2015 User Conference What Did I Buy? April 22, 2015 Presented by: Rena Lefkowitz Director of...

2015 User Conference

What Did I Buy? April 22, 2015

Presented by:

Rena LefkowitzDirector of Training

General Workshop

2015 Office Practicum User Conference

Unleash the Potential….

2015 Office Practicum User Conference

From this...

2015 Office Practicum User Conference

and this. . .

2015 Office Practicum User Conference

To this. . .

2015 Office Practicum User Conference

and this. . .

2015 Office Practicum User Conference

Agenda

▪ Identify key EHR Features▪ Preview PM Reporting Features▪ Identify key features to extend

the reach of your Practice▪ Define an Action Plan

2015 Office Practicum User Conference

Robust Pediatric Features

▪ Well Visit Templates

▪ Developmental Surveys

▪ Patient Handouts

2015 Office Practicum User Conference

Robust Pediatric Features

2015 Office Practicum User Conference

Robust Pediatric Features

Vaccine Management:▪ Inventory control▪ Forecasting using VacLogic▪ Robust, flexible reporting

2015 Office Practicum User Conference

Robust Pediatric Features

▪ CDC, WHO, Hybrid▪ Down Syndrome▪ Preemie

2015 Office Practicum User Conference

Robust Pediatric Features

▪ 200+ Pediatric Focused Encounter Templates:▪ Common Complaints▪ Symptom Templates▪ ADHD▪ Asthma▪ Breastfeeding

▪ Customizable

2015 Office Practicum User Conference

Robust Pediatric Features

Care Plans:

▪ Routine Health Maintenance

▪ Monitor chronic health conditions

▪ Clinical Decision Support

▪ Recalls

▪ Support MU, P4P and PCMH

▪ Customizable

2015 Office Practicum User Conference

Robust Pediatric Features

Care Plans. . .from this

2015 Office Practicum User Conference

Robust Pediatric Features

Care Plans. . .to this:

2015 Office Practicum User Conference

Robust Pediatric Features

Templates:

▪ Key to Electronic Charting

▪ Increase Efficiency

▪ Structured Data

▪ More complete documentation

▪ Customizable

2015 Office Practicum User Conference

Robust Pediatric Features

Surveys▪ Use built in surveys▪ Create new surveys▪ Customizable▪ CHADIS Integration

2015 Office Practicum User Conference

Power Tools

2015 Office Practicum User Conference

Make it yours..

A common theme keeps recurring:

Customizable!

2015 Office Practicum User Conference

PM Features

▪ OP Insights▪ Overview Tab in Billing Center▪ Direct insight into Financial KPI’s▪ Billing Performance▪ A/R Summary

▪ Practice Health Dashboards▪ Easy to read▪ Reports by Provider, Location, Plan or

Payer

2015 Office Practicum User Conference

PM Features

2015 Office Practicum User Conference

PM Features

2015 Office Practicum User Conference

Making Connections

Patient Portal:

2015 Office Practicum User Conference

Making Connections

Patient Portal

▪ Improve patient engagement▪ Resource for patients to maintain their

own information, request forms, complete surveys, and more

▪ Exchange secure messages▪ View statements▪ With InstaMed merchant services, make

payments

2015 Office Practicum User Conference

Patient Message Xchange:

▪ Direct patient contact from within OP▪ Email▪ Text▪ Phone▪ US Mail▪Contact preferences can be configured ▪Credits are easy to purchase▪Works with patient portal▪Customizable

Making Connections

2015 Office Practicum User Conference

PM Features

Say Goodbye To:Say Hello to Direct Messaging

▪ Secure email▪ Allows for Attachments: C-CDA’s▪ Send/Receive from Specialists/Hospitals▪ Increase Interoperability ▪ Used by multiple EHR’s and HIE’s

2015 Office Practicum User Conference

Making Connections

Integrated Clearinghouses

2015 Office Practicum User Conference

Making Connections

e-Prescribing▪ Send and track electronic prescriptions▪ Manage refill requests electronically

2015 Office Practicum User Conference

Making Connections

Interfacing:▪ Reference labs▪ Immunization Registries▪ Health Information Exchanges (HIEs)

2015 Office Practicum User Conference

Making Connections

Meaningful Use

▪ Full support for meeting CMS requirements

▪ Roadmaps▪ Training Webinars▪ Use OP to improve patient outcomes

2015 Office Practicum User Conference

How do I Get Started?

2015 Office Practicum User Conference

Action Plan

▪ Designate an Implementation Team▪ Learn the Core functionality first▪ Develop electronic workflows that work▪ Customize Well Visit and Encounter

Templates▪ Develop a timeline and plan for

implementing new features▪ Practice CQI*

CQI=Continuous Quality Improvement

2015 Office Practicum User Conference

Supporting you...

More than just the software itself. . .

▪ Ongoing Learning:▪ Monthly Buzz and Spotlight Webinars▪ Monthly Newsletter▪ OP Help▪ Communities▪Accessing Support:▪ Realtime Chat▪ Email ▪ Telephone

2015 Office Practicum User Conference

Supporting you...

More than just the software itself. . .

2015 Office Practicum User Conference

Supporting you...

Our commitment

▪ To continuously improve OP

▪ To exceed your expectations

▪ To listen and respond to your needs

and challenges

▪ To support you in providing the

highest quality of care

2015 Office Practicum User Conference