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With growing eCommerce business and many new channels such as eBay, Amazon, Groupon, the complexities only increase in the warehouse. Learn about integration models and extensions that can improve your operation.
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Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Are your eCommerce ChannelsIntegrated into your Warehouse?
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Agenda
• Introduction & Welcome
• Trends
• eCommerce & order management
• Oz Development Overview
• Successful customer scenarios
• Magento & QuickBooks Demo Scenario
• Q & A
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Today’s Speakers
Troy GrahamDirector of Bus Dev
Oz Development
Brian HodgsonVP Sales/Marketing
Oz Development
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Where are you investing for growth?
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
What Sales Channels Do You Employ
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Growth, eCommerce, & the Warehouse
Inventory Control Pick/Pack Label & Ship
Expanding eCommerce
• Inventory visibility & allocation• Supplier drop ship programs
• Order mix • UPS services• Residential• Time in transit• Customer visibility
Broader Product Catalog
• Volume analysis • Picking speed and accuracy
• Varying weights, box sizes
International • Multiple locations, 3PLs
• Item detail information • Carrier options• Commercial Invoice and export filing• Customs, duties, & taxes
Expanding Marketplaces
• Allotment across channels• FBA, consignment
• Order accuracy and customer ratings
• Branded pack slips
Selling through large retailers
• Shared visibility • Box contents & accuracy• Order size
• Advanced ship notices• Compliant labels
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Options for Integrating eCommerce
Channel Centric Order Centric
ERP
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Options for Integrating eCommerce
Channel Centric Order Centric
• eCommerce “born”• One channel dominates• Supports growth in single channel• Harder to automate inventory control• Adding multiple channels harder
• Often have “traditional” sales channel• eCommerce is additive• Flexibility across multiple channels• Scalable across order management• Better end to end visibility
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
What Does Oz Do?
OzLINK Integrates and AutomatesOrder Management Applications
eCommerce
Warehouse
Shipping
ERP
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
What Edge Applications Have We Built?
Integration Platform
Applications Utilities
Doc Templates E-mail
Bar codeData Parsing DB
Mobile
Customer Business Rules
Edge Applications
eCommerce
Warehouse
Shipping
• Routing• Address validation• Order screening
• Batch processing• Wireless picking• Branded pack slips
• Carrier selection• ASN/labels• BOL
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
What Applications Do We Integrate With?
ERP/Accounting
CRM/eCommerce Homegrown
ODBCWebServices
TerminalEmulators
Batch Files XML
LegacyApplications
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
What Are Some Customer Examples?eCommerce Warehouse Shipping
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Magento, QuickBooks, & UPS WorldShip
Orders Orders
Costs & Tracking
Tracking
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Integrating Groupon and UPS WorldShip
UPSWorldShip
Commerce Interface
Batch file of orders
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Automate Business Rules
• Residential• Urban area• PO Box• International
• Loyalty programs• Drop ship• Preferred service
• Weight, dims• Value• Commodity• Delivery date
ShipmentDetails
ConsigneeOrigin/Dest
Address
OzLINKAutomate Business Rules
Carrier & Service• Ground• Next Day Air• Mail Innovations• Freight• etc
Shipping Options• Return Service• Saturday Delivery• Int’l Commodity• etc
Package Options• Delivery confirmation• Flexible parcel ins.• Declared value• etc.
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Branded Pack Slips
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Alternate Pick & Pack Scenarios
Master PickingBatch Processing
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Summary: eCommere Checklist
• Are your eCommerce orders seamlessly integrated into your fulfillment process?
• Can you improve your inventory control to better service your eCommerce channels?
• Do you have any costly manual processes in the warehouse as a result of channel requirements?
• Do you have a scalable fulfillment process to support eCommerce growth?
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Q & A
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Additional OzLINK Information
Keep up to date with both industry and OzLINK product news
Visit the OzLINK for UPS Sitehttp://www.ozdevelopment.com/upsready
View Product Demos
Visit the OzLINK for NetSuite sitewww.ozdevelopment.com/netsuite
http://www.youtube.com/user/OzDevelopment
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Additional Informationwww.ozdevelopment.com
508 366 1969
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