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Teams that Work Teams that Work Motivating Staff & Board for Successful Motivating Staff & Board for Successful Fundraising Fundraising Alice L. Ferris, Alice L. Ferris, MBA, CFRE MBA, CFRE James S. Anderson James S. Anderson AFP Yosemite Chapter - August 20, AFP Yosemite Chapter - August 20, 2009 2009

AFP Yosemite Chapter: Teams that Work

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Page 1: AFP Yosemite Chapter: Teams that Work

Teams that WorkTeams that WorkMotivating Staff & Board for Successful Motivating Staff & Board for Successful

FundraisingFundraising

Alice L. Ferris, Alice L. Ferris, MBA, CFREMBA, CFREJames S. AndersonJames S. Anderson

AFP Yosemite Chapter - August 20, AFP Yosemite Chapter - August 20, 20092009

Page 2: AFP Yosemite Chapter: Teams that Work

What kind of team memberWhat kind of team memberare you?are you?

Page 3: AFP Yosemite Chapter: Teams that Work

How to Motivate Effective How to Motivate Effective TeamsTeams

Manage expectations at the front and be consistentProvide support and motivation that is appropriate for their desiresCreate room to celebrate victories

Page 4: AFP Yosemite Chapter: Teams that Work

Managing ExpectationsManaging Expectations

What’s their role?What are their capabilities?What are your expectations of them?What are their expectations of you?

Page 5: AFP Yosemite Chapter: Teams that Work

Team Member RolesTeam Member Roles

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Malcolm Gladwell

The Tipping PointThe Tipping Point

Page 7: AFP Yosemite Chapter: Teams that Work

ConnectorsKnow the right people

Open doorsCenter of web

Wide network of influence

Socially astute

The Tipping Point

Page 8: AFP Yosemite Chapter: Teams that Work

The Tipping PointThe Tipping PointMavens/Experts

Passionate about information

StorytellersSpecialist/Information

brokerCan trigger change justbecause of knowledge

Page 9: AFP Yosemite Chapter: Teams that Work

The Tipping PointThe Tipping PointSalespeople/

Closers

Charismatic & persuasivePersonal connection

Help make message stick

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Volunteer & Staff Volunteer & Staff CapabilitiesCapabilities

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Program StaffProgram Staff

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VolunteersVolunteers

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DevelopmentDevelopment StaffStaff

Page 14: AFP Yosemite Chapter: Teams that Work

Articulate ExpectationsArticulate Expectations

SpecificMeasurableAction orientedRealisticTime-bound

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Understanding What They Understanding What They WantWant

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NEEDSNEEDSFoodFoodTransportationTransportationRelaxationRelaxationLiquidsLiquidsRecognitionRecognitionEntertainmentEntertainment

WANTSWANTSInteresting CheeseInteresting CheeseHonda HybridHonda HybridSpa Day!Spa Day!Red WineRed WineEngraved PlaqueEngraved PlaquePolo Extravaganza IV!Polo Extravaganza IV!

Page 17: AFP Yosemite Chapter: Teams that Work

Powerful Self-Powerful Self-OrientationsOrientations

Principle Status

ActionVALS System: SRI Consulting Business Intelligence VALS System: SRI Consulting Business Intelligence

http://future.sri.comhttp://future.sri.com

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Motivated by ideals & intellectual Motivated by ideals & intellectual criteria: quality, integrity, criteria: quality, integrity, consistency, or traditionconsistency, or tradition

Idea driven with a “moral code”Private, mentally active and curious

Decisions based on…“What IS Good”

Page 20: AFP Yosemite Chapter: Teams that Work

Motivated by a desire to demonstrate success to peers

Role consciousRole consciousConcerned with perceptionsConcerned with perceptions

Social roles are their frameworkSocial roles are their frameworkDecisions based on…Decisions based on…““What LOOKS Good” What LOOKS Good”

Page 21: AFP Yosemite Chapter: Teams that Work

Focused on emotional impactSociable, physically active and daring

Decisions based on...“What FEELS Good”

Motivated by a desire for social or Motivated by a desire for social or physical activity, variety, & risk physical activity, variety, & risk takingtaking

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CelebrationsCelebrations

TruthfulThoughtful

Timely

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Consulting, LLCContact Information:

Alice L. Ferris, MBA, [email protected]

James S. [email protected]

www.goalbusters.net

http://bit.ly/GBBlog

http://bit.ly/GBFB1

http://twitter.com/GoalBusters