How You Can Benefit from Social Psychology's Most Powerful Insights — Lee Ross

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This presentation consists of highlights from the interview with Moe Abdou,

founder & host of 33voices®.

Lee Ross is a professor of psychology at Stanford University and co-founder of the Stanford Center on Conflict and Negotiations.

He is the author of The Wisest One in the Room, The Person and the Situation, and Human Inference.

Lee RossProfessor of Psychology at Stanford University

The most important things in life involve people; as such, to be wise, one must have

psych-wisdom — people power.

Insight #1

Insight #2

To understand the world more clearly, one must recognize that our individual view of the world is just that; a view that has been

shaped by our own vantage point, history, and idiosyncratic knowledge.

Insight #3

Need motivation? Think twice. Next time your seek to influence behavior — yours or

someone else’s — trying to amp up motivation is unlikely to do much good. A more fruitful strategy, is to identify, and then eliminate,

the obstacles standing in the way of the desired behavior.

Insight #4

Judgment Tip | To be wise is to discipline yourself not to rush to judgment about individuals until you know, and feel

you truly appreciate, the situational forces and constraints that are making their influence felt.

Insight #5

In the face of adversity, adaptation is your greatest asset. Next time you’re feeling blue,

try doing something for someone else.

Insight #6

Want help someone improve? Don’t just intervene; intervene wisely:

Offer feedback rather than empty praise

Insight #6

Want help someone improve? Don’t just intervene; intervene wisely:

Help align their goals with their personal values

Insight #6

Want help someone improve? Don’t just intervene; intervene wisely: Empower them to understand that

abilities always grow with effort

Insight #6

Want help someone improve? Don’t just intervene; intervene wisely:

Accept that failure is part of the growth process

Insight #7

A wise negotiator understands that in reaching agreement, the most difficult barriers are often psychological. As such,

she skillfully exudes personal optimism as to remind all involved of her early successes

in the face of great obstacles.

Insight #8

“Who is wise? He that learns from everyone. Who is powerful? He that

governs his passions. Who is rich? He that is content. Who is that? Nobody?”

- Benjamin Franklin on Wisdom

Insight #9

The wise individual measures her quality of life not by adding up her

moment-to-moment experiences of pain and pleasure. Instead, such assessments are dictated by the broader meaning we

give to our everyday experiences.

Insight #10

To be the wisest person in the room:Make it a habit to take a broader view

of the challenges before you

Insight #10

To be the wisest person in the room:Remember that any action lies not in

its objective consequences, but in how the action and its consequences are

interpreted and understood

Insight #10

To be the wisest person in the room:Let your actions reflect your ability to shake

off the limitations of naive realism

Reflect: When faced with an important decision, how do you balance

your rational and intuitive minds?

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