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Marc DELMOTTE, Anouk DESBORNES, Céline MASSY,
Ina RODENHEBER, Marwan SENHAJI, 13.11.2012
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Agenda
1. Introduction of Somfy
2. Information systems of Somfy
2.1 Presentation of the ERP
2.2 Assessment of the IT subsystem “logistics”
3. SWOT Analysis
4. Conclusion
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1. Introduction- History
1960: Carpano&Pons: "Société d'Outillage et de Mécanique du Faucigny"
1967: Design of the first small tubular motor for awnings
1969: First subsidiary in Germany and Sweden
1980: Launch of the first automatic wind/sun system
1984: Acquisition of Somfy by Damart SA, listed on the Paris Stock Exchange
2000: Launch of the RTS (Radio Technology Somfy): a secure wireless way
of controlling motorized products in homes
2008: Split into two branches:
&
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Three activities
Shutters and Awnings
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Windows and Blinds
Doors and Gates
Today: Somfy owns 8 plants, 73 subsidiaries and
serves over 30 000 consumers worldwide.
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North America 184 pers.
Eastern Europe 143 pers.
Asia Pacific 2578 pers. Africa/Middle East
840 pers.
Europe 3086 pers.
Latin America 55 pers.
Video
• http://www.ina.fr/pub/immobilier-et-habitat/video/PUB127875131/somfy-le-loup.fr.html
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Information systems of Somfy
• Lotus Notes for e-mails
• Intranet Together: information, video & news sharing
• ERP Baan
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Objectives of the ERP
• Update the existing software and match the new
requirements
• Facilitation of information flow
• Provision of real-time information transfer
• Have real-time information on stock levels
• Financial objectives
• Consolidate all financial information
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Implementation process
• Beginning: 2002
• Duration: 2 years (FR) – 10 years (international)
• Integrator: Bull SA
• Step-by-step installation in the different
departments & group entities
• No resistance to change
• Budget: unknown but exceeded
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Functions covered by the ERP
• Different modules
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Finance
Inventory
Packaging Warehouse
Client Portfolio
Dependability
• Very few breakdowns
• Availability rate of 99.5%
3 support levels in case of emergencies:
1. Call center
2. IT service department
3. Experts
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Performance
• Tailor-made aspect of ERP Baan - added value
• Fast adaptability of Baan for each project
• Facilitation of international projects
• Consolidation of the projects financial aspects
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2.2 Assessment of the IT subsystem
“logistics”
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Dependability
• Few failures: the most severe lasted half a day
• 2 full-time employees for IT improvements
• On-call duty from 5am to 9pm + weekends
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Benefit for logistic departments
• Interconnected
departments
• Very short reaction time
• Time savings
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HR
department
Packing
department
Sales
department
Example
User satisfaction
• Rapid familiarization
• User-friendly
• Regular & valuable trainings
• Organization of the daily tasks
• Quality of work is audited at every moment
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Organizational impact
• International homogeneity
• Better stock & financial assessment
• Easier access to information
• Real-time information transfer
• Huge demand in terms of equipment
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S TRENGTHS
W EAKNESSES
O PPORTUNITIES
T HREATS
• Tailor-made
• User-friendly
• Multi-tasking
• Time savings
• Increased quality
• Long implementation
• High costs
• Constant monitoring
and assessment
• Achieve high
efficiencies
becoming critical
in the sector due
to the increasing
competition
• High level of
dependency
• Viruses and
other malware
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3.SWOT Analysis
Conclusion
• Highly satisfied
• No intention to change
• Very effective & efficient
• Security issues
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Thank you for your attention.
Questions ?
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References • DI MARZO SERUGENDO, Giovanna (2012), IS Definition and Overview, Lecture of
Assessment of Information Systems, University of Geneva, 40 p.
• DI MARZO SERUGENDO, Giovanna (2012), IS Management and Organisation, Lecture of Assessment of Information Systems, University of Geneva, 35 p.
• DI MARZO SERUGENDO, Giovanna (2012), IS Assessment, Lecture of Assessment of Information Systems, University of Geneva, 33 p.
• DI MARZO SERUGENDO, Giovanna (2012), Controlling and Auditing, Lecture of Assessment of Information Systems, University of Geneva, 44 p.
• DI MARZO SERUGENDO, Giovanna (2012), IS Projects, Lecture of Assessment of Information Systems, University of Geneva, 46 p.
• Interview with Monsieur Jacques Chardon, Responsible for intern. logistics, Somfy
• Interview with an employee from the logistics department, Somfy
• SOMFY, www.somfy.com (accessed November, 2012)
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