IXDA Vancouver - How to get a great UX job

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From putting together your resume, building a portfolio, to personal networking, we discuss the steps you need to go through to get in the door for that UX interview.

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Resumes and LinkedIn profiles

How to get a great UX job{

Patrick Neeman Director of Product Design, Apptio @usabilitycounts http://www.usabilitycounts.com

Troy Parke Sr. UX Manager, Big Fish Games @uxhow http://www.uxhow.com

Getting a great job is a lot like dating......you have to kiss a lot of frogs

before your find your prince

@usabilitycounts @uxhow

User Research - 100 Recruiters

The typical interview process

Hiring Manager Phone Screen

7-10 people

3 to 5On Site

InterviewsThe Offer} }Recruiter

Phone Screen

10-15 people}Research 20-100 people}

@usabilitycounts @uxhow

Show them your money,

baby!

• LinkedIn profile • Resume

• Side projects • Portfolio

@usabilitycounts @uxhow

{ Your résume }• Format that can be parsed (Word or PDF) • Career progression that tells a story • Skills in keyword form listed for recruiters • Don’t over design

@usabilitycounts @uxhow

{ A great resume }

@usabilitycounts @uxhow

{ A great resume }

Solid Opening Summary

Clear and Concise Job Descriptions

Skills and Brands Listed

@usabilitycounts @uxhow

Why should my résume be in Word?• It’s a standard format • Recruiters edit résumes • Concentrate on content • Creates constraints

@usabilitycounts @uxhow

Responsibilities and Accomplishments• A summary about your job function • Three to five bullet points what you accomplished

• Write when you start a job as the goal • Write more of them for more recent jobs

@usabilitycounts @uxhow

Résume tipsToo many positions Combine all into one position, and list each as a client

Too few positions List projects under a position

Unrelated positions Don’t list them at all, no one cares

@usabilitycounts @uxhow

{ Your LinkedIn profile }• Have a great summary • Include your skills and specialities • List the results of your work • Let brands speak for themselves

@usabilitycounts @uxhow

{ A great LinkedIn profile }

Great Title

Solid Summary

Accurate Job Descriptions

Exercise• A summary about your job function • Three to five bullet points what you accomplished

Patrick Neeman Director of Product Design, Apptio @usabilitycounts http://www.usabilitycounts.com

Troy Parke Sr UX Design Manager, Big Fish @uxhow http://www.uxhow.com

UX Portfolios How to get a great UX job{

@usabilitycounts @uxhow

How you tell your story is as important as the story itself

@usabilitycounts @uxhow

Tell stories that fit your audience • Designers • Developers • Product Managers

@usabilitycounts @uxhow

Tell stories that sell • Explain visually • Light and concise • Keep them engaged

@usabilitycounts @uxhow

Tell stories that have an awesomeending • ROI • Results • Outcome

@usabilitycounts @uxhow

Tell big stories

@usabilitycounts @uxhow

Big Story Big Fish Unlimited

@usabilitycounts @uxhow

• Problem • Process • Involvement • Final Product • Press / Awards • Outcome

}Story

Big Fish Unlimited Netflix for Games

Challenge

Process

Results

@usabilitycounts @uxhow

Tell small stories

@usabilitycounts @uxhow

Big Story Bob The Chiropractor

@usabilitycounts @uxhow

Bob The Chiropractor 5 Page Lead Generation Website

• Problem • First Version • Iteration • Improved Version}Story

@usabilitycounts @uxhow

@usabilitycounts @uxhow

Results

@usabilitycounts @uxhow

What not to do

Pet Peeves• Screen shots that are too small to read • Screen shots without explanation • Wireframes without any details • Portfolios with only wireframes and no research • Over-designed portfolio

Three Great ExamplesLaiYee Lori http://www.behance.net/gallery/Vantageous/4652595 !Simon Pan http://www.simonpan.com/ !Peter Schuszter http://uxportfolio.com

Exercise• Talk through two portfolios from audience members

Networking and Social Media

How to get a great UX job{

Patrick Neeman Director of Product Design, Apptio @usabilitycounts http://www.usabilitycounts.com

Troy Parke Sr. UX Manager, Big Fish Games @uxhow http://www.uxhow.com

45% of all hires

9% of all job applications

{ Agency + personal referrals }

Why social is important

@usabilitycounts @uxhow

The lowest conversion rate for an application?

A job board0.41% percent of applications from job boards become hires. 11 percent of applications from referrals become hires.

@usabilitycounts @uxhow

Personal networking

is the new job board

Why?

@usabilitycounts @uxhow

56% percent of people who got a job got it through

someone they knew casually.

Mark Granovetter Sociologist, 1973

@usabilitycounts @uxhow

{ How do I become a personal referral? }

Use Social Media

@usabilitycounts @uxhow

• Follow people at companies you like on Twitter • Subscribe to updates on Facebook • Tailor your LinkedIn and Facebook profiles • Go to conferences, meetups and classes

It’s about making a lot of small bets...

@usabilitycounts @uxhow

{Social Networks}LinkedIn Research, reconnaissance and your profile

Facebook Personal friends and their connections

Twitter Super connectors and people with similar interests

Stack Exchange, Git Hub, LinkedIn Groups Building street cred and engage with other users

SkillShare, Meetups Engage with super connectors and people in person

@usabilitycounts @uxhow

{ What kind of people should I be looking for? }• Super connectors, because they like helping people • People who might hire you, not someone who is you • Recruiters, because they move around a lot

@usabilitycounts @uxhow

• Ask about their company • Ask about what they’re doing • Ask about their interests • Ask them for advice

Get them to talk!

You want them to do the talking!

@usabilitycounts @uxhow

It’s like dating... You can “play the field” to find what you want

@usabilitycounts @uxhow

• Give you something to say • Create common interests • Doesn’t have to be work related • Improve your skills

{ Extra Credit }

Have a passion project

@usabilitycounts @uxhow

{ Extra Credit } UX Drinking Game

{ Extra Credit } Find My Bookmarks

@usabilitycounts @uxhow

{ What not to do }• Do not talk all the time • Don’t stalk and give them space • Be respectful but be engaging

Thank you!

Patrick Neeman Director of Product Design, Apptio @usabilitycounts http://www.usabilitycounts.com

Troy Parke Sr. UX Manager, Big Fish Games @uxhow http://www.uxhow.com