Legal Process Outsourcing- “Next Step of Being Outsourced”- “Next Step of Being Outsourced”

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#902-903" SamedhTower, Besides Associated Pump,

C.G.Road, Ahmedabad-380009Gujarat. India

info@webyantram.comDial : 408-705-2785Dial : 91-79-26425472

www.webyantram.com www.yantrambpo.com www.outsourcing-services-india.com

IPR Portfolio Management

Legal & Para-Legal Support Services

• Legal Research & Analysis (UK and USA Markets)

• Litigation Support• Legal Auditing• Contract Drafting

• Trade Marks (TM) Management• Copyright Services• Patent Portfolio Management

Business Information& Market Research

Corporate Services

• Business Research (Across the Board)

• 50 State Business Survey• Data Extraction• Analysis and Report Development• Information Management and

Storage• Incorporation of Company (anywhere in the lobe)• Board / Shareholder’s Meeting Resolution & inutes• Resolution & Minutes Library Management• Document management (Archival and etrieval)• Preparation and Development of Reports

Executive SummaryExecutive Summary

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Domestic in house sourcing

Example:Company provides its services domesticallywithout any outside contracts

Offshore in-house sourcing

Example:Company uses services supplied by its own foreign based affiliates (subsidiary)

Domestic outsourcing

Example:Company uses services supplied by another domestically based company

Offshore outsourcing

Example:Company uses services supplied by an unaffiliated foreign based company

Domestic Offshore

In-house

Outsource

Country Amount (US $ Billion)

Growth over the previous year (%)

Australia 6.9 11.6

China 1.6 7.0

France 18.4 14.0

Japan 1.09 8.0

South Korea 1.61 -3.3

UK 34.2 3.6

USA 166.8 5.6

KPOC KPOC RESEARCHRESEARCH

Customers› 2008 is projected to attract 920,700 new

customers› 27% of first-time customers have become

repeat customers Legal Financial Turnover (in USD

Million)› Average transaction in the United States

for any Legal matter involves = $20,000/- per case

2008 LPO Research2008 LPO Research

Offshore BPO Supply Regions, 2007Offshore BPO Supply Regions, 2007

Nearshore:Easier travelCultural similaritiesTime zone

Offshore:Lower costsTime to marketResourcesQuality

Onsite

Ireland

India

Current PrioritiesLonger-Term Prospects

Philippines

New Zealand

Australia

Central/Eastern Europe

Jamaica

Fiji

Barbados/Dominican Republic

Ghana

South Africa

China

Mauritius

Thailand

Vietnam

Pakistan

Srilanka

Nepal

Malaysia

Singapore

Bangladesh

Israel

Aspiring Countries

SenegalNicaragua

Spain

Morocco / Tunisia

Mexico

Canada

Cross-Border BPO :Getters & GainersCross-Border BPO :Getters & Gainers

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Why India??Why India??

India’s value

proposition

Cost

• 40%-60% cost 40%-60% cost reduction for reduction for offshored process offshored process

o Differential in Differential in wages from the US wages from the US 0r UK parent 0r UK parent location at approx location at approx 70%-80%.70%-80%.

o Interaction costs Interaction costs increase 10%-20% increase 10%-20% bcoz of India being a bcoz of India being a remote remote location….thus net location….thus net savings of 40%-60%savings of 40%-60%

• Labour cost Labour cost arbitrage, the reason arbitrage, the reason for cost savings for cost savings likely to exist for likely to exist for next 20-30 yearsnext 20-30 years

Productivi

ty

• Faster Faster turnaround time turnaround time o Time zone Time zone difference difference o 24X7 service 24X7 service

• Learning curve Learning curve effect, given effect, given increased activity increased activity across companies across companies and increased and increased centralization centralization within companywithin company

Qualit

y

• Established methodologies and Established methodologies and processes being rapidly adopted processes being rapidly adopted for better performance for better performance

• Well defined quantifiable Well defined quantifiable metrics for quality and process metrics for quality and process

• Access to highly qualified – Access to highly qualified – skilled poolskilled pool

Paralegal Support: Document Processing, production and management (includes word processing, legal transcription, legal coding, document conversion, keyword and XML tagging and archiving

Legal Support:• Drafting and revising contracts/ agreements:

Employee contracts, Non disclosure contracts, licensing and supplier agreements etc are initially drafted by trained Indian Lawyers and sent for review to US attorney.

• Legal Research: Lawyers sift through large quantities of data using electronic database and the Internet, to provide focused research to law firms and attorneys. Legal research is conducted for all sorts of US laws including case and statutory law.

• Legal Counsel: Outsourced legal counsel services for an in-house firm (with or without legal department) or a legal firm, encompass most of the areas: Antitrust, bankruptcy, construction, Corporate, Criminal and civil rights etc.

Patent Services:• Patent research and analysis : Landscape studies, patent appraisals and

valuation studies, infringement analysis and prior art searching.

• Patent application drafting: Various stages of filing of patent application (prior art searches, patentability assessment, patent landscaping, drafting specifications, drawings etc) may be outsourced to an Indian Party.

• Patent prosecution: Indian companies are helping US attorneys in the patent prosecution process, from providing a technical assessment of the prior art cited by a patent examiner to drafting responses to the examiner’s objections.

Process Technology

People

HR Management

• Enough human resource

• Quite easier to motivate and retain people

Infrastructure

• Better Infrastructure facilities at very low cost

• No need to arrange cabs etc

• Best Net Connectivity

English Language Proficiency

Expertise in New Technologies

Quality Assured (A grade)

Unexpected Cost Advantage (40% less than the metro)

Entrepreneurship Abilities

Excitement about BPO/KPO in the area

State Government Support and Policies

Professionals AvailabilityProfessionals AvailabilityEnough Graduates

Engineers Computer Science

Experts

Science Graduates

Lawyers

CA & CS

Ahmedabad

US/UK Contact Ahmedabad

Internet usage

Phone Lines

Email Usage

Skype Usage Regular phone no. in US/UK

User name with safe password

Learning!! Learning!!

Legal working is both a business and a profession.

“The business of law is more about know-how (knowing how to research, analyze, and write in a particular way) rather than knowledge of any particular law”.