© 2005 Prairie Star Consulting 0 Brace For Impact! Getting Your Organization Ready for the Next Big...

© 2005 Prairie Star Consulting 1

Brace For Impact!Getting Your Organization Ready

for theNext Big Thing

Byron Glick

Prairie Star Consulting

eForum 2005

April 14, 2005

© 2005 Prairie Star Consulting 2

Financial ImpactImpact

Bottom-LineImpact

Impacts onEfficiency

High Value

Best In Class

World Class

Real

ImpactSustainable

Impact

Deep

ImpactIMPACT

© 2005 Prairie Star Consulting 3

The Technologist

View ofImpact

Image: © 2005 JuptierImages Corporation

© 2005 Prairie Star Consulting 4

The Process View of Impact

Image: © 2005 JuptierImages Corporation

© 2005 Prairie Star Consulting 5

The Staff’s

View of Impact

Image: © 2005 JuptierImages Corporation

© 2005 Prairie Star Consulting 6

TheEnd

Result

Image: © 2005 JuptierImages Corporation

© 2005 Prairie Star Consulting 7

So Which Is It?

Images: © 2005 JuptierImages Corporation

© 2005 Prairie Star Consulting 8

Technology Process Execution

Sustainable Innovation

© 2005 Prairie Star Consulting 9

Beautiful Ruins

Image: © 2005 JuptierImages Corporation

© 2005 Prairie Star Consulting 10

Technology

Methodologies Maturity Models

Solutions

Architectures

StandardsSpecifications

Use Cases

API’s

Image: © 2005 JuptierImages Corporation

© 2005 Prairie Star Consulting 11

Process

Policies

Procedures

Process Improvement

Best Practices

World Class Automation

Image: © 2005 JuptierImages Corporation

© 2005 Prairie Star Consulting 12

Execution

Image: © 2005 JuptierImages Corporation

© 2005 Prairie Star Consulting 13

Execution

• Relationships

• Procedural Short Cuts

• Events

• Communications

• Preferences and Perceptions

© 2005 Prairie Star Consulting 14

RelationshipsOrganization Charts

Business Partners

Vendors

Social Networks

Gender/Ethnicity/Beliefs

Charity Events

Golfing

Soccer Teams

© 2005 Prairie Star Consulting 15

Procedural Short Cuts

Policy and Procedures

New Employee Orientation

Sticky Notes

Cheat Sheets

The Yeahbuts

© 2005 Prairie Star Consulting 16

Events

Scheduled Business Events

Product Releases

Staffing Activities

Scheduled Social Events

External Events

Personal Events

© 2005 Prairie Star Consulting 17

Communication

Policy & Procedures

Newsletters

Bulletin Boards

The Cafeteria/Break Room

The Hallway

The Rumor

The Look

© 2005 Prairie Star Consulting 18

Preferences and Perceptions

Customer Satisfaction Surveys

Staff Satisfaction Surveys

The “Hardwired” Short Cut

The “Untouchable” Process

War Stories

© 2005 Prairie Star Consulting 19

Execution

• Relationships

• Procedural Short Cuts

• Events

• Communications

• Preferences and Perceptions

© 2005 Prairie Star Consulting 20

Technology Process Execution

Sustainable Innovation

© 2005 Prairie Star Consulting 21

Be an ExplorerSail off the End of the Known World

Image: © 2005 JuptierImages Corporation

© 2005 Prairie Star Consulting 22

Brace For Impact!Getting Your Organization Readyfor the Next Big Thing

Byron Glickbyron.glick@prairiestarconsulting.com

www.prairiestarconsulting.com