RETAIL SALES: TOP-PERFORMING PRODUCT CATEGORIES FINANCIAL HIGHLIGHTS Gross Billings $1,588.1 Million Up 1.6 percent Revenue $1,158.9 Million Up 0.7 percent Net Margin $20.5 Million Up 88.6 percent 2016 3RD QUARTER YTD PERFORMANCE “Despite a soft retail environment, True Value members continue to see the beneﬁts of our strategic plan unfold as they grow their business and engage their markets,” said President and Chief Executive Oﬃcer John Hartmann. “Our continued strong growth in net margin shows that we are making clear and steady progress.” Lawn & Garden 6.6% 3.8% Paint 9.9% Farm & Ranch, Auto & Pet TODAY’S TRENDS Q3 2016 trends observed among True Value shoppers: • Farm & Ranch, Auto & Pet was True Value’s best performing product category for the quarter; top sellers included specialty feed, fencing and buckets. • Grills saw a 16% increase, while leaf blowers increased over 15%. • Based on research insights, the back-to-basics lifestyle trend continues to grow as more and more consumers are seeking out hobby farming and backyard birding. 2.9% Hardware, Lumber & Building NATIONAL ADVERTISING GROWTH EFFICIENCY ENGAGEMENT Retail Comp Store Sales Up 1.5 percent INTERNATIONAL GROWTH Aided Awareness up 44% DTV Retail Comp Up 2.5 percent CUSTOMER SERVICE AND EXPERIENCE No.1 in Retail by Temkin Group STAFF AND SERVICE No. 2 in Home Improvement Retail by J.D. Power TRUEVALUE.COM Highest level since 2006 Sales up 12.4% Transactions up 59%

2016 3RD QUARTER YTD PERFORMANCE - True Value and...Up 0.7 percent Net Margin $20.5 Million Up 88.6 percent 2016 3RD QUARTER YTD PERFORMANCE “Despite a soft retail environment, True

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Page 1: 2016 3RD QUARTER YTD PERFORMANCE - True Value and...Up 0.7 percent Net Margin $20.5 Million Up 88.6 percent 2016 3RD QUARTER YTD PERFORMANCE “Despite a soft retail environment, True

RETAIL SALES: TOP-PERFORMING PRODUCT CATEGORIES

FINANCIAL HIGHLIGHTS

Gross Billings

$1,588.1 Million

Up 1.6 percent

Revenue

$1,158.9 Million

Up 0.7 percent

Net Margin

$20.5Million

Up 88.6 percent

2016 3RD QUARTERYTD PERFORMANCE

“Despite a soft retail environment, True Value members continue to see the benefits of our strategic plan unfold as

they grow their business and engage their markets,” said President and Chief Executive O�cer John Hartmann.

“Our continued strong growth in net margin shows that we are making clear and steady progress.”

Lawn & Garden

6.6% 3.8%Paint

9.9%Farm & Ranch,

Auto & Pet

TODAY’S TRENDSQ3 2016 trends observed among True Value shoppers:

• Farm & Ranch, Auto & Pet was True Value’s best performing product category for the quarter; top sellers included specialty feed, fencing and buckets.

• Grills saw a 16% increase, while leaf blowers increased over 15%.

• Based on research insights, the back-to-basics lifestyle trend continues to grow as more and more consumers are seeking out hobby farming and backyard birding.

2.9%Hardware,

Lumber & Building

NATIONAL ADVERTISING

GROWTH EFFICIENCYENGAGEMENT

Retail CompStore Sales

Up 1.5 percent

INTERNATIONAL GROWTH

Aided Awareness up 44%

DTV RetailComp

Up 2.5 percent

CUSTOMER SERVICE AND EXPERIENCE

No.1 in Retail by Temkin Group