Social Media For Business - A Beginners Guide

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Social Media For Business

A Beginners Guide

What Is Social Media?

Twitter

Facebook

LinkedIn

What else??

What Is Social Media?

All interactive content on the internet:

Blogging

Forums / Message Boards

Newsletters

Flickr & YouTube

Advantages?

Drives traffic to your website

Good for SEO

Establishes you as an expert

Nurtures relationships with customers

= MORE SALES

Disadvantages?

Time Consuming

Negative Feedback

Loosing control of your message

Look At The Stats!

1,418,100 Facebook users in Ireland

847,000 are active daily

73% penetration of the online community

55% Male / 45% Female

91% are over 18 years of age

IRELAND

Aoife Porter Bua Marketing – April 2010

Look At The Stats!

150,00 Twitter users in Ireland

25,000 LinkedIn accounts in Ireland

IRELAND

Aoife Porter Bua Marketing – April 2010

IRELAND

Blog – January 2008Case Study –Garrendenny Lane

“40% of my fabric and wallpaper sales came directly from my blog and improved SEO that year and I gained clients as far away as Westmeath and Sligo.”

Blog – January 2008Case Study –Garrendenny Lane

Twitter – March 2009Case Study –Garrendenny Lane

Facebook – September 2009Case Study –Garrendenny Lane

“…in Feb 2009, I had 2,500 unique visitors - these increased by approx 1000 a month to 10,500 in Dec 2009.”

“I have had about 30 online sales from Twitter/Facebook although there may be more from Twitter where I haven't made the connection. ”

Twitter – March 2009Case Study –Garrendenny Lane

Product of the monthCase Study –Garrendenny Lane

Freebie FridayCase Study –Garrendenny Lane

“A little story from a couple of weeks ago, I was uploading new products and did a link from Facebook to a little silver bell that I had just uploaded. Within 20 minutes, one was sold along with another product to a Facebook fan. I went onto Twitter and tweeted that the bell had sold so quickly along with a link. Within ten minutes, another 2 were sold to 2 people who had read the tweet.”

Case Study –Garrendenny Lane

All About Twitter

Setting up your account

www.twitter.com

Getting People to

Follow YouFollow People

Add buttons to your website

Tweet interesting and relevant content

Engage people in conversation and RT them

Add social media links to all your printed material

Finding People To Follow

Follow a bunch of people from Ireland

Search for keywords relevant to your business

Follow people that other interesting people are following

Use Pluggio, Followfinder and Twitters own suggestions

Finding People To Follow

Use Hootsuite

Finding People To Follow

How To Speak Twitter

@ Symbol

”@stephenfry please don’t leave twitter we’d miss you immensely”

”I hope @stephenfry doesn’t leave twitter”

How To Speak Twitter

RT - Retweet

“RT @briandshelton: Getting ready to put @dropbox through its paces. I've heard nothing but good things abt it. http://bit.ly/blIoKA”

Old fashioned method

New method

How To Speak Twitter

#tags - Hashtags

#coronationstreet #iphone4 #fail #bb11#followfriday #freedomflotilla

#klck #bizcampdublin #learningtousetwitter

•Search

•Create Your Own

What To Tweet?

Come up with a strategy and stick to it

Always consider your target market

Keep it relevant and on topic

Ask for input

How to make short links

A Quick Tour Around Hootsuite

Tweeting, Scheduling & Link shortening

Retweeting, Replying, Viewing Conversation

Statistics

Feeding your blog to Twitter and LinkedIn

Search columns

Time Saving Tips

Prepare a Twitter schedule and stick to it

Schedule SOME of your tweets

Allocate a set amount of time daily to update your account

Use Hootsuite

All About Facebook

Setting up your account

www.facebook.com

or

www.facebook.com/pages/create.php

Setting Up Your Page

Create a temporary URL using bit.ly

When you have 25 Likes: www.facebook.com/username

Logo can be as big as 200px x 600px

Add clickable link to info box

Getting People To LikeYour Page

Suggest to friends

Add buttons to your website or blog

Getting People To LikeYour Page

Getting People To LikeYour Page

Suggest to friends

Add buttons to your website or blog

Include social media links on all your printed matter

Incentivise it

Getting People To LikeYour Page

Getting People To LikeYour Page

Suggest to friends

Add buttons to your website or blog

Include social media links on all your printed matter

Incentivise it

Provide valuable content

Getting People To LikeYour Page

Getting People To LikeYour Page

Suggest to friends

Add buttons to your website or blog

Include social media links on all your printed matter

Incentivise it

Provide valuable content

Encourage interaction

Getting People To LikeYour Page

What to post

Link to sites that will interest your target market

What to post

What to post

Link to sites that will interest your target market

Import your blog

What to post

What to post

Link to sites that will interest your target market

Import your blog

Create content unique to Facebook

What to post

What to post

Link to sites that will interest your target market

Import your blog

Create content unique to Facebook

Canvass opinion – create polls

Photos to run poll

Notes application to run poll

What to post

What to post

Link to sites that will interest your target market

Import your blog

Create content unique to Facebook

Canvass opinion – create polls

Encourage your community to share

What to post

Handy FacebookApplications

Static FBML – create custom pages using simple HTML

Slideshare – Share presentations like this one

Wildfire – Run contests within the Facebook rules (premium)

Networked Blogs – Feed your blog to your Facebook page

Twitter – Allow Facebook to update Twitter

Facebook Etiquette

Don’t post too often!

Linking Twitter stream to Facebook can be overload

Be Honest

Respond to comments

Monitoring

Link Shortening

Monitoring

Record keeping

If you get stuck

Email me: amanda@spiderworking.com

Phone me: 01 442 9410

Skype me: spiderworking.com

Get these slides: www.facebook.com/spiderworking