ERP_Intro

Julie Smith David, Arizona State University

ERP and Beyond

Enterprise Resource Planning:

In the Market and ASU


Agenda

Overview of ERP and the Market What’s been done at ASU Overview of what’s beyond ERP Demonstrations

ERP: JD Edwards ERP: SAP Details of Supply Chain Systems (Sue Siferd)


Business Processes

Collaborative Technology

Solver Technology

IndividualApplications

Source: Scott Hadley Numetrix User’s Group Meeting, September 1999


Business Processes


Solver Technology

Heuristics:MRP, MRP II



Business Processes


Solver Technology

ERP:Reengineering



ERP Systems -What’s the Big Deal?

Definition? “Complete solution” Enterprise-wide (although somewhat focused on

manufacturing) Multi-site support Transactions flow through business processes Integrated database Client/server Multinational support


ERP: An Integrated Solution

Customer OrderProcessing

InventoryManagement

Manufacturing

ProcurementReceiving

Shipping

Financial System

Hu

ma

n R

esource

s

Equip.

Ware-house


There’s More to Consider!

Configurable vs. changeable Versatility - multiple manufacturing procedures Industry tailored

Oracle CPG (Consumer packaged goods) SAP Retail

Workflow Capabilities EDI Web-enabled


Evaluation Criteria *

Functional fit Tight integration Flexibility Scalability User friendliness Implementation time Database technology

*Largely from www.expressindia.com/newadds/bsl/advant.htm

SecurityUpgrade availabilityCustomization

Allowed?Needed?

Local supportReference SitesTotal Cost


Who are the Players?


Functionality:Architecture

Source: Hecht, B. (1997) Choose the right ERP software. Datamation.(March 1997).


Manufacturing: Accounting

Source: Hecht, B. (1997) Choose the right ERP software. Datamation.(March 1997).


Introducing ERP to ASU

Faculty initiatives Training Desktop availability User group meetings

Student initiatives JD Edwards SAP


Opportunities for Using SAP in courses

Multiple modules = multiple potential uses Examples - what’s in various modules

ACC 587: Accounting & Business Controls

Phased Implementation over multiple trimesters


J.D. Edwards Project

Graduate class Divide into teams Assign each to a functional area Perform self-directed research

Identify “best practices” Determine if JDE can support those practices Design an executive interface Implement using JDE toolkit


JD Edwards Progress

Slowly but surely… ACC330 in the fall

Revenue cycle Manufacturing Procurement

Goals Data and system integration concepts Complexity Financial and non-financial data requirements


Introduction to JD Edwards

Overview of architecture Navigation opportunities

Menu structure Direct access through program Ids Search capabilities

Demo of entering transactions, and seeing integrated data change in real time


Is ERP Everything?


Supply Chain Management

Information Technology

Sue Perrott SiferdSupply Chain Management Department

College of Business

Credit to Professor Phil Carter for his thoughts throughout.


What is Supply Chain Management?

Management of all resources necessary to bringproducts and services from idea generation to fruition in the hands of the final customer,including reuse, recycling and final disposal.

Supply Chain Management is:

A broader view than ERP!


SCM

ORMS

How they fit together

ERP ProductDesign CRM

Sup

plie

rs

Cust

om

ers

Employees

e-commerce

Adapted from: Numetrix Users Group meeting, 1999


Drivers of the “Supply Chain Concept”

Competitive focus on Cost ReductionDecreased time to marketHigh qualityCore competenciesNeed to be flexible

Technological opportunities


ALL business disciplines are included!Silos in business organizations aredisappearing.

Who is part of the Supply Chain?

“Supply Chain” has morphed intoall of business!


“Best Practice” SC Characteristics

Supplier/Customer PartnershipsContinuous ImprovementSupplier-Managed InventoriesMulti-functional teams for

nearly everything!...


How is technology a part of Supply Chain?

NeededSupplyChainEfficiencies

TechnologicalGrowth

Pressure goes both ways!


How is e-commerce related to SCM?

e-commerce or e-business is rapidly becoming ALL business.

We have achieved a ubiquitous connectivity!


What is different about e-business?

Three things (for starters!)Without regard to time and space:

1. Ability to exchange informationeasily

2. Transactions can be done with ease.

3. Ability for joint decision-making


Ability to exchange information easily

We have an open platformFiles are in a common formatEverybody (?) has common standard


Transactions can be done with ease.

“Interoperability” means systems can talk to one another.Achieved two ways:1. All using a common standard.

XML is a growing standard.2. Translation Software

API (Application Programming Interface)


Ability for joint decision-making

Decision Support Systems

Intelligence to design the Supply ChainApplications such as

Where to locate inventoryOptimization across organizational

boundariesShared risk


Is ERP Everything?


Some of the alphabet soup...

ERP enterprise resource planningORMS operating resource mgt. systemCRMS customer relationship mgt. systemS&OP sales and operations planningVMI vendor managed inventoriesECR efficient consumer responseATP available to promiseCTP capable to promiseAPS advanced planning systems


Business Processes


Solver Technology

e-Business:New Business Models



Interorganizational Systems

Business Processes


Solver Technology

NumetrixDemandPlanning

SiebelCustomWorks

OneWorldORMS

Ent PlanDist PlanDOMA

xtr@

Channel

Customer

Front Office Back Office

Execute

Plan

Demand Supply

Source: Numetrix Users Group meeting, 1999

ActiveEra


Interorganizational Systems Classes of systems

Advanced planning systems (Solvers to Complete) JD Edward’s Numetrix i2 Technology’s Rhythm Manugistics

Customer relationship management systems Estimated market: $16.8 b by 2003 (AMR Research) Siebel Systems IMI

Operations resource management systems Ariba Commerce One

Business Processes


Solver Technology


SCM

ORMS

How they fit together

ERP ProductDesign CRM

Sup

plie

rs

Cust

om

ers

Employees

e-commerce

Adapted from: Numetrix Users Group meeting, 1999


How Companies Seem to Adopt Them

FunctionalExecution

InternalExecution

Extend &Integrate

Traditional Emerging Leading

Source: Numetrix Users Group meeting, 1999

Inte

gra

ted

Su

ppl

y C

ha

inP

erf

orm

ance


Demo

MySAP.com Business to business Similar to other ORMS software


More Questions than Answers:

What should we be doing withtechnology in our classes?

What is our obligation to ourstudents?

How do we best serve them?


Questions?

Extra source: Softwire:

http://www.businessfinancemag.com/softwire/

Documents

ERP_Intro