View
235
Download
0
Category
Preview:
DESCRIPTION
Cisco Confidential3 Worldwide Partner Services Organization © 2011 Cisco and/or its affiliates. All rights reserved. Click-to-View is an entitlement tool that provides you visibility into your reseller Cisco business, enabling you to drive more opportunities through your resellers and increase your profitability Click-to-View / Cisco E-Consulting for Partners Key highlights include: resellers’ performance metrics, reseller performance against their peers, industry-leading practice information, recommendations, and quarterly business review reports E-Consulting Highlights A win-win situation: partnering with resellers to share customer data for mutual benefit A Win-Win Situation Consistently leveraging E-Consulting helps you uncover the most valuable and timely renewal opportunities, increase sales on renewals, drive growth and expand business Drive Growth and Expand Business
Citation preview
Cisco Confidential 1Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Cisco ConfidentialCisco Confidential 1Worldwide Services Partner Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Cisco Click2View / E-Consulting for Partners
www.cisco.com/go/econsulting
Cisco E-Consulting for Partners & Click-to-View: A Collaboration Solution for Resellers and Distributors
Cisco Confidential 3Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
• Click-to-View is an entitlement tool that provides you visibility into your reseller Cisco business, enabling you to drive more opportunities through your resellers and increase your profitability
Click-to-View / Cisco E-Consulting for
Partners
• Key highlights include: resellers’ performance metrics, reseller performance against their peers, industry-leading practice information, recommendations, and quarterly business review reports
E-Consulting Highlights
• A win-win situation: partnering with resellers to share customer data for mutual benefitA Win-Win Situation
• Consistently leveraging E-Consulting helps you uncover the most valuable and timely renewal opportunities, increase sales on renewals, drive growth and expand business
Drive Growth and Expand Business
Cisco E-Consulting for Partners &Click-to-View Driving Reseller Profitability
www.cisco.com/go/econsulting
Cisco Confidential 4Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Cisco E-Consulting for Partners & Click-to-View Simple 10-Step Process
Distributor• Initialize request• Enter reseller
information• Confirm data and
activate C2V
Cisco - C2V• Generate
confirmation emails
• Send email notification to Distributors and Reseller
Reseller• Accept• Decline• Nominate
Cisco - C2V• Generate
confirmation emails
• Create RightNow case
www.cisco.com/go/econsulting
Cisco Confidential 5Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Initiate Process(Distributor)
1. Log-on:www.cisco.com/go/econsulting
www.cisco.com/go/econsulting
2. Click:> Manage Our Partner Views
Cisco Confidential 6Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Create New Request(Distributor)
3. Click:Create New Request
www.cisco.com/go/econsulting
Cisco Confidential 7Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
www.cisco.com/go/econsulting
4. InitiateClick-to-View Request
Enter Reseller• Name• CCO ID*
Enter (your) Distributor• CCO ID*• Company name• Theater
Fill out Form and InitiateClick-to-View Request(Distributor)
Cisco Confidential 8Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Confirmations & Notifications(Cisco)
Reseller Action:Accept, Decline or Nominate
5. Confirmation to
Distributor 5. Notification to
Reseller
www.cisco.com/go/econsulting
Cisco Confidential 9Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Accept – Decline – Nominate(Reseller)
6. Reseller viewsyour (Distributor)
Information
7. Accept, Decline or Nominate a Colleague
www.cisco.com/go/econsulting
Cisco Confidential 10Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Confirmations & Notifications(Cisco)
8. Notification to Reseller
www.cisco.com/go/econsulting
8. Confirmation toDistributor
Cisco Confidential 11Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Confirmations & NotificationsRelationship Established(Cisco)
9. Cisco Agent ProcessesClick-to-View Case
10. Email confirmation is sentto both parties –
Relationship now established
www.cisco.com/go/econsulting
Cisco Confidential 12Worldwide Partner Services Organization© 2011 Cisco and/or its affiliates. All rights reserved.
Distributor Report in Cisco E-Consulting for Partners
Cisco E-Consulting for Partners home page > View “Disti View Report” by selecting the “Distributor View Report” link to view
Status of EXISTING relationships between distributors and resellers
that have been APPROVED
www.cisco.com/go/econsulting
Status of PENDING requests to establish relationships
Thank You
www.cisco.com/go/econsulting econsultingreadiness@cisco.com
Recommended