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Community Hubs Presentation
March 24th, 2015
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Non-profit, charitable, community-based organization Formed in 2010 by a voluntary merger of New Heights
Community Health Centres and York Community Services
Multi-funded organization Over 200 staff
Background
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What We Do Health Services
Counselling and Case Management Services
Community Services o Community Legal Clinic, Pathways to Education
Health Promotion o Diabetes Education Centre o Harm Reduction Services
Community Initiatives and Capacity Building o Action for Neighbourhood Change
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Our Locations 4 full service locations
including: o Jane St. Hub o Bathurst-Finch Hub
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Bathurst-Finch Hub History
2009 • Site search round # 2; renegotiation with Ministry of Health and
Long-Term Care; land appraisal; TDSB community consultation
2006 • Community consultation; site search round # 1;
2007 • Community development process through Action for
Neighbourhood Change program/office
2008 • Site # 1 negotiations and design
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Bathurst-Finch Hub History
2010 • Land lease negotiations with Toronto District School Board;
Committee of Adjustment application/approval for Minor Variance
2011/12 • Ground breaking (July 2011); construction; Hub partner
organization move-ins (fall 2012)
2013 • Unison move-in (January 2013); official launch (April 2013)
7 Ground Breaking
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Early Construction
9 Later Construction
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Funding 1. Community consultation funds 2. Pre-operational funds 3. Capital funding:
o MOHLTC: $3.97 million o United Way Toronto: $1 million o Infrastructure Stimulus Funds
Provincial: $1 Million Federal: $1 Million
o Trillium Foundation Community Capital Fund: $380,000 o Live Green Toronto: $130,000 o Toronto District School Board: $650,000
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Hub Features 16,000 square feet of (net) space on 2 floors Shared space: small lounge, hub reception, 3 meeting
rooms, 2 interview rooms, 1 child minding room, 1 staff lunch room, staff shower, lockers, photocopy/mail room, information nook
Central/feature staircase Community garden with composting and rainwater
cistern/pump Natural light, working windows, roof designed for solar
panels
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Anchor and Supporting Partners
13 Hub Interior
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Success Factors Strong development team (architect, project
manager) Lead agency capacity to tolerate risk and
uncertainty. Visionary, well connected champions Partnerships of social service organizations A bit of good luck/timing: ISF funding Action for Neighbourhood Change
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Challenges Securing land – when we could not afford to purchase it Getting multiple funding streams (different sources;
different time lines; different funding criteria) to all work together.
Lack of support from Ministry of Health and Long-Term Care for ‘community hub’ concept
Answering partner’s basic questions, i.e. “How much does it cost?”
Land/space: “tear down” clause, design changes, parking
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Some ‘best practices’ exist for developing hubs, i.e. open call seeking hub partners, collaborative development of partnership framework, etc.
Constructing a building on leased land may be a better business model for hubs in the City of Toronto as compared to a long-term lease and space fit-up
Lessons Learned
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Set initial fees/rents comparable to market rates because hub operations, especially around staffing, cost money
Huge need for increased understanding of and support for the hub model within granting and regulatory bodies
Lessons Learned
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Bathurst-Finch Hub Operations: Partner Collaboration Community Development The Future: Needs and Goals
Coming Up (Afternoon Session)
