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Teams that WorkTeams that WorkMotivating Staff & Board for Successful Motivating Staff & Board for Successful
FundraisingFundraising
Alice L. Ferris, Alice L. Ferris, MBA, CFREMBA, CFREJames S. AndersonJames S. Anderson
AFP Yosemite Chapter - August 20, AFP Yosemite Chapter - August 20, 20092009
What kind of team memberWhat kind of team memberare you?are you?
How to Motivate Effective How to Motivate Effective TeamsTeams
Manage expectations at the front and be consistentProvide support and motivation that is appropriate for their desiresCreate room to celebrate victories
Managing ExpectationsManaging Expectations
What’s their role?What are their capabilities?What are your expectations of them?What are their expectations of you?
Team Member RolesTeam Member Roles
Malcolm Gladwell
The Tipping PointThe Tipping Point
ConnectorsKnow the right people
Open doorsCenter of web
Wide network of influence
Socially astute
The Tipping Point
The Tipping PointThe Tipping PointMavens/Experts
Passionate about information
StorytellersSpecialist/Information
brokerCan trigger change justbecause of knowledge
The Tipping PointThe Tipping PointSalespeople/
Closers
Charismatic & persuasivePersonal connection
Help make message stick
Volunteer & Staff Volunteer & Staff CapabilitiesCapabilities
Program StaffProgram Staff
VolunteersVolunteers
DevelopmentDevelopment StaffStaff
Articulate ExpectationsArticulate Expectations
SpecificMeasurableAction orientedRealisticTime-bound
Understanding What They Understanding What They WantWant
NEEDSNEEDSFoodFoodTransportationTransportationRelaxationRelaxationLiquidsLiquidsRecognitionRecognitionEntertainmentEntertainment
WANTSWANTSInteresting CheeseInteresting CheeseHonda HybridHonda HybridSpa Day!Spa Day!Red WineRed WineEngraved PlaqueEngraved PlaquePolo Extravaganza IV!Polo Extravaganza IV!
Powerful Self-Powerful Self-OrientationsOrientations
Principle Status
ActionVALS System: SRI Consulting Business Intelligence VALS System: SRI Consulting Business Intelligence
http://future.sri.comhttp://future.sri.com
Motivated by ideals & intellectual Motivated by ideals & intellectual criteria: quality, integrity, criteria: quality, integrity, consistency, or traditionconsistency, or tradition
Idea driven with a “moral code”Private, mentally active and curious
Decisions based on…“What IS Good”
Motivated by a desire to demonstrate success to peers
Role consciousRole consciousConcerned with perceptionsConcerned with perceptions
Social roles are their frameworkSocial roles are their frameworkDecisions based on…Decisions based on…““What LOOKS Good” What LOOKS Good”
Focused on emotional impactSociable, physically active and daring
Decisions based on...“What FEELS Good”
Motivated by a desire for social or Motivated by a desire for social or physical activity, variety, & risk physical activity, variety, & risk takingtaking
CelebrationsCelebrations
TruthfulThoughtful
Timely
Consulting, LLCContact Information:
Alice L. Ferris, MBA, [email protected]
James S. [email protected]
www.goalbusters.net
http://bit.ly/GBBlog
http://bit.ly/GBFB1
http://twitter.com/GoalBusters