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RETAIL SALES: TOP-PERFORMING PRODUCT CATEGORIES
FINANCIAL HIGHLIGHTS
Gross Billings
$1,588.1 Million
Up 1.6 percent
Revenue
$1,158.9 Million
Up 0.7 percent
Net Margin
$20.5Million
Up 88.6 percent
2016 3RD QUARTERYTD PERFORMANCE
“Despite a soft retail environment, True Value members continue to see the benefits of our strategic plan unfold as
they grow their business and engage their markets,” said President and Chief Executive O�cer John Hartmann.
“Our continued strong growth in net margin shows that we are making clear and steady progress.”
Lawn & Garden
6.6% 3.8%Paint
9.9%Farm & Ranch,
Auto & Pet
TODAY’S TRENDSQ3 2016 trends observed among True Value shoppers:
• Farm & Ranch, Auto & Pet was True Value’s best performing product category for the quarter; top sellers included specialty feed, fencing and buckets.
• Grills saw a 16% increase, while leaf blowers increased over 15%.
• Based on research insights, the back-to-basics lifestyle trend continues to grow as more and more consumers are seeking out hobby farming and backyard birding.
2.9%Hardware,
Lumber & Building
NATIONAL ADVERTISING
GROWTH EFFICIENCYENGAGEMENT
Retail CompStore Sales
Up 1.5 percent
INTERNATIONAL GROWTH
Aided Awareness up 44%
DTV RetailComp
Up 2.5 percent
CUSTOMER SERVICE AND EXPERIENCE
No.1 in Retail by Temkin Group
STAFF AND SERVICE
No. 2 in Home Improvement Retail by J.D. Power
TRUEVALUE.COM
Highest level since 2006
Sales up 12.4%
Transactions up 59%
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