP!

Julie Smith David, Arizona State University

SCM

ORMS

How they fit together

ERP ProductDesign CRM

Sup

plie

rs

Cust

om

ers

Employees

e-commerce

Adapted from: Numetrix Users Group meeting, 1999

Julie Smith David, Arizona State University

Drivers of the “Supply Chain Concept”

Competitive focus on Cost ReductionDecreased time to marketHigh qualityCore competenciesNeed to be flexible

Technological opportunities

Julie Smith David, Arizona State University

ALL business disciplines are included!Silos in business organizations aredisappearing.

Who is part of the Supply Chain?

“Supply Chain” has morphed intoall of business!

Julie Smith David, Arizona State University

“Best Practice” SC Characteristics

Supplier/Customer PartnershipsContinuous ImprovementSupplier-Managed InventoriesMulti-functional teams for

nearly everything!...

Julie Smith David, Arizona State University

How is technology a part of Supply Chain?

NeededSupplyChainEfficiencies

TechnologicalGrowth

Pressure goes both ways!

Julie Smith David, Arizona State University

How is e-commerce related to SCM?

e-commerce or e-business is rapidly becoming ALL business.

We have achieved a ubiquitous connectivity!

Julie Smith David, Arizona State University

What is different about e-business?

Three things (for starters!)Without regard to time and space:

1. Ability to exchange informationeasily

2. Transactions can be done with ease.

3. Ability for joint decision-making

Julie Smith David, Arizona State University

Ability to exchange information easily

We have an open platformFiles are in a common formatEverybody (?) has common standard

Julie Smith David, Arizona State University

Transactions can be done with ease.

“Interoperability” means systems can talk to one another.Achieved two ways:1. All using a common standard.

XML is a growing standard.2. Translation Software

API (Application Programming Interface)

Julie Smith David, Arizona State University

Ability for joint decision-making

Decision Support Systems

Intelligence to design the Supply ChainApplications such as

Where to locate inventoryOptimization across organizational

boundariesShared risk

Julie Smith David, Arizona State University

Is ERP Everything?

Julie Smith David, Arizona State University

Some of the alphabet soup...

ERP enterprise resource planningORMS operating resource mgt. systemCRMS customer relationship mgt. systemS&OP sales and operations planningVMI vendor managed inventoriesECR efficient consumer responseATP available to promiseCTP capable to promiseAPS advanced planning systems

Julie Smith David, Arizona State University

Business Processes

Collaborative Technology

Solver Technology

e-Business:New Business Models

Source: Scott Hadley Numetrix User’s Group Meeting, September 1999

Julie Smith David, Arizona State University

Interorganizational Systems

Business Processes

Collaborative Technology

Solver Technology

NumetrixDemandPlanning

SiebelCustomWorks

OneWorldORMS

Ent PlanDist PlanDOMA

xtr@

Channel

Customer

Front Office Back Office

Execute

Plan

Demand Supply

Source: Numetrix Users Group meeting, 1999

ActiveEra

Julie Smith David, Arizona State University

Interorganizational Systems Classes of systems

Advanced planning systems (Solvers to Complete) JD Edward’s Numetrix i2 Technology’s Rhythm Manugistics

Customer relationship management systems Estimated market: $16.8 b by 2003 (AMR Research) Siebel Systems IMI

Operations resource management systems Ariba Commerce One

Business Processes

Collaborative Technology

Solver Technology

Julie Smith David, Arizona State University

SCM

ORMS

How they fit together

ERP ProductDesign CRM

Sup

plie

rs

Cust

om

ers

Employees

e-commerce

Adapted from: Numetrix Users Group meeting, 1999

Julie Smith David, Arizona State University

How Companies Seem to Adopt Them

FunctionalExecution

InternalExecution

Extend &Integrate

Traditional Emerging Leading

Source: Numetrix Users Group meeting, 1999

Inte

gra

ted

Su

ppl

y C

ha

inP

erf

orm

ance

Julie Smith David, Arizona State University

Demo

MySAP.com Business to business Similar to other ORMS software

Julie Smith David, Arizona State University

More Questions than Answers:

What should we be doing withtechnology in our classes?

What is our obligation to ourstudents?

How do we best serve them?

Julie Smith David, Arizona State University

Questions?

Extra source: Softwire:

http://www.businessfinancemag.com/softwire/