© MERLOT Tel Aviv, IsraelJune 2007 MERLOT Governance The Challenges of Managing a Virtual Academic...

MERLOT Governance

The Challenges of Managing a Virtual

Academic Consortium

Professor Sorel ReismanMERLOT Managing Director

June 2007

Presentation Outline

• Geographical Perspective• History of MERLOT• Governance – Participants &

Organization Structure• Library Partners• Communicating in a Virtual

World• Other MERLOT Entities• Managing Content

Geographical Perspective:

Virtual Entitybut

Physical Presence

June 2007

MERLOT – An International Consortium

June 2007

Headquarters

June 2007

A Closer Look

June 2007

Even Closer

June 2007

A Tourist Destination

June 2007

The California State University

Origins of MERLOT

June 2007

Brief History of MERLOT• 1997

- MERLOT developed and hosted at Cal State University, Sonoma• 1999

- The University of Georgia System, Oklahoma State Regents for Higher Education, University of North Carolina System, and the California State University System formed the MERLOT ‘cooperative’

• 2000– January – MERLOT cooperative sponsored 48 Biology, Physics,

Business and Teacher Education faculty (12 from each system) to develop peer review standards/processes for on-line teaching-learning materials

– April - other higher ed systems/institutions invited to join MERLOT cooperative.

– July - 23 higher ed systems/institutions of higher education had become MERLOT Institutional Partners

– New release of MERLOT website – Hosted by CSU at WestEd

• 2006 (August)– third release of MERLOT of website

• 2007 (June)– 47,000+ members and 17,000 library materials- TBA – mirror host in Sacramento, California – California Virtual College

Participatory Governance

June 2007

Governance Participants• Executive Director• Staff • Advisory Board • Project Directors Council• Editors Council• Corporations• Consortia• MERLOT International Conference Committee• Journal of Online Learning & Teaching

Editorial Board

June 2007

Partners

June 2007

ExecutiveDirector

Organization

June 2007

ExecutiveDirector

AdvisoryBoard

Organization

June 2007

ExecutiveDirector

AdvisoryBoard

Organization

June 2007

ExecutiveDirector

AdvisoryBoard

Organization

ProjectDirectors

BoardMembers

Editors

June 2007

ExecutiveDirector

AdvisoryBoard

Organization

ProjectDirectors

BoardMembers

Editors MIC JOLT

June 2007

ExecutiveDirector

AdvisoryBoard

Organization

ProjectDirectors

BoardMembers

Editors MICCorporations Consortia JOLT

June 2007

ExecutiveDirector

AdvisoryBoard

Members

Organization

ProjectDirectors

BoardMembers

Members

June 2007

ExecutiveDirector

AdvisoryBoard

Members

Organization

ProjectDirectors

BoardMembers

Members

June 2007

Community ParticipationType Number

Admin Team – CSU Office of the Chancellor employees

~ 8 FTE

Advisory Board Variable

Sustaining Partners - Project Directors 2

State System Level - Project Directors 16

Campus Level 10

Discipline Editorial Boards 16+

Editorial Board Members ≈160

June 2007

Staff Locations• Executive Director – Long Beach• Managing Director – Newport Beach• Webmaster – Seal Beach• Director of Academic Programs – Dallas• Director of Institutional Development -

Oklahoma• Developers – Huntington Beach,

Arkansas, Las Vegas• IT Support Staff – Phoenix

June 2007

Staff Locations

June 2007

MERLOT Added Value• Access to the Partner Reserve• A voice in the strategic direction of MERLOT• Support of the peer review process in MERLOT

to increase the value of the collection• Seedling package – branded newsletter for

localized institutional MERLOT communications

• Institutional Teaching Commons package for localized MERLOT-based faculty development presence

• JOLT package for online journal infrastructure replication

• Reduced MIC registration fee

Library Partners

June 2007

Related Libraries

June 2007

GLOBE Worldwide

COMMUNICATIONS

Managinga

Virtual Organization

June 2007

Group Actual Meeting

Virtual Meeting

Advisory Board

Project Directors

Editors Council

Meeting Schedules

June 2007

Group Actual Meeting

Virtual Meeting

Staff •Bi-annual retreat•Partner meetings

•Weekly strategy•Weekly operations

Advisory Board

•Mid Year Meeting•MIC

•As required

Project Directors

•Monthly•Bi-annual major

Editors Council

•Monthly•Bi-annual major

MIC MIC •Weekly

JOLT •Mid Year Meeting•MIC

•Monthly

Meeting Schedules

June 2007

Meeting ModesActual

– Staff Retreats – biannually– Mid Year Meeting: Staff, Project Directors, Editors

Council, Advisory Board– MIC:

• Staff• Editors Council• Project Directors• Joint session of EC and PD• Advisory Board

Virtual– Staff – Weekly Operations; Weekly Management– Project Directors – Monthly Operations; annually

operations– Editors Council – Monthly Operations; annually operations

June 2007

ExecutiveDirector

BoardMembers

ProjectDirectors

AdvisoryBoard

Corporations Consortia JOLTEditors

Members

Communicating with Members

Webmaster

June 2007

The Webmaster• “Human Face” of MERLOT• End User technical support• Role of Webmaster non-existent 5-6 years ago• 2006 - 2129 email/phone requests/issues • 2007 (January to May) - 875 • Webmaster responds almost 7/24• Issues which make up half of all inquires:

• Information requests (MIC, JOLT, contributing)• Web Services• Bad emails• Profile needs to be updated/removed• Unable to log in• Peer review process/requests about peer review

• Remedy Reporting• Analytics essential to process & site improvement

June 2007

Vineyard Newsletter

June 2007

Grapevine Newsletter

June 2007

Extending the Community: Building Editorial Boards• Taskforce – “editorial board in-training”• Core group - 4+ motivated individuals including

Chair• Develop discipline taxonomy• 100 – 150 submitted learning materials

– 20% with Assignments– 20% with Member Comments

• Portal editor selected • Declare Editorial Board• Example - Fire Safety

– Taxonomy – 1 month– Build Collection - 4 months– Training - 2 months– Oversight - 4 months

OtherMERLOT Entities

June 2007

MERLOT International Conference“The MIC”

June 2007

MIC Committee Positions• Volunteer committee• Staff advisory liaison• Strategic direction – staff defined• Operations – committee led• Logistics - event planning company • Committee chair – may be host site

person • Weekly committee meetings• Weekly MERLOT staff update

June 2007

MIC Conference Committee

June 2007

Journal of Online Teaching & Learning

June 2007

JOLT Board

Managing Content

June 2007

Distribute Content Management

June 2007

Portal Content

June 2007

Portal Template

Institutional Teaching Commons

June 2007

MERLOT About Us

Discussion

© MERLOT Tel Aviv, IsraelJune 2007 MERLOT Governance The Challenges of Managing a Virtual Academic...

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