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DEMOGRAPHICS HIGHLIGHTS 154 in Attendance
Over 200 on waiting list
Average age-49
International-35.5% Northwest-10% Southeast-9.5% Mid Atlantic-13.5% Mid Central-5% Midwest-14% Western-12.5%
Healthcare-18% Human Services-
52% Education-28%
DEMOGRAPHICS
InternationalNorthwestSoutheastMid Atlantic Mid CentralMidwestWestern
Strategic Perspectives in Nonprofit Management
Definition:
Determines how your organization views and solves important issues.
Putting “strategic” before the word “perspective” indicates a tactical carefully formulated approach
CASE METHOD• Case is presented• Place yourself in the role of the decision maker• Define the situation• Probe underlying issues• Compare different alternatives• Suggest courses of action• No simple solutions• Incomplete information
Old Mission StatementKids in Need of
Dentistry’s mission is to provide high quality comprehensive dental care and education to
kids in need throughout Colorado.
New Mission Statement
Kids In Need of Dentistry's Mission is to increase the health
and happiness of Colorado’s children in need by eliminating
dental disease through treatment and
education.
CREATING AN EXCELLENT SERVICE ORGANIZATION
The Four Service Truths1. You can’t be good at everything2. Someone has to pay for it3. It’s not your employees fault 4. You must manage your patients
FACING CHALLENGES THAT ARE CRITICAL TO THE SUCCESS OF MY ORGANIZATION
Is our mission to inward focus?Have we drifted off our mission?Do peripheral activities gain attention?Is our mission doable in a changing
environment?Is tension between growth and quality
mismanaged?Do we have unresolved conflicts within the
organization?Is there misalignment with public interest?
KIDS IN NEED OF DENTISTRY'S CHALLENGES102 Years OldHistory with schoolsGreat PartnershipsCommitted Board of
TrusteesOnly dental
nonprofit that sees children
CompetitionLarger ClinicsDecrease in
Foundation FundingHealthcare Reform
CONTACTS THANK YOUKIDS IN NEED OF DENTISTRY
Julie Collett, RDHExecutive Director
2465 S. Downing Street #210Denver, CO 80210303-733-3710 x111www.kindsmiles.org
MILTON MURRAY FUND FOR PHILANTHROPY
c/o Rocky Mountain Adventist Healthcare Foundation
7995 E. Prentice Avenue, Suite 204Greenwood Village, CO 80111
303-715-7610
HARVARD BUSINESS SCHOOLStrategic Perspectives in Nonprofit
ManagementEmail: executive_education@hbs.edu
Telephone: 1-800-427-5577
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