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Think Big. Do Bigger. Kris Duggan Keynote on April 16, 2015

BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

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Page 1: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

Think Big. Do Bigger.

Kris Duggan

Keynote on April 16, 2015

Page 2: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

A Few Years Ago…

Page 3: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

Fitbit for Work

• 42% more steps

• 78% higher achievement

• 1% better everyday

Page 4: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan
Page 5: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

How High Performing Companies Manage Goals

Open Measurable Frequent

Page 6: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

So Why Does This Matter?

Page 7: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

Only 13% of knowledge workers are engaged at work

13%

Gallup. “State of the Global Workplace,” October 8, 2013.

Page 8: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

Only 7% of employees fully understand how they can help achieve company goals

7%

Robert S. Kaplan and David P. Norton, “The Strategy-Focused Organization,” Harvard Business Publishing, September 2000.

Page 9: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

From cascading and top-down to cross-functional and bottom-up

Hierarchy… …Network

VP

Director

Director

SVP

VP

Director

Director

VP

Director

Director

Page 10: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

1 in 2 senior leaders update their goals throughout the year

1 in 3 managers update their goals throughout the year

1 in 5 frontline employees update their goals in a given year

Stacia S. Garr, “High-Impact Performance Management”, Bersin by Deloitte, December 2014

Page 11: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

Companies that do goal setting quarterly are

3.5x more likely to be

top performers in their industry

Stacia S. Garr, “High-Impact Performance Management”, Bersin by Deloitte, December 2014

Page 12: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

50k goals110k

check-ins

Page 13: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

How often does your company set goals?

Annually

Quarterly

More frequently

Twice a year

Never

44%

32%

10%

8%

6%

Page 14: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

Does everyone in your organization know your company's top goals?

45%Yes

55%No

Page 15: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

What would you like to learn at Goal Summit?

Openness and cross-functional collaboration72%Manager and individual productivity72%Intersection of goal and performance management64%Frequent goal setting process47%

Page 16: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

2 million knowledge workers represented

(Size of Houston!) 

At this event we have

Page 17: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

Our goal is to drive companies to become operationally excellent

and provide powerful insights about how work gets done

Page 18: BetterWorks Goal Summit 2015: Introduction on the Importance of Goals from Kris Duggan

Welcome to Goal Summit