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© 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential011608 1
Business ContinuityMoving from Disaster Recovery to Constant Availability
Dan Kent
Cisco Systems
© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 2
Requirements for Constant Availability
Take an enterprise or system approach
It is not just about products - processes and operations are critical to true continuity
Embed as much resiliency in all components and systems as possible
© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 3
TeleworkerTeleworker
Data CentersData Centers
Mobile ForceMobile Force
HQ / RegionHQ / Region
Holistic Approach to Continuance
Branch/Branch/Field OfficeField Office
U N I V E R S I T YU N I V E R S I T YU N I V E R S I T YU N I V E R S I T Y
CitizensCitizensInternetIntranet
Application Aware Network
© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 4
Inte
gra
ted
Sec
uri
tyA Different Point of View
• Provide access to data through applications during normal and stress conditions.
• Ensure always on capability. Network as a utility in all conditions.
• Staff can perform their functions under various threat or suboptimal conditions
• Maintain critical communications within and between agencies, and to customers and the public
Business Continuance
ApplicationResilience
CommunicationResilience
NetworkResilience
WorkforceResilience
© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 5
ScenarioScenario SolutionSolution TechnologiesTechnologies
• Reliable, fault-tolerant hardware
• WAN redundancy
• High-speed, integrated load balancing
• Advanced integrated security
• Network operations;optimized design;fault and anomaly
detection mitigation;training;best practices
Loss of Headquarters orCampus
Loss of Data Center
Security Alert (Worm/Denial of Service [DoS])
High-Availability Networking
Optimized Network Design
Organization-WideIntegrated Security
Network Resilience
© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 6
ScenarioScenario SolutionSolution TechnologiesTechnologies
• Continuous Data Protection/Continuous Data Remote Replication (CDP/CRR)
• DWDM/CWDM
• Small Computer Interface over IP (iSCSI)/Fibre Channel over IP
• Application load balances/Global sight selector
• Stateful Failover
• Nonstop forwarding
Loss of Data Center
Loss of Application Server
Point Failure
Data Center Mirroring
Application Balancing/Failover
High-Availability Hardware & Design
Application Resilience
© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 7
ScenarioScenario SolutionSolution TechnologiesTechnologies
• IP Communications (Call-Processing Resilience)
• Integrated Mobile Communications
• IP Call Centers (Call-Center Redundancy)
• Quality of Service (QoS)
• Remote Management
Loss of Central Office
Loss of Call Center
Loss of PBX/Key System
Distributed Central Office-Based Voice
Gateways
Distributed Call Centers
Distributed Call Processing
Survivable Remote Telephony
Communication Resilience
© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 8
ScenarioScenario SolutionSolution TechnologiesTechnologies
• Secure Wireless LAN
• IPSec VPN
• IP Communications
• Remote Management
Flood/Fire/Terrorism Loss of Physical Structure
Inclement WeatherWorkforce Cannot Go to Office
Sick Child/Car Wont StartIndividual Cannot Go to Office
Workforce relocation To Another Facility
Dispersed Workforce
Workforce Telecommuting
Workforce Resilience
© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 9
Teleworker/ Teleworker/ Mobile ForceMobile Force
Data CentersData Centers
U N I V E R S I T YU N I V E R S I T YU N I V E R S I T YU N I V E R S I T YAIRPORTAIRPORT
Public/CitizensPublic/CitizensCampusCampus
DWDM/CWDMCDP/CRR
Server Load Balancing
Virtualization
Virtual COOP (teleworker) solution
VPN/Soft Phone Solution
SSL VPNs, Global Sight Selector
Application and content caching,redundant links
HA designUC deployment
HA Campus design HA WAN
Integrated Security Integrated UC
Nonstop forwarding
Cisco Solution for Continuance
Branch/Branch/Field OfficeField Office
End-to-End Integrated Architecture
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