ECS. Overview Features Architecture Benefits Reports

ECS

ECS Overview

Features

Architecture

Benefits

Reports

Overview The only near real time VOD monitoring and

reporting solution

Custom designed for a MSO

Deployed across all TWC sites, key VOD sites for Cox, Bright House Networks and N American MSO

Compelling usage metrics for operational analysis

ECS Features

ECS Features Timely information at a glance

In-depth data, collected system wide

Seamless integration

Platform agnostic

ECS Features

Powerful Alerts

Extensive reporting capability

Easy and intuitive web GUI

Open database architecture

ECS Features

No impact to system performance• Transfers data only when the monitored

components are not using the CPU

Easily configurable to accommodate new/ upgraded components

Support Program addresses different levels of operational and technical needs

ECS Architecture

ECS Data includes Session timing data

- Start time, Setup time, Duration

Viewer information- STB, Service Group, Hub

Resource usage - QAM, Bandwidth, MPEG Program, Transport Stream ID, Stream ID

Asset data - Asset ID,

Network information- Heartbeat, Teardown component, Teardown reason

ECS Benefits

Increases Operational Efficiencies

Operational Efficiencies

VOD system health at a glance

Reduces operational support load• Quickly and proactively identifies service outage• Troubleshoots and pinpoints VOD session issues• Automatic notification as problems arise

Ability to drill down into various levels of data from Hub, Service Group, QAM to STB level• Helps to immediately isolate problem areas

Identify problem components• Specific STB, QAM, Video Server or other

components

Identify VOD session bottlenecks • Quick problem resolution

Identify bandwidth choke points

Operational Efficiencies

ECS Strengths Near real time

Sniff data from the complete VOD network

Maintain the state data

Hub level and QAM level Grouping

Drill down data to the STB level

Vendor agnostic

ECS Reporting

Reports Robust reporting capability

• Number of predefined reports• Open database architecture allows for customize

reports using off-the-shelf tools

Reporting interface provides extensive filtering criteria

Graphical presentation with color coded results helps to identify the problem areas

Provides detailed reports based on hubs, service groups, QAMs or STBs

6470 East John’s CrossingSuite 370Duluth, GA 30097T 770. 368 4024

F 770. 246 0616

E info@itaas.com

W www.itaas.com