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Rituraj Sar
The Business Case for Learning and
Measuring Learning Impact
LEARNING
EARNING
Alignment
Learning and Business Results.
Anticipation
Preparing learners for success
before the input.
Alliance
A learning alliance between the
learner and their boss.
Application
Opportunity to apply learning on
the job, receive feedback and
coaching.
Accountability
Holding learners and bosses
accountable for measurable
business results.
Five Steps to Business Impact
ALIGNMENT
FUTURE READINESS
EMPLOYEE LIFE CYCLE
MANAGEMENT
Key Business Impact Areas
at Lupin
INTERVENTION
(Career Management, Talent Management, et al)
FURTHER EDUCATION
(Higher or Wider)
CONVENTIONAL
(Classroom Session)
Broadly 3 kinds of inputs
REASON
EXPECTATION
ACTION PLAN
LEARNING
Ground Level Small Step
- REAL
PRE
POST
• Challenging and meaningful work
•Loyalty to profession > Loyalty to organization
•Beyond traditional structures and authority
• Work-life balance
•Take ownership of their careers and development
Employee Expectations
Profession
Career
?Organization
Key Dimensions For
Impact / Sustenance of Initiatives
IMPACT•Need agreement
•Documentation
• Feedback from user being ploughed back to improve value of the input
CONSISTENCY•Raising the Standards of
Excellence from one input / project to the next
•Deepening the partnership with users
• Impact Milestones being created and tracked
BEYOND THE WOW”
• Post Work
Learning
Event Process
Started with the aim of arresting early life attrition
Initiative evolved into providing the following additional benefits
Example –
Induction Program
1. FASTER PRODUCTIVITY2. HAPPIER / BETTER ALIGNED NEW EMPLOYEES3. MAKING QUALITY OF NEW HIRINGS COMPETITIVE ACROSS TEAMS4. IMPROVED EMPLOYER BRANDING
Number of ‘on demand’
programs v/s central
programs
Initiatives evolve along the impact curve. (eg.
Buddy leading to Buddy
Coach; Expanding
Horizons etc.)
Ownership of Business for the outcome based
on implementation
projects
(eg. Leader Plus)
Strength of second line leadership
pipeline
Thriving Indicators of Learning impacting Business
Greater Sustenance of learning through
Effective Implementation
Greater Business Impact at Work
13
EXPECTED BAR RAISING
Thank You