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Legal Process Outsourcing- “Next Step of Being Outsourced”- “Next Step of Being Outsourced”
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#902-903" SamedhTower, Besides Associated Pump,
C.G.Road, Ahmedabad-380009Gujarat. India
info@webyantram.comDial : 408-705-2785Dial : 91-79-26425472
www.webyantram.com www.yantrambpo.com www.outsourcing-services-india.com
IPR Portfolio Management
Legal & Para-Legal Support Services
• Legal Research & Analysis (UK and USA Markets)
• Litigation Support• Legal Auditing• Contract Drafting
• Trade Marks (TM) Management• Copyright Services• Patent Portfolio Management
Business Information& Market Research
Corporate Services
• Business Research (Across the Board)
• 50 State Business Survey• Data Extraction• Analysis and Report Development• Information Management and
Storage• Incorporation of Company (anywhere in the lobe)• Board / Shareholder’s Meeting Resolution & inutes• Resolution & Minutes Library Management• Document management (Archival and etrieval)• Preparation and Development of Reports
Executive SummaryExecutive Summary
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Domestic in house sourcing
Example:Company provides its services domesticallywithout any outside contracts
Offshore in-house sourcing
Example:Company uses services supplied by its own foreign based affiliates (subsidiary)
Domestic outsourcing
Example:Company uses services supplied by another domestically based company
Offshore outsourcing
Example:Company uses services supplied by an unaffiliated foreign based company
Domestic Offshore
In-house
Outsource
Country Amount (US $ Billion)
Growth over the previous year (%)
Australia 6.9 11.6
China 1.6 7.0
France 18.4 14.0
Japan 1.09 8.0
South Korea 1.61 -3.3
UK 34.2 3.6
USA 166.8 5.6
KPOC KPOC RESEARCHRESEARCH
Customers› 2008 is projected to attract 920,700 new
customers› 27% of first-time customers have become
repeat customers Legal Financial Turnover (in USD
Million)› Average transaction in the United States
for any Legal matter involves = $20,000/- per case
2008 LPO Research2008 LPO Research
Offshore BPO Supply Regions, 2007Offshore BPO Supply Regions, 2007
Nearshore:Easier travelCultural similaritiesTime zone
Offshore:Lower costsTime to marketResourcesQuality
Onsite
Ireland
India
Current PrioritiesLonger-Term Prospects
Philippines
New Zealand
Australia
Central/Eastern Europe
Jamaica
Fiji
Barbados/Dominican Republic
Ghana
South Africa
China
Mauritius
Thailand
Vietnam
Pakistan
Srilanka
Nepal
Malaysia
Singapore
Bangladesh
Israel
Aspiring Countries
SenegalNicaragua
Spain
Morocco / Tunisia
Mexico
Canada
Cross-Border BPO :Getters & GainersCross-Border BPO :Getters & Gainers
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Why India??Why India??
India’s value
proposition
Cost
• 40%-60% cost 40%-60% cost reduction for reduction for offshored process offshored process
o Differential in Differential in wages from the US wages from the US 0r UK parent 0r UK parent location at approx location at approx 70%-80%.70%-80%.
o Interaction costs Interaction costs increase 10%-20% increase 10%-20% bcoz of India being a bcoz of India being a remote remote location….thus net location….thus net savings of 40%-60%savings of 40%-60%
• Labour cost Labour cost arbitrage, the reason arbitrage, the reason for cost savings for cost savings likely to exist for likely to exist for next 20-30 yearsnext 20-30 years
Productivi
ty
• Faster Faster turnaround time turnaround time o Time zone Time zone difference difference o 24X7 service 24X7 service
• Learning curve Learning curve effect, given effect, given increased activity increased activity across companies across companies and increased and increased centralization centralization within companywithin company
Qualit
y
• Established methodologies and Established methodologies and processes being rapidly adopted processes being rapidly adopted for better performance for better performance
• Well defined quantifiable Well defined quantifiable metrics for quality and process metrics for quality and process
• Access to highly qualified – Access to highly qualified – skilled poolskilled pool
Paralegal Support: Document Processing, production and management (includes word processing, legal transcription, legal coding, document conversion, keyword and XML tagging and archiving
Legal Support:• Drafting and revising contracts/ agreements:
Employee contracts, Non disclosure contracts, licensing and supplier agreements etc are initially drafted by trained Indian Lawyers and sent for review to US attorney.
• Legal Research: Lawyers sift through large quantities of data using electronic database and the Internet, to provide focused research to law firms and attorneys. Legal research is conducted for all sorts of US laws including case and statutory law.
• Legal Counsel: Outsourced legal counsel services for an in-house firm (with or without legal department) or a legal firm, encompass most of the areas: Antitrust, bankruptcy, construction, Corporate, Criminal and civil rights etc.
Patent Services:• Patent research and analysis : Landscape studies, patent appraisals and
valuation studies, infringement analysis and prior art searching.
• Patent application drafting: Various stages of filing of patent application (prior art searches, patentability assessment, patent landscaping, drafting specifications, drawings etc) may be outsourced to an Indian Party.
• Patent prosecution: Indian companies are helping US attorneys in the patent prosecution process, from providing a technical assessment of the prior art cited by a patent examiner to drafting responses to the examiner’s objections.
Process Technology
People
HR Management
• Enough human resource
• Quite easier to motivate and retain people
Infrastructure
• Better Infrastructure facilities at very low cost
• No need to arrange cabs etc
• Best Net Connectivity
English Language Proficiency
Expertise in New Technologies
Quality Assured (A grade)
Unexpected Cost Advantage (40% less than the metro)
Entrepreneurship Abilities
Excitement about BPO/KPO in the area
State Government Support and Policies
Professionals AvailabilityProfessionals AvailabilityEnough Graduates
Engineers Computer Science
Experts
Science Graduates
Lawyers
CA & CS
Ahmedabad
US/UK Contact Ahmedabad
Internet usage
Phone Lines
Email Usage
Skype Usage Regular phone no. in US/UK
User name with safe password
Learning!! Learning!!
Legal working is both a business and a profession.
“The business of law is more about know-how (knowing how to research, analyze, and write in a particular way) rather than knowledge of any particular law”.
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