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Community Hubs Presentation

March 24th, 2015

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Non-profit, charitable, community-based organization Formed in 2010 by a voluntary merger of New Heights

Community Health Centres and York Community Services

Multi-funded organization Over 200 staff

Background

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What We Do Health Services

Counselling and Case Management Services

Community Services o Community Legal Clinic, Pathways to Education

Health Promotion o Diabetes Education Centre o Harm Reduction Services

Community Initiatives and Capacity Building o Action for Neighbourhood Change

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Our Locations 4 full service locations

including: o Jane St. Hub o Bathurst-Finch Hub

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Bathurst-Finch Hub History

2009 • Site search round # 2; renegotiation with Ministry of Health and

Long-Term Care; land appraisal; TDSB community consultation

2006 • Community consultation; site search round # 1;

2007 • Community development process through Action for

Neighbourhood Change program/office

2008 • Site # 1 negotiations and design

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Bathurst-Finch Hub History

2010 • Land lease negotiations with Toronto District School Board;

Committee of Adjustment application/approval for Minor Variance

2011/12 • Ground breaking (July 2011); construction; Hub partner

organization move-ins (fall 2012)

2013 • Unison move-in (January 2013); official launch (April 2013)

7 Ground Breaking

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Early Construction

9 Later Construction

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Funding 1. Community consultation funds 2. Pre-operational funds 3. Capital funding:

o MOHLTC: $3.97 million o United Way Toronto: $1 million o Infrastructure Stimulus Funds

Provincial: $1 Million Federal: $1 Million

o Trillium Foundation Community Capital Fund: $380,000 o Live Green Toronto: $130,000 o Toronto District School Board: $650,000

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Hub Features 16,000 square feet of (net) space on 2 floors Shared space: small lounge, hub reception, 3 meeting

rooms, 2 interview rooms, 1 child minding room, 1 staff lunch room, staff shower, lockers, photocopy/mail room, information nook

Central/feature staircase Community garden with composting and rainwater

cistern/pump Natural light, working windows, roof designed for solar

panels

13 Hub Interior

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Success Factors Strong development team (architect, project

manager) Lead agency capacity to tolerate risk and

uncertainty. Visionary, well connected champions Partnerships of social service organizations A bit of good luck/timing: ISF funding Action for Neighbourhood Change

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Challenges Securing land – when we could not afford to purchase it Getting multiple funding streams (different sources;

different time lines; different funding criteria) to all work together.

Lack of support from Ministry of Health and Long-Term Care for ‘community hub’ concept

Answering partner’s basic questions, i.e. “How much does it cost?”

Land/space: “tear down” clause, design changes, parking

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Some ‘best practices’ exist for developing hubs, i.e. open call seeking hub partners, collaborative development of partnership framework, etc.

Constructing a building on leased land may be a better business model for hubs in the City of Toronto as compared to a long-term lease and space fit-up

Lessons Learned

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Set initial fees/rents comparable to market rates because hub operations, especially around staffing, cost money

Huge need for increased understanding of and support for the hub model within granting and regulatory bodies

Lessons Learned

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Bathurst-Finch Hub Operations: Partner Collaboration Community Development The Future: Needs and Goals

Coming Up (Afternoon Session)

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Thank you!

Julie Callaghan julie.callaghan@unisonhcs.org

647-436-0385 ext. 502

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