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© 2005 Prairie Star Consulting 1
Brace For Impact!Getting Your Organization Ready
for theNext Big Thing
Byron Glick
Prairie Star Consulting
eForum 2005
April 14, 2005
© 2005 Prairie Star Consulting 2
Financial ImpactImpact
Bottom-LineImpact
Impacts onEfficiency
High Value
Best In Class
World Class
Real
ImpactSustainable
Impact
Deep
ImpactIMPACT
© 2005 Prairie Star Consulting 3
The Technologist
View ofImpact
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© 2005 Prairie Star Consulting 4
The Process View of Impact
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© 2005 Prairie Star Consulting 5
The Staff’s
View of Impact
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© 2005 Prairie Star Consulting 6
TheEnd
Result
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© 2005 Prairie Star Consulting 7
So Which Is It?
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© 2005 Prairie Star Consulting 8
Technology Process Execution
Sustainable Innovation
© 2005 Prairie Star Consulting 9
Beautiful Ruins
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© 2005 Prairie Star Consulting 10
Technology
Methodologies Maturity Models
Solutions
Architectures
StandardsSpecifications
Use Cases
API’s
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© 2005 Prairie Star Consulting 11
Process
Policies
Procedures
Process Improvement
Best Practices
World Class Automation
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© 2005 Prairie Star Consulting 12
Execution
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© 2005 Prairie Star Consulting 13
Execution
• Relationships
• Procedural Short Cuts
• Events
• Communications
• Preferences and Perceptions
© 2005 Prairie Star Consulting 14
RelationshipsOrganization Charts
Business Partners
Vendors
Social Networks
Gender/Ethnicity/Beliefs
Charity Events
Golfing
Soccer Teams
© 2005 Prairie Star Consulting 15
Procedural Short Cuts
Policy and Procedures
New Employee Orientation
Sticky Notes
Cheat Sheets
The Yeahbuts
© 2005 Prairie Star Consulting 16
Events
Scheduled Business Events
Product Releases
Staffing Activities
Scheduled Social Events
External Events
Personal Events
© 2005 Prairie Star Consulting 17
Communication
Policy & Procedures
Newsletters
Bulletin Boards
The Cafeteria/Break Room
The Hallway
The Rumor
The Look
© 2005 Prairie Star Consulting 18
Preferences and Perceptions
Customer Satisfaction Surveys
Staff Satisfaction Surveys
The “Hardwired” Short Cut
The “Untouchable” Process
War Stories
© 2005 Prairie Star Consulting 19
Execution
• Relationships
• Procedural Short Cuts
• Events
• Communications
• Preferences and Perceptions
© 2005 Prairie Star Consulting 20
Technology Process Execution
Sustainable Innovation
© 2005 Prairie Star Consulting 21
Be an ExplorerSail off the End of the Known World
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© 2005 Prairie Star Consulting 22
Brace For Impact!Getting Your Organization Readyfor the Next Big Thing
Byron [email protected]
www.prairiestarconsulting.com
