Business impact of learning

Rituraj Sar

The Business Case for Learning and

Measuring Learning Impact

LEARNING

EARNING

Alignment

Learning and Business Results.

Anticipation

Preparing learners for success

before the input.

Alliance

A learning alliance between the

learner and their boss.

Application

Opportunity to apply learning on

the job, receive feedback and

coaching.

Accountability

Holding learners and bosses

accountable for measurable

business results.

Five Steps to Business Impact

ALIGNMENT

FUTURE READINESS

EMPLOYEE LIFE CYCLE

MANAGEMENT

Key Business Impact Areas

at Lupin

INTERVENTION

(Career Management, Talent Management, et al)

FURTHER EDUCATION

(Higher or Wider)

CONVENTIONAL

(Classroom Session)

Broadly 3 kinds of inputs

REASON

EXPECTATION

ACTION PLAN

LEARNING

Ground Level Small Step

- REAL

PRE

POST

• Challenging and meaningful work

•Loyalty to profession > Loyalty to organization

•Beyond traditional structures and authority

• Work-life balance

•Take ownership of their careers and development

Employee Expectations

Profession

Career

?Organization

Key Dimensions For

Impact / Sustenance of Initiatives

IMPACT•Need agreement

•Documentation

• Feedback from user being ploughed back to improve value of the input

CONSISTENCY•Raising the Standards of

Excellence from one input / project to the next

•Deepening the partnership with users

• Impact Milestones being created and tracked

BEYOND THE WOW”

• Post Work

Learning

Event Process

Started with the aim of arresting early life attrition

Initiative evolved into providing the following additional benefits

Example –

Induction Program

1. FASTER PRODUCTIVITY2. HAPPIER / BETTER ALIGNED NEW EMPLOYEES3. MAKING QUALITY OF NEW HIRINGS COMPETITIVE ACROSS TEAMS4. IMPROVED EMPLOYER BRANDING

Number of ‘on demand’

programs v/s central

programs

Initiatives evolve along the impact curve. (eg.

Buddy leading to Buddy

Coach; Expanding

Horizons etc.)

Ownership of Business for the outcome based

on implementation

projects

(eg. Leader Plus)

Strength of second line leadership

pipeline

Thriving Indicators of Learning impacting Business

Greater Sustenance of learning through

Effective Implementation

Greater Business Impact at Work

13

EXPECTED BAR RAISING

Thank You