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Social Media for Business Making Engagement Work for You

Social Media for Business: Making Engagement Work for You

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Have you attempted to use Internet marketing and Social Media for your small business, but wonder if you are doing it correctly? Are you unsure how to maximize your efforts or determine your return? This session will discuss: - Innovative and appropriate use of Social Media - What it takes to nurture a successful social media presence - What works and what doesn’t - How to maximize your time and investment in Social Media

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Page 1: Social Media for Business: Making Engagement Work for You

Social Media for BusinessMaking Engagement Work for You

Page 2: Social Media for Business: Making Engagement Work for You

Maximizing Your Efforts

• Innovative and appropriate use of Social Media

• What it takes to nurture a successful media presence

• What works and what doesn’t

• How to maximize your time and investment in Social Media

Page 3: Social Media for Business: Making Engagement Work for You

@NikkiSunstrum• B.S. in Political Science & M.A.

in Education

• Skilled in making dull things

interesting & teaching

complicated stuff in ways

everyone can understand

• Master manipulator of content

& small children

• Throws parades for fun

Page 4: Social Media for Business: Making Engagement Work for You

It’s not just what, but how

Visual

Engage

Show personality

Provide exclusivity

Build an expectation

Analyze

Page 5: Social Media for Business: Making Engagement Work for You

Start SimpleTag, Mention, Share

Like, collaborate, comment

Support a common cause

Promote

Create a buzz

Decorate for season

Page 6: Social Media for Business: Making Engagement Work for You

Innovative &Appropriate Use

• Know your audience

• Stick to what you

know

• Draw a connection

• Don’t spam

• 80-20 Rule

Page 7: Social Media for Business: Making Engagement Work for You

Nurture SuccessStart with who you know

Identify Advocate

Create opportunities

for engagement

Shared stories

Recommendations

Reply!

Page 8: Social Media for Business: Making Engagement Work for You

What works &What doesn’t…• Know your audience

• Stick to what you know

• Draw a connection

• Don’t spam

• 80-20 Rule

Page 10: Social Media for Business: Making Engagement Work for You

Strategize• Photos, Videos, Questions, Polls, etc.

• Gift registries, holiday countdowns, pricing alerts, store events and exclusive promotions via social media

• Update consumers about local events, extended store hours, price changes

• Friday Fun Facts, Deal of the Week, Wacky Wednesday Contest, Logo usage and Foursquare

• Take the time to analyze critical response patterns and build your social posts accordingly.

Page 11: Social Media for Business: Making Engagement Work for You

Rules of EngagementPolicy, Guidelines

Style, images, content, disclaimers

There is no expectation of privacy

Confidential information

Defamatory or derogatory postings

Reinforce proper usage, activities, professionalism

No advertising

Page 12: Social Media for Business: Making Engagement Work for You

www.facebook.com/nikki.sunstrum

[email protected]@nikkisunstrum