Making Social Business Work For Your Business

  • View
    1.739

  • Download
    2

  • Category

    Business

Preview:

DESCRIPTION

http://www.sbdc.duq.edu/techconference/

Citation preview

Adapting To The Digital World

Becoming A Socially Savvy Business

Adam KmiecNovember 12, 2009

Sunday, November 22, 2009

Good Afternoon

Sunday, November 22, 2009

#duqtc

Sunday, November 22, 2009

Sunday, November 22, 2009

Sunday, November 22, 2009

Basically Iʼm Old

Sunday, November 22, 2009

Sunday, November 22, 2009

Sunday, November 22, 2009

Do you like my shirt?A: YesB: No

Sunday, November 22, 2009

Do you think social media is about giving up control to your consumer?

A: YesB: No

Sunday, November 22, 2009

Is social media a fad?A: YesB: No

Sunday, November 22, 2009

Social Media

Sunday, November 22, 2009

Social MediaXSunday, November 22, 2009

Itʼs Not About Social Media …Itʼs About Social Business

Sunday, November 22, 2009

Social > Media

Sunday, November 22, 2009

Businesses Started Out As Social

Sunday, November 22, 2009

Sunday, November 22, 2009

Customer Focused

Sunday, November 22, 2009

Technology Has Gotten In The Way

Sunday, November 22, 2009

This Was Supposed To Make Communication More Personal

Sunday, November 22, 2009

It Didnʼt...

Sunday, November 22, 2009

Technology Isnʼt Social

Sunday, November 22, 2009

People Are Social

Sunday, November 22, 2009

Thatʼs WhySocial > Media

Sunday, November 22, 2009

But, I Keep Hearing About Social Networks

Sunday, November 22, 2009

Sunday, November 22, 2009

Lots Of Logos

Sunday, November 22, 2009

Your Logo >

Sunday, November 22, 2009

Lots Of Networks

Sunday, November 22, 2009

Networks AreMade Of People...

Sunday, November 22, 2009

...People You Want To Connect With

Sunday, November 22, 2009

People > Networks

Sunday, November 22, 2009

Connecting With People Generates Money

Sunday, November 22, 2009

Sunday, November 22, 2009

So How About Some Real Case Studies?

Sunday, November 22, 2009

“For the first time ever, conversations are visible to us. You cannot start in social media without knowing how to listen.”

-Stan Joosten, Procter & Gamble

Sunday, November 22, 2009

Sunday, November 22, 2009

Sunday, November 22, 2009

Sunday, November 22, 2009

Sunday, November 22, 2009

From tweeting To Making The Register Ring

Sunday, November 22, 2009

6,011 Followers

Sunday, November 22, 2009

tweetup 11/2/2008Sunday, November 22, 2009

The Host - JR CohenSunday, November 22, 2009

100+ PeopleSunday, November 22, 2009

Itʼs Not VaporItʼs Real Sales

Sunday, November 22, 2009

Sunday, November 22, 2009

This Is DuncanSunday, November 22, 2009

He Sells FencesSunday, November 22, 2009

“The company supplemented its mailed-out catalog and ads in specialty magazines with a

website about five years ago, but the big breakthrough came last December, when Duncan

added a blog that he calls The Fence Post.”

Sunday, November 22, 2009

Since then, he has had an 850% increase in sales leads.

Sunday, November 22, 2009

Why?

Sunday, November 22, 2009

Google Likes ContentSunday, November 22, 2009

“We don't say you should buy this from us. We don't really refer to ourselves at all. It's really important to the whole marketing effort to blog and sort of become known as an authority and a trusted authority on what you're selling. We've been around

enough to know the kind of questions people have about products, so we try to explain that in the blog. It's information

like that they wouldn't be able to find out easily any other way.''

Sunday, November 22, 2009

Heʼs Expanded

Sunday, November 22, 2009

Sunday, November 22, 2009

Steak Is TastySunday, November 22, 2009

Building Awareness Through An

Integrated Approach

Sunday, November 22, 2009

Ugly SiteSunday, November 22, 2009

But, Thatʼs OkItʼs Functional

Letʼs Build Around It

Sunday, November 22, 2009

Sunday, November 22, 2009

“As far as our ROI on social media efforts, of course itʼs always hard to determine that. But, what I do know

is that since we turned our focus to social media, attracting inbound links, more internet marketing/less print advertising, etc., we have seen an approximate 30 percent boost in sales (year to date) in a time where a lot of restaurants are down 10-20 percent.”

Sunday, November 22, 2009

Which case study did youfind most interesting?

A: Coffee GroundzB: Louis E. Page

C: Caminito

Sunday, November 22, 2009

Creating A Toolbox

Sunday, November 22, 2009

Network Connect

Contribute MonitorSunday, November 22, 2009

My Advice

Sunday, November 22, 2009

Be You

Sunday, November 22, 2009

Remember, There Are NO Rules

Sunday, November 22, 2009

Convert “Social” Connections IntoReal Connections

Sunday, November 22, 2009

Donʼt Focus OnThe Numbers

Sunday, November 22, 2009

Give Something Back And Provide Value

Sunday, November 22, 2009

Experiment Continually

Sunday, November 22, 2009

Thank You!

Sunday, November 22, 2009

Recommended