BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

Think Big. Do Bigger.

Kris Duggan

Keynote on April 16, 2015

A Few Years Ago…

Fitbit for Work

• 42% more steps

• 78% higher achievement

• 1% better everyday

How High Performing Companies Manage Goals

Open Measurable Frequent

So Why Does This Matter?

Only 13% of knowledge workers are engaged at work

13%

Gallup. “State of the Global Workplace,” October 8, 2013.

Only 7% of employees fully understand how they can help achieve company goals

7%

Robert S. Kaplan and David P. Norton, “The Strategy-Focused Organization,” Harvard Business Publishing, September 2000.

From cascading and top-down to cross-functional and bottom-up

Hierarchy… …Network

VP

Director

Director

SVP

VP

Director

Director

VP

Director

Director

1 in 2 senior leaders update their goals throughout the year

1 in 3 managers update their goals throughout the year

1 in 5 frontline employees update their goals in a given year

Stacia S. Garr, “High-Impact Performance Management”, Bersin by Deloitte, December 2014

Companies that do goal setting quarterly are

3.5x more likely to be

top performers in their industry

Stacia S. Garr, “High-Impact Performance Management”, Bersin by Deloitte, December 2014

50k goals110k

check-ins

How often does your company set goals?

Annually

Quarterly

More frequently

Twice a year

Never

44%

32%

10%

8%

6%

Does everyone in your organization know your company's top goals?

45%Yes

55%No

What would you like to learn at Goal Summit?

Openness and cross-functional collaboration72%Manager and individual productivity72%Intersection of goal and performance management64%Frequent goal setting process47%

2 million knowledge workers represented

(Size of Houston!) 

At this event we have

Our goal is to drive companies to become operationally excellent

and provide powerful insights about how work gets done

Welcome to Goal Summit