Eric van de Graaff

Life Long Learning Inspired by the greatness of the Himalaya I want to help others

to reach their full potential I believe education & technology solve every problem

“No challenge is too high to conquer”

Eric van de Graaff

Velp, The Netherlands

+31648797809

ericvandegraaff@gmail.com

Work experience

Apple Technical Customer Support & Call center agent for Covid-19 | Teleperformance 2020 - Present

Associate Director Commercial Training & Sales Force Effectiveness Europe | Sanofi Genzyme 2017 - 2018 Supported 12 European Brands with commercial training • Headed onboarding for Europe (100% would recommend) • Analysed and designed conversation model & framework

Trainer | People Development Business 2005 - 2017 Designed, marketed and sold sales development programs • Lectured in sales, commercial skills, account management &

e-business at TIO HBO Utrecht 2013 - 2017 • Commercial training for Accon AVM, ACDAPHA, BNI,

Dirkzwager, GSK & OKA Arnhem members • Awarded European Training Tender of Dutch IRS €0,5M

Bristol Myers Squibb, 3 positions 1993 - 2005 Manager Training & Development 2000 - 2005 Developed a Continuous Learning Selling Organization • Headed onboarding, sales & trainer events (# 100+) • Sold pharmaceuticals in territory Gelderland-Brabant

Manager Internal Communications & Management Development 1995 - 1999 Built an effective training and development function • Facilitated organisation change based on customer surveys

Sales Training Manager 1993 - 1995 Managed trainer, developed culture & trained salesforce • Increased sales by +5%, +€ 4M yearly

Trainer | Boertien & partners 1990 - 1993 Trainer and accountmanager for Dutch corporations

Education

MBA Degree program, Completed, Haroun Education

Organizational, Work & Educational Psychology, Master, Tilburg University

Language

Skills & urls

Lifelong learning

Dutch & American Society for Learning Moodle, Avetica UNLEASH, Amsterdam Start with Why, Sinek The Expertise Economy, Palmer The Challenger Sale, Dixon SPIN sales, Rackham Blended learning, Coursera Top Dog Sales Secrets, Johnson Competitive Messaging, NxtPharma Marketing & Multi Channel, Uptake LIFO (Life Orientations), LifO Benelux

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