Marc DELMOTTE, Anouk DESBORNES, Céline MASSY,

Ina RODENHEBER, Marwan SENHAJI, 13.11.2012

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Agenda

1. Introduction of Somfy

2. Information systems of Somfy

2.1 Presentation of the ERP

2.2 Assessment of the IT subsystem “logistics”

3. SWOT Analysis

4. Conclusion

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1. Introduction- History

1960: Carpano&Pons: "Société d'Outillage et de Mécanique du Faucigny"

1967: Design of the first small tubular motor for awnings

1969: First subsidiary in Germany and Sweden

1980: Launch of the first automatic wind/sun system

1984: Acquisition of Somfy by Damart SA, listed on the Paris Stock Exchange

2000: Launch of the RTS (Radio Technology Somfy): a secure wireless way

of controlling motorized products in homes

2008: Split into two branches:

&

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Three activities

Shutters and Awnings

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Windows and Blinds

Doors and Gates

Today: Somfy owns 8 plants, 73 subsidiaries and

serves over 30 000 consumers worldwide.

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North America 184 pers.

Eastern Europe 143 pers.

Asia Pacific 2578 pers. Africa/Middle East

840 pers.

Europe 3086 pers.

Latin America 55 pers.

Video

• http://www.ina.fr/pub/immobilier-et-habitat/video/PUB127875131/somfy-le-loup.fr.html

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Information systems of Somfy

• Lotus Notes for e-mails

• Intranet Together: information, video & news sharing

• ERP Baan

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Objectives of the ERP

• Update the existing software and match the new

requirements

• Facilitation of information flow

• Provision of real-time information transfer

• Have real-time information on stock levels

• Financial objectives

• Consolidate all financial information

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Implementation process

• Beginning: 2002

• Duration: 2 years (FR) – 10 years (international)

• Integrator: Bull SA

• Step-by-step installation in the different

departments & group entities

• No resistance to change

• Budget: unknown but exceeded

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Functions covered by the ERP

• Different modules

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Finance

Inventory

Packaging Warehouse

Client Portfolio

Dependability

• Very few breakdowns

• Availability rate of 99.5%

3 support levels in case of emergencies:

1. Call center

2. IT service department

3. Experts

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Performance

• Tailor-made aspect of ERP Baan - added value

• Fast adaptability of Baan for each project

• Facilitation of international projects

• Consolidation of the projects financial aspects

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2.2 Assessment of the IT subsystem

“logistics”

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Dependability

• Few failures: the most severe lasted half a day

• 2 full-time employees for IT improvements

• On-call duty from 5am to 9pm + weekends

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Benefit for logistic departments

• Interconnected

departments

• Very short reaction time

• Time savings

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HR

department

Packing

department

Sales

department

Example

User satisfaction

• Rapid familiarization

• User-friendly

• Regular & valuable trainings

• Organization of the daily tasks

• Quality of work is audited at every moment

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Organizational impact

• International homogeneity

• Better stock & financial assessment

• Easier access to information

• Real-time information transfer

• Huge demand in terms of equipment

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S TRENGTHS

W EAKNESSES

O PPORTUNITIES

T HREATS

• Tailor-made

• User-friendly

• Multi-tasking

• Time savings

• Increased quality

• Long implementation

• High costs

• Constant monitoring

and assessment

• Achieve high

efficiencies

becoming critical

in the sector due

to the increasing

competition

• High level of

dependency

• Viruses and

other malware

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3.SWOT Analysis

Conclusion

• Highly satisfied

• No intention to change

• Very effective & efficient

• Security issues

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Thank you for your attention.

Questions ?

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References • DI MARZO SERUGENDO, Giovanna (2012), IS Definition and Overview, Lecture of

Assessment of Information Systems, University of Geneva, 40 p.

• DI MARZO SERUGENDO, Giovanna (2012), IS Management and Organisation, Lecture of Assessment of Information Systems, University of Geneva, 35 p.

• DI MARZO SERUGENDO, Giovanna (2012), IS Assessment, Lecture of Assessment of Information Systems, University of Geneva, 33 p.

• DI MARZO SERUGENDO, Giovanna (2012), Controlling and Auditing, Lecture of Assessment of Information Systems, University of Geneva, 44 p.

• DI MARZO SERUGENDO, Giovanna (2012), IS Projects, Lecture of Assessment of Information Systems, University of Geneva, 46 p.

• Interview with Monsieur Jacques Chardon, Responsible for intern. logistics, Somfy

• Interview with an employee from the logistics department, Somfy

• SOMFY, www.somfy.com (accessed November, 2012)

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