AFP Yosemite Chapter: Teams that Work

Teams that WorkTeams that WorkMotivating Staff & Board for Successful Motivating Staff & Board for Successful

FundraisingFundraising

Alice L. Ferris, Alice L. Ferris, MBA, CFREMBA, CFREJames S. AndersonJames S. Anderson

AFP Yosemite Chapter - August 20, AFP Yosemite Chapter - August 20, 20092009

What kind of team memberWhat kind of team memberare you?are you?

How to Motivate Effective How to Motivate Effective TeamsTeams

Manage expectations at the front and be consistentProvide support and motivation that is appropriate for their desiresCreate room to celebrate victories

Managing ExpectationsManaging Expectations

What’s their role?What are their capabilities?What are your expectations of them?What are their expectations of you?

Team Member RolesTeam Member Roles

Malcolm Gladwell

The Tipping PointThe Tipping Point

ConnectorsKnow the right people

Open doorsCenter of web

Wide network of influence

Socially astute

The Tipping Point

The Tipping PointThe Tipping PointMavens/Experts

Passionate about information

StorytellersSpecialist/Information

brokerCan trigger change justbecause of knowledge

The Tipping PointThe Tipping PointSalespeople/

Closers

Charismatic & persuasivePersonal connection

Help make message stick

Volunteer & Staff Volunteer & Staff CapabilitiesCapabilities

Program StaffProgram Staff

VolunteersVolunteers

DevelopmentDevelopment StaffStaff

Articulate ExpectationsArticulate Expectations

SpecificMeasurableAction orientedRealisticTime-bound

Understanding What They Understanding What They WantWant

NEEDSNEEDSFoodFoodTransportationTransportationRelaxationRelaxationLiquidsLiquidsRecognitionRecognitionEntertainmentEntertainment

WANTSWANTSInteresting CheeseInteresting CheeseHonda HybridHonda HybridSpa Day!Spa Day!Red WineRed WineEngraved PlaqueEngraved PlaquePolo Extravaganza IV!Polo Extravaganza IV!

Powerful Self-Powerful Self-OrientationsOrientations

Principle Status

ActionVALS System: SRI Consulting Business Intelligence VALS System: SRI Consulting Business Intelligence

http://future.sri.comhttp://future.sri.com

Motivated by ideals & intellectual Motivated by ideals & intellectual criteria: quality, integrity, criteria: quality, integrity, consistency, or traditionconsistency, or tradition

Idea driven with a “moral code”Private, mentally active and curious

Decisions based on…“What IS Good”

Motivated by a desire to demonstrate success to peers

Role consciousRole consciousConcerned with perceptionsConcerned with perceptions

Social roles are their frameworkSocial roles are their frameworkDecisions based on…Decisions based on…““What LOOKS Good” What LOOKS Good”

Focused on emotional impactSociable, physically active and daring

Decisions based on...“What FEELS Good”

Motivated by a desire for social or Motivated by a desire for social or physical activity, variety, & risk physical activity, variety, & risk takingtaking

CelebrationsCelebrations

TruthfulThoughtful

Timely

Consulting, LLCContact Information:

Alice L. Ferris, MBA, CFREalice.ferris@goalbusters.net

James S. Andersonjim.anderson@goalbusters.net

www.goalbusters.net

http://bit.ly/GBBlog

http://bit.ly/GBFB1

http://twitter.com/GoalBusters