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Copyright © Unify GmbH & Co. KG 2014 All rights reserved.
• Premier provider of enterprise communications solutions and services
• Worldwide 2013 revenues of $2.6 billion
• #2 Global / #1 Europe* market share
• 2,000 service personnel in 90 countries
• Ranked market ‘Leader’ by top analysts
• Trusted by over 75% of the Fortune 500
2
Meet Unify
* Source: Dell’Oro Revenue Share / MZA Unit Share – CY2013
Copyright © Unify GmbH & Co. KG 2014 All rights reserved.
Continuous innovation
2008The first fully open service-orientated architecture: the first CEPB with IBM Lotus Sametime integration
2010The first virtualized suite of UC applications
2008Siemens Enterprise Communications is founded as a joint venture between Gores Group and Siemens AG
2009The first social integration for UC: Twitter and OpenScape
2011The first comprehensive cloud-based UC solution: OpenScape Cloud Services and OpenScape Cloud Contact Center
2011The first native Google integration by a UC vendor
2013The first unification of voice, video, collaboration, contact, sociial communications, search and business process applications, all in one immersive, intuitive experience: Project Ansible, now Circuit
2011The first step into mobile multi-device UC: Call Swipe seamlessly transfers calls in progress to other devices with intuitive touch screen gestures
2012First in the industry: Siemens Enterprise Communications outpaces all of its global competition for two quarters in a row
2013Siemens Enterprise Communications becomes Unify
1847Werner von Siemens invents the pointer telegraph and founds Siemens AG
1881The first automated telephone exchange
1927The first facsimile telegraphy introduced, enabling photographs to be shared across distances, particularly by the press
1984The first commercial system to combine voice and data networks
1987The first computer telephony integration-enabled desktop phone
2001The first converged IP PBX
2007The first pure IP-based financial trading system
1909The first German urban telephone exchange with automatic dialing opened in Munich-Schwabing, with 2,500 lines
1976The first computerized PBX
1998The first multi-protocol router and flow-based switch in the industry
2003The first unified communications solution, named as No. 1 in “12 Key Moments in UC“ by NoJitter
More than 150 years of firsts in global communications –A unified world tips at its hat to the past, and envisions a new way to work.
The New Way to Work
#NW2W
We are in the midst of a fundamental shift
Consumerization is driving our world
SocialCloudInformationMobility
The megatrends are changing our landscape
A new era of pervasive connectedness
The impact of the millennial generation
Millennial workers and workplace disruption
Millennialsdislike email
71%
Millennials areblogging
40% 75%
Ignoresocial policies
A new way to work has arrived
Virtual teams are taking over
What have we learned about teams and engagement?
Over1.3B Only13%
Gallup Study ‘State of the Global Workplace 2013’
IDC Forecast ‘Worldwide Mobile Worker Population’
working on virtual teams by 2015 of employees fully engaged
“43% of users feel frustrated and overwhelmed by team communication technologies that they work with…”
Often work invirtual teams
Source: Unify global primary research n=320, 95% confidence level within +/- 5% error.
79%
Feel lessproductive
56%
Distracted duringvirtual meetings
75%75%
Virtual teams with high "virtual distance” suffer – the cost of low engagement is high
90% drop in innovation effectiveness
80% plunge in trust among team members
60% decline in finishing projects on target
from “Uniting The Global Workforce” – Lojeski and Reilly
80% of us work in virtual teamsLet’s get good at it
Successful virtual teams thrive on engagement
Today’s fragmented technologydistracts and deters engagement
Communications tools must work seamlessly together
Informal networks are more critical than formal organizations
Rich interaction is crucial –an engagement platform enables that
Copyright © Unify GmbH & Co. KG 2014 All rights reserved. 23
Engagement rules
• Candid team dialog• Inclusive, personal touch• Frequent, informal contact• Rich collaboration and sharing• The right communication tools
Candid interaction creates trust and engagement
Teamwork is personal
Intelligent virtual spaces with multimedia content
Vibrant conversations
Implicit knowledge sharing most important
Knowledge sharing
Intuitive consumer-like experience drives adoption
Systems that engage
Create a flexible, consumer-like, collaborative environment
But, virtual teams that “bring their own applications” bring risk, cost and fragmentation
76% have security issues and concerns
73% experience support complexities
48% ultimately find higher total costs
from Gartner 2013 “The Impact of BYOD” – David Willis
Copyright © Unify GmbH & Co. KG 2014. All rights reserved.
How Circuit enablesthe new way to work
Multiple applications create a fragmented environment
Virtual team are disconnected
Finding & tracking information is difficult at best
Anywhere workers feel isolated
Insights
Copyright © Unify GmbH & Co. KG 2014 All rights reserved.
What is Circuit?
Make your teamwork better.
Circuit improves teamwork by bringing voice, video, screen share, messaging, and file sharing into a single view.
It’s natural conversations. It’s moments of insight.
It’s all of us, working together.
Circuit travels with us, freeing us to work where we want, when we want, and how we want.
We Move
Circuit offers context, finding what we need, what we discussed, what we shared, and what we missed.
We Discover
Circuit inspires, sparking conversation and bringing minds together to invent, build and solve.
We Create
Circuit unites, keeping us connected and on top of what really matters.
We Share
Circuit brings us together for the way we really work
33Copyright © Unify GmbH & Co. KG 2014. All rights reserved.
An entirely re-imagined user experience
• Single pane of glassOne tool with one view
• Powerful, contextual searchContent and people are easy to find
• Content storage and historyEverything stays together where you shared it
• Natural user experienceSimplicity on all Circuit devices – Chrome web browser, iPhone, and iPad
Appendix
#NW2W
Copyright © Unify GmbH & Co. KG 2014. All rights reserved.
Make your teamwork better
Copyright © Unify GmbH & Co. KG 2014. All rights reserved.
Assess employee engagement
Copyright © Unify GmbH & Co. KG 2014. All rights reserved.
Follow the engagement rules
Customer Insight: Circuit beta trial
Circuit is the result of two years of intensive study of people and work and the impact of technology on productivity. As part of an agile design process, over 1000 users were part of the beta testing program – here is a collection of the customer feedback…
C+ITEG AG Marko Brandt, Board Member
#YourCircuit
“Using Circuit is fascinating. Its intuitive handling makes it quite easy to change between text, voice, or video communication with additional use of desktop sharing.”
ArgentRay Moya, Chief Operating Officer
#YourCircuit
“Having everything in one place—such as voice, video, and social collaboration -helps us convert impromptu into creative value.”
Hyve Volker Bilgram, Team Lead
“Circuit’s user experience is unlike anything we have seen in terms of business collaboration before.”
#YourCircuit
“Unify’s latest innovation, Circuit, doesn’t disappoint. We’re excited to be using Circuit and we’re already seeing an improvement in the way our teams communicate and collaborate.”
City of ZurichMichael Deppert, ICT System
Engineer#YourCircuit
“The simplicity of getting onboard with Circuit really made it easy for our employees to adopt the solution to fit the needs of work, today. Our team was excited to try it and we didn’t need any special equipment to get it running.”
Sky Communications Bill Bouie, President &
CEO
Over 80% of beta trial customers reported that Circuit had a very positive effect on collaboration with their businesses.
Don’t delay – sign up for your free trial now at www.yourcircuit.com
48
What’s available nowWho needs Circuit?
Web and Mobile clients
Seamless call transitions
Presence awareness
Snoozing your status
Location based status
Contextual search/filter for people and content
HD video
Historical threads
Message flagging
Welcome tour and Learning marks
Screenshare
Insert urls, pictures, docs, previewing
Multi-tenant communications
Private 1-1 and group conversations
Open social conversations
Multi Modal – rich text messaging, voice, HD video, basic screenshare and file sharing
Click-to-call
Conference bridge dial-in
49
What’s in developmentWho needs Circuit?
Android mobile clientIE and FF supportPrivate Cloud Deployment
Meeting Recording Answering Machine
Guest Access Connector to SIP-based telephony Connector to Microsoft Exchange contacts
Favorites, Like, @ supportSDK
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