31
Oz Development, Inc. www.ozdevelopment.com 508.366.1969 Are your eCommerce Channels Integrated into your Warehouse?

Connect eCommerce into Your Warehouse

Embed Size (px)

DESCRIPTION

With growing eCommerce business and many new channels such as eBay, Amazon, Groupon, the complexities only increase in the warehouse. Learn about integration models and extensions that can improve your operation.

Citation preview

Page 1: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Are your eCommerce ChannelsIntegrated into your Warehouse?

Page 2: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Agenda

• Introduction & Welcome

• Trends

• eCommerce & order management

• Oz Development Overview

• Successful customer scenarios

• Magento & QuickBooks Demo Scenario

• Q & A

Page 3: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Today’s Speakers

Troy GrahamDirector of Bus Dev

Oz Development

Brian HodgsonVP Sales/Marketing

Oz Development

Page 4: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Where are you investing for growth?

Page 5: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

What Sales Channels Do You Employ

Page 6: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Growth, eCommerce, & the Warehouse

Inventory Control Pick/Pack Label & Ship

Expanding eCommerce

• Inventory visibility & allocation• Supplier drop ship programs

• Order mix • UPS services• Residential• Time in transit• Customer visibility

Broader Product Catalog

• Volume analysis • Picking speed and accuracy

• Varying weights, box sizes

International • Multiple locations, 3PLs

• Item detail information • Carrier options• Commercial Invoice and export filing• Customs, duties, & taxes

Expanding Marketplaces

• Allotment across channels• FBA, consignment

• Order accuracy and customer ratings

• Branded pack slips

Selling through large retailers

• Shared visibility • Box contents & accuracy• Order size

• Advanced ship notices• Compliant labels

Page 7: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Options for Integrating eCommerce

Channel Centric Order Centric

ERP

Page 8: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Options for Integrating eCommerce

Channel Centric Order Centric

• eCommerce “born”• One channel dominates• Supports growth in single channel• Harder to automate inventory control• Adding multiple channels harder

• Often have “traditional” sales channel• eCommerce is additive• Flexibility across multiple channels• Scalable across order management• Better end to end visibility

Page 9: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

What Does Oz Do?

OzLINK Integrates and AutomatesOrder Management Applications

eCommerce

Warehouse

Shipping

ERP

Page 10: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

What Edge Applications Have We Built?

Integration Platform

Applications Utilities

Doc Templates E-mail

Bar codeData Parsing DB

Mobile

Customer Business Rules

Edge Applications

eCommerce

Warehouse

Shipping

• Routing• Address validation• Order screening

• Batch processing• Wireless picking• Branded pack slips

• Carrier selection• ASN/labels• BOL

Page 11: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

What Applications Do We Integrate With?

ERP/Accounting

CRM/eCommerce Homegrown

ODBCWebServices

TerminalEmulators

Batch Files XML

LegacyApplications

Page 12: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

What Are Some Customer Examples?eCommerce Warehouse Shipping

Page 13: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Magento, QuickBooks, & UPS WorldShip

Orders Orders

Costs & Tracking

Tracking

Page 14: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Integrating Groupon and UPS WorldShip

UPSWorldShip

Commerce Interface

Batch file of orders

Page 15: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Automate Business Rules

• Residential• Urban area• PO Box• International

• Loyalty programs• Drop ship• Preferred service

• Weight, dims• Value• Commodity• Delivery date

ShipmentDetails

ConsigneeOrigin/Dest

Address

OzLINKAutomate Business Rules

Carrier & Service• Ground• Next Day Air• Mail Innovations• Freight• etc

Shipping Options• Return Service• Saturday Delivery• Int’l Commodity• etc

Package Options• Delivery confirmation• Flexible parcel ins.• Declared value• etc.

Page 16: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Branded Pack Slips

Page 17: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Alternate Pick & Pack Scenarios

Master PickingBatch Processing

Page 18: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Page 19: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Page 20: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Page 21: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Page 22: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Page 23: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Page 24: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Page 25: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Page 26: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Page 27: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Page 28: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Summary: eCommere Checklist

• Are your eCommerce orders seamlessly integrated into your fulfillment process?

• Can you improve your inventory control to better service your eCommerce channels?

• Do you have any costly manual processes in the warehouse as a result of channel requirements?

• Do you have a scalable fulfillment process to support eCommerce growth?

Page 29: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Q & A

Page 30: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Additional OzLINK Information

Keep up to date with both industry and OzLINK product news

Visit the OzLINK for UPS Sitehttp://www.ozdevelopment.com/upsready

View Product Demos

Visit the OzLINK for NetSuite sitewww.ozdevelopment.com/netsuite

http://www.youtube.com/user/OzDevelopment

Page 31: Connect eCommerce into Your Warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Additional Informationwww.ozdevelopment.com

508 366 1969